Bose FreeSpace E-4 Owner's Manual
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Bose FreeSpace E-4 Owner's Manual

Bose FreeSpace E-4 Owner's Manual

Business music system
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FreeSpace
E-4 Business Music System
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OWNER 'S GUIDE

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Summary of Contents for Bose FreeSpace E-4

  • Page 1 FreeSpace E-4 Business Music System ® OWNER ’S GUIDE...

  • Page 2: Table Of Contents

    1.0 Introduction ....... 13 5.0 Using FreeSpace ® System Installer™ Software . . . 34 1.1 The Bose ® FreeSpace ®...
  • Page 3 Contents 8.4 Common problems ..... . 67 8.4.1 Communications port error ... 67 8.4.2 No audio in zone .

  • Page 4: Introduction

    4. Set the POWER switch to ON. cables? STANDBY AUDIO SOURCES 5. Press the STANDBY switch. DIRECT INPUT 6. Reconnect one cable at a time and check the Error Log. Contact Bose Customer Service. 61 of 76...
  • Page 5 EQ setting is selected. If none of these actions solve the problem, read the instructions in the following flow chart or check the error log using the Installer™ software. Contact Bose Customer Service. 62 of 76...

  • Page 6: Front Panel

    AC line voltage. Is the unit properly configured for the line • Verify that the fuse is good. voltage? • Verify that the AC receptacle is live. • Set POWER switch to ON. Contact Bose Customer Service. 63 of 76...

  • Page 7: Hardware Configuration

    • Host controller – The host controller monitors and controls the operation of the E-4 hardware. A host controller failure will The FreeSpace E-4 system Error Log is displayed when the cause the message, “Power-on self-test incomplete” to appear Installer™ software is in the Service Hardware mode.

  • Page 8: Ac Power

    8.0 E-4 System Troubleshooting 8.3.4 Amplifier alarms Amplifier alarms – using output voltage and current Each amplifier section monitors its own operation and perfor- Reviewing the output voltage and current can help to diagnose a mance. If a fault condition occurs, it is reported in the Amplifier problem.
  • Page 9 8.0 E-4 System Troubleshooting A number of fault conditions can be displayed in the Input Status Generally, this fault results in a one-time 3-second dropout. If, section: when the amplifier tries to restart after 3 seconds, the excess HF is still present, the amp (and speaker relay) will remain off for DC Sense Fault: A power supply fuse, output FET, amplifier mod- another 3 seconds and the loop repeats.

  • Page 10: Common Problems

    Again. Not doing this will cause the COM 1 port to be cessively hard. locked. Are the See amplifier fault troubleshooting AMP OUTPUTS section for course of action. indicators green? Contact Bose Customer Service. 67 of 76...

  • Page 11: User Interface Keypads Do Not Operate Correctly

    Is the input signal Verify that the total load imped- clean at the E-4 input? ance presented to the E-4 output is within specified limits for the selected mode of operation. Contact Bose Customer Service. Verify source hardware settings 68 of 76...

  • Page 12: User Interface Selects Unassigned Sources

    Make no connection at pin: 8.5 Customer support Source 1 8.5.1 Technical assistance If you need further technical assistance, contact your local Bose Source 2 representative, or send an email to the address for your area: North America Source 3 InstallerSupportNA@bose.com...

  • Page 13: Reporting Software Bugs And Issues

    To find the temporary file directory… Please email any problems, issues, or software bugs to your local For Windows 2000, or Windows XP: Bose representative. Please include the following information: Right-click My Computer on the Windows desktop. • Software version Select the Properties menu item.

  • Page 14: Upgrading E-4 Microcontroller Code

    9.0 Upgrading E-4 Microcontroller Code The microcontroller code residing in the E-4 system hardware Press and hold the Ctrl and Alt keys on your PC keyboard can be upgraded using the Installer™ software. and click the (Flash Configuration) button. The Upload Using the E-4 front panel STANDBY button, place the unit in Microcontroller Code dialog appears: standby mode (the STANDBY indicator should be amber).

  • Page 15: Service Hardware Mode

    firmware version numbers are less than the values shown in this example, please contact your local Bose Customer Support representa- tive. 10. Open the design file you saved in Step 6. Click the (Flash Hardware Configuration) button to restore your...

  • Page 16: Technical Specifications

    10.0 Technical Specifications 10.1 Power amplifier 10.3 Front panel indicators and control connections Power output Amp output signal indicators Total shared power available for all channels: 400W Maximum power per channel: 400W Zone 1 – Zone 4: dual-color LED Output configurations Source input signal indicators 70.7V or 100V nominal Source 1 –...

  • Page 17: System Serial Data Commands

    10.0 Technical Specifications 10.4 Rear panel inputs, outputs, and AC power requirements (±10%) controls – cont. 120 VAC/50-60 Hz 220 VAC/50-60 Hz Direct input 240 VAC/50-60 Hz 100 VAC/50-60 Hz Type: Balanced Euroblock connectors Sensitivity: 0 dBV Fusing/protection Impedance: 2.5K ohms 120V: T6.30A, 250V rated Input Clip Level: +6 dBV 240V: T3.15A, L250V...
  • Page 18 10.0 Technical Specifications 75 of 76...
  • Page 19 ©2003 Bose Corporation, The Mountain, Framingham, MA 01701-9168 USA 268134 AM Rev.01 JN31022...

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