LG-Ericsson LWS Installation Manual

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INSTALLATION & OPERATION
MANUAL

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  • Page 1 INSTALLATION & OPERATION MANUAL...
  • Page 2 Installation & Operation Manual Copyright© 2010 LG-Ericsson Co. Ltd. All Rights Reserved This material is copyrighted by LG-Ericsson Co. Ltd. (LGE). Any unauthorized reproductions, use or disclosure of this material, or any part thereof, is strictly prohibited and is a violation of Copyright Laws.
  • Page 3: Revision History

    Installation & Operation Manual Revision History ISSUE DATE Contents of Changes February 2010 Initial release March 2010 Software update included September 2010 Update...
  • Page 4: Table Of Contents

    2.3.4 Wireless Handset Connection ................... 10 2.3.5 Foot Stand Connection (the LWS-BS and LWS-WK) ..........12 2.4 Hardware Installation ................. 13 2.4.1 Wall Mount of the LWS-BS or the LWS-WK .............. 13 2.5 Component Description ................14 2.5.1 LWS-BS Description ....................14 2.5.2 LWS-WK Description ....................
  • Page 5 2.10.1 Country code ......................24 2.10.2 LWS-BS Date and Time ..................24 2.11 Terminal Registration and Termination ..........24 2.11.1 Registering the GDC-400HM/450H / LWS-WK to LWS-BS ........25 2.11.2 Terminating a Registration..................26 2.12 Menu Trees ....................28 2.12.1 LWS-BS Menus ....................... 28 2.12.2 LWS-WK Menus ......................
  • Page 6 Installation and Operation Manual 3.11 CID Blacklist ....................38 3.12 Allowed/Denied Number ................39 3.13 MOH (Music-On-Hold) ................39 3.14 Speed Dial ....................40 3.14.1 Display Security ....................... 40 3.14.2 Station Speed Dial ....................40 3.14.3 System Speed Dial ....................41 3.15 VSF Integrated Auto Attendant/Voice Mail ..........
  • Page 7: Introduction

    NOTE: explains any requirements or constraints of the feature related to its configuration. 1.2 Package Contents The LWS-BS includes one (1) base station, one (1) AC/DC power adapter, one (1) AC power cord, one (1)antenna with rubber ring, three (3) line cords, one (1) „Quick User Guide‟ and one (1) CD manual..
  • Page 8: Configuration

    Installation and Operation Manual The LWS-WK includes one (1) wireless keyset, one (1) AC/DC power adapter, one (1) AC power cord, and one (1) „Quick User Guide‟. Verify that all parts shown below were provided in the package. Power Adapter...
  • Page 9: System Capability

    Internal Calls: Three (3) internal calls can be conducted on six (6) cordless handsets while the LWS-BS simultaneously makes an external call. External call on Line x Figure 1.4-3 – Internal Calls Supported One (1) FAX call or SLT (Single Line Telephone) call can be conducted on the SLT port of the LWS-BS.
  • Page 10: Important Safety Information

    Figure 1.4-4 FAX or SLT call via SLT port of the LWS-BS 1.5 Important Safety Information Read this information before installing your LWS system. Failure to comply with these guidelines could prove either dangerous or illegal. This information helps to avoid personal injury, damage to the phone, or other property damage.
  • Page 11: Precaution

    3. To Clean the LWS-BS, the LWS-WK and DECT Terminals, wipe with a soft cloth only. Do not use benzene, paint thinner, or an abrasive cleansing powder as these may cause damage to the system and possible fire or electric shock 1.5.4 Caution...
  • Page 12: Installation

    Installation and Operation Manual 2.1 Pre-Installation Please read the following guidelines concerning installation and connection before installing the LG- Ericsson Wireless SOHO System. Be sure to comply with any applicable local regulations. (Note: telephone extension cabling in Australia must be performed by an ACMA (Australian Communications and Media Authority) registered installer).
  • Page 13: Battery Installation

    3. Close the battery cover and slide it upward until it clicks into place. Figure 2.2.1-1 Handset Battery Installation NOTE:  Purchase new batteries from your LG-Ericsson Service Center.  The battery has a limited operating life (warranty period for the battery is 6 months from purchase date).
  • Page 14: Gdc-450H Handset Battery Installation

    3. Close the battery cover and slide it upward until it clicks into place. Figure 2.2.2-1 GDC-450H Handset Battery Installation NOTE:  Purchase new batteries from your LG-Ericsson Service Center.  The battery has a limited operating life (warranty period for the battery is 6 months from purchase date).
  • Page 15 Installation and Operation Manual 2.2.2.1 GDC-450H Battery Charging To charge the handset: 1. Place handset on the plugged-in charger for 12 hours before initial use. Figure 2.2.2.1-1 GDC-450H Handset Battery Charging NOTE:  The GDC-450H uses an advanced battery charging technology, the battery level is reviewed every 6 hours causing red recharge light to illuminate briefly...
  • Page 16: Lws-Bs, Handset And Peripheral Connections

    2.3 LWS-BS, Handset and Peripheral Connections To connect the LWS-BS with phone lines and its peripherals: 1. Connect the line cords to the ports on the bottom of the LWS-BS and the other ends to the wall sockets. 2. Plug the AC/DC Adapter cord and FAX/SLT Line into the bottom of the LWS-BS.
  • Page 17: Fax Connection

    2.3.2 AC/DC Adapter Connection To connect the AC/DC adapter: 1. Plug the DC outlet of the AC/DC Adapter cord into the jack on the LWS-BS. 2. Fasten the AC/DC Adapter cord to the latch hook as shown (inset detail). Figure 2.3.2-1 AC/DC Adapter Connection...
  • Page 18: Lws-Wk Connection

    To connect the LWS-WK to be used with the LWS-BS: 1. Plug the DC outlet of the AC/DC Adapter cord into the jack on the LWS-WK. 2. Fasten the AC/DC Adapter cord to the latch hook as shown (inset detail).
  • Page 19 Installation and Operation Manual Warning Use only the main power adapter supplied. Any other adapter could 1. Adaptor damage your GDC-400HM and invalid ate your warranty 2. To AC OUTLET Figure 2.3.4-1 Wireless Handset Charger Connection: GDC-400HM Figure 2.3.4-2 Wireless Handset Charger Connection: GDC-450H...
  • Page 20: Foot Stand Connection (The Lws-Bs And Lws-Wk)

    Figure 2.3.5-2 Foot Stand Connection (55 degree angle) 1. Align the top tabs on the foot stand with the slots on the back of the LWS-BS or the LWS-WK. 2. Move the foot stand upward until it clicks into place.
  • Page 21: Hardware Installation

    2.4 Hardware Installation 2.4.1 Wall Mount of the LWS-BS or the LWS-WK To wall mount the LWS-BS or LWS-WK, perform the following: 1. Remove the foot stand. 2. Make sure the handset retainer tab is positioned at „b‟ as shown below figure.
  • Page 22: Component Description

    9. Antenna 10. Ring Indication Light 11. LCD 12. Line/Station Selection Buttons 13. Soft Buttons 14. MSG (Message) Button 15. Dial Buttons 16. Transfer Button 17. Hold Button 18. Mute Button 19. Speaker Button 20. Microphone Figure 2.5.1-1 LWS-BS Component Description...
  • Page 23: Lws-Wk Description

    8. Volume Down Button 9. Ring Indication 10. LCD 11. Line/Station Selection Buttons 12. Soft Buttons 13. MSG Button 14. Dial Buttons 15. Transfer Button 16. Hold Button 17. Mute Button 18. Speaker Button 19. Microphone Figure 2.5.2-1 LWS-WK Component Description...
  • Page 24: Wireless Handset Description

    Installation and Operation Manual 2.5.3 Wireless Handset Description Figure 2.5.3-1 GDC-400HM Component Description Figure 2.5.3-2 GDC-450H Component Description...
  • Page 25: Hardware Initialization

    Once the LWS-BS and the LWS-WK have been properly installed in the desired locations, perform the following: 1. Plug in the AC/DC adapter to the LWS-BS or the LWS-WK (use only the included AC/DC adapter, SA-B122). 2. The LWS-BS or the LWS-WK is powered up and its display on the LCD will be activated.
  • Page 26: Lcd Display

    2.7.2.2 LWS-WK 1. Antenna - Displayed when the LWS-WK is in the range of a LWS-BS where it can be linked. Disappears when it moves out of range. The closer it moves to the base, the stronger RSSI for reception is.
  • Page 27 2.7.2.3 GDC-400HM and GDC-450H Wireless Handset 1. Antenna - Displayed when the handset is in the range of a LWS-BS where it can be linked. Disappears when it moves out of range. The closer it moves to the base, the stronger RSSI for reception is.
  • Page 28: Keypad Description

    Installation and Operation Manual 2.8 Keypad Description 2.8.1 LWS-BS FUNCTIONAL BUTTON NAME BUTTON DESCRIPTION CLASSIFICATION Flex Keys Line selection button Access an idle Line for making external call or answer the Line 1 ~ 3 incoming call by pressing the line button.
  • Page 29: Gdc-400Hm/450H Wireless Handset

    Installation and Operation Manual FUNCTIONAL BUTTON NAME BUTTON DESCRIPTION CLASSIFICATION Menu Main Menu Retrieve Messages Navigation button Up/down/right/left/ok Blocks incoming calls ringing. This applies to outside calls, Function Keys intercom calls and transfers Headset Connecting an optional headset to the station allows hands-free conversations by pressing [Headset] button.
  • Page 30 Installation and Operation Manual Button Function [RECALL/CLEAR]  Talk Mode : Register recall  Recall a call and retry next call  When using pre-dial :  Press for longer than 1 second : All digits are cleared  Press for less than 1 second : 1 digit backspace ...
  • Page 31: Led Operation Description

    Installation and Operation Manual 2.9 LED Operation Description 2.9.1 LWS-BS and Wireless Keyset FUNCTIONAL LED OPERATION LED DESCRIPTION CLASSIFICATION Ring Indicator RED Blink Indicates incoming ring signal. Line Selection Green/RED Blink Line is in hold state. Button Green blink: Line is held by the own station.
  • Page 32: Configuration

    6. If you select [YES] as pressing digit 1, system will restart and database will be initialized. Note:  It is recommended that the Country code is configured to enable proper operation of the LWS-BS according to the specific country. 2.10.2 LWS-BS Date and Time The Base Date and Time can be set and adjusted by the User..
  • Page 33: Registering The Gdc-400Hm/450H / Lws-Wk To Lws-Bs

    ) button; in a few seconds, a confirmation tone will be heard at the GDC-400HM/450H. 8. If the registration fails, repeat the procedure from Step 1 to 7 at the LWS-BS and Step 1 to 7 from the GDC-400HM/450H. Note: ...
  • Page 34: Terminating A Registration

    7. Press [OK] soft button or „Navigation „OK‟ key. In a few seconds, a confirmation tone is received at the LWS-WK. 8. If the registration fails, repeat procedure from Step 1 to 7 at the LWS-BS and Step 1 to 6 from the LWS-WK.
  • Page 35 Installation and Operation Manual Procedure of erasing the registration information on the terminal itself: 1. Press [Menu] button. 2. Select [Phone Register] and press [OK] button. 3. Select [Reset] on the Menu and press [OK] button. 4. Enter HS PIN Code [default: 0000] using dial button. And then press [OK] button. 5.
  • Page 36: Menu Trees

    2.12.1 LWS-BS Menus Note: SYSTEM ADMIN PASSWORD: Should you set an ADMIN Password via Menu item 4, 1 on the LWS-BS menu, it is advised that you record this password somewhere safe should you forget this password. A service call is required if in fact you forget/lose this password.
  • Page 37: System Capacities

    Installation and Operation Manual 2.13 System Capacities The LWS system is presently available in one configuration as shown in the Table 2.13.1. Table 2.13.1 LWS System Capacity Chart DESCRIPTION CAPACITY Remark Stations LWS-BS station Wireless Terminal 6 (Simultaneously) FAX/SLT Line...
  • Page 38: Operation Instructions

    3. Select station number or VM. 4. Press [Save] soft button. Wireless Terminal 1. Press [Talk] key in GDC-400HM/450H or [Speaker] button in LWS-WK. 2. Dial {Call Forward} code (ex. 554). 3. Dial forward type (1:Unconditional, 2:Busy, 3:No Answer, 4:Busy/No Answer) 4.
  • Page 39: Call Pick-Up

    All ringing calls, except Queue Callbacks, are subject to Pick-up by other stations. Operation To Pick-up a call ringing at another station: LWS-BS station and LWS-WK Lift the handset or press [Speaker]. Dial the Group Call Pick-up code (ex. **).
  • Page 40: Call Transfer

    Operation While on a call, to perform a Screened Call Transfer: LWS-BS station and LWS-WK 1. Press [Trans]. 2. Dial the station to receive the transfer. 3. When answered, announce the call.
  • Page 41: Call Waiting/Camp-On

    3. A Camp-On tone is sent each time the calling user presses the „*‟ button. 3.5 LINE Access Description Stations can access outgoing lines. The LWS-BS station and LWS-WK may use flexible buttons assigned to access a specific line button for outgoing calls. Operation...
  • Page 42: Three-Party Voice Conference

    Installation and Operation Manual LWS-WK Lift the handset or press the [Speaker] button. LWS-WK, does not support answering the incoming call by pressing {Line}/{Station} button in ringing state. GDC-400HM/450H Press ([Talk] key). 3.6 Three-Party Voice Conference Description The system will allow three internal and external parties to be connected on a conference call. An unlimited number of 3-party conferences may be established.
  • Page 43: Directory

    Description A name of up to 12 characters, may be assigned to each Station and System Speed Dial. When assigned, a user of LWS-BS may place an external call to a Station or System Speed Dial using the name. Operation...
  • Page 44: Headset Compatibility

    DND, the call will ring to the previous station in the chain. 4. When calling a station in DND, the station display will indicate the DND status. 5. The forwarding station can‟t activate DND feature. 6. The station forwarded from the LWS-BS station can‟t activate DND feature. 3.9 Headset Compatibility Description the LWS-BS station The [Headset] button may be used only to select the mode between headset and speakerphone in idle state.
  • Page 45: Hold

    System Hold Recall Timer, normal Hold Recall will be activated. Operation To place a call on System Hold: LWS-BS station and LWS-WK Press the [Hold] button. GDC-400HM/450H Press ([Navigation right]) longer than 1 second.
  • Page 46: Hold Recall

    I-Hold Recall time (30sec). If the call remains unanswered, the call is placed on System Hold and the LWS-BS station also receives a recall for the Attendant Recall time (1min). If still unanswered after the Attendant Recall time, the Line call is disconnected and the appropriate circuits are returned to idle.
  • Page 47: Allowed/Denied Number

    The base station records the VSF message for MOH. If a message isn‟t recorded, the default MOH will be delivered. Operation LWS-BS station To record a VSF message for MOH: Press the [Menu] button. Dial 2 4.
  • Page 48: Speed Dial

    Display Security is provided on all Line calls including calls that are transferred or recall. 3.14.2 Station Speed Dial Description The LWS-BS station can store commonly dialed numbers for easy access using Station Speed Dial bins. The base station has access to 20 Speed Dial numbers. Operation To dial using an Station Speed Dial: Lift handset or press the [Speaker] button.
  • Page 49: System Speed Dial

    3.14.3 System Speed Dial Description Commonly dialed numbers can be stored by the LWS-BS station. Up to 800 System Speed Dial numbers are available. Each Speed Dial number can be up to 23 characters in length and may include special instruction codes.
  • Page 50: Vsf Integrated Auto Attendant/Voice Mail

    All extensions are available in Auto Attendant mode so you can inform important callers that they can dial your extension number directly even if it is not mentioned in the message. Operation To record an Auto Attendant Announcement: LWS-BS station Press the [Menu] button. Dial 2 3 2. Dial „#‟.
  • Page 51: Vsf Voice Mail

    ‘*’. Each station accesses its mailbox by pressing the MSG (Message) Button on LWS-BS or LWS-WK or via Feature Code 620 on any handset including the GDC-400/450 DECT, then entering the station number and ‘*’ i.e. LWS-BS (Station 100) accesses its voicemail by dialling 100*.
  • Page 52 Installation and Operation Manual Operation Remote Caller To leave a voice message after hearing announcement: Wait for the beep, then leave a message. Hang up to quit recording, Dial „*‟ for more options. Conditions If all the VSF channels are in use, the Ring Back tone is provided until a VSF channel is available. Individual User Greetings and Voice Mails are protected from AC power loss.
  • Page 53 Enter the station number and new password. Press ([Navigation right]) longer than 1 second. To remove password for voice mail forcedly: Press [Menu] button in LWS-BS station. Press 4 2. Select the station number with [Navigation right/left] button. Press [OK] soft button.
  • Page 54 3. If the user removes his password for voice mail, the user can‟t enter his voice mail box. 4. If the user has lost his password for voice mail, first force remove password at LWS-BS station and change password at his phone.(refer to operation) 3.15.3.3 Message Retrieval Options...
  • Page 55 Installation and Operation Manual At any time after the “Number of Messages” prompt, dial a Message Retrieval Option digit. The system initiates the selection providing any needed prompts. Conditions 1. If the user remains off-hook after a call placed through the voice mail is complete, the user will be returned to the previous place in the Voice Mail Box.
  • Page 56: Wake-Up Alarm

    This feature allows a user to set a wake-up time or desired time to be alerted. When the time is reached, the system will signal with an audible and visual signal. Operation To register Wake-Up: LWS-BS station Press the [Menu] button. Dial 5 4. Select “Single” or “Continuous”...
  • Page 57: Intercom Call (Icm Call)

    Numbering Plan. Operation To place an intercom call: LWS-BS station and LWS-WK Lift the handset or press the [Speaker] button to receive ICM dial tone. Dial station number or press the {Station} button.
  • Page 58: Intercom Call Hold

    MOH. The call is placed on Exclusive Hold and recalls at the holding station after the station returns to idle. Operation To place an active ICM call on hold: LWS-BS station and LWS-WK Press the [Hold] button. GDC-400HM/450H Press ([Navigation right]) longer than 1 second;...
  • Page 59: Night/Weekend Mode

    If the LWS-BS station is in forwarding to other station, the user can activate/deactivate the night/weekend mode in the forwarded station. 3.21 Call Log Display Description The LWS-BS station can view a log of incoming, outgoing and missed calls on the display and place a call with call log. Operation LWS-BS station To place a call with Call Log: Press the [Call log] soft button.
  • Page 60: Mute

    The user can turn off audio transmission from the handset, speakerphone or headset microphone (Mic Mute). Operation LWS-BS station To Mute the Microphone: Press the [Mute] button; the [Mute] button LED illuminates, the microphone (Handset, Speakerphone, Headset) is muted, and the connected party receives silence.
  • Page 61: Feature Code

    Installation and Operation Manual Press [Save] soft button. Conditions 1. The fax tone detection time is 10 seconds. 2. The auto attendant feature isn‟t applied to Tel/Fax Line 3.26 Feature Code Description User can access Feature Code unlocking several functions. ...
  • Page 62: Useful Information

    • Verify the antenna of the LWS-BS is attached tightly. Otherwise put it into the LWS-BS and turn it clockwise. • Verify you are in range of the LWS-BS; move closer to the base if necessary. • Is the power connected •...
  • Page 63 Installation and Operation Manual Note: SYSTEM ADMIN PASSWORD: Should you set an ADMIN Password via Menu item 4, 1 on the LWS-BS menu, it is advised that you record this password somewhere safe should you forget this password. A service call is required if in fact you forget/lose this password.

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