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Troubleshooting Guide
Playback Issues
Play fails to start even when
[ q ] (PLAY) is pressed.
Play starts but then stops
immediately.
Audio and video momentarily
pause.
BD-Video or DVD-Video is not
played.
Alternative soundtrack and
subtitles cannot be selected.
No subtitles.
Angle cannot be changed.
You have forgotten your ratings PIN.
You want to cancel the ratings level.
Quick View (Play x1.3) does not
work.
The resume play function does not
work.
Time Slip, Manual Skip, etc. do not
work.
Slow-motion playback does not go
reverse.
Reverse frame-by-frame does not
work properly.
It takes time before play starts.
Picture stops.
Cannot see the beginning of the
title played.
128
RQT9430
Operation
•
Insert the disc correctly with the label facing up.
•
The disc is dirty, scratched or marked.
•
You tried to play a blank disc or a disc that is unplayable on the unit.
•
You tried to play a +RW that needs to have a top menu created on the
equipment used for recording.
•
You may be able to copy a "One time only recording" title that was recorded to
DVD-RAM using a different Panasonic DVD Recorder to this unit's HDD, but
play is not possible due to copyright protection.
•
When recording to DVD-RAM using EP (8 hours) mode, play may not be possible on
DVD players that are compatible with DVD-RAM. In this case use EP (6 hours) mode.
•
You cannot playback while executing "Recording via AV3 input" or when
recording from the DV input.
•
Make sure that the TV is turned on. If the menu or messages are displayed,
follow the on-screen instructions.
•
This occurs between playlist chapters.
•
This occurs between chapters and with partially deleted titles on finalised
DVD-R, DVD-R DL, DVD-RW (DVD-Video format), +R, +R DL and +RW that
have been copied using the high speed mode.
•
This occurs as scenes change during Quick View (Play x1.3).
•
When playing a title recorded on both layers, the unit automatically
-R DL +R DL
switches between layers and plays the title in the same way as a normal programme.
However, video and audio may momentarily cut out when the unit is switching layers.
•
You have set a ratings level to limit BD-Video or DVD-Video play. Change this setting.
•
Ensure the disc is for the correct BD-Video region code or DVD-Video region
number, and is not defective.
You cannot playback while recording in recording mode other than DR mode.
•
BD-V
•
The languages are not recorded on the disc.
•
You may not be able to use the on-screen menus to change the soundtrack and
subtitles on some discs. Use the disc's menus to make changes.
•
After conversion from DR mode or copy to disc in mode other than DR it is not
possible to switch soundtrack and subtitles.
•
Subtitles are not recorded on the HDD or disc.
•
Turn the subtitles on. Set "Subtitles" on the on-screen menu to "On".
•
Subtitles are not recorded in the following cases.
–
When the "Subtitle" on the on-screen menu is set to "Off" and a DR mode
programme on HDD is converted to a different mode
–
When the "Subtitle" on the on-screen menu is set to "Off" and a DR mode
programme on HDD is copied onto a disc with a different mode
•
This function depends on software availability. Angles can only be changed
during scenes where different angles are recorded.
•
With the tray open, press [DRIVE SELECT] to select the BD drive, then press and hold
[ * REC] and [ q /x1.3] on the main unit simultaneously for about 5 or more seconds.
•
The PIN and the ratings level return to the factory preset ("0000").
•
Image may not be played back smoothly in case of DR mode titles,
•
This does not work while recording in XP or FR mode.
•
Memorized positions are cancelled when
–
open the disc tray.
turn off the power.
–
SD CD USB
(
Memorized positions will not be cancelled)
HDD
•
Resume play does not work for some BD-Video disc that contain BD-J.
•
These functions do not work with finalised discs.
•
Time Slip does not work when the unit's "TV System" settings are different
from the title recorded on the disc.
•
Slow-motion playback in reverse does not work for title that has copied the
AVCHD,
and
BD-V
Reverse frame-by-frame cannot be done.
•
BD-V AVCHD
•
Frame-by-frame backward for titles that have copied the AVCHD will be
reversed in 10 frame units.
•
Slow-motion and frame-by-frame do not work with the title recorded from radio service.
•
This is normal on DivX video. (DivX)
•
Picture may stop if the DivX files are greater than 2 GB. (DivX)
•
(If connecting to a TV that supports VIERA Link with an HDMI cable)
When [
] (PLAY) is pressed on this unit's remote control, you may not be able
q
to see the beginning of the title played until the picture is displayed on the TV.
Using [ u ], return to the beginning of the title.
.
AVCHD
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Cover
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BD-V
AVCHD
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