Dish Network Tailgater User Manual page 13

Symptom/Message
Over-the-Air Antenna
Channels Missing - Error
739
Outside of Viewing Area
- 120
Local Channels Interrupted
- 536
Missing Channels
Local Channels Missing
Possible Cause
The quality of reception and
number of channels available
depends on, among other things,
the Tailgater's placement and your
location.
Weather conditions may interfere
with channel reception.
Local channels may not be available
if your receiver is not physically
located at or near the address listed
on your DISH Network account.
Local channels may not be available
if your receiver is not physically
located at or near the address listed
on your DISH Network account.
The electronic program guide may
not be set to "My Channels."
You may not have the orbital slots
required to view the missing
television programming.
Local channels may not be available
if your receiver is not physically
located at or near the address listed
on your DISH Network account.
Troubleshooting
1) Check that the wiring between your DISH
receiver and your over-the-air antenna is
configured properly.
2) Unplug the power cord of your receiver for
10 seconds and plug it back in. It may take
up to 5 minutes for your receiver to power
back on.
3) Re-scan over-the-air antenna channels to
your receiver:
• Using the DISH Network remote, press
MENU then 6-8 to access the local
channels screen.
• Select "Scan Locals."
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1) Press the GUIDE button on your remote
twice to display the "Favorites List Options"
menu. Select "My Channels" using the
arrow buttons on your remote.
2) Confirm that you subscribe to the missing
channel by using dish.com/mychannels.
3) Perform a check switch test:
• Using your DISH Network remote, press
MENU then 6-1-1. Highlight the Check
Switch Button then press SELECT.
• Highlight "Scan" then press SELECT.
• Once your system has found its satellites,
it may take a few minutes to download the
electronic program guide and acquire
signal before live TV appears.
4) Unplug the power cord of your receiver for
10 seconds and plug it back in. It may take
up to 5 minutes for your receiver to power
back on.
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