What Happens If Something Goes Wrong; Technical Assistance - Spare Parts; Guarantee - Zanussi Electrolux Electric cooker User Manual

WHAT HAPPENS IF SOMETHING GOES WRONG

If the appliance is not working correctly, please carry out the following checks, before contacting your local
Zanussi Service Centre.
SYMPTOM
The oven does not come on
The grill pilot lamp does not come on
The oven light does not come on
It takes too much time to finish the dishes, or they are
cooked too fast.
Steam and condensation settle on the food and the
oven cavity.
TECHNICAL ASSISTANCE AND SPARE PARTS
If after the checks listed in the
previous chapter, the appliance still
does not work correctly, contact your
locals Zanussi Service Centre,
specifying the type of malfunctioning,
the appliance model (Mod.), the
product number (Prod. No.) and the
serial number (Ser. No.) marked on
the identification plate.
This plate is placed on the front
external edge of the oven cavity, as
indicated in the illustration.

GUARANTEE

You new appliance is under guarantee. You will find attached
here the guarantee certificate. If it is missing, ask for it to your
retailer, stating the date of purchase, the model number and
the serial number marked on the appliance's identification
plate.
Keep the guarantee certificate with the proof of purchase,
and show them at the request of our techical personnel,
otherwise they will have to make a charge.
SOLUTION
Check the oven knobs are in the correct position
Check the appliance is wired in properly, and the socket
switch or the switch from the mains supply to the oven are
ON.
Check the main gas supply tap is open.
Turn the grill knob on a temperature
Turn the oven control knob on a position
Buy a new oven light bulb, asking for it to your local Zanussi
Service Centre and replace it by following the instruction
provided in this booklet.
Refer to the contents of this booklet, especially to the
chapter "Using the Oven".
Leave dishes inside the oven no longer than 15-20 minutes
after the cooking is completed.
Mod.
PROD. NO.
SER. NO.
MOD. TYPE
PROD. NO. SER. NO.
The Zanussi Service Force, through its numerous authorized
centres, provides assistance to the most important brands of
electrical domestic appliances. If necessary, contact the nearest
Centre by consulting the telephone directory under the name
Zanussi, or the yellow pages in the section Electrical Domestic
Applaines / Repair.
Original spareparts, certified by the
product manufacturer and carrying this
symbol
are only available at our Service Centre
and authorized spareparts shops.
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