Troubleshooting - Dish Network Tailgater User Manual

Symptom/Message
Complete Signal Loss - 015
No Satellites Found - 151
Partial Signal Loss - 002
My remote is not working

TROUBLESHOOTING

Possible Cause
Obstructions to the Tailgater's view
of the southern sky, such as tree
branches, severe rain, etc.
Coax cable not connected properly
between your receiver and the
Tailgater.
Obstructions to the Tailgater's view
of the southern sky, such as tree
branches, severe rain, etc.
Coax cable not connected properly
between your receiver and the
Tailgater.
Obstructions to the Tailgater's view
of the southern sky, such as tree
branches, severe rain, etc.
Your remote is not currently paired
with your receiver.
Troubleshooting
1) Make sure nothing is blocking the Tailgater's
view of the southern sky, such as tree
branches, severe rain, or other obstructions.
2) Check that the coax cable between your
receiver and the Tailgater is connected
properly.
3) Unplug the power cord of your receiver for
10 seconds and plug it back in. It may take
up to 5 minutes for your receiver to power
back on.
1) Make sure nothing is blocking the Tailgater's
view of the southern sky, such as tree
branches, severe rain, or other obstructions.
2) Check that the coax cable between your
receiver and the Tailgater is connected
properly.
3) Unplug the power cord of your receiver for
10 seconds and plug it back in. It may take
up to 5 minutes for your receiver to power
back on.
1) Make sure nothing is blocking the Tailgater's
view of the southern sky, such as tree
branches, severe rain, or other obstructions.
2) Check that the coax cable between your
receiver and the Tailgater is connected
properly.
3) Unplug the power cord of your receiver for
10 seconds and plug it back in. It may take
up to 5 minutes for your receiver to power
back on.
1) Check to make sure the batteries are
properly inserted in your remote.
2) Set up your remote control:
• Press the "SYSTEM INFO" button on the
front panel of your receiver. The "System
Info" screen displays.
• Press and release the SAT button on your
remote control.
• Press and release the RECORD button.
You may see the remote address change
on the screen.
• Press and release the SELECT button on
your remote to continue.
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