Manufacturer's Limited Warranty - Dish Network Tailgater User Manual

Every Tailgater portable antenna is thoroughly inspected and tested before leaving the factory and is covered by the
following one year parts limited warranty from the date of original purchase.
One year parts warranty: The customer is not responsible for the cost of replacement parts if the original part is
determined to be defective under the terms of the warranty. The customer is responsible for the cost of
replacement parts after one year.
If any trouble develops during the warranty period, the customer should contact DISH Network at 1-800-333-DISH
(3474). The customer must contact DISH Network before the warranty period expires. The customer must supply proof of
purchase (such as a dated sales receipt) when requesting warranty service. If the customer cannot supply proof of
purchase, the warranty period shall start 60 days after date of manufacture.
If inspection shows the trouble is caused by defective workmanship or material, product manufacturer King Controls will
repair (or at its option, replace) the Tailgater without charge. When returning product, King Controls will supply an RMA
number (Return Merchandise Authorization). This number must be clearly written on the box. Failure to clearly write RMA
number on box may result in delays in processing claim. Along with the product, the customer should include in the box:
his/her name, address, daytime phone number, and proof of purchase and description of the problem.
This warranty does not cover installation and external wiring, or remanufactured units. This warranty does not cover
damage caused by the use of a mounting bracket other than a mounting bracket designed for this product. This warranty
is not transferable from the original owner.
If it is determined that the unit needs to be returned to King Controls, customer must return COMPLETE product, freight
prepaid, to: King Controls, 11200 Hampshire Ave. S. Bloomington, MN 55438-2453.
Due to the expanding and changing TV market, the manufacturer cannot be held responsible for changes made to
satellite services. Software updates to address such issues are not covered under this warranty. This warranty also does
not apply where:
•
The product has been abused, misused, improperly installed or improperly maintained.
•
Repairs have been made or attempted by others that are not certified by King Controls to do such repairs.
•
Repairs are required because of normal wear and tear.
•
Alterations have been made to the product.
•
The antenna unit has been opened without authorization.
•
Damage has been caused by power washing.
•
Circumstances beyond the control of King Controls cause the product to no longer operate correctly.
•
Customer is not the original owner.
IN NO EVENT SHALL KING CONTROLS OR ANY OF ITS RESELLERS, DISTRIBUTORS OR
RETAILERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
FROM THE SALE OR USE OF THE PRODUCT. THIS DISCLAIMER APPLIES BOTH DURING
AND AFTER THE TERM OF THE WARRANTY. KING CONTROLS ON BEHALF OF ITSELF, ITS
RESELLERS, DISTRIBUTORS AND RETAILERS, DISCLAIMS LIABILITY FOR ANY IMPLIED
WARRANTIES, INCLUDING IMPLIED WARRANTIES OF "MERCHANTABILITY" AND "FITNESS
FOR A SPECIFIC PURPOSE," AFTER THE ONE YEAR TERM OF THIS WARRANTY.
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Some
states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion
may not apply to you. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation
may not apply to you.

MANUFACTURER'S LIMITED WARRANTY

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