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Problem
Chaotic image, noisy
No image can be
displayed
Blurry or distorted image
(no sound or low volume)
Unusual image is
displayed
No sound is produced
Sound level is low or
sound is distorted
Unusual sound from the
TV
Cannot view 3D images
3D Eyewear is turned off
automatically
There is something wrong
with the 3D images
The indicator lamp does
not light when pressing
the power button on the
3D Eyewear
No programmes shown on
TV Guide
Cannot find a channel you
have previously watched
Sound is unusual
Pictures from external
equipment are unusual
when the equipment is
connected via HDMI
●
Set [P-NR] in the Picture Menu to remove noise.
●
Check nearby electrical products (car, motorcycle, fluorescent lamp).
●
Is [Contrast], [Brightness] or [Colour] in the Picture Menu set to the minimum?
(p. 41)
●
Check the setting of [AV2] ([COMPONENT] / [VIDEO]) in [Input Selection] to
match the output of the external equipment. (p. 33)
●
Reset channels.
(p. 52, 53)
●
Turn the TV off with Mains power On / Off switch, then turn it on again.
●
If the problem persists, initialise all settings.
●
Is "Sound mute" active?
●
Is the volume set to the minimum?
●
Sound signal reception may be deteriorated.
●
Set [NICAM] (p. 43) in the Sound Menu to [Off]. (Analogue)
●
When power is on, drive noise may be heard from inside the TV (not a sign of
faulty operation).
●
Has the 3D Eyewear been switched on, set to 3D mode and registered with
this TV? For details, read the manual of the 3D Eyewear.
●
Check the remaining battery level of the 3D Eyewear. (Battery status is
displayed on the screen when the 3D Eyewear is turned on.)
●
Does the 3D Eyewear support Bluetooth wireless technology?
●
Ensure that [3D Mode Selection] is set to [3D].
●
Some 3D image signals may not be automatically recognised as 3D images.
Set [3D Mode Selection (Manual)] to match the picture format.
●
Use the 3D Eyewear within approximately 3.2 m from the TV.
●
Check that there are no obstacles between the TV and the 3D Eyewear.
●
For some people, the 3D images may be difficult to see, or cannot be seen,
especially in users who have a different level of eyesight between the left and
right eyes. Take the necessary steps (wearing glasses etc.) to correct your
eyesight before use.
●
Check that there are no obstacles between the TV and the 3D Eyewear.
●
Check the setting of [Picture Sequence] or [Edge Smoother].
●
The battery may be running low or flat. Recharge it.
●
Reset channels.
(p. 52, 53)
●
Check the digital transmission by contacting Digital UK on 08456 50 50 50 or at
www.digitaluk.co.uk
●
Check the analogue broadcast (if still available in your area).
●
Consult an aerial or dish engineer to check the alignment of your aerial or dish.
●
The channel may broadcast for part of the day.
●
Check the channel in the TV Guide.
●
Channel position numbers may be changed by broadcasters.
●
Reset channels.
(p. 52, 53)
●
Set the sound setting of the connected equipment to "2ch L.PCM".
●
Check the [HDMI1 / 2 / 3 / 4 Input] setting in the Sound Menu.
●
If digital sound connection has a problem, select analogue sound connection.
(p. 107)
●
Check the HDMI cable is connected properly.
●
Turn the TV and equipment off, then turn them on again.
●
Check an input signal from the equipment.
●
Use equipment compliant with EIA/CEA-861/861D.
Causes / Actions
(p. 41)
[Shipping Condition] (p. 63)
(p. 11)
(p. 36)
(p. 25)
(p. 100)
(p. 109)
(p. 35)
(p. 37)
(p. 38)
(p. 43)
113
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