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If you encounter a problem while using the ACS-76500/76510, check this section for help.
1. When I lock a drive carrier with a disk drive in place, the red disk activity indicator
turns on and an alarm beep sounds. Why?
(a) Make sure you firmly connect the IDE/SATA and Power connectors of the HDD to their
counterparts inside the drive carrier and try again. If this does not solve the situation,
go to (b).
(b) Change the disk drive with a new one and try again.
(c) Exchange the top and bottom drive carriers and try again to determine if the carrier
itself is faulty.
(d) If all of the above steps fail, contact your vendor.
2. How can I turn off the alarm beep sound when there is a hard disk failure?
Unlock the drive carrier of the failed disk. This will turn off the alarm beep sound.
3. I use a 60cm IDE cable to connect the ACS-76500, but the system shows some error
messages and the hard drive can't be accessed normally. Why?
The specifications of ACS-76500 are based on ATAPI specifications. To ensure good IDE
signal quality, the length of your IDE cable cannot be longer than 46 cm (18 inch).
4. Why does ACS-76500 not recognize the HDDs?
There may be an HDD jumper-setting problem. Make sure all drive jumpers are set to
"master"
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Accusys 76500/76510
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