Guarantee - Mitsubishi TRIUM ECLIPSE User Manual

Guarantee

Pan European Service
If you require service, then in the first instance, you should contact your supplier.
Should you experience any difficulty then please contact your nearest MITSUBISHI location
listed below for information on other service centres.
UNITED KINGDOM
Tel: (0800) 912 00 20
Tel: (0825) 86 82 83
DEUTSCHLAND
Tel: (01803) 33 71 84
To obtain Warranty Service, you will require your original equipment purchase invoice or
irrefutable proof of purchase.
Please see warranty terms and conditions for in warranty service.
Pan-european GSM End-user Guarantee Conditions
1.You can benefit from this guarantee only if you are the original end-user purchaser.
2.MITSUBISHI guarantees that for a period of twelve (12) months from the date of purchase
from your dealer, the Product shall be free from defects in materials and workmanship.
Subject to the conditions below, Mitsubishi will indemnify you against all cost of parts and
labour for repairs to or replacement of the product or parts (which may include equip-
ment of similar type) where conducted by an authorised MITSUBISHI GSM service centre.
MITSUBISHI shall be entitled to retain product which has been replaced.
3.Any claims must be made to an authorised MITSUBISHI GSM service centre in the countries
mentioned in the service card enclosed with the product. In case of difficulty you can con-
tact the Mitsubishi companies listed in the service card to obtain details of your nearest
authorised MITSUBISHI GSM service centre. As a condition of this guarantee, the date of
your purchase must be confirmed by producing your original invoice from your supplier
or your sales receipt, showing the serial number, together with the service card. Final de-
termination of guarantee claim eligibility shall be made by MITSUBISHI. MITSUBISHI shall
not be liable for shipment costs to and from an authorised GSM MITSUBISHI service cen-
tre; the product travels at your risk.
4.This guarantee does not cover:
a)battery defects of any nature;
b)non-compliance with directions for use;
c)installation or removal charges where the product is installed in a vehicle;
d)defects or failures caused by accident, misuse, improper installation or improper repair
by an unauthorized repairer, alteration or modification, neglect, failure to use for nor-
mal purpose, Acts of God, water ingress, use in adverse environmental conditions (hu-
midity or temperature);
e)cost of or performance of modifications to product to adapt or adjust to conform to
national or local safety laws, where such safety laws go beyond harmonised European
Union standards;
f)loss of use of the product or consequential loss of any nature;
g)loss of use of air-time, loss of use of any loaned equipment or ancillary equipment;
h)provision of incorrect or insufficient signal on air-time network, upgrading of product
software to changes in network operating parameters, mains supply voltage fluctua-
tions, incorrect SIM card (memory card) parameters for connection to airtime retailer;
i)damage caused by non-MITSUBISHI accessories.
5.Any guarantee claim or service does not extend the original guarantee period unless so
required by prevailing national law.
6.This guarantee is valid only if the product is purchased and used in the European Union,
Norway, Iceland or Switzerland.
THIS GUARANTEE DOES NOT AFFECT YOUR STATUTORY RIGHTS.
FRANCE
ESPAÑA
Tel: (902) 11 68 58
ITALIA
Tel: (800) 27 59 02
IRELAND
Tel: (1800) 92 70 12
BELGIUM
Tel: (0800) 775733
SWITZERLAND
Tel: 032 843 65 11
THE NETHERLANDS
Tel: (0800) 0223825
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