1. Manuals
  2. Brands
  3. Creative Manuals
  4. Adapter
  5. Blaster 2030
  6. User manual

Creative Blaster 2030 User Manual

Wireless lan usb adapter
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual

Advertisement

Table of Contents
loading

Related Manuals for Creative Blaster 2030

Summary of Contents for Creative Blaster 2030

  • Page 2: User Manual

    Wireless LAN USB Adapter 2030 Information in this document is subject to change without notice and does not represent a commitment on the part of Creative Technology Ltd. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose without the written permission of Creative Technology Ltd.

  • Page 3: Table Of Contents

    Contents Safety Precautions General Safety..................vii FCC Radiation Exposure Statement ............viii Introduction Before You Begin ..................xi Package Contents ................xi Recording Model and Serial Numbers ..........xi Minimum System Requirements ............xi Document Conventions................xii About Wireless LAN Wireless LAN ..................1-1 Installation...................
  • Page 4 Installing and Uninstalling Drivers and Configuration Utility Installing Drivers and Configuration Utility ..........3-2 In Windows 98SE................3-2 In Windows 2000................3-8 In Windows Me................3-14 In Windows XP ................3-19 Uninstalling Drivers and Configuration Utility ........... 3-25 Configuring the Wireless LAN USB Adapter Configuration Utility Icon ...............
  • Page 5 Indicator LEDs...............A-2 Safety and Regulatory............A-2 Physical Dimensions...............A-2 Weight .................A-2 Troubleshooting Problems with Wireless LAN USB Adapter ..........B-1 In Windows 98SE/Me/2000............B-1 In Windows XP ................B-2 Problems with Software ................B-2 If the Network Blaster 2030-01 Setup dialog box does not appear ....B-4...
  • Page 6 Frequently Asked Questions (FAQs) Glossary Service and Warranty Information The Americas ..................E-1 Product Return ................E-1 Tech Support................. E-2 Warranty Information..............E-3 Asia...................... E-4 Helpline Information............... E-6 For South Africa ..............E-6 For Malaysia................E-6 For Hong Kong & Macau ............E-7 For the rest of the Asia Pacific region ........

  • Page 7: Safety Precautions

    Safety Precautions...

  • Page 8: General Safety

    Safety Precautions To avoid the risk of fire, electric shock or personal injury, read the following before General Safety operating the product: ❑ Do not expose Wireless LAN USB Adapter to direct sunlight or excessive heat. ❑ Keep Wireless LAN USB Adapter in a place where there is minimum risk of liquid spillage on it.
  • Page 9 This equipment complies with FCC radiation exposure limits set forth for an FCC Radiation uncontrolled environment. This equipment should be installed and operated with a Exposure minimum distance of 20 cm (8 inches) between the in-built antennas and your body. Statement viii...

  • Page 10: Introduction

    Introduction...
  • Page 11 Introduction Welcome to Creative Wireless World! Connect the Creative Network Blaster Wireless LAN USB Adapter 2030 to your computer, and your computer becomes a wireless networking station. Using radio frequency (RF) signals, your computer will be able to share network resources and access other stations within a wired or wireless Local Area Network using Ad-hoc (peer-to-peer) and Infrastructure network modes.

  • Page 12: Before You Begin

    This section contains information you should know about before using this manual. Before You Begin Read the information carefully before proceeding further. Package Contents ❑ Wireless LAN USB Adapter 2030 ❑ USB cable ❑ Quick Installation Guide ❑ CD-ROM containing drivers, utility, and User Manual.

  • Page 13: Document Conventions

    This manual uses the following conventions to help you locate and identify the Document information that you need. Conventions Table i: Document conventions Text Element This notepad icon indicates information that is of particular importance and should be considered before continuing. This alarm clock icon indicates that failure to adhere to directions may result in loss of data or damage to your system.

  • Page 14: About Wireless Lan

    About Wireless LAN...

  • Page 15: Wireless Lan

    About Wireless LAN Wireless Local Area Network (WLAN), compared to a traditional wired LAN, is easy Wireless LAN to setup and manage, so it saves you time and money. A WLAN combines data connectivity with user mobility. You can move around in a room or move from one floor to another without being disconnected from the LAN.

  • Page 16: Ad-Hoc Mode

    In an Ad-hoc network, also known as a Peer- Ad-hoc mode to-Peer network, each workstation in the network is both a server and a wireless client. Inte rn et Users on the network can share files, printers, drives and other peripherals, and access the Internet using a shared modem, as shown in Figure 1-1.

  • Page 17: Installing Hardware

    Installing Hardware...

  • Page 18: About Rear View Of Wireless Lan Usb Adapter

    Installing Hardware Creative Network Blaster Wireless LAN USB Adapter 2030 is equipped with a USB port that allows you to connect it to a computer. This chapter guides you through the process of setting up your Wireless LAN USB Adapter to the USB port of a desktop computer.
  • Page 19 The Wireless LAN USB Adapter is Power LED Indicates power Link LED Indicates link shown in Figure 2-2. It has a built- status. The LED turns on when status. The LED turns on Wireless LAN USB Adapter, when the adapter is active. in antenna for the transmission and which gets its power from your reception of the radio frequency...
  • Page 20 Installing and Uninstalling Drivers and Configuration Utility...

  • Page 21: Installing And Uninstalling Drivers And Configuration Utility

    Before you begin to install the drivers for your Creative Network Blaster Wireless LAN USB Adapter 2030, be sure that your computer has USB ports and they are enabled, as there are some motherboards with disabled USB ports. In addition,...

  • Page 22: Installing Drivers And Configuration Utility

    Installing Drivers Configuration Utility In Windows 98SE 1. Turn on your computer. 2. With the USB cable provided, connect Wireless LAN USB Adapter to your computer. Windows automatically detects the USB device. The Add New Hardware Wizard dialog box similar to Figure 3-1 appears.
  • Page 23 4. In the dialog box similar to Figure 3-2, click the Search for the best driver for your device (Recommended) option, and click the Next button. Figure 3-2: Add New Hardware Wizard dialog box 5. In the dialog box similar to Figure 3-3, click the CD-ROM drive check box to select it.
  • Page 24 6. In the dialog box similar to Figure 3-4, click the Next button. Figure 3-4: Add New Hardware Wizard dialog box 7. If the message box similar to Figure 3-5 appears, insert the Windows 98SE CD into the CD-ROM drive, then click the OK button.
  • Page 25 CD-ROM 12.Click the Next button. drive, the Wireless Utility Setup message appears after the system restarts. Insert the installation CD and click the Retry button. Figure 3-7: Network Blaster 2030-01 Setup dialog box Installing and Uninstalling Drivers and Configuration Utility...
  • Page 26 13.When the dialog box similar to Figure 3-8 appears, click the Next button. Figure 3-8: Network Blaster 2030-01 Setup dialog box 14.When the dialog box similar to Figure 3-9 appears, click the Next button. Figure 3-9: Network Blaster 2030-01 Setup dialog box...
  • Page 27 15.When the dialog box similar to Figure 3-10 appears, click the Next button. Figure 3-10:Network Blaster 2030-01 Setup dialog box 16.When the dialog box similar to Figure 3-11 appears, click the Finish button. Figure 3-11:Network Blaster 2030- 01 Setup dialog box...

  • Page 28: In Windows 2000

    Congratulations! You have successfully installed the Wireless LAN USB Adapter’s drivers and Configuration Utility. The Configuration Utility icon (see Figure 3-12) After you have installed the appears on the taskbar near the clock. Wireless LAN USB Adapter’s drivers, you must configure Figure 3-12:Configuration Utility To close the Configuration Utility, right-click the Wireless LAN USB...
  • Page 29 4. In the dialog box similar to Figure 3-14 appears, click the Search for a suitable driver for your device (recommended) option, and click the Next button. Figure 3-14:Found New Hardware Wizard dialog box 5. In the dialog box similar to Figure 3-15, click the CD-ROM drives check box to select it.
  • Page 30 6. In the dialog box similar to Figure 3-16, click the Next button. Figure 3-16:Found New Hardware Wizard dialog box 7. If the dialog box similar to Figure 3-17 appears, click the Yes button. Figure 3-17:Digital Signature Not Found dialog box Installing and Uninstalling Drivers and Configuration Utility 3-10...
  • Page 31 8. In the dialog box similar to Figure 3-18, click the Finish button. Figure 3-18:Found New Hardware Wizard dialog box 9. In the Network Blaster 2030-01 Setup dialog box similar to Figure 3-19, click the Next button. Figure 3-19:Network Blaster 2030-01...
  • Page 32 10.When the dialog box similar to Figure 3-20 appears, click the Next button. Figure 3-20:Network Blaster 2030-01 Setup dialog box 11.When the dialog box similar to Figure 3-21 appears, click the Next button. Figure 3-21:Network Blaster 2030-01 Setup dialog box...
  • Page 33 12.When the dialog box similar to Figure 3-22 appears, click the Next button. Figure 3-22:Network Blaster 2030-01 Setup dialog box 13.When the dialog box similar to Figure 3-23 appears, click the Finish button. Figure 3-23:Network Blaster 2030-01 Setup dialog box...

  • Page 34: In Windows Me

    Congratulations! You have successfully installed the Wireless LAN USB Adapter’s drivers and Configuration Utility. The Configuration Utility icon (see Figure 3-24) After you have installed the appears on the taskbar near the clock. Wireless LAN USB Adapter’s drivers, you must configure Figure 3-24:Configuration Utility To close Configuration Utility, right-click its the Wireless LAN USB...
  • Page 35 4. In the dialog box similar to Figure 3-26, click the Finish button. 5. When prompted, restart your computer. Make sure the installation CD is in the CD-ROM drive. Figure 3-26:BritePort Wireless LAN USB Adapter Setup Program dialog box Installing and Uninstalling Drivers and Configuration Utility 3-15...
  • Page 36 6. After restarting your computer, the Network Blaster 2030-01 Setup dialog box similar to Figure 3-27 appears. If the installation CD is not inserted into the CD-ROM 7. Click the Next button. drive, the Wireless Utility Setup message appears after the system restarts.
  • Page 37 9. When the dialog box similar to Figure 3-29 appears, click the Next button. Figure 3-29:Network Blaster 2030-01 Setup dialog box 10.When the dialog box similar to Figure 3-30 appears, click the Next button. Figure 3-30:Network Blaster 2030-01 Setup dialog box...
  • Page 38 11.When the dialog box similar to Figure 3-31 appears, click the Finish button. If prompted, restart your computer. Figure 3-31:BritePort Wireless LAN USB Adapter Setup Program dialog box Congratulations! You have successfully installed the Wireless LAN USB Adapter’s drivers and Configuration Utility. The Configuration Utility icon appears on the After you have installed the taskbar near the clock (see Figure 3-32).

  • Page 39: In Windows Xp

    In Windows XP 1. Turn on your computer. 2. With the USB cable provided, connect Wireless LAN USB Adapter to your computer. Windows automatically detects the USB device. The Found New Hardware Wizard dialog box similar to Figure 3-33 appears. 3.
  • Page 40 5. In the dialog box similar to Figure 3-34, click the Finish button. Figure 3-34:Microsoft warning message Figure 3-34:Found New Hardware Wizard dialog box Installing and Uninstalling Drivers and Configuration Utility 3-20...
  • Page 41 6. In the Network Blaster 2030-01 Setup dialog box similar to Figure 3-35, click the Next button. If the Network Blaster 2030-01 Setup dialog box does not appear, go to the Start menu and click Run. In the Run dialog box, type in E:\wlsetup.exe (where E:...
  • Page 42 8. After the dialog box similar to Figure 3-37 appears, click the Next button. Figure 3-37:Network Blaster 2030-01 Setup dialog box 9. When the dialog box similar to Figure 3-38 appears, click the Next button. Figure 3-38:Network Blaster 2030-01 Setup dialog box...
  • Page 43 10.When the dialog box similar to Figure 3-39 appears, click the Finish button. Figure 3-39:Network Blaster 2030-01 Setup dialog box Installing and Uninstalling Drivers and Configuration Utility 3-23...
  • Page 44 Congratulations! You have successfully installed the Wireless LAN USB Adapter’s drivers and Configuration Utility. The Configuration Utility icon (see Figure 3-40) After you have installed the appears on the taskbar near the clock. Wireless LAN USB Adapter’s drivers, you must configure Figure 3-40:Configuration Utility To close Configuration Utility, right-click its the Wireless LAN USB...

  • Page 45: Uninstalling Drivers And Configuration Utility

    Drivers and uninstall the applications in all Windows operating systems: 1. Close all applications. Configuration 2. Click Start -> Programs (or All Programs) -> Network Blaster 2030-01 -> Utility Uninstall. The Confirmation Uninstallation dialog box appears. 3. Click the OK button.

  • Page 46: Configuring The Wireless Lan Usb Adapter

    Configuring the Wireless LAN USB Adapter...

  • Page 47: Configuration Utility Icon

    Configuring the Wireless LAN USB Adapter Before you use the Creative Network Blaster Wireless LAN USB Adapter 2030, you may want to configure the card in the Configuration Utility. If you want to use your computer in Peer-to-Peer network or Ad-hoc mode, all the...

  • Page 48: Configuring Settings

    Configuring Settings 1. If the Configuration Utility icon does not appear on the taskbar, click Start -> Programs (or All Programs)-> Network Blaster 2030-01 -> Network Blaster Wireless LAN USB Adapter utility. 2. Double-click the Configuration Utility icon on the taskbar just near the clock (see Figure 4-1).

  • Page 49: Configuration Settings

    Configuration 1. Click the Configuration tab (see Figure 4-3). In this tab, you can change the Settings default configuration settings below. 2. To create a new profile, click the Profile box, and then type a name in the box. 3. Click the Create button. 4.

  • Page 50: Site Survey Settings

    12.To set the Wireless LAN USB Adapter to power saving mode, click the Power Saving Mode box, and then click Enabled. In Ad-hoc mode, the Power Saving Mode is not supported. 13.Click the Apply Changes button to save the settings. Site Survey Settings 1.

  • Page 51: Encryption Settings

    Encryption Settings 1. Click the Encryption tab (see Figure 4-5). To enable WEP, click the Encryption (WEP) box, and then click the number of bits that you want. 2. The type of encryption option depends on your access point encryption settings. If you want to create a WEP key entry using a passphrase, click the Create with •...

  • Page 52: Advanced Settings

    Advanced Settings 1. Click the Advanced tab (see Figure 4-6). 2. Click and drag the Fragmentation Threshold and RTS/CTS Threshold sliders to the rate you want. You are advised to use the 3. The Security box will only be highlighted manufacturer’s default values.

  • Page 53: Utility Information

    Utility Information 1. Click the About tab (see Figure 4-7). This displays the driver, configuration utility and firmware versions. 2. Click the OK button. Figure 4-7: About tab Configuring the Wireless LAN USB Adapter...

  • Page 54: Configuring Settings In Windows Xp

    You can choose to configure your Wireless LAN USB Adapter using the Wireless Configuring Network Connection in Windows XP, or the Configuration Utility provided in the Settings In installation CD. Windows XP To configure your Wireless LAN USB Adapter using the Wireless Network Connection, go to “Using the Wireless Network Connection”...

  • Page 55: Encryption Settings

    1. Right-click the Wireless Network Configuration icon on the taskbar, and then Encryption settings click View Available Networks. 2. When the Connect to Wireless Network dialog box similar to Figure 4-9 appears, click the Advanced button. 3. A Wireless Network Connection Properties If you cannot find your Access dialog box similar to Figure 4-10 will pop up.
  • Page 56 4. When the Wireless Network Properties dialog box similar to Figure 4-11 appears, click the Data Encryption (WEP enabled) check box to select it. • For Wired Equivalent 5. Click the The key is provided for me Privacy (WEP) you have automatically check box to deselect it.

  • Page 57: Network Status

    1. Double-click the Wireless Network Connection icon on the taskbar. Network Status 2. When the Wireless Network Connection Status dialog box similar to Figure 4-12 appears, click the General tab. This displays the connection status, duration, speed and signal strength. The Wireless Network Connection status dialog box will not appear if the Wireless...

  • Page 58: Using The Configuration Utility

    Using the 1. Right-click the Configuration Utility icon (Figure 4-1) on the taskbar, and then click Exit. Configuration Utility 2. Right-click the Wireless Network Connection icon (Figure 4-8) on the taskbar, and then click View Available Wireless Networks. 3. When the Connect to Wireless Network dialog box similar to Figure 4-9 appears, click the Advanced button.

  • Page 59: Notes On Wireless Lan Configuration

    When configuring a wireless LAN (WLAN), take note of the following points: Notes on ❑ Start by determining the areas to be networked, the number of users and the Wireless LAN type of devices to be used. Then determine the number of Access Points required and where they should be placed.

  • Page 60: Configuring Your Computer's Network Settings

    Configuring Your Computer’s Network Settings...

  • Page 61: Network Configuration In Windows 98 Se/Me

    Before you begin to configure a computer, be sure that the computer has a functioning Network Interface Card (NIC). If your computer is a wireless client of the Wireless LAN Access Point 2100, the Wireless LAN USB Adapter 2030 is your NIC. 1. Start -> Settings -> Control Panel.
  • Page 62 5. When the dialog box similar to Figure 5-2 appears, click the IP Address tab. If you are using a Dynamic IP address, proceed to step 6. For users with a Static IP address, go to step 8. 6. Click the Obtain an IP address automatically option to select it and click the OK button.
  • Page 63 13.When the dialog box similar to Figure 5-4 appears, click the Enable DNS option to select it. 14.Type the relevant information in the Host, Domain and DNS Server Search Order boxes and then click the Add button. 15.Click the OK button. 16.Click the OK button.

  • Page 64: Network Configuration In Windows 2000

    1. Start -> Settings -> Control Panel. Network 2. Double-click the Network icon. Configuration in 3. Right-click the Local Area Connection Windows 2000 icon and then click Properties from the list to select it. 4. When the dialog box similar to Figure 5-5 appears, select Internet Protocol (TCP/ IP) and then click the Properties button.

  • Page 65: Network Configuration In Windows Xp

    1. Start -> Control Panel. Network 2. Double-click the Network Connections Configuration in icon. Windows XP 3. Right-click the Local Area Connection icon and then click Properties from the list to select it. 4. When the dialog box similar to Figure 5-7 appears, select Internet Protocol (TCP/ IP) and then click the Properties button.
  • Page 66 5. When the dialog box similar to Figure 5-8 appears, click the Obtain an IP address automatically option and proceed to step 7 If you are using a Dynamic IP Address. Continue with step 6 if you are using a static IP address. 6.
  • Page 67 General Specifications...

  • Page 68: Wireless Interface

    Specifications This appendix lists the general specifications of your wireless LAN USB adapter. ❑ IEEE 802.11b compliant Wireless Interface ❑ WEP security support (64-bit or 128-bit encryption) ❑ Compliant to 1.0 and 1.1 standards USB Interface ❑ Built-in antenna Antenna ❑...

  • Page 69: Indicator Leds

    ❑ Power LED Indicator LEDs ❑ Link LED ❑ FCC Part 15 Class B, CE Safety and Regulatory ❑ 4.6 inches (117 mm) x 2.1 inches (82 mm) x 1.0 inches (26 mm) Physical Dimensions ❑ 4.2 oz (120 g) Weight Specifications...
  • Page 70 Troubleshooting...

  • Page 71: Problems With Wireless Lan Usb Adapter

    Troubleshooting This appendix provides tips and solutions for resolving some of the problems you might encounter with the Creative Network Blaster Wireless LAN USB Adapter 2030 either during installation or normal use. Windows does not auto-detect the new USB device and the Add New Hardware Problems with Wizard dialog box does not appear.

  • Page 72: In Windows Xp

    In Windows XP 1. Click Start -> Control Panel. 2. Double-click the System icon. The System Properties dialog box appears. 3. Click the Hardware tab. 4. Click the Device Manager button. 5. Click the plus sign next to Universal Serial Bus controllers. The name of the controller bus appears.
  • Page 73 My computer is unable to establish a link with an access point. Do the following: ❑ Make sure that the access point is connected and turned on. Observe the status LEDs to make sure that the access point is properly connected. ❑...

  • Page 74: If The Network Blaster 2030-01 Setup Dialog Box Does Not Appear

    Do the following: If the Network ❑ Go to the Start menu Blaster 2030-01 ❑ Click on the Run command ❑ Type in E:\wlsetup.exe (where E: can be replaced by the actual drive letter Setup dialog box assigned to your CD-ROM) in the prompt.

  • Page 75: C Frequently Asked Questions (Faqs) D Glossary

    Frequently Asked Questions (FAQs)
  • Page 76 Frequently Asked Questions (FAQs) This appendix provides frequently asked questions you might have about Creative Network Blaster Wireless LAN USB Adapter 2030 either during installation or normal use. What is the function of the Creative Network Blaster Wireless LAN USB Adapter? It is a wireless network adapter card.
  • Page 77 What is a Wireless Access Point? Wireless Access Point (AP) is a network bridge that provides an easy and quick solution for the wireless stations to access an existing wired local area network. An Access Point extends the reach and usefulness of the wired network resources. When you connect a Wireless AP to an Ethernet port of a hub or switch on your wired LAN, many wireless clients can also access the network resources.
  • Page 78 Windows 2000 and Windows Me have a few security features. Windows 98SE users can download security related patches from Microsoft’s web site. However, it is recommended that you develop safe computing habits: ❑ Protect your passwords. Do not divulge the passwords to anyone and be especially careful if someone asks you for the password online or over the phone.
  • Page 79 Glossary...
  • Page 80 Glossary This appendix explains the technical terms used in this manual. A networking device that transparently bridges wireless computers and laptops to a Access Point wired local network. A small Peer-to-Peer network mode in which the wireless clients are connected to Ad-hoc mode one another directly without using a Wireless Access Point.
  • Page 81 A transmission media that can handle the transmission of multiple messages, at Broadband different frequencies at one time. Broadband signals use analog carriers. A modem that sends and receives digital data on the same cable that brings Cable modem television broadcast signals to your home. A channel is a separate path through which signals can flow.
  • Page 82 pattern called a chip. The chipping code is known only to the sending and receiving stations, making it difficult for an intruder to intercept and decipher the encoded wireless data. DSSS is used in IEEE 802.11b networks. A program that a computer uses to control the operation of a peripheral device, such Driver as a keyboard, modem, monitor, card, or cable.
  • Page 83 An Ethernet specification with a speed of 100 Mbps (10 times faster than 10BaseT). Fast Ethernet Creative’s built-in router provides firewall protection to all the computers on its LAN. Firewall protection All these computers share a single public IP address and are assigned local IP addresses that are hidden from the outside world.
  • Page 84 A high-bit wireless LAN standard that works on the 2.4 GHz band and utilizes DSSS IEEE 802.11b (direct sequence spread spectrum) technology. It offers data bit rates of up to 11 Mbps and the range is from 61 to 91 meters (200 to 300 feet) for maximum speed. A local area network or other small network mode in which wireless clients are part Infrastructure mode of the network and use one or more Access Points to connect to a wired LAN.
  • Page 85 An electric component that emits light (turns ON) when current flows through it. Light Emitting Diode (LED) A measure of data transfer speed. Kilobits per second (Kbps) 1,024 bytes. Kilobytes (KB) A measure of data transfer speed. Megabits per second (Mbps) One million bits/bytes.
  • Page 86 An industry group organized in 1989 to promote standards for a card-size memory Personal Computer or I/O device that would fit into a personal computer, usually a notebook or laptop Memory Card computer. International Association (PCMCIA) A card-size memory or I/O device that connects to a personal computer, usually a PCMCIA Card notebook or laptop computer.
  • Page 87 A connector/socket for four pairs (either wires) of twisted pair cable that is used RJ-45 commonly to connect computers onto a local-area network, especially to the Ethernet. The only difference between an RJ-45 and RJ-11 connector is that the RJ- 45 connector is slightly wider.
  • Page 88 A suite of communication protocols that are used by computers or networking Transmission Control devices on the Internet so that they can communicate with each other. TCP/IP uses Protocol/Internet several protocols, the two main being TCP and IP. Protocol (TCP/IP) A wiring standard used for Ethernet networks that can transmit data at up to 10 10 Base-T Mbps transmission using baseband unshielded twisted pair cables.

  • Page 89: E Service And Warranty Information

    Service and Warranty Information...

  • Page 90: The Americas

    Return Merchandise Authorization (RMA) number. When returning a product for factory service: ❑ Shipment to Creative is at your expense and you assume all risk. Ship the Retain your purchase reciept, package through a carrier that provides proof of delivery; insure the shipment at...

  • Page 91: Tech Support

    • Type and version of your operating system; Windows 95/98/Me/NT/2000/XP: __________________ For comments or questions regarding our technical support, you can also contact us at the following address: Creative Labs, Inc., Technical Support, 1523 Cimarron Plaza, Stillwater, OK 74075. Service and Warranty Information...

  • Page 92: Warranty Information

    The equipment warranty of Creative Technology Ltd., shall constitute the sole and exclusive remedy of any buyer of the manufacturer’s equipment and the sole and exclusive liability of the...

  • Page 93: Asia

    Our company is happy to assist and support our customers. If you have trouble or Asia questions relating to any purchased equipment, follow the steps below: 1. Duplicate the problem. Once a problem occurs, try to restart your hardware and software from the beginning and see if the problem happens again.
  • Page 94 • Please send the package postage paid. We will not accept packages sent COD. • Ship the well-packed equipment to: Creative Technology Ltd. 31 International Business Park Creative Resource Singapore 609921 Attn: Asia Customer Service RMA# (your RMA number here) •...

  • Page 95: Helpline Information

    Helpline Information Creative Labs Africa (Pty) Ltd, 1F North East Wing, Corner K101 & Old Pretoria Road, For South Africa Midrand, JOHANNESBURG, SOUTH AFRICA Mailing Address: P O Box 76761, WENDYWOOD 2144, Republic of SOUTH AFRICA Operating Hours: 8:00 a.m.-12:00 p.m., 1:00 pm-5:00 p.m. Mon-Fri, except for...

  • Page 96: For Hong Kong & Macau

    Creative Labs (Hong Kong) Ltd, Unit 31, 9/F, Hong Kong International Trade & For Hong Kong & Exhibition Centre, No 1 Trademart Drive, Kowloon Bay, KOWLOON, HONG KONG Macau Operating Hours:9:15 a.m.-5:45 p.m. Mon-Fri & 9:15 a.m.-12.45 p.m. Sat, except...

Table of Contents