Roadside Assistance - Toyota Highlander 2008 Emergency Response Manual

Roadside Assistance

Roadside assistance for the Toyota Highlander hybrid may be handled like
conventional Toyota vehicles except as noted in the following pages.
Shift Lever
Similar to many Toyota vehicles, the Highlander hybrid uses a gated shift
lever as shown in the illustration. However, the Highlander hybrid shift lever
includes a brake (B) position, allowing enhanced engine braking when driving
down a steep grade.
Towing
The Highlander hybrid is an all-wheel drive vehicle and it must be towed with
all four wheels off the ground. Failure to do so may cause serious damage to
vehicle components.

The vehicle may be shifted out of park (P) into neutral (N) by turning the
ignition-on, depressing the brake, then moving the gated shift lever to
neutral (N).

If the shift lever cannot be moved out of park (P), a shift lock release
button is provided under the cover near the shift lever as shown in the
illustration.

If a tow truck is not available, in an emergency the vehicle may be
temporarily towed using a cable or chain secured to the emergency towing
eyelet or rear hooks. This should only be attempted on hard, paved roads
for short distances at low speeds. The eyelet is located with the tools in
the cargo area of the vehicle, refer to the illustration on page 33.
Cover
Remove Cover
Eyelet Installation
Towing Eyelet Mounting Location
31
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Push in Shift Lock Release
Rear Hooks
Rear Hook Location