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OWNER’S M A N UA L O P E R AT I N G I N S T RU C T I O N S Proudly Manufactured in the U.S.A. by Pyro Industries, Inc. Burlington, WA 98233...
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We extend our continued support to help you achieve the maximum benefit and enjoyment available from your pellet stove. This manual covers, in detail, the steps required to assemble and install your Whitfield pellet stove safely. Please familiarize yourself with this Owner's Manual before installing your Whitfield stove.
STOVE SAFETY LABEL A copy of the safety label for a Quest pellet stove is shown in Figure 1 below. The safety label is located on the underside of the hopper lid on all Quest stoves. This label contains important information about the installation and operation of your stove.
"freshen up" the fire. Keep all such liquids well away from the stove at all times. Ashes - Any ashes removed from the Whitfield Quest must be deposited in a metal container with a tight-fitting lid. The closed container of ashes should be placed on a non-combustible surface or on the ground, well away from all combustible materials, pending final disposal.
(rigid or flexible) is acceptable for insert installations. Mobile Home Installation - Any Whitfield Quest stove installed in a mobile home must be connected to a source of outside air, electrically grounded to the steel chassis, and bolted to the floor (unless otherwise specified by state or local authorities) to meet H.U.D.
Safety Information (cont.) AUTOMATIC SAFETY FEATURES Power Outage - During a power outage, the stove will shut down safely. It will not automatically restart when the power is restored. However, a momentary power interruption may not shut your stove down. A small amount of smoke will likely leak from the top of the window glass, the hopper and from the combustion air intake, if the stove is vented horizontally.
The frequency of ash removal and other maintenance performed on the stove is directly propor- tional to the ash content of the fuel and how frequently you use your Whitfield stove. Low ash fuel may allow longer intervals between cleaning, however, a stove burning high ash fuel may need to be cleaned everyday.
CAUTION: This product is not designed to burn agricultural pellets (such as corn and alfalfa) or pelletized fuels from waste paper, cardboard, etc. The use of unapproved, dirty, wet and/or high salt content fuel will void the stove's warranty! Contact your authorized Whitfield dealer for more information, if needed.
Stove Operation CONTROL BOARD FEATURES "Start" Button - The push-button "Start" button activates the convection fan and the combustion (exhaust) fan. If the exhaust does not reach proper operating temperature within 30 min- utes, the stove will automatically shut down. The fans can be restarted by pushing the "Start"...
Stove Operation (cont.) PRELIGHTING INSTRUCTIONS When lighting your Whitfield stove for the first time, the auger feed tube must be "primed" (filled with pellets). Also, if the stove ever runs completely out of fuel, the auger system will need to be primed again. To prime the auger feed tube: 1.
Stove Operation (cont.) LIGHTING STOVE WITHOUT THE OPTIONAL FASTFIRE™ SELF-IGNITER 1. If lighting your stove for first time, first follow Pre-lighting Instructions on page 8. Place a recommended fire starter (see your dealer for an appropriate fire starter) in the burn grate and put a handful of pellets on top of the starter (if using a gel starter, put the pellets in the grate first).
Stove Operation (cont.) GENERAL OPERATING INFORMATION Proper Burn Characteristics - The flame in your stove should be bright yellow during normal operation. If the flame becomes lazy with a reddish/orange color, the damper control knob will need to be turned clockwise (set higher) to provide more combustion air. Excessive amounts of fly-ash built up in the grate, clinkers in the grate, or leakage of air (if the grate is not properly seated) will starve the fire for air and pellets will pile up in the grate.
Routine Cleaning & Maintenance ROUTINE CLEANING & MAINTENANCE The following areas need to be routinely inspected for ash build-up, and cleaned when necessary: 1 Burn Grate (“UltraGrate™”) 2 Heat Exchanger Tubes 3 Heat Exchanger Baffle 4 Ash Pan(s) 5 Exhaust Vent 6 Rope Gasket (around door, ash pan, and window areas) 7 Fan Motors - Combustion and Convection The amount of ash build-up in your stove is directly proportional to the ash content of the fuel...
Routine Cleaning & Maintenance (cont.) BURN GRATE The burn grate should be inspected periodical- ly to ensure that the airflow has not become blocked with ash or clinkers. The burn grate can easily be cleaned with the grate scraper/ash pan tool (see Figure 3), or it can be removed for more extensive cleaning.
Routine Cleaning & Maintenance (cont.) ASH PAN(S) Freestanding Model - The ash pan will have to be emptied periodically. The ash pan on the free-standing model is located in the pedestal tower. It can be removed by turning the T-Bar latch fully counter-clockwise.
Routine Cleaning & Maintenance (cont.) EXHAUST DUCTS Inspect the exhaust ducts periodically and clean when necessary. Fly ash will accu- mulate at all bends in the exhaust system. Based on this inspection, determine how often, and to what extent, the exhaust sys- tem will need to be cleaned.
Routine Cleaning & Maintenance (cont.) ROPE GASKET The rope gasket should be checked periodically and replaced or repaired if necessary. This gas- ket is located around the firebox door and windows (plus the ash pan on freestanding models). A one-inch strip of paper may be used to test the integrity of the door seal. Close the door on the paper in several different locations and pull.
Stove & Hearth Preparation STOVE PREPARATION Remove any external packaging from the stove. Lift the hopper lid and remove any pre-pack- aged items that were shipped in the hopper. Also open the firebox door and remove any pre-packaged items. Use a 7/16" socket or open end wrench, to remove the two bolts that secure the stove to the wood shipping pallet (see Figure 16) Freestanding Model: 1.
Turn the Damper Control knob through its full range to check for proper function. ” ” FLOOR PROTECTION Non- Your Whitfield pellet stove must be installed combustible on a non-combustible protective floor pad Floor (3/8" minimum thickness material), or on a protector masonry hearth.
Stove & Hearth Preparation (cont.) CLEARANCES TO COMBUSTIBLES Figure 20 shows the minimum clearances to combustible materials that must be maintained. Keep all combustibles at least 18" away (measured horizontally) from the glass windows. Maximum alcove depth allowed is 24", minimum alcove height allowed is 47-1/2". Min.
Whitfield Dealership that sold you the stove. STOVE INSTALLATION CHECKLIST The following check list should be used when your Quest stove is installed. Check off each item as it is completed. If you haven't done so already, read the Stove & Hearth Preparation section, and follow the instructions outlined there.
Installation Guidelines (cont.) DETERMINING EQUIVALENT PIPE LENGTH To determine whether a 3” or 4” exhaust system is required for your installation, review the sample installation below. Fill out the top chart, and calculate your total equivalent pipe length. After you have the total equivalent pipe length, use the chart at the bottom of the page to deter- mine if your installation requires 3”...
Venting Requirements IMPORTANT: It is recommended that only an authorized dealer install your pellet stove. The following installation guidelines must be followed to ensure conformity with both the safety listing of the stove and local building codes. WARNING: Do not vent into a flue serving another appliance. Do not install a damper in the exhaust pipe.
Venting Requirements (cont.) FREESTANDING STOVE VENTING continued Ninety-degree elbows accumulate fly ash and soot, reducing the exhaust flow and lowering the performance of the stove. Horizontal runs of pipe will collect fly ash as well. It is recommended that a single or double clean-out tee be installed at every 90 degree turn so that fly ash can accumulate at the bottom of the tee.
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Removabl 10” Clean-out 21” (Figure 24)-Insert Pipe Adapter Connection DISCRIPTION STD SHROUD ASSY 40 1/2” 28” LRG SHROUD ASSY 44” 31” (Figure 25)-Front View of Insert Contact your dealer for further assistance or information on installing your Whitfield Quest Insert.
Venting Requirements (cont.) INSERT STOVE VENTING - continued 15 1/2” 20” (Figure 26) Left Side View of Insert 30 1/2” 24 1/4” 24 1/4” (Figure 27) Back View of Insert...
Typical Installations – Freestanding Stove STANDARD HORIZONTAL EXHAUST 1. Locate the proper position for the type "L" Wall Thimble (refer to Figure 28 for types of pipes mentioned in this section). Avoid cutting wall studs when installing your pipe. Use a saber saw or key hole saw to cut the proper diameter hole through the wall to accommodate the Wall Thimble.
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Typical Installations – Freestanding Stove STANDARD HORIZONTAL EXHAUST - continued IMPORTANT: We recommend at least 2” to 3” min. between the stove and wall, to allow room for servicing, power cord and the hopper lid. 6” Minimum 1” Minimum from front of clearance stove to edge of from back...
VENTED INTO MASONRY CHIMNEY A freestanding Quest may be vented into an existing flue. If a liner is run all the way to the top of the existing chimney, the top should be sealed with a metal plate (aluminum, or galvanized stainless steel).
Typical Installations – Freestanding Stove (cont.) VERTICALLY VENTED THROUGH CEILING & ROOF VENT CAP STORM COLLAR Follow the vent manufacturer's recommendation for minimum termination height above roof ROOF FLASHING Use ceiling support or firestop when venting through a floor or ceiling Maintain 3 inch minimum pipe clearance to combustible surfaces.
Typical Installations – Freestanding Stove cont.) VERTICALLY VENTED THROUGH CEILING & ROOF Follow the vent VENT CAP manufacturer's recommendation for minimum termination height above roof STORM COLLAR ROOF FLASHING Maintain 3 inch minimum pipe clearance to combustible surfaces. 3” Min. IMPORTANT: We recommend at least 2”...
Typical Installations – Freestanding Stove (cont.) VENTED OUT THROUGH EXTERIOR WALL & UP THROUGH ROOF CONNECTED TO A METAL (CLASS 'A') CHIMNEY An existing metal (Class 'A') chimney (used for wood stoves) may be used to terminate a verti- cally vented stove. The pellet vent may be directly connected to the chimney or run all the way RAIN CAP Existing chimney...
Typical Installations – Freestanding Stove (cont.) through. It is a good idea to extend the vertical pellet vent to the top of an oversized chimney. MOBILE HOME INSTALLATION For mobile home installations, the following items are recommended and may be required (in addition to the standard installation instructions) by local, state or federal building codes: •...
Typical Installations – Insert Stove INSERT STOVE VENTED INTO EXISTING CHIMNEY RAIN CAP The Quest insert may be installed in a masonry or factory built fireplace as shown below. When Seal chimney top with installing into the existing chimney, the exhaust...
Check for blockage in the air inlet duct or exhaust pipe. Clean as necessary; empty the ash pan. Close ash slide plates. Have your Whitfield dealer check your combustion blower. Fire goes out or stove shuts The hopper is empty Refill hopper.
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Check to be sure that there is no board may be defective. The blockage in the pressure tap or hose. pressure switch tap or hose may Have your certified Whitfield dealer be blocked. diagnose the problem and clean or replace any necessary parts.
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Check the connections between the the start switch is depressed. board. high-limit snap switch and the harness. Call your Whitfield Dealer for a diagnosis. Turn down the convection fan or turn There is soot or fly ash in the The window is being cleaned off stove before cleaning to prevent house.
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Stove has optional Check to see that the power cord is FASTFIRE™ Self-Igniter, but plugged in. Contact your authorized igniter probe does not heat up whitfield dealer if this is not the source of the problem. (glow red) and ignite pellets.
INSERT PEDESTAL SUPPORT KIT - A pedestal support kit is available to provide support for the front of the Quest insert. This kit is often used when the fireplace hearth extension is lower than the floor of the firebox. The insert pedestal support attaches to and supports the bottom front of the insert stove.
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