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Panasonic KX-FL401E Operating Instructions Manual

Compact laser fax
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This unit is compatible with Caller ID. To
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Operating Instructions

Model No.
Be sure to use the telephone line cord
included in this unit.
This model is designed to be used only in
the United Kingdom and Ireland.
Compact Laser Fax
KX-FL401E

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Summary of Contents for Panasonic KX-FL401E

  • Page 1: Operating Instructions

    Operating Instructions Compact Laser Fax KX-FL401E Model No. Please read these operating instructions Be sure to use the telephone line cord before using the unit and save for future included in this unit. reference. This model is designed to be used only in This unit is compatible with Caller ID.
  • Page 2 Location of Controls How to use the operating instructions When following operating instructions, always keep the front cover page (next page) open for easy reference to the buttons. OPEN...

  • Page 3: Location Of Controls

    Location of controls Please keep this page open when following operating instructions. For a description of each button, see page 11. Buttons (Listed in alphabetical order) AUTO ANSWER S LOWER L SET G BROADCAST C MANUAL BROAD B Station keys A CALLER ID E MENU I START P...
  • Page 4 Winsbergring 15, 22525 Hamburg, Germany Copyright: L This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

  • Page 5: Important Information

    Important Information 15. Do not use this unit to report a gas leak, when in the Important Information Safety Instructions Important safety instructions vicinity of the leak. SAVE THESE When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric INSTRUCTIONS shock, or personal injury.

  • Page 6: For Best Performance

    L For optimal performance, genuine Panasonic toner cartridges and drum units are recommended. We cannot be responsible for problems that may be caused by a non-Panasonic toner cartridge or drum unit: – Damage to the unit – Poor print quality –...
  • Page 7 Important Information L The unit should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 10 °C or greater than 32.5 °C. Damp basements should also be avoided.
  • Page 8 Important Information NOTES: Important Information If you experience any problems with the ● normal use of your apparatus, you should The connection to the telecommunication unplug it from the telephone outlet and systems must not be hard wired and must connect a known working telephone in its be unplugged before the earth is place.

  • Page 9: For Your Safety

    N or coloured obtained. BLACK. A replacement fuse cover can be purchased from your local Panasonic The wire which is coloured BROWN must be dealer. connected to the terminal in the plug which is marked with letter L or coloured RED.

  • Page 10: Table Of Contents

    Table of Contents 1. Introduction and Installation 1. Table of Contents Using the unit with an answering machine...37 Accessories Receive polling (retrieving a fax placed on Included accessories........9 another fax machine) ........37 Accessory information ......... 10 4.10 Junk fax prohibitor (preventing fax reception Extension telephone adaptor for UK....

  • Page 11: Introduction And Installation

    1. Introduction and Installation 1 Introduction and Installation 1.1 Included accessories Item Part number Quantity Notes Mains lead PFJA03A008Y ---------- Telephone line cord PFJA04B012Y for UK Handset PFJXH1005Y ---------- Handset cord PQJA10126Z ---------- Paper tray PFKS1085Z1 ---------- Paper stacker PFKS1096Z1 ---------- Document stacker PFKS1143Y1...

  • Page 12: Accessory Information

    L Or go on line through our Internet Accessory ordering application at www.panasonic.co.uk. L Most major credit and debit cards accepted. L All enquires transactions and distribution facilities are provided directly by Panasonic UK Ltd. L It couldn’t be simpler! L Also available through our Internet is direct shopping for a wide range of finished products, take a browse on our website for further details.

  • Page 13: Description Of Buttons

    1. Introduction and Installation Finding the Controls {STOP} 1.4 Description of buttons L To stop an operation or programming session. L To delete a character from names and telephone L Keep the front cover page open for button locations. numbers (page 21). Station keys L To return to a previous step during operation.

  • Page 14: Overview

    1. Introduction and Installation 1.5 Overview 1 Handset 2 Speaker 3 Document guides 4 Paper tray 5 Recording paper entrance 6 Tension plate 7 Document stacker 8 Paper stacker 9 Recording paper exit j Document exit k Front cover l Document entrance *1 The paper stacker and document stacker may not be shown in all illustrations.

  • Page 15: Toner Cartridge And Drum Unit

    1. Introduction and Installation Place the toner cartridge (1) into the drum unit (2) Installation 1.6 Toner cartridge and drum unit vertically. The included toner cartridge is a starter toner cartridge. It will print about 500 A4-sized pages with a 5 % image area (page 66).
  • Page 16 1. Introduction and Installation L If the lower glass (3) is dirty, clean it with a soft Close the front cover (1) by pushing down on both and dry cloth. sides, until locked. Install the drum and toner unit (1) by holding the Toner save feature tabs.

  • Page 17: Paper Tray

    1. Introduction and Installation 1.7 Paper tray 1.8 Paper stacker Insert the paper tray (1) into the slot (2) on the back of Line up the slots (1) in the paper stacker with the pegs the unit. (2) on the bottom of the unit, then insert the two tabs of the paper stacker into the slots on the unit (3).

  • Page 18: Document Stacker

    1. Introduction and Installation 1.9 Document stacker 1.10 Handset cord Insert the document stacker (1) into the slots (2). Connect the handset cord (1). L The socket on the longer, uncoiled end (2) of the handset cord should be connected to the handset.

  • Page 19: Recording Paper

    1. Introduction and Installation L The paper should not be over the tab (2). 1.11 Recording paper L If the paper is not inserted correctly, re-adjust the paper, or the paper may jam. A4 size recording paper can be used. Correct Incorrect The unit can hold:...

  • Page 20: Preparation

    2. Preparation L If you use the unit with a computer and your internet 2 Preparation Connections and Setup 2.1 Connections provider instructs you to install a filter (5), please connect it as follows. Plug in the mains lead and the telephone line cord. (Switch on AC mains outlet.) Caution: L The mains lead must remain connected at all...

  • Page 21: Help Function

    2. Preparation Help Button 2.2 Help function 2.3 Adjusting volume The unit contains helpful information which can be printed for quick reference. {SET} {A}{B} – “BASIC SETTINGS”: How to set the date, time, your logo and fax number. – “FEATURE LIST”: How to program the features.

  • Page 22: Date And Time

    2. Preparation Note: 2.4 Date and time L The other party’s fax machine will print the date and time on the top of each page you send according to You must set the date and time. your unit’s date and time setting. L The accuracy of the clock is approximately ±60 seconds a month.

  • Page 23: Your Logo

    2. Preparation Keypad Characters 2.5 Your logo E F 3 The logo can be your name or the name of your company. G H I {SET} {<}{>}{A}{B} {MENU} M N O 6 m n o Q R S U V 8 {RECALL} {STOP} W X Y Z...

  • Page 24: Your Fax Number

    2. Preparation To change uppercase or lowercase letters 2.6 Your fax number Pressing the {*} key will change to uppercase or lowercase alternately. 1. Press {2} 2 times. {SET} LOGO=| {<}{>} {MENU} 2. Press {4} 3 times. LOGO=B| 3. Press {*}. LOGO=B| 4.

  • Page 25: Telephone

    3. Telephone 3 Telephone Automatic Dialling 3.1.2 Making a phone call using the 3.1 Phonebook phonebook The phonebook allows you to make calls without having Before using this feature, store the desired names and to dial manually. You can store 100 names and telephone numbers in the phonebook (page 23).

  • Page 26: One-Touch Dial Feature

    3. Telephone Press {A} or {B} repeatedly to display the desired Press {STOP} to exit. item. Note: Press {MENU}. L You can confirm the stored items by printing the telephone number list (page 64). Press {#}. L To cancel erasing, press {STOP}. To correct a mistake Press {SET}.

  • Page 27: Using The Recall Feature

    3. Telephone Press {A} or {B} repeatedly to display the desired Caller ID item. 3.4 Caller ID service Press {MENU}. This unit is compatible with the Caller ID service offered by your local telephone company. To use this Press {#}. unit’s Caller ID features, you must subscribe to L To cancel erasing, press {STOP}.

  • Page 28: Viewing And Calling Back Using Caller Information

    3. Telephone To confirm caller information by printing the Caller 3.5 Viewing and calling back ID list using caller information – To print manually, see page 64. – To print automatically after every 30 new calls, You can easily view caller information and call back. activate feature #26 (page 43).

  • Page 29: Editing A Caller's Telephone Number Before Calling Back

    3. Telephone Press {SET}. To change the way caller information is displayed L “CALL LIST ERASE” will be displayed. Press {CALLER ID} repeatedly after the caller Press {SET}. information is displayed. L To cancel erasing, press {STOP}, then {MENU}. SAM LEE Example: Press {SET}.

  • Page 30: Storing Caller Information Into The Phonebook / One-Touch Dial

    3. Telephone 3.8.2 Into the one-touch dial 3.8 Storing caller information into the phonebook / one-touch dial {SET} Important: Station keys {A}{B} {MENU} L This feature is not available if the caller information does not include a telephone number. 3.8.1 Into the phonebook {SET} {>}{A}{B} {MENU}...

  • Page 31: Fax

    4. Fax – “PHOTO”: For documents containing photographs, 4 Fax Sending Faxes 4.1 Sending a fax manually shaded drawings, etc. – “MIXED” (Photo with text): For documents containing photographs and text. L Using the “FINE”, “SUPER FINE”, “PHOTO” and “MIXED” settings will increase transmission time. L If the resolution setting is changed during feeding, it {SET}{A}{B} will be effective from the next page.

  • Page 32: Document Requirements

    4. Fax L Do not set the following types of documents: (Make a Printing a sending report copy of the document using another copier and set A sending report provides you with a printed record of the copy.) transmission results. To print sending reports, make sure –...

  • Page 33: Sending A Fax Using One-Touch Dial Feature And Phonebook

    4. Fax 4.3 Sending a fax using one- 4.4 Broadcast transmission touch dial feature and phonebook By storing one-touch dial and phonebook items (page 23, 24) into the broadcast memory, you can send the Before using this feature, store the desired names and same document to multiple parties (up to 20).
  • Page 34 4. Fax L The document will be fed into the unit and 4.4.2 Adding a new item into the broadcast scanned into memory. The unit will then send the memory data to each party, calling each number sequentially. After initial programming, you can add new items (up to L After transmission, the stored document will be a combined total of 20).

  • Page 35: Selecting The Way To Use Your Fax Machine

    4. Fax Setup Receiving Faxes 4.5 Selecting the way to use your Set the fax machine to TEL mode (page 35) by pressing {AUTO ANSWER} repeatedly. fax machine Depending on your situation, select the way you prefer to use your fax machine. –...
  • Page 36 4. Fax L Set the ring count in FAX ONLY mode of the fax machine to more than 4 (feature #06 on page 42), if you use with auto answer ON. How to receive calls When receiving phone calls, the answering machine will record voice messages.

  • Page 37: Receiving A Fax Automatically - Auto Answer On

    4. Fax 4.6 Receiving a fax automatically 4.7 Receiving a fax manually – – Auto answer ON Auto answer OFF 4.6.1 Activating FAX ONLY mode 4.7.1 Activating TEL mode Press {AUTO ANSWER} repeatedly to display the Make sure feature #73 is set to “TEL” beforehand following.

  • Page 38: Activating Tel/Fax Mode

    4. Fax How to use a telephone to receive faxes How phone calls and faxes are received If you have an extension telephone (a telephone 1. “INCOMING CALL” will be displayed but the unit will connected to the [EXT] socket of this unit, or another not ring.

  • Page 39: Using The Unit With An Answering Machine

    4. Fax Receiving a voice message and fax document in one 4.8 Using the unit with an call The caller can leave a voice message and send a fax answering machine document during the same call. Inform the caller of the following procedure beforehand.

  • Page 40: Junk Fax Prohibitor (Preventing Fax Reception From Undesired Callers)

    4. Fax 2. Press {>} repeatedly to display “JUNK LIST PRINT”. 4.10 Junk fax prohibitor 3. Press {SET}. (preventing fax reception from 4. Press {STOP} to exit the list. undesired callers) To erase an item from the junk fax prohibitor list If you subscribe to Caller ID service (page 25), this feature prevents fax reception from calls that do not 1.

  • Page 41: Copy

    5. Copy 5 Copy Copying 5.1.1 More copying features 5.1 Making a copy To enlarge a document 1. Insert the document, then press {COPY}. 2. Press {>}. 3. Press {A} repeatedly to select from “105%” to {>}{A}{B} “200%” by changing the enlargement rate 5% at a time.
  • Page 42 5. Copy To collate multiple copies The unit can collate multiple copies in the same order as the original document pages. 1. Insert the document, then press {COPY}. 2. Enter the number of copies (up to 99). 3. Press {>} 2 times to display “COLLATE OFF”. 4.

  • Page 43: Programmable Features

    6. Programmable Features 6 Programmable Features Features Summary 6.1 Programming {SET} {<}{>}{A}{B} {MENU} Press {MENU}. Press {#} and the 2-digit code (page 42 to page 46). Press the desired selection to display the desired setting. L This step may be slightly different depending on the feature.

  • Page 44: Basic Features

    6. Programmable Features 6.2 Basic features Feature/Code Selection Setting the date and time Enter the date and time using the dial keypad. See page 20 for details. {#}{0}{1} Setting your logo Enter your logo using the dial keypad. See page 21 for details. {#}{0}{2} Setting your fax number Enter your fax number using the dial keypad.

  • Page 45: Advanced Features

    6. Programmable Features 6.3 Advanced features Feature/Code Selection Setting the journal report {1} “ON” (default): The unit will print a journal report automatically after to print automatically every 30 new fax transmissions and receptions (page 30). {2} “OFF”: The unit will not print a journal report, but will keep a record of {#}{2}{2} the last 30 fax transmissions and receptions.
  • Page 46 6. Programmable Features Feature/Code Selection Changing the silent fax To change the number of times the unit rings while in TEL/FAX mode. recognition ring setting {3} “3” (default) {4} “4” {#}{3}{0} {5} “5” {6} “6” {7} “7” {8} “8” {9} “9” Note: L See page 36 for details.
  • Page 47 6. Programmable Features Feature/Code Selection Setting the auto To answer a call with an extension telephone in TEL/FAX mode (page 36), disconnection activate this feature and program the code. {1} “ON” (default) {#}{4}{9} {2} “OFF” 1. Press {MENU}. 2. Press {#}, then {4}{9}. 3.
  • Page 48 6. Programmable Features Feature/Code Selection Setting the connecting If you often have trouble when sending faxes, this feature allows you to tone hear connecting tones: fax tone, ring back tone and busy tone. You can use these tones to confirm the status of the other party’s machine. {#}{7}{6} {1} “ON”...

  • Page 49: Help

    7. Help 7 Help 7.1 Error messages – Reports If a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending and journal reports (page 30). Message Code Cause & Solution COMMUNICATION ERROR 40-42 L A transmission or reception error occurred.

  • Page 50: Error Messages - Display

    7. Help 7.2 Error messages – Display If the unit detects a problem, one or more of the following messages will appear on the display. Display Cause & Solution “CALL SERVICE” L There is something wrong with the unit. Contact our service personnel. “CHANGE DRUM”...
  • Page 51 7. Help Display Cause & Solution “REMOVE DOCUMENT” L The document is jammed. Remove the jammed document (page 60). L The document is longer than 600 mm. Press {STOP} to remove the document. Divide the document into two or more sheets and try again. “REPLACE DRUM L The drum life is near to an end.

  • Page 52: When A Function Does Not Work, Check Here

    7. Help Troubleshooting 7.3 When a function does not work, check here 7.3.1 Initial settings Problem Cause & Solution I cannot hear a dial tone. L The telephone line cord is connected to the [EXT] socket on the unit. Connect to the [LINE] socket (page 18). L If you use a splitter/coupler to connect the unit, remove the splitter/coupler and connect the unit to the wall socket directly.
  • Page 53 7. Help Problem Cause & Solution I cannot send a fax overseas. L Use the overseas transmission mode (feature #23 on page 43). L Add two pauses at the end of the telephone number or dial manually. The other party complains L If your line has special telephone services such as call waiting, the service that letters on their received may have been activated during fax transmission.
  • Page 54 7. Help Problem Cause & Solution When an extension telephone L You must set remote fax activation to ON (feature #41 on page 44) is connected, I cannot receive beforehand. documents by pressing L Press {*}{#}{9} firmly. L You may have changed the remote fax activation code from {*}{#}{9} {*}{#}{9}.

  • Page 55: Using An Answering Machine

    7. Help 7.3.6 Using an answering machine Problem Cause & Solution I cannot receive documents L Your greeting message on the answering machine is too long. Shorten the automatically. message. Record a message up to 10 seconds long. L The answering machine rings too many times. Set to 1 or 2 rings. I cannot receive voice L Check if the answering machine is turned ON and connected to the fax messages.

  • Page 56: Replacing The Toner Cartridge And The Drum Unit

    (page 64). If printing quality is still poor, replace the toner cartridge and drum unit. To ensure that the unit operates properly, we recommend the use of Panasonic toner cartridge (Model No. KX-FAT88X) and drum unit (Model No. KX-FAD89X). See page 10 for accessory information.
  • Page 57 7. Help L If you replace only the toner cartridge, tap on the L Repeat for the other groove. used toner cartridge several times to allow the remaining toner to fall into the drum unit before removing. Turn the two levers (1) on the used toner cartridge firmly, until the triangles (2) match.
  • Page 58 7. Help Make sure that the triangles (1) match, to install the L Make sure that the triangles (2) match to install toner cartridge correctly. the drum and toner unit correctly. L If the lower glass (2) is dirty, clean it with a soft Close the front cover (1) by pushing down on both and dry cloth.

  • Page 59: Recording Paper Jam

    7. Help Close the front cover (1) by pushing down on both Jams 7.5 Recording paper jam sides, until locked. The display will show the following. PAPER JAMMED 7.5.1 When the recording paper has jammed near the drum and toner unit Remove the handset and document stacker.
  • Page 60 7. Help Remove the recording paper (1), then remove the Push back the levers (1) to the original position. drum and toner unit (2) to allow the jammed paper (3) to pull free from the rear cabinet. L Do not touch the transfer roller (4). Lift both green levers (1) forward until they stop.
  • Page 61 7. Help L Before re-inserting, make sure to fan and 7.5.3 When the recording paper is not fed straighten the recording paper. into the unit properly The display will show the following. FAILED PICK UP Pull the tension plate forward (1), then remove the recording paper (2).

  • Page 62: Document Jams

    7. Help Pull open the inner cover (1). 7.6 Document jams Note: L Do not pull out the jammed document forcibly before opening the front cover. Note: L Do not touch the transfer roller (2). Remove the handset and document stacker. Lift open the front cover (1), holding the OPEN tab (2).

  • Page 63: No Feeding Or Multiple Feeding Occurs

    7. Help Close the front cover (1) by pushing down on both Cleaning sides, until locked. 7.8 Cleaning the inside of the unit Clean the inside of the unit: – If misfeeding of your original occurs frequently. – If a black line, a white line or a dirty pattern appears on your recording paper, on your original, or on the fax document received by the other party.
  • Page 64 7. Help Clean the document separation roller (1) with a Clean the document feeder roller (1) with a cloth cloth moistened with isopropyl rubbing alcohol, and moistened with isopropyl rubbing alcohol, and let all let all parts dry thoroughly. parts dry thoroughly. Clean the upper glass (2) with a soft and dry cloth.
  • Page 65 7. Help Re-install the drum and toner unit (1) by holding the tabs. L Make sure that the triangles (2) match to install the drum and toner unit correctly. Close the front cover (1) by pushing down on both sides, until locked. Place the handset on the cradle and attach the document stacker.

  • Page 66: General Information

    8. General Information 8 General Information Printed Repor ts 8.1 Reference lists and reports You can print out the following lists and reports for your reference. – “SETUP LIST”: Provides you with the current settings of the programming features (page 42 to page 46). –...

  • Page 67: Specifications

    8. General Information Print speed: Specifications 8.2 Specifications Approx. 10 ppm (pages per minute) Printing resolution: Applicable lines: 600 × 600 dpi Public Switched Telephone Network *1 Transmission speed depends upon the contents of Document size: the pages, resolution, telephone line conditions and Max.

  • Page 68: General Information

    8. General Information Recording paper specifications Toner life Toner life depends on the amount of content in a Recording paper size: A4: 210 mm × 297 mm received, copied or printed document. The following is the approximate relationship between image area and Recording paper weight: toner life for replacement toner cartridge (Model No.
  • Page 69 8. General Information Drum life The drum unit is a consumable item and needs to be replaced regularly. There are various factors that determine the actual drum life, such as temperature, humidity, type of paper and how much toner you use for the number of sheets per print job.

  • Page 70: Condition Of Guarantee

    The purchaser’s sole and exclusive remedy under this guarantee against Panasonic is for the repair or replacement of the appliance or any defective parts and no other remedy, including, but not limited to; incidental or consequential damage or loss of whatsoever nature shall be available to the purchaser.

  • Page 71: Index

    9. Index Drum life: 67 9. Index 9.1 Index Drum unit Installing: 13 # #01 Date and time: 20 Replacing: 54 #02 Your logo: 21 E ECM selection (Feature #68): 45 #03 Your fax number: 22 Error messages: 47, 48 #04 Sending report: 30, 42 Extension telephone: 36 #06 FAX ring count: 42...
  • Page 72 9. Index FAX ONLY (Feature #06): 42 Silent fax (Feature #30): 44 TEL/FAX (Feature #78): 46 S Scan contrast (Feature #58): 45 Sending faxes Broadcast: 32 From memory: 29 Manually: 29 One-touch dial: 31 Phonebook: 31 Sending report (Feature #04): 30, 42 Set default (Feature #80): 46 Storing Broadcast: 31...
  • Page 73 Notes...
  • Page 74 0682 Sales Department: Panasonic Business Systems U.K. Panasonic House, Willoughby Road, Bracknell, Berkshire, RG12 8FP Manufacturer: Panasonic Communications (Malaysia) Sdn. Bhd. PLO No.1, Kawasan Perindustrian Senai, KB No. 104, 81400 Senai, Negeri Johor Darul Ta’zim, Malaysia Global web site: http://panasonic.net...

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