Motorola ASTRO XTL 2500 User Manual

Motorola ASTRO XTL 2500 User Manual

Digital mobile radio control head
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ASTRO
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Digital Mobile Radio
Control Head
User's Guide

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Summary of Contents for Motorola ASTRO XTL 2500

  • Page 1 ® ASTRO ™ 2500 Digital Mobile Radio Control Head User's Guide...
  • Page 5: Declaration Of Conformity

    • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 6: Computer Software Copyrights

    No duplication or distribution of this document or any portion thereof shall take place without the express written permission of Motorola. No part of this manual may be reproduced, distributed, or transmitted in any form or by any means, electronic or mechanical, for any purpose without the express written permission of Motorola.
  • Page 7: Notations Used In This Manual

    Example Description > Buttons and keys are shown in bold print or as a key Light button or symbol. Menu items (softkeys) are similar to the way they PHONE appear on the radio’s display. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 8 Notes...
  • Page 9: Table Of Contents

    Selecting the Zone or Mode ............24 Selecting or Changing the Zone ..........24 Selecting or Changing a Mode in the Current Zone ....25 Selecting or Changing to a Mode Not in the Current Zone ..26 ASTRO XTL 2500 Digital Mobile Radio...
  • Page 10 Mode Select Button ..............27 Selecting the Home Mode ...............28 Transmitting (Conventional Modes Only) ........28 Transmitting (Trunked Modes Only) ..........29 Selecting the Transmit Power Level ..........29 Monitoring Conventional Mode Activity ...........30 Adjusting the Squelch Level ............31 General Radio Features ..... . . 32 Often-Used Features ...............32 Emergency Call and Alarm ..............33 Emergency Call .................33...
  • Page 11 Selecting Enable and Disable (Digital Modes Only) ....79 Requesting a Dynamic Regrouping (Digital Modes Only) .............. 79 SmartZone ..................80 Site-Button Operation ............... 80 Locking onto a Site ..............81 Site Trunking ................81 Out-of-Range Indication ..............82 ASTRO XTL 2500 Digital Mobile Radio...
  • Page 12 Trunked Announcement ..............83 Initiating an Announcement ............83 ARS User Login and Text Messaging Features ..85 Automatic Registration Service (ARS) ..........85 Selecting or Changing ARS Mode ..........85 ARS User Login Feature ..............87 Accessing the User Login Feature ..........87 To Login as a User ..............88 Selecting a Predefined Username ..........93 Text Messaging ................94...
  • Page 13 Index ........139 viii ASTRO XTL 2500 Digital Mobile Radio...
  • Page 14 Notes...
  • Page 15: Introduction

    • Setting the Volume (page 6) • Adjusting the Display Brightness (page 6) • Keypad Microphone Option (page 6) • Display Status (page 8) • Feature Control (page 9) • Alert Tones (page 8) ASTRO XTL 2500 Digital Mobile Radio...
  • Page 16: Getting Started

    These channels provide maximum communications capability under varying operating conditions. One of the newest in a long line of quality Motorola products, the ASTRO XTL 2500 Digital Mobile Radio provides improved voice quality across more of your coverage area. The digital process called...
  • Page 17 Analog mode refers to a mode that uses traditional, non-ASTRO digital signaling. ASTRO mode refers to a mode that uses ASTRO digital signaling. Your ASTRO XTL 2500 Digital Mobile Radio utilizes Motorola’s revolutionary FLASHport™ technology. This allows your radio’s capabilities to be flexible because FLASHport makes it possible to add software that drives these capabilities both at the time of purchase and later on.
  • Page 18: Identifying Your Radio

    Introduction Identifying Your Radio The ASTRO XTL 2500 Digital Mobile Radio has two major components: the radio unit installed in your vehicle and the control head that is used to activate various radio features. Keep the foldout page opened for reference as you read this manual. Your radio has...
  • Page 19: Operating Your Control Head

    If ERROR ##/## appears, some non-critical data has been changed. If either of these displays appear, if the display goes blank, or if the unit appears to be locked up, refer to the “Troubleshooting” section. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 20: Setting The Volume

    Introduction Setting the Volume Rotate the Volume knob clockwise to increase the volume and counterclockwise to decrease the volume. Adjusting the Display Brightness Press the dimmer button (DIM) to change the display brightness to one of four levels: • Off to high •...
  • Page 21: Keypad Microphone Option

    Selective Call. These capabiliites are described in detail within the appropriate sections of this manual. Note: The checkmark and X buttons on the keypad microphone are for future use and not currently used by the radio. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 22: Trunked Modes Or Conventional Channels

    Introduction Trunked Modes or Conventional Channels Depending on how your radio is programmed, you can select conventional channels or trunked talkgroup. Conventional channels consist of a transmit and receive frequency pair, an associated squelch code pair, and a time-out timer value. See “Conventional Radio Features”...
  • Page 23: Feature Control

    One Touch feature. Short press the preprogrammed One Touch button to access the One Touch Menu. Call, Page, Phone, Status and Message are commonly used features that can be assigned to this button. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 24: Alert Tones

    Introduction Note: Sig 1-3 & Disp can be programmed as Soft Menu Keys to launch the One Touch features. Alert Tones Tone Type Name Description Two high- Private Indicate that a private call has been pitched tones Conversation™ received. Four high- Call Alert Indicate that a Call Alert page has been pitched tones...
  • Page 25 The radio reverts from seconds trunked operation to a system similar to conventional radio repeater operation. Other system users can be heard sharing the channel. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 26 Introduction Tone Type Name Description Continuous, Illegal Mode Indicates that you have entered a mode low-pitched where normal system traffic will be tone missed, or you are attempting something which is not permitted. Examples include: forgetting to exit the telephone interconnect mode after a call ends (fleet and subfleet calls cannot be received), attempting to transmit on a receive-only...
  • Page 27: Multiple Control Head Features

    MAY fail to detect it. The Multiple Control Head feature for the XTL 2500 radio consists of two modes: • All Active mode • One Active mode ASTRO XTL 2500 Digital Mobile Radio...
  • Page 28 Multiple Control Head Features Note: MCH (Multiple Control Head) features can be programmed via Customer Programming Software (CPS). If two control heads are connected to the system before enabling the MCH feature in CPS, the radio will display EXTRA CH or CH ID # ERR.
  • Page 29: Setting The Initial Control Head's Id

    ID number. Turn the Mode knob to change the control head’s ID number. Note: In Multiple Control Head (MCH) installations, the yellow ignition wire must be connected to the head assigned ID ASTRO XTL 2500 Digital Mobile Radio...
  • Page 30: All Active Mode

    Multiple Control Head Features All Active Mode The All Active mode enables all connected control heads of the radio to operate concurrently with each other. When a user activates a feature on one control head, the second control head will have the same activated feature and indicator on its display.
  • Page 31: One Active Mode

    See “Setting the Initial Control Head’s ID” on page 15 for further information. When the radio is in One Active mode, upon power up, the non- active control head displays REMOTE. Radio ZONE CHAN Active Control Head REMOTE ZONE CHAN Non-Active Control Head ASTRO XTL 2500 Digital Mobile Radio...
  • Page 32 Multiple Control Head Features To change the active control head, toggle the button below the F/R softkey. To change the active control head through a preprogrammed button, toggle the preprogrammed user button on the keypad microphone. Note: Radio buttons that are “preprogrammed” mean that a qualified radio technician must use the radio’s programming software to assign a feature to any programmable button on the keypad microphone.
  • Page 33: Intercom Feature

    Active mode. Using the Intercom feature Press the button directly below INTC to activate the intercom feature. Note: You can activate the Radio 1 intercom feature on either active control head. INTC ZONE CALL PAGE ASTRO XTL 2500 Digital Mobile Radio...
  • Page 34 Multiple Control Head Features Press the button directly below EXIT to deactivate the intercom feature. Press the HOME button on either control head to deactivate the intercom feature. Note: The intercom feature also deactivates when user initiates a mode change. If the radio is on an emergency channel, pressing of the EMERGENCY button or the emergency footswitch button on either control head also deactivates the intercom feature.
  • Page 35 Note: Only one intercom call can be initiated at one time. Radio (PTT is pressed) INTERCOM Transmitting EXIT Control Head 1 INTERCOM Receiving EXIT Control Head 2 ASTRO XTL 2500 Digital Mobile Radio...
  • Page 36 Multiple Control Head Features Notes...
  • Page 37: Basic Operating Procedures

    Transmitting (Conventional Modes Only) (page 28) • Transmitting (Trunked Modes Only) (page 29) • Selecting the Transmit Level (page 29) • Monitoring Conventional Mode Activity (page 30) • Adjusting the Squelch Level (page 31) ASTRO XTL 2500 Digital Mobile Radio...
  • Page 38: Selecting The Zone Or Mode

    Basic Operating Procedures Selecting the Zone or Mode A zone is a grouping of modes. A mode is a group of characteristics such as transmit/receive frequencies, Private-Line™ codes, radio parameters, and an alphanumeric name. Selecting or Changing the Zone Use the Menu Entry ZONE Press thebutton to scroll to the ZONE softkey.
  • Page 39: Selecting Or Changing A Mode In The Current Zone

    Note: Postions for the CHUP or CHDN softkeys on the display may differ each time you release the button. Press the PTT button to begin transmitting on the displayed zone and mode. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 40: Selecting Or Changing To A Mode Not In The Current Zone

    Basic Operating Procedures Selecting or Changing to a Mode Not in the Current Zone To access a mode that is not in the current zone, press the Zone up button or Zone down button to move to the zone containing the mode. Note: The Zone up and Zone down buttons are optional...
  • Page 41: Mode Select Button

    Channel Enable field in the CPS to be enabled. Please check with a qualified radio technician to set them as Mode Select buttons. Note: The orange-colored Emergency Button on the control head can also function as a Mode Select button. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 42: Selecting The Home Mode

    Basic Operating Procedures Selecting the Home Mode This feature must first be enabled by a qualified radio technician. Press the HOME button to select the home mode contained within the home zone, from any other zone and mode in the radio.
  • Page 43: Transmitting (Trunked Modes Only)

    Selecting the Transmit Power Level The PWR softkey lets you select (toggle) the transmit power level. Press the PWR softkey. The display momentarily shows POWER LOW or POWER HIGH to indicate the transmit power level selected. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 44: Monitoring Conventional Mode Activity

    Basic Operating Procedures Monitoring Conventional Mode Activity This feature allows you to monitor channel traffic on conventional channels by defeating the coded squelch. This feature must first be enabled by a qualified radio technician or system administrator. Do one of the following: Take the microphone off hook.
  • Page 45: Adjusting The Squelch Level

    Press the or button to scroll to the MON softkey. • Press and hold the button below MON. The display shows SQUELCH XX, where XX is a squelch level setting of 0 to 15. Press the button to return to the selected channel. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 46: General Radio Features

    General Radio Features Often-Used Features This chapter shows you how to access the most frequently used features. The following topics are covered: • Emergency Call and Alarm (page 33) • Scan Operation (page 37) • Optional External Alarms (Horn and Lights) (page 46) •...
  • Page 47: Emergency Call And Alarm

    For trunking modes, a high-pitched tone indicates that the alarm has been received by the trunked system’s central controller. A dispatcher acknowledgment ACK RECEIVED display follows. The radio automatically returns to normal operation. No further action is required. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 48: Initiating An Emergency Alarm

    General Radio Features Initiating an Emergency Call Press the emergency button. A tone sounds and the display alternates EMERGENCY with the current zone/channel. Press the PTT button and announce your emergency. After completing the emergency call, press and hold the emergency button until a tone sounds.
  • Page 49: Initiating An Emergency Call And Alarm

    To exit from the emergency state altogether, press and hold the emergency button until a tone sounds. The alternating EMERGENCY display disappears, and the radio returns to normal operation. Note: Turning the radio off also cancels the emergency state. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 50: Initiating A Silent Emergency Alarm

    General Radio Features Initiating a Silent Emergency Alarm Press the emergency button to activate the silent alarm feature. During a silent emergency alarm, there are no display changes, and the receiver audio mutes so that no indication is given that an emergency alarm has been sent.
  • Page 51: Scan Operation

    SCAN softkey is pressed. For all types of scan, the selected mode is, by default, a member of its own scan list. Scan lists stay in memory when you turn scan off, turn the radio off, or disconnect the radio from the battery. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 52: Turning On Scan

    General Radio Features Turning On Scan Do the following: Press the  button to scroll to the SCAN softkey. Press the button below SCAN. The Scan indicator lights and a list of modes is scanned for activity. The text display area will indicate SCAN ON if scan is currently enabled or SCAN OFF if scan is just been turned off.
  • Page 53: Turning Scan On While Disregarding The Squelch Code (Conventional Modes Only)

    Private Conversation/Call Alert calls. Respond to these types of calls as you would normally on the selected mode. However, when scanning different modes while in talkgroup scan, incoming Private Conversation/Call Alert calls may be missed. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 54: Viewing A Scan List

    General Radio Features Viewing a Scan List Press and hold the SCAN softkey until the Scan indicator blinks and a beep is heard. The radio suspends scanning while a scan list is being reviewed. Press the  button to scroll to the VIEW softkey. Press the button below VIEW.
  • Page 55: Transmitting While Scan Is On

    PAGE or CALL softkey. The call is entered on the selected mode and scanning is halted until the call is exited by pressing the HOME button or pressing either the PAGE or CALL softkey. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 56: Temporarily Deleting A Nuisance Mode With Scan On

    General Radio Features Temporarily Deleting a Nuisance Mode with Scan On To temporarily delete a mode that you do not wish to hear (nuisance mode), press NUIS softkey by searching for it with the help of  or . You can delete undesired modes. Note: Priority modes, the selected mode, and the designated transmit mode cannot be deleted.
  • Page 57: Changing Mode Priorities While Scan Is On

    To restore the original mode priorities in a scan list, do one of the following: • Press the RCL softkey. • Turn scan off, then on. • Change modes. • Turn off the radio, and then turn it back on. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 58: Programming A Scan List

    General Radio Features Programming a Scan List To program a scan list, operator-selectable scan list members first must be enabled in the radio programming by a qualified radio technician. Adding a Channel to the Scan List Press the button to scroll to the PROG softkey. Press the button below PROG.
  • Page 59 Press the HOME button to exit scan list programming and return to normal scan operation. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 60: Hang Up Box (Hub)

    General Radio Features Hang Up Box (HUB) To temporarily suspend Scan Mode operation, remove the microphone from the Hang Up Box (HUB). You are allowed to use the microphone while scan is suspended. Priority Member scanning is not suspended, however. This feature applies to all Scan Lists and Scan Types.
  • Page 61: Changing The Selected Alarms

    H/L softkey - HORN/LITES ON (both horn and lights) • LGTS softkey - LIGHTS ON • HORN softkey - HORN ON Press the H/L softkey to select the desired alarm and return to normal operation. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 62: Receiving A Call While Alarms Are Turned On

    General Radio Features Receiving a Call While Alarms Are Turned On When a call is received, the vehicle’s horn sounds for four seconds, and/or the car lights turn on for 60 seconds. The time interval can be modified by a qualified radio technician. The display alternates between the type of call received (CALL, PAGE, or PHONE) and the selected mode name.
  • Page 63: Time-Out Timer

    General Radio Features Time-Out Timer All ASTRO XTL 2500 Digital Mobile Radios provide a time-out timer function that prevents locking up a repeater or channel by prolonged keying of the transmitter. You cannot transmit longer than the preset timer setting. If you attempt to do so, the radio automatically stops your transmission, and you hear a talk-prohibit tone.
  • Page 64: Telephone Interconnect List (Conventional And Trunking)

    General Radio Features Telephone Interconnect List (Conventional and Trunking) With any of the control heads, you can initiate and receive telephone calls if the system is properly equipped. All calls between the mobile operator and the land line are private, regardless of who initiates the call.
  • Page 65: Initiating A Telephone Call From The List

    You must hang up and try again. When your party answers, press the PTT button to talk, and release it to listen. When the call is completed, press the PHON softkey to hang up and return to normal operation. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 66: Unlimited Telephone Interconnect

    General Radio Features Unlimited Telephone Interconnect Calling a Phone Number Not in the List Press the  or  button to access the PHON feature. Press the softkey under the phone feature. Enter the desired phone number from the optional keypad mic. The display updates as the numbers are entered.
  • Page 67: Storing A Number In The List

    Press the SEL softkey to store the new number. Do one of the following: • Press the HOME button to return to normal radio operation. • Press the PHON softkey to return to normal phone operation. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 68: Editing A Name In The List

    General Radio Features Editing a Name in the List Press and hold the PHON softkey to enter the phone ID list programming. The Phon indicator flashes and a high-pitched tone sounds. Use the navigation keys,  or  to locate the list member you want to change.
  • Page 69 Repeat steps 2 through 4 until you have modified all the desired names, Do one of the following: • Press the HOME button to return to normal radio operation. • Press the PHON softkey to return to normal phone operation. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 70 General Radio Features Table 1: Entering Characters Using the Keypad Number of times the key is pressed...
  • Page 71: Call Alert Page (Conventional And Trunking-Digital Modes Only)

    Note: Using the keypad to enter the ID of another unit can only be accomplished from the first display shown when Page was entered. If the list has been entered, scroll to the first display. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 72 General Radio Features Press the SEL softkey or the microphone PTT button. The display changes to PLEASE WAIT. Choose one of the following: • When the called radio acknowledges the page, four additional tones sound and the display changes to ACK RCVD.
  • Page 73: Conventional Radio Features

    The following topics are covered: • Status Calls (Digital Modes Only) (page 60) • Smart PTT (page 63) • Conventional Talkgroup Calls (page 63) • Conventional Talkaround (page 65) • Selective Calls (Digital Modes Only) (page 65) ASTRO XTL 2500 Digital Mobile Radio...
  • Page 74: Status Calls (Digital Modes Only)

    Conventional Radio Features Status Calls (Digital Modes Only) Radio status calls are used to inform the dispatcher of the present state of the mobile unit. For example, a status might be ENROUTE or AT SITE. Status names are field programmable. Each radio can have up to 8 separate statuses.
  • Page 75 Conventional Radio Features • If there is no acknowledgment, do one of the following: Press the microphone PTT button to resend the status transmission. Press the HOME button to return to normal dispatch operation. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 76: Sending A Direct-Entry Keyboard (Dek) Status

    Conventional Radio Features Sending a Direct-Entry Keyboard (DEK) Status Press the desired Sts # button on the DEK. The red indicator flashes while the radio is waiting for an acknowledgment. The control head momentarily displays the selected status, then shows PLEASE WAIT. One of the following conditions occurs: •...
  • Page 77: Smart Ptt

    Talkgroups can be slaved to a personality through programming, or you can select them. Encryption keys are slaved to talkgroups. When conventional talkgroups are enabled, encryption keys are changed by changing the active talkgroup. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 78: Selecting A Conventional Talkgroup

    Conventional Radio Features Selecting a Conventional Talkgroup The Talkgroup Select feature allows you to manually select any one of the available talkgroups. Press the TGRP softkey. The display changes to show the last-selected talkgroup. Rotate the Mode knob to choose a different talkgroup. Press the SEL softkey to save the talkgroup.
  • Page 79: Conventional Talkaround

    The control head is capable of responding to a Selective Call initiated by another radio. It features a unique list of preprogrammed ID numbers. A name may be assigned to each ID in the list for your convenience. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 80: Answering A Selective Call

    Conventional Radio Features Answering a Selective Call When a Selective Call is received, two high-pitched tones sound and the display alternates between CALL RECEIVED and the home display. Press the CALL softkey within 20 seconds of receiving the call. (This time is programmable by a qualified radio technician.) The display shows the ID number of the calling unit.
  • Page 81: Initiating A Selective Call

    If the list has been entered, scroll to the first display. Press the microphone PTT button. A telephone-type ringing sounds if the unit you are calling is in service. The display shows PLEASE WAIT. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 82 Conventional Radio Features Choose one of the following conditions that applies to your current call: • If the receiving unit answers, identify yourself and begin your Selective Call. • If, after a programmable time period, you are not connected, the display shows NO ACKNOWLEDGE and a momentary, low- pitched tone sounds.
  • Page 83: Viewing Your Unit Id Number

    Do one of the following: • Use the left navigation key to locate the MY ID display. • The display will alternate between MY ID and your ID number. To return to normal operation, press the HOME button. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 84: Storing A Unit Id Number In The List

    Conventional Radio Features Storing a Unit ID Number in the List The Selective and Call Alert page features share the same prestored list of units’ IDs. Press and hold the CALL softkey to review the Call ID list. The Call indicator flashes and a high-pitched tone sounds. Use the navigation keys to locate the list member you want to change.
  • Page 85: Editing A Name In The List

    2 key three times. • To leave a space in the text, press the up navigation key to move the blinking cursor to the next character position, and then enter the next character. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 86 Conventional Radio Features • To delete characters, press the down navigation key to move backwards over existing characters. When the last character on the display has been erased, press the down navigation key again to leave the name- edit mode, without making any changes, and begin the procedure again at step 2.
  • Page 87: Trunking Operation

    • Enhanced Private Conversation (Digital Modes Only) (page 74) • Failsoft (page 77) • Dynamic Regrouping (Digital Modes Only) (page 78) • SmartZone (page 80) • Out-of-Range Indication (page 82) • Trunked Announcement (page 83) ASTRO XTL 2500 Digital Mobile Radio...
  • Page 88: Enhanced Private Conversation (Digital Modes Only)

    Trunking Operation Enhanced Private Conversation (Digital Modes Only) The enhanced Private Conversation feature not only allows you to carry on a conversation that is heard only by the two parties involved, but also enables you to determine whether the unit you are calling is in service.
  • Page 89: Initiating An Enhanced Private Conversation Call

    If the list has been entered, scroll to the first display. Press the microphone PTT button. A telephone-type ringing sounds if the unit you are calling is in service. The display shows PLEASE WAIT. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 90 Trunking Operation Choose one of the following conditions that applies to your current call: • If the receiving unit answers, identify yourself and begin your Private Conversation. • If, after a programmable time period, you are not connected, the display shows NO ACKNOWLEDGE and a momentary, low- pitched tone sounds.
  • Page 91: Failsoft

    This time period can be changed by a qualified radio technician. This allows the operator to monitor the failsoft frequency for activity before resuming scanning. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 92: Dynamic Regrouping (Digital Modes Only)

    Trunking Operation Dynamic Regrouping (Digital Modes Only) The dynamic regrouping feature allows the dispatcher to temporarily reassign selected individuals, operating in separate trunked talkgroups, into a single group so that they can communicate. Receiving a Dynamic Regrouping ID Assignment When your unit receives a dynamic regrouping ID assignment, a unique chirp sounds to alert you that your unit has been dynamically regrouped.
  • Page 93: Selecting Enable And Disable (Digital Modes Only)

    NO ACKNOWLEDGE and a low-pitched tone sounds. At this time, do the following: • Press the PTT button to resend the regroup request • Press the HOME button to return to normal operation. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 94: Smartzone

    Trunking Operation SmartZone ® The SmartZone feature extends communications beyond the reach of a single-trunked site (antenna location) when operating in a SmartZone system. SmartZone units provide expanded wide-area coverage. SmartZone automatically switches the radio to a different site when the current site signal becomes unacceptable.
  • Page 95: Locking Onto A Site

    SITE TRUNKING when site trunking becomes active. The display alternates with the current mode display as long as the radio remains in site trunking. The radio also sounds a valid-key chirp when it first detects site trunking. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 96: Out-Of-Range Indication

    Trunking Operation Out-of-Range Indication The out-of-range display/audible indication feature can be enabled by a qualified radio technician. The display alternately shows OUT OF RANGE and the current selected mode, and a low-pitched tone sounds every six seconds: • When the radio is out of range of the system and can no longer lock onto the control channel •...
  • Page 97: Trunked Announcement

    Initiating an Announcement If your radio has been programmed to allow announcement calls: Rotate the Mode knob to locate the announcement-group mode. Press the microphone PTT button to initiate the announcement. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 98 Trunking Operation Notes...
  • Page 99: Ars User Login And Text Messaging Features

    Press and hold the button to CHAN find CHAN. Press the button directly below CHAN. The display shows the current ARSNSVR channel/mode name (in this case, ARSNSVR) blinking and the zone (Z1), not blinking. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 100 ARS User Login and Text Messaging Features Press thebutton to find the channel /mode you want. Z1 ARSSVR Rotate the Mode knob. ZONE CALL PAGE PROG Server mode Z1 ARSNSVR CALL ZONE PAGE PROG ARS non-server mode Press the button to confirm the displayed zone and mode/ channel.
  • Page 101: Ars User Login Feature

    To access the user login screen through a preprogrammed button, press the preprogrammed user button on the keypad microphone. Note: See “Programmable Buttons” on page 9 for information on preprogrammed buttons. The user login screen appears. 09:19AM PIN: LOGN ASTRO XTL 2500 Digital Mobile Radio...
  • Page 102: To Login As A User

    ARS User Login and Text Messaging Features To Login as a User Press the button below ID to enter your username at the prompt. Note: Username will not be case sensitive in server mode and will be case sensitive in non-server mode. 09:19AM ID:| PIN:...
  • Page 103 Note: Valid characters for username entry are capital letters A- Z, small letters a-z, numbers 0-9, ‘*’, ‘#’, ‘-‘, ‘/’ and the space character. The maximum username length is 8 characters. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 104 ARS User Login and Text Messaging Features Press the button below PIN to enter your PIN (Personal Identification Number) number at the prompt. You need to use the keypad microphone to manually enter a PIN number. The maximum PIN length is four digits. The PIN number will appear as asterisks.
  • Page 105 PIN, login fails 09:19AM and the user login screen ID:User228 will display a momentary LOGIN FAILED text LOGIN FAILED. The user login failure indicator (blinking IP indicator) is shown on the display. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 106 ARS User Login and Text Messaging Features To log out : 09:19AM Press the button below LOGT CLEAR PRIVATE DATA? Upon pressing the LOGT button, a confirmation screen appears. Press the button below YES to clear all your private data. A momentary 09:19AM text PRIVATE DATA CLEARED is shown.
  • Page 107: Selecting A Predefined Username

    Note: A predefined username may sometimes be invalid because the programming software that is used to set predefined usernames allows you to set usernames comprising of 8 characters or more. 09:19AM INVALID ID PIN: LOGN ASTRO XTL 2500 Digital Mobile Radio...
  • Page 108: Text Messaging

    ARS User Login and Text Messaging Features Text Messaging The Text Messaging Service (TMS) is an application service through which you can send and receive text messages. You can send 3 types of text messages, namely • A new text message (free form messages) •...
  • Page 109 Draft, Sent and Back option. See “TMS Menu Options” on page 96 for explanation on each menu option. Press theorbutton to scroll through the main menu options. User228 0000009 INBX COMP DRFT SENT BACK ASTRO XTL 2500 Digital Mobile Radio...
  • Page 110 ARS User Login and Text Messaging Features Table 2: TMS Menu Options Menu Options Description/ Function This is used to store new incoming messages or INBX messages that you have received. The Inbox can hold up to 30 messages. This menu option brings you to the compose COMP screen.
  • Page 111 • when “Request Reply” is toggled on before sending the message. • in the Inbox folder for messages which are flagged with “Request Reply”. Inbox Full This icon is displayed when the Inbox folder is full. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 112 ARS User Login and Text Messaging Features Symbol Indication New Message Icon This icon is displayed when a new incoming message is received. Message Sent This icon indicates that the selected message has been successfully sent. Message Unsent This icon indicates that the selected message was not successfully sent.
  • Page 113: Receive A Message

    See “TMS RPLY BACK Status Symbols” on page 97 for further details on these icons. Note: If the message fills more than one screen, scroll to read it by pressing the button. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 114: Compose A New Text Message

    ARS User Login and Text Messaging Features Press theor button to scroll through the messages. Rotate the Mode knob. To delete the message, press the button below DEL. See “Delete a Message” on page 107 for further details. Compose a New Text Message Press the button below COMP to compose a new message.
  • Page 115 1 . , ? ! ; @ _ - * # & $ / + = \ “ ‘ ( ) Space Delete a character ASTRO XTL 2500 Digital Mobile Radio...
  • Page 116 ARS User Login and Text Messaging Features You can move the cursor by pressing the button on the keypad microphone. Press and hold 0 to toggle between normal text entry mode, uppercase mode and num lock mode. Note: i) During the uppercase mode, multi-tapping the buttons will only scroll through the uppercase letters.
  • Page 117 “Request Reply” icon, you must manually respond to the sender that you have received the message. The system will not automatically send back a notification that the radio received such message. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 118: Send A Predefined Message

    ARS User Login and Text Messaging Features Note: The “Priority” flag on a message does not imply that the message will get higher priority over the other messages when it is being transmitted. It is just an indication that can be embedded into a message to let the receiver know that the message is important.
  • Page 119: Edit A Quick Text Message

    BACK Edit your message using the keypad. Press the button below SAVE to save the edited changes. The message is saved in the Draft folder. Press the PTT button to send the edited message. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 120: Reply To A Received Message

    ARS User Login and Text Messaging Features Reply to a Received Message Press the button below RPLY to reply to a message. The Compose Message Screen appears. LIST or NEW option appears on the display. LIST OR NEW LIST BACK Press the button below NEW to type a new message.
  • Page 121: Delete A Message

    Press the button below ALL to delete all messages. When you select to delete all INBOX 01/01 messages, a confirmation DEL ALL? screen appears. Press the button below YES to delete all BACK messages. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 122: To Access The Draft Folder

    ARS User Login and Text Messaging Features To Access the Draft Folder The Draft folder stores the messages that were saved previously. The Draft folder can hold up to 10 messages. The oldest message in the folder will be deleted when the 11th message comes in. Press the button below DRFT.
  • Page 123: To Access The Sent Folder

    See “TMS Status Symbols” on page 97 for details on Message success delivery icon and Message delivery failure icon. SENT 01/02 TO:User826 ADDR BACK Press theor button to scroll through the list of messages that have been sent. Rotate the Mode knob. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 124 ARS User Login and Text Messaging Features Notes...
  • Page 125: Secure Operation

    Note: Keyloading is not available from the control head in a remote mount configuration; however, it is available from the front of the transceiver. Digital and Secure modes does not apply to 900 MHz band radios. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 126: Receiving A Private Message

    Secure Operation Receiving a Private Message Select a mode by rotating the Mode knob. Using the Volume Knob, adjust the volume to a comfortable listening level. In conventional modes and, if enabled, in trunking modes, the BUSY light blinks and the radio unmutes when the radio is receiving a private message.
  • Page 127: System Considerations

    The keyfail reminder will not sound when the radio is in clear mode. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 128: Selecting An Encryption Key (Conventional Only)

    Secure Operation Selecting an Encryption Key (Conventional Only) The Select Key feature allows you to manually select any one of the 16 encryption keys. If the current mode is programmed with key selection being strapped to force the current mode to use a predetermined key, the Select Key menu will not appear as a Secure menu item.
  • Page 129 Pressing the PTT button exits the menu without saving the selected key choice and allows the radio to transmit. When you abort the key-select menu, the radio uses the key that was selected prior to entry into the menu. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 130: Selecting An Encryption Index (Conventional Only)

    Secure Operation Selecting an Encryption Index (Conventional Only) The Select an Index feature allows you to select one or more groups of several encryption keys from among the available keys stored in the radio. For example, you could have a group of three keys structured to one index, and another group of three different keys structured to another index.
  • Page 131: Troubleshooting

    Similar problems indicate a system malfunction rather than a radio failure. If symptoms persist or, if your unit exhibits other problems, contact a qualified radio technician. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 132 Troubleshooting Notes...
  • Page 133: Accessories

    Accessories Motorola provides the following approved accessories to improve the productivity of your XTL 2500 mobile two-way radio. For a list of Motorola-approved antennas, batteries, and other accessories, visit the following web site: http://www.motorola.com/cgiss/index.shtml Antennas Part No. Description HAD4006_ VHF, 136–144 MHz, quarterwave whip,...
  • Page 134 Accessories HAE4003_ UHF, 450–470 MHz, quarterwave whip HAE4004_ UHF, 470–512 MHz, quarterwave HAE4011_ UHF, 450–470 MHz, 3.5 db, roof mount HAE4012_ UHF, 470–495 MHz, 3.0 db, roof mount HAE4013_ UHF, 494–512 MHz, 3.0 db, roof mount HAE6010_ UHF, 380–433 MHz, 3.5 db gain HAE6011_ UHF, 380–433 MHz, 5.0 db gain HAE6012_...
  • Page 135: Bull Horns For Siren And Public Address

    Remote Mount Cable (CAN) - 15M (50 FT) HKN6168A Remote Mount Cable (CAN) - 10M (30 FT) HKN6169A Remote Mount Cable (CAN) - 5M (17 FT) HKN6170A Remote Mount Cable (CAN) - 3M (10 FT) HKN6182A Cable/Adapter, Keyloader ASTRO XTL 2500 Digital Mobile Radio...
  • Page 136: Microphones

    Accessories HKN6184A Cable, CH Programming (RS-USB) HKN6183A Cable, CH Programming (RS-232) HKN6184 Flash/Programming cable (USB) HKN6183 Flash/Programming cable (RS232) YLN1148_ Armored, for handset/hangup mic HMN4082A Armored, for handset/hangup mic Microphones Part No. Description HMN1079_ Motorcycle Palm D-Sub 9 connector HMN4081A Motorcycle Palm GCAI connector HMN4079_ Keypad Mic...
  • Page 137: Remote Mounting Kits

    7.5 W remote weather-resistant HSN4039_ 13 W remote weather-resistant HSN6003_ Motorcycle, weather-resistant Trunnion Kits Part No. Description HLN6909_ Quick-release, high-power HLN6910_ Standard high-power HKN6186A Trunnion, CH Remote Mount HLN6861 HDWR Millenium St. Install - Mid Power ASTRO XTL 2500 Digital Mobile Radio...
  • Page 138: Appendix: Maritime Radio Use In The Vhf Frequency Range

    Appendix: Maritime Radio Use in the VHF Frequency Range Special Channel Assignments Emergency Channel If you are in imminent and grave danger at sea and require emergency assistance, use VHF Channel 16 to send a distress call to nearby vessels and the United States Coast Guard. Transmit the following information, in this order: “MAYDAY, MAYDAY, MAYDAY.”...
  • Page 139: Non-Commercial Call Channel

    Services can be obtained from the full text of FCC Rule Part 80 and from the US Coast Guard. Table A-1: VHF Marine Channel List Frequency (MHz) Channel Number Transmit Receive 156.050 160.650 156.100 160.700 156.150 160.750 156.200 160.800 156.250 160.850 156.300 – 156.350 160.950 ASTRO XTL 2500 Digital Mobile Radio...
  • Page 140 Appendix: Maritime Radio Use in the VHF Frequency Range Table A-1: VHF Marine Channel List (Continued) Frequency (MHz) Channel Number Transmit Receive 156.400 – 156.450 156.450 156.500 156.500 156.550 156.550 156.600 156.600 13** 156.650 156.650 156.700 156.700 15** 156.750 156.750 156.800 156.800 17**...
  • Page 141 Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be lawfully used by the general public in US waters. ** Low power (1 W) only *** Guard band Note: A – in the Receive column indicates that the channel is transmit only. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 142 Appendix: Maritime Radio Use in the VHF Frequency Range Notes...
  • Page 143: Glossary

    Line (DPL) Coded transmitted with the carrier. Squelch Dispatcher An individual who has radio system management duties. Failsoft A back-up system allowing you to communicate in a non-trunked, conventional mode should the trunked system fail. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 144 Glossary Federal Communications Commission. Hang Up Disconnect. Home Display The first display information after the radio completes its self test. Liquid-Crystal Display. Mode A programmed combination of operating parameters; for example, a channel or talkgroup. Mode-Slaving Radio programmed to automatically give the proper operation for a given mode you have selected.
  • Page 145 Conventional). Allows radio users to share a smaller number of frequencies because a repeater, or communications path, is assigned to a talkgroup for the length of a conversation. Zone A grouping of channels or talkgroups. ASTRO XTL 2500 Digital Mobile Radio...
  • Page 146 Glossary Notes...
  • Page 147: Commercial Warranty And Service

    Product Accessories One (1) Year Motorola, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty.
  • Page 148 Product item, transportation and insurance prepaid, to an authorized warranty service location. Warranty service will be provided by Motorola through one of its authorized warranty service locations. If you first contact the company which sold you the Product, it can facilitate your obtaining warranty...
  • Page 149 E) A Product subjected to unauthorized Product modifications, disassemblies or repairs (including, without limitation, the addition to the Product of non-Motorola supplied equipment) which adversely affect performance of the Product or interfere with Motorola's normal warranty inspection and testing of the Product to verify any warranty claim.
  • Page 150 A) that MOTOROLA will be notified promptly in writing by such purchaser of any notice of such claim; B) that MOTOROLA will have sole control of the defense of such suit and all negotiations for its settlement or compromise; and C) should the Product or parts become, or in MOTOROLA’s...
  • Page 151: Service

    Commercial Warranty and Service Product. The foregoing states the entire liability of MOTOROLA with respect to infringement of patents by the Product or any parts thereof. Laws in the United States and other countries preserve for MOTOROLA certain exclusive rights for copyrighted MOTOROLA software such as the exclusive rights to reproduce in copies and distribute copies of such Motorola software.
  • Page 152 Commercial Warranty and Service Notes...
  • Page 153: Index

    ....25 mode .........3 mode not in current zone ..26 trunking system considerations ... mode priorities ......43 selected alarms ....... 47 answer zone ........24 Enhanced Private Conversation control head ASTRO XTL 2500 Digital Mobile Radio...
  • Page 154 Index operation ........5 index selection ...... 116 status display ......8 selecting ........ 114 conventional Enhanced Private Conversation mode ........28 answer a call ..... 66, 74 scan list ........37 description ....... 74 selecting talkgroup ....64 initiate call ......67, 75 talkaround ........65 select unit to call ....
  • Page 155 26 message,quick text message 104 priorities, changing ....43 username ......19, 93 selecting ........25 preemption selecting Home .......28 non-ruthless ......83 selecting outside current zone .26 ruthless ........83 ASTRO XTL 2500 Digital Mobile Radio...
  • Page 156 Index preprogrammed phone numbers .50 turning on ........ 38 PRI (priority) indicator ....38 scan list priority add a channel ......44 priority flag ......103 conventional ......37 priority message ......97 delete a channel ...... 45 priority scanning ......37 modes ........37 private data .........92 programming ......
  • Page 157 ......37 system considerations ...113 trunking warranty ........133 answer phone call ....50 writing text ........ 101 emergency call ......33 Enhanced Private Conversation ......74 failsoft ........77 zone selection ......24 initiating emergency call ..34 ASTRO XTL 2500 Digital Mobile Radio...
  • Page 158 Index Notes...
  • Page 164 Motorola, Inc. 1301 E. Algonquin Rd. Schaumburg, IL 60196-1078 U.S.A. MOTOROLA, the Stylized M Logo, and ASTRO are registered in the U.S. Patent and Trademark Office. All other product or service names are the property of their respective owners. © 2005, 2007, 2008 by Motorola, Inc.

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