Troubleshooting; R Eference Troubleshooting - Sony Ericsson P910C User Manual

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R
EFERENCE

Troubleshooting

This chapter consists of a selection of suggestions for solving
possible problems with your P910c. If this does not help, please
try the Knowledge base on the global support site,
www.SonyEricsson.com/support. There you also find other
information that can be helpful.
Your P910c also contains help files with additional information.
Access help with the menu option
boxes, with the help icon .
To improve performance, you can update the software of your
P910c. See "Sony Ericsson Update Service" on page 139.
If you need to hand in your P910c for repair, please note that
you may lose information and content that you have saved in
your P910c. You are advised to make a copy of such information
(make a backup) before handing your P910c in for repair.
or, in many dialog
Edit > Help
Start-up problems
P910c will not • Handheld phone: recharge or replace the battery.
start
• Make sure the contacts on the battery and charger
are clean and avoid charging the battery in
extreme temperatures.
• Vehicle Handsfree: check that the P910c is
properly inserted into the holder and check the
fuse in the fuse holder (connected to the battery
cable).
Lock problems
Insert card • Make sure a SIM card is activated and inserted
into your P910c. See 'SIM card' on page 12.
Blocked SIM If your PIN is entered incorrectly three times in a
card row, the SIM card will be blocked. You can unblock
it by using your PUK. See 'SIM card lock' on
page 42.
Troubleshooting 183