Appendix A Troubleshooting; Troubleshooting Chart - NETGEAR Network Adapter 202-10248-01 Hardware Installation Manual

This chapter provides information about troubleshooting the NETGEAR GS108T Gigabit Smart
Switch. Information is supplied as:
• A Troubleshooting chart
• Additional troubleshooting suggestions

Troubleshooting Chart

Table A-1 lists symptoms, causes, and solutions of possible problems.
Table A-1. Troubleshooting Chart
Symptom
Power LED is off
Link/ACT LED is off
File transfer is slow or
performance
degradation is a
problem
Troubleshooting
Cause
No power is received
Port connection is not
working
Half- or full-duplex
setting on the switch
and the connected
device are not the same
v1.0, March 2007
Troubleshooting
Solution
Check the power cord connections for the switch at
the switch and the connected device
Make sure all cables used are correct and comply
with Ethernet specifications.
Check the crimp on the connectors and make sure
that the plug is properly inserted and locked into the
port at both the switch and the connecting device.
Make sure all cables used are correct and comply
with Ethernet specifications. See Appendix D.
Check for a defective adapter card, cable, or port by
testing them in an alternate environment where all
products are functioning.
Make sure the attached device is set to auto
negotiate.
Appendix A
A-1