Troubleshooting - LG DKS-8500Q Manual

KD300_KD350_ENG_53119802 7/1/08

Troubleshooting

PROBLEM
No power
No picture
There is little or no sound
The DVD picture quality is poor
A DVD/CD will not play
Humming noise heard while a
DVD or CD is playing
The remote control doesn't
work well (or at all).
18 18 DVD Karaoke System
9:33 AM Page 18
CAUSE
The power cord is disconnected.
The TV is not set to receive the DVD signal.
The video cables are not connected securely.
Equipment connected via the audio cable is not set to
receive DVD signal output.
The audio cables are not connected to the speakers or
receiver securely.
The audio cables are damaged.
The disc is dirty.
No disc is inserted.
An unplayable disc is inserted.
The disc is inserted upside down.
The menu is open on screen.
There is a parental lock which prevents the playback of DVDs
with a certain rating.
The disc is dirty.
The DVD receiver is located too close to the TV, causing feed-
back.
The remote is not pointed directly at the unit.
The remote is too far from the unit.
There is an obstacle in the path between the remote control
and the unit.
The batteries in the remote control are flat.
CORRECTION
Plug the power cord into the wall outlet securely.
Select the appropriate video input mode on the TV so the pic-
ture from the DVD Receiver appears on the TV screen.
Connect the video cables securely to both the TV and DVD
Receiver.
Select the correct input mode of the audio receiver so you can
hear the sound from the DVD receiver.
Connect the audio cables into the connection terminals cor-
rectly.
Replace with a new audio cable.
Clean the disc using a soft cloth with outward strokes.
Insert a disc
Insert a playable disc (check the disc type, colour system
and regional code).
Place the disc with the label or printed side facing
upwards.
Press SETUP to close the menu screen.
Enter your password or change the rating level.
Clean the disc using a soft cloth with outward strokes.
Move DVD receiver and audio components further away from
your TV.
Point the remote directly at the unit.
Use the remote within 23 feet (7m) of the unit.
Remove the obstacle.
Replace the batteries with new ones.