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Summary of Contents for LG-Ericsson LWS
- Page 1 LWS (LG- Ericsson Wireless SOHO) Installation & Operation Manual...
- Page 2 This material is copyrighted by LG-Ericsson Co., Ltd. Any unauthorized reproductions, use or disclosure of this material, or any part thereof, is strictly prohibited and is a violation of Copyright Laws. LG-Ericsson reserves the right to make changes in specifications at any time without notice. The information furnished by LG-Ericsson in this material is believed to be accurate and reliable, but is not warranted to be true in all cases.
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Page 3: Revision History
Wireless SOHO Installation & Operation Manual Revision History ISSUE DATE Contents of Changes March 2010 Initial release July 2010 Changed the new CI (LG-Ericsson) Added System Voice Mail, Flexible Button assignment and SLT Hot Feb. 2011 Line features. -
Page 4: Table Of Contents
2.3.4 Wireless Handset Connection ................... 10 2.3.5 Foot Stand Connection (the LWS-BS and LWS-WK) ..........11 2.4 Hardware Installation ................. 13 2.4.1 Wall Mount of the LWS-BS or the LWS-WK .............. 13 2.5 Component Description ................14 2.5.1 LWS-BS Description ....................14 2.5.2 LWS-WK Description .................... - Page 5 2.10.1 Country code ......................23 2.10.2 LWS-BS Date and Time ..................23 2.11 Terminal Registration and Termination ..........23 2.11.1 Registering the GDC-450H / LWS-WK to LWS-BS ..........24 2.11.2 Terminating a Registration..................25 2.12 Menu Trees ....................26 2.12.1 LWS-BS Menus ....................... 26 2.12.2 LWS-WK Menus ......................
- Page 6 3.24 SLT/Fax/Modem port ................53 3.24.1 Modem Operation ....................53 3.24.2 SLT Hot Line ......................54 3.25 Phone book (GDC-450H & LWS-WK) ............55 3.25.1 Edit CO Code ......................56 3.25.2 Dialing from Phonebook ..................56 3.25.3 Adding Records to the Phonebook ................57 3.25.4 Modifying Records in the Phonebook ..............
- Page 7 Wireless SOHO Installation and Operation Manual 3.29.2 Database backup ..................... 63 3.29.3 Database Restore ....................63 3.30 Feature Code for LWS-BS ................ 64 3.31 Feature Code for LWS-WK ............... 64 4 USEFUL INFORMATION ..............65 4.1 Trouble shooting ..................65...
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Page 8: Introduction
1.2 Package Contents The LWS-BS includes one (1) base station, one (1) AC/DC power adapter, one (1) AC power cord, one (1)antenna with rubber ring, three (3) line cords, one (1) „Quick User Guide‟ and one (1) CD manual.. -
Page 9: Configuration
Wireless SOHO Installation and Operation Manual The LWS-WK includes one (1) wireless keyset, one (1) AC/DC power adapter, one (1) AC power cord, and one (1) „Quick User Guide‟. Verify that all parts shown below were provided in the package. -
Page 10: System Capability
Internal Calls: Three (3) internal calls can be conducted on six (6) cordless handsets while the LWS-BS simultaneously makes an external call. External call on Line x Figure 1.4-3 – Internal Calls Supported One (1) FAX call or SLT (Single Line Telephone) call can be conducted on the SLT port of the LWS-BS. -
Page 11: Important Safety Information
Figure 1.4-4 FAX or SLT call via SLT port of the LWS-BS 1.5 Important Safety Information Read this information before installing your LWS system. Failure to comply with these guidelines could prove either dangerous or illegal. This information helps to avoid personal injury, damage to the phone, or other property damage. -
Page 12: Precaution
3. To Clean the LWS-BS, the LWS-WK and DECT Terminals, wipe with a soft cloth only. Do not use benzene, paint thinner, or an abrasive cleansing powder as these may cause damage to the system and possible fire or electric shock. -
Page 13: Installation
3. Close the battery cover and slide it upward until it clicks into place. Figure 2.2.1 GDC-450H Handset Battery Installation NOTE: Purchase new batteries from your LG-Ericsson Service Center. The battery has a limited operating life (warranty period for the battery is 6 months from purchase date). -
Page 14: Gdc-450H Battery Charging
Wireless SOHO Installation and Operation Manual 2.2.2 GDC-450H Battery Charging To charge the handset: 1. Place handset in the plugged-in charger for 12 hours before initial use. Figure 2.2.2 GDC-450H Handset Battery Charging NOTE: The GDC-450H uses an advanced battery charging technology, the battery level is reviewed every 6 hours causing red recharge light to illuminate briefly. -
Page 15: Lws-Bs, Handset And Peripheral Connections
2.3 LWS-BS, Handset and Peripheral Connections To connect the LWS-BS with phone lines and its peripherals: 1. Connect the line cords to the ports on the bottom of the LWS-BS and the other ends to the wall sockets. 2. Plug the AC/DC Adapter cord and FAX/SLT Line into the bottom of the LWS-BS. -
Page 16: Fax Connection
2.3.2 AC/DC Adapter Connection To connect the AC/DC adapter: 1. Plug the DC outlet of the AC/DC Adapter cord into the jack on the LWS-BS. 2. Fasten the AC/DC Adapter cord to the latch hook as shown (inset detail). Figure 2.3.2-1 AC/DC Adapter Connection... -
Page 17: Lws-Wk Connection
To connect the LWS-WK to be used with the LWS-BS: 1. Plug the DC outlet of the AC/DC Adapter cord into the jack on the LWS-WK.. 2. Fasten the AC/DC Adapter cord to the latch hook as shown (inset detail). -
Page 18: Foot Stand Connection (The Lws-Bs And Lws-Wk)
Figure 2.3.4-1 Wireless Handset Charger Connection: GDC-450H 2.3.5 Foot Stand Connection (the LWS-BS and LWS-WK) When the Foot Stand of either the LWS-BS or the LWS-WK is attached, the angle of the phone can be adjusted to 35 or 55 degrees. - Page 19 Top tap Figure 2.3.5-2 Foot Stand Connection (55-degree angle) 1. Align the top tabs on the foot stand with the slots on the back of the LWS-BS or the LWS-WK. 2. Move the foot stand upward until it clicks into place.
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Page 20: Hardware Installation
2.4 Hardware Installation 2.4.1 Wall Mount of the LWS-BS or the LWS-WK To wall mount the LWS-BS or LWS-WK, perform the following: 1. Remove the foot stand. 2. Make sure the handset retainer tab is positioned at „b‟ as shown below figure. -
Page 21: Component Description
10. Ring Indication / Message Wait Light 11. LCD 12. Line/Station Selection Buttons 13. Soft Buttons 14. MSG (Message) Button 15. Dial Buttons 16. Transfer Button 17. Hold Button 18. Mute Button 19. Speaker Button 20. Microphone Figure 2.5.1-1 LWS-BS Component Description... -
Page 22: Lws-Wk Description
9. Ring Indication / Message Wait 10. LCD 11. Line/Station Selection Buttons 12. Soft Buttons 13. MSG Button 14. Dial Buttons 15. Transfer Button 16. Hold Button 17. Mute Button 18. Speaker Button 19. Microphone Figure 2.5.2-1 LWS-WK Component Description... -
Page 23: Wireless Dect Handset Description
Once the LWS-BS and the LWS-WK have been properly installed in the desired locations, perform the following: 1. Plug in the AC/DC adapter to the LWS-BS or the LWS-WK (use only the included AC/DC adapter, SA-B122). 2. The LWS-BS or the LWS-WK is powered up and its display on the LCD will be activated. -
Page 24: Display
2.7.2.1 LWS-BS Figure 2.7.2.1-1 the LWS-BS LCD Display Screen Antenna – Icon displays when DCTU of LWS-BS works and it can be linked to DECT. Call Forward – Icon indicates the base station is currently set for call forwarding. Mute – Icon indicates if the mute button is activated for blocking voice transmission from your phone during a conversion. - Page 25 2.7.2.2 LWS-WK 1. Antenna - Displayed when the LWS-WK is in the range of a LWS-BS where it can be linked. The icon disappears when it moves out of range. The closer it moves to the base, the stronger RSSI will be.
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Page 26: Keypad Description
Wireless SOHO Installation and Operation Manual 2.8 Keypad Description 2.8.1 LWS-BS FUNCTIONAL BUTTON NAME BUTTON DESCRIPTION CLASSIFICATION Flex Keys Line selection button Access an idle Line for making external call or answer the Line 1 ~ 3 incoming call by pressing the line button. -
Page 27: Gdc-450H Wireless Handset
Wireless SOHO Installation and Operation Manual FUNCTIONAL BUTTON NAME BUTTON DESCRIPTION CLASSIFICATION Menu Main Menu Retrieve Messages Navigation button Up/down/right/left/ok Function Keys Blocks incoming calls ringing. This applies to outside calls, intercom calls and transfers Headset Connecting an optional headset to the station allows hands-free conversations by pressing [Headset] button. - Page 28 Wireless SOHO Installation and Operation Manual Button Function [RECALL/CLEAR] Talk Mode : Register recall Recall a call and retry next call When using pre-dial : Press for longer than 1 second : All digits are cleared ...
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Page 29: Led Operation Description
Wireless SOHO Installation and Operation Manual 2.9 LED Operation Description 2.9.1 LWS-BS and Wireless Keyset FUNCTIONAL LED OPERATION LED DESCRIPTION CLASSIFICATION Ring Indicator RED Blink Indicates incoming ring signal Line Selection Green/RED Blink Line is in hold state Button Green blink: Line is held by the own station... -
Page 30: Configuration
6. If you select [YES] by pressing digit 1, the system will restart and the database will be initialized. Note: It is recommended that the Country code be configured to enable proper operation of the LWS-BS according to the specific country. 2.10.2 LWS-BS Date and Time The Base Date and Time can be set and adjusted by the User. -
Page 31: Registering The Gdc-450H / Lws-Wk To Lws-Bs
) button; in a few seconds, a confirmation tone will be heard at the GDC-450H. 8. If the registration fails, repeat the procedure from Step 1 to 7 at the LWS-BS and Step 1 to 7 from the GDC-450H. Note: ... -
Page 32: Terminating A Registration
7. Press the [OK] soft button or „Navigation „OK‟ key. In a few seconds, a confirmation tone is received at the LWS-WK. 8. If the registration fails, repeat procedure from Step 1 to 7 at the LWS-BS and Step 1 to 7 from the LWS-WK. -
Page 33: Menu Trees
2.12.1 LWS-BS Menus Note: SYSTEM ADMIN PASSWORD: Should you set an ADMIN Password via Menu item 4, 1 on the LWS-BS menu, it is advised that you record this password somewhere safe should you forget this password. A service call is required if in fact you forget/lose this password. -
Page 34: System Capacities
Wireless SOHO Installation and Operation Manual 2.13 System Capacities The LWS system is presently available in one configuration as shown in the Table 2.13.1. Table 2.13.1 LWS System Capacity Chart DESCRIPTION CAPACITY Remark Stations LWS-BS station Wireless Terminal 6 (Simultaneously) -
Page 35: Operation Instructions
Dial the Speed Dial access code (ex. 558) and dial the Speed dial number (200~999) or Dial the Line access code (ex. „0‟) and dial the telephone number 5. For the LWS-WK, press the Hold button or for the GDC-450, press the right navigation button, , for longer than 1 second. -
Page 36: Call Pick-Up
A station may answer calls ringing at another station (Call Pick-Up). All ringing calls are subject to Directed Call Pick-up except Queue Callbacks. Operation To Pick-up a call ringing at another station: LWS-BS station and LWS-WK 1. Lift the handset or press [Speaker]. 2. Dial {Directed Call Pick-up} code(ex.*7). 3. Dial the ringing station‟s intercom number. -
Page 37: Group Call Pick-Up
A station can answer (Call Pick-Up) calls ringing at another station. All ringing calls, except Queue Callbacks, are subject to Pick-up by other stations. Operation To Pick-up a call ringing at another station: LWS-BS station and LWS-WK Lift the handset or press the [Speaker] button. Dial the Group Call Pick-up code (ex. **). GDC-450H Press ([Talk] key). - Page 38 5. Press the ([End] key) to complete the transfer. While on a call, to perform an Unscreened Call Transfer: LWS-BS station and LWS-WK 1. Press the [Trans] button. 2. Dial the station to receive the transfer. 3. Hang-up to complete the transfer.
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Page 39: Call Waiting/Camp-On
3.5 LINE Access Description Stations can access outgoing lines. The LWS-BS station and LWS-WK may use flexible buttons assigned to access a specific line button for outgoing calls. Line signal type (DTMF/PULSE) can be selected in [Menu] 1 3 3. -
Page 40: Three-Party Voice Conference
The system will allow three parties, internal and external, to be connected on a conference call. One 3- party conference may be established. Only the LWS-BS station may initiate a conference call. If the LWS- BS station hangs up, the conference will be terminated. -
Page 41: Directory
Description A name of up to 12 characters may be assigned to each Station and System Speed Dial. When assigned, a user of LWS-BS may place an external call to a Station or System Speed Dial using the name. Operation... -
Page 42: Headset Compatibility
4. When calling a station in DND, the station display will indicate the DND status. 5. The forwarding station cannot activate the DND feature. 6. The station forwarded from the LWS-BS station cannot activate the DND feature. 3.9 Headset Compatibility... -
Page 43: Hold
System Hold Recall Timer, normal Hold Recall will be activated. Operation To place a call on System Hold: LWS-BS station and LWS-WK Press the [Hold] button. GDC-450H Press ([Navigation] right key) longer than 1 second. -
Page 44: Hold Recall
I-Hold Recall time (60 sec). If the call remains unanswered, the call is placed on System Hold and the LWS-BS station also receives a recall for the Attendant Recall time (2 minutes). If still unanswered after the Attendant Recall time, the Line call is disconnected and the appropriate circuits are returned to idle. -
Page 45: Allowed/Denied Number
In this way, the connected user can determine that the connection is still active. The base station records the VSF message for MOH. If a message is not recorded, the default MOH will be delivered. Operation LWS-BS station To record a VSF message for MOH: Press the [Menu] button. Dial 2 4. -
Page 46: Speed Dial
Display Security is provided on all Line calls including calls that are transferred or recall. 3.14.2 Station Speed Dial Description The LWS-BS station can store commonly dialed numbers for easy access using Station Speed Dial bins. The base station has access to 20 Speed Dial numbers. Operation To dial using a Station Speed Dial: Lift handset or press the [Speaker] button. -
Page 47: System Speed Dial
3.14.3 System Speed Dial Description Commonly dialed numbers can be stored by the LWS-BS station. Up to 800 System Speed Dial numbers are available. Each Speed Dial number can be up to 23 digits in length and may include special instruction codes. -
Page 48: Vsf Integrated Auto Attendant/Voice Mail
If the caller dials a station number, the Auto Attendant will complete an unsupervised call transfer to the station. Operation To record an Auto Attendant Announcement: LWS-BS station Press the [Menu] button. Dial 2 3 2. Select the type (“COMMON”, “LINE 1”, “LINE2”, “LINE3”) with Navigation up/down button and press [OK] soft button. -
Page 49: Auto Attendant Recording (Answering Machine)
Maximum recording time is 1 minute. If “VM code of System Voice mail” code is assigned to a flexible button of LWS-BS station or LWS-WK, the flexible button will be flashing if new voice mails are existed in voice mail box of the station assigned “System Voice mail”. -
Page 50: Vsf Voice Mail
“System voice mail”, the user can access the voice mail box of the station assigned “System Voice mail”. Operation To assign “VM code of System Voice mail” code to a flexible button in LWS-BS station or LWS-WK Press [Speaker] button. Press [Trans] button. - Page 51 When the user dials 9 in response to the "Number of Messages" prompt or during or at the end of a message the "VM long Options" prompt is played. Operation To register password for voice mail: LWS-BS station Press the [Menu] button. Press 5 3.
- Page 52 Enter the station number and new password. Press ([Navigation] right key) longer than 1 second. To remove password for voice mail: Press the [Menu] button in LWS-BS station. Press 4 2. Select the station number with [Navigation] right/left key button. Press the [OK] soft button.
- Page 53 3. If the user removes the password for voice mail, access to the voice mailbox is not possible. 4. If password is lost or forgotten, first remove the password using the LWS-BS station and change the password at his phone (refer to operation).
- Page 54 Wireless SOHO Installation and Operation Manual "To play new messages, press one, to play saved messages, press two, to set station forwarding, press seven (This option is available only for remote access), to set greeting or password, press eight, to disconnect, press pound, Press 0 for the operator, Press nine to hear this message again."...
- Page 55 Wireless SOHO Installation and Operation Manual Press „#‟ and receive the “Greeting Confirmation” prompt ("Your greeting is saved."). To adjust Mailbox Settings: Dial „9‟ to hear the “Mailbox Setting prompt” (“To edit your greeting, press one, to edit you password, press two, to return to main menu, press nine”). Conditions If the dialed number is not recognized, the "Invalid Entry"...
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Page 56: Wake-Up Alarm
This feature allows a user to set a wake-up time or desired time to be alerted. When the time is reached, the system will signal with an audible and visual signal. Operation To register Wake-Up: LWS-BS station Press the [Menu] button. Dial 5 4. Select “Single” or “Continuous”... -
Page 57: Intercom Call Hold
Installation and Operation Manual Operation To place an intercom call: LWS-BS station and LWS-WK Lift the handset or press the [Speaker] button to receive ICM dial tone. Dial station number or press the {Station} button. For ring-back tone, await answer. -
Page 58: Line Ring Assignment
A busy station receives the muted ring or Call Waiting tones (as appropriate) for the station‟s off- hook ring assignment. In Night/weekend mode, Line ring assignment is disabled. In case of the GDC-450H and LWS-WK, a maximum of 6 stations can be assigned for each line. 3.20 Night/Weekend mode Description In Night/Weekend mode, a specific station is assigned as the ring destination for all calls on a Line. -
Page 59: Call Log Display
System voice mail – [Menu] + 2 3 OICE SERVICES 3.21 Call Log Display Description The LWS-BS station can view a log of incoming, outgoing and missed calls on the display and place a call from the call log. Operation LWS-BS station To place a call with Call Log: Press the [Call log] soft button. -
Page 60: Tel/Fax Line
Wireless SOHO Installation and Operation Manual LWS-BS station To Mute the Microphone: Press the [Mute] button; the [Mute] button LED illuminates, the microphone (Handset, Speakerphone, and Headset) is muted, and the connected party receives silence. To activate the microphone: Press the illuminated [Mute] button; the [Mute] button LED extinguishes, and the microphone is activated, transmitting audio to the connected party. -
Page 61: Slt Hot Line
Flash Ignore: hook-flash, nothing happens. Hold Release: hook-flash, Held Line is released when the SLT goes On-Hook. Operation To select the SLT Hot Line function from the LWS-BS, Press the [Menu] button. Dial 3 4 8. Select the desired Hot Line (Off, Idle Line, Line 1, Line 2, or Line 3). -
Page 62: Phone Book (Gdc-450H & Lws-Wk)
3.25 Phone book (GDC-450H & LWS-WK) Description The GDC-450H and LWS-WK incorporate a Phonebook that stores up to 60 contact records with a name and phone number. The name can be up to 14 digits in length (characters and numbers). From the Phonebook, records can be searched, called, added, modified, or deleted. -
Page 63: Edit Co Code
“CO Access Code” when adding the number to the Phonebook, refer to section 3.25.3 Operation To assign a CO Code: LWS-WK 1. Press the [Menu] soft button. 2. Select Phone Settings 3. Select Edit CO Code. -
Page 64: Adding Records To The Phonebook
3.25.3 Adding Records to the Phonebook Operation To add a record to the Phonebook: LWS-WK 1. Access the Phonebook menu, see section 3.25 above. 2. Use the [Navigation] button to highlight the Add Entry selection and press the [OK] soft button. -
Page 65: Modifying Records In The Phonebook
3.25.4 Modifying Records in the Phonebook Operation To modify a Phonebook record: LWS-WK 1. Access the Phonebook menu as described in section 3.25 above. 2. Use the [Navigation] button to highlight the Modify selection and press the [OK] soft button. -
Page 66: Dial Pad Character Charts
3.25.6 Dial pad Character Charts Description The GDC-450H/LWS-WK Phonebook permits names to be associated with a Phonebook record. The following charts provide the correlation between the dial pad digits and characters. Charts are available for English. To insert a character, each dial pad button is pressed one or more times to select the desired character. - Page 67 Note the Line buttons (buttons 1 ~ 3) are fixed and cannot be reassigned. The remaining buttons, 4 ~10 for the LWS-BS and 4 ~ 12 for the LWS-WK, can be configured for features available as below:...
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Page 68: System Voice Mail
The W-SOHO system and LWS-BS phone software can be upgraded employing the USB port located on the bottom of the LWS-BS. The system and/or LWS-BS software file(s) must be separately loaded on the USB memory device before insertion into the LWS-BS USB port. Two types of software files, which are... -
Page 69: Database Management
Press the [Menu] button. Press 4 4. To upgrade System, at the LWS-BS: Insert the USB memory device with the ROM files in the USB port on the bottom of the LWS-BS. Press the [Menu] button. Press 4 5 1. -
Page 70: Database Backup
Press the [SAVE] soft button and wait for the initialization process to complete. 3.29.2 Database backup Description A USB memory device can be connected to the LWS-BS and the database copied to the device as a backup copy. Operation To backup the database to a USB device from the LWS-BS, Insert a USB memory device to the USB port on the bottom of the LWS-BS Press the [Menu] button. -
Page 71: Feature Code For Lws-Bs
Wireless SOHO Installation and Operation Manual 3.30 Feature Code for LWS-BS Description User can access Feature Code unlocking several functions. Australia Feature Code Remark Intercom Call 100-108 Group Call Pickup Direct Call Pickup XX : 01 ~ 03 Individual Line Access... -
Page 72: Useful Information
• Verify the antenna of the LWS-BS is attached tightly. Otherwise put it into the LWS-BS and turn it clockwise. • Verify you are in range of the LWS-BS; move closer to the base if necessary. • Is the power connected •... - Page 73 Installation and Operation Manual Note: SYSTEM ADMIN PASSWORD: Should you set an ADMIN Password via Menu item 4, 1 on the LWS-BS menu, it is advised that you record this password somewhere safe should you forget this password. A service call is required if in fact you forget/lose this password.
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