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General Operating Considerations
Proper Burn Characteristics:
The flame in your stove should be bright yellow under normal operation. If the flame becomes lazy with a
reddish/orange color, the damper position may need to be changed to provide more combustion air.
Excessive amounts of flyash built-up in the grate, clinkers in the grate, or leakage of air (if the grate is not
properly seated) will starve the fire for air. (See ROUTINE MAINTENANCE for information on cleaning the
stove). If the problem persists, review the troubleshooting section at the end of this manual.
Pellet Feed/Pellet Size:
The pellet feed system is designed to handle a wide range of pellet sizes up to a maximum of 5/16" diameter.
Different pellets may feed at considerably different rates. You may notice a dif ference in the burn if you
change pellet fuel sizes. The longer the pellet, the slower it will feed and vice versa. If the stove will not
stay burning at the minimum fuel feed setting, those particular pellets may not be feeding fast enough. If
this happens, reduce the amount of combustion air by adjusting the collar on the damper rod. The factory
setting is 2".
Long Burn Time:
The stove may be safely operated on a continuous basis, but it is recommended that it be turned down
overnight or when the room is vacated for long periods of time. A 40 lb. bag of pellets should last
approxim a t e ly 9 hours on high and over 24 hours on low, depending on the type and size of pellets you are
b u r n i n g . Burn times will vary plus or minus 2 hours depending on the type of pellets burned.
Note: It is normal for some ash to build up on the inner glass surface at the lower burn settings.
AUTOMATIC SAFETY FEATURES
Power Outage:
During a power outage, the stove will shut down safely. It will not automatically restart when the power is
restored unless the exhaust temperature is still hot enough. The solid state control has an internal memo-
ry that will retain heat output and blower speed settings through voltage interruptions. A small amount of
smoke may leak from the top of the window glass, the hopper and from the combustion air intake, if the
s t o ve is vented horizo n t a l ly. This will not persist for more than 3 to 5 minutes and will not be safety hazard.
It may set off your smoke alarm. To re-light the stove, follow the normal procedure for starting your stove.
Note: If the area in which you live is prone to frequent power outage, it is recommended that a minimum of 8
ft. (2.5 m) of vertical vent pipe be included in a freestanding installation to induce a natural draft in the event
of a power failure.
Overheating:
A high temperature switch will automatically shut down the stove if it overheats. The stove will need to be
manually re-lit. Allow up to 45 minutes cooling time before re-lighting. Keep enough convection air going
through stove to keep it cooling properl y, this will ensure long life of stove. If the overheating continues,
contact your dealer for more information.
Safe Shut Down of Your Stove:
Push the Auger ON/OFF Switch to the "OFF" position. This will turn the auger motor off and pellets will
stop feeding. Both blowers will continue to operate for a period of time (up to 45 minutes) until the
exhaust temperature cools sufficiently. The blowers will automatically turn off at that point.
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