Standard Guarantee Conditions; Service And Spare Parts - Zanussi ZHC4284 User Manual

GUARANTEE / CUSTOMER SERVICE

Standard guarantee conditions

We, Electrolux, undertake that if within
12 months of the date of the purchase
this Electrolux appliance or any part thereof is proved
to be defective by reason only of faulty workmanship
or materials, we will, at our option repair or replace
the same FREE OF CHARGE for labour, materials or
carriage on condition that:
• The appliance has been correctly installed and used
only on the electricity supply stated on the rating
plate.
• The appliance has been used for normal domestic
purposes only, and in accordance with the manufac-
turer's instructions.
• The appliance has not been serviced, maintained,
repaired, taken apart or tampered with by any person
not authorised by us.
• Electrolux Service Force Centre must undertake all
service work under this guarantee
• Any appliance or defective part replaced shall become
the Company's property.
• This guarantee is in addition to your statutory and
other legal rights.
Exclusions
• Damage or calls resulting from transportation, im-
proper use or neglect, the replacement of any light
bulbs or removable parts of glass or plastic.
• Costs incurred for calls to put right an appliance
which is improperly installed or calls to appliances
outside the United Kingdom.
• Appliances found to be in use within a commercial
environment, plus those which are subject to rental
agreements.
• Products of Electrolux manufacturer that are not
marketed by Electrolux

Service and Spare Parts

In the event of your appliance requiring
service, or if you wish to purchase spare parts, please
contact your local Service
Force Centre by telephoning
0870 5 929 929
Your telephone call will be automatically routed to the
Service Force Centre covering your postcode area.
GB
For the address of your local Service Force Centre
and further information about Service Force, please
visit the website at
www.serviceforce.co.uk
Before calling out an engineer, please ensure you
have read the details under the heading "Something
not working"
When you contact the Service Force Centre you will
need to give the following details:
1. Your name, address and postcode.
2. Your telephone number.
3. Clear concise details of the fault.
4. The model and Serial number of the
appliance (found on the rating plate).
5. The purchase date.
Please note a valid purchase receipt or
guarantee documentation is required for in guarantee
service calls.
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