Wrapping Up
Tutorial Videos
To give customers immediate satisfaction with using the product, Seagate has pre-loaded several videos on
the Backup Plus Drive. These videos include tutorials on how to use the product for ease of use and
maximum satisfaction.
Commonly Asked Questions
You have reached the end of the Reviewer's Guide for the Backup Plus Portable device. Please allow us to
address a couple of questions that have come up regarding the device after we brought it to market:
Q: I noticed there are several files preloaded on the drive. Are there any files that must remain
or can I delete everything so that I can have more space?
A: All files can be removed from the drive BUT we do recommend keeping the tutorials and the
Seagate Dashboard Installer available on the drive. The tutorials serve as a great reference for
current and new users. The Installer file gives you the ability to turn any computer that you connect
to in to a portal for accessing your social media files.
Q: Can I use the drive without the Seagate Dashboard software?
A: Yes. While the Seagate Dashboard software represents a necessary component for one click
back up, and sharing and saving your social media files, the Backup Plus Portable drive still allows
for copy and pasting and/or dragging and dropping files directly on to the drive.
Q: Does my computer need to have a USB 3.0 port?
A: No.
Q: Now that I have all the content I want on my Backup Plus mobile device, do I need to carry
my USB cables for any reason?
A: Yes. The only cable that you need to carry is the USB 3.0 cable that is packed in the box. Keep in
mind that connection to the drive is unique to Backup Plus drive, so if a replacement cable is
needed, it can be purchased from Seagate directly.
Seagate Dashboard Updates
From time to time Seagate will provide updates for Dashboard software to add features and enhance the
experience with the product. A notification of new updates will be communicated to the user via the internet
when the drive is connected to a computer that is connected to the internet. The process is easy and will
only take a few minutes. The process of implementing these updates is simple, go to settings (identified by
the gear icon in the upper right-hand side of the software window) with in the Dashboard and then select the
Update tab. Within the Update tab there is a button labeled 'check for updates,' click on this button and as
long as the system is connected to the network the update will download automatically.
We hope you enjoy the many ways that you can use the Backup Plus mobile device from Seagate. With the
ability to Protect your computer's data, Share your social media files by simply uploading pictures and videos
directly from the drive and Save your files from your social media sites in a very easy manner, you should be
able quickly realize that the Seagate Backup Plus Portable drive is great tool that offers wonderful peace of
mind because your files will be safe and with you at all times. Don't forget, the Backup Plus can also be used
to transport and secure documents as well which gives you an added business use component.
Enjoy!
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