Samsung Freezer User Manual page 26

appendix
TROUBLESHOOTiNg
PROBLEM
The appliance is not
operating at all or the
temperature is too high.
There are unusual noises. • Check if the appliance is installed on a stable and even
The front corners and
sides of the appliance are
warm and condensation
starts to form.
You can hear a liquid
bubbling in the appliance.
There is a bad smell
inside the appliance.
There is a layer of frost
on the appliances walls.
Condensation forms on
the inside wall of the
appliance and around
vegetables.
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appendix
SOLUTION
• Check if the power plug is correctly connected.
• Is the temperature control on the front panel correctly set?
• Does sun shine on the appliance or are there any heat
sources nearby?
• Is the back of the appliance too close to the wall?
floor.
• Is the back of the appliance too close to the wall?
• Have any foreign objects fallen behind or under the
appliance?
• Is the noise coming from the compressor in the appliance?
• A ticking sound may be heard inside the appliance; this is
normal. This sound occurs when the various accessories
contract or expand.
• Heat-proof pipes are installed in the front corners of the
appliance to prevent condensation from forming.
When the surrounding temperature rises, this may not
always be effective. However, this is not abnormal.
• In very humid weather, condensation may form on the
outer surface of the appliance when the moisture in the air
comes into contact with the cool surface of the appliance.
• This is the refrigerant, which cools the inside of the
appliance.
• Is there any spoiled food inside of the freezer?
• Make sure that strong smelling food (for example, fish) is
wrapped so that it is airtight.
• Clean out your freezer periodically and throw away any
spoiled or suspect food.
• Are the air outlet vents blocked by food stored inside the
freezer?
• Space the food out as much as possible to improve
ventilation.
• Is the door fully closed?
• Food with a high water content is stored uncovered with a
high humidity level or the door has been left open for a
long time.
• Store the food with a cover or in sealed containers.