Digital ID View 960H Series User's Installation And Operation Manual

960h series dvr

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960H Series DVR
User's Installation and Operation Manual
Visit our website for detailed product spec
12000 Ford Road, Suite 110, Dallas, Texas 75234
Tel: 972-247-1203 Fax: 972-247-1291
www.idview.com
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  • Page 1 960H Series DVR User's Installation and Operation Manual Visit our website for detailed product spec 12000 Ford Road, Suite 110, Dallas, Texas 75234 Tel: 972-247-1203 Fax: 972-247-1291 www.idview.com...
  • Page 2 User's Installation and Operation Manual Important Safeguards and Warnings Do not place heavy objects on the DVR. Do not let any solids or liquids fall into or infiltrate the DVR. Please brush the printed circuit boards, connectors, fans, machine box, and so on regularly. Please ensure that the power has been switched off and/or unplugged before cleaning the unit.
  • Page 3: Table Of Contents

    Directory 1 Production Introduction ............................1 1.1 Product Overview ............................1 1.2 Main Functions ............................. 1 2 Open-package check and cable connections ....................2 2.1 Open-Package Check ............................ 2 2.2 Hard Disk Installation ........................... 3 2.3 Shelf Installation ............................3 2.5 Rear Panel ..............................
  • Page 4 4.3.3 Video Loss ............................. 39 4.3.4 Alarm input ............................. 41 4.3.5 Alarm output ..........................42 4.3.6 Abnormal ............................42 4.3.7 Intelligent analysis ........................42 4.4 System setup ............................... 46 4.4.1 General ............................46 4.4.2 Encode setup ..........................47 4.4.3 Network setup ..........................49 4.4.4 NetService .............................
  • Page 5: Production Introduction

    1 Production Introduction 1.1 Product Overview This 960H series DVR is designed specially for the security and defense field which is an outstanding digital surveillance product. It introduces an embedded LINUX operating system which is more stable. It introduces a standard H.264mp video compressed format and a G.711A audio compressed format which ensures high quality image, low error coding ratio, and single frame playing.
  • Page 6: Open-Package Check And Cable Connections

    -Individual real-time video recording as well as searching, playback, network surveillance, recording check, downloading, and so on. -Multi-playback mode. -Zoom at an arbitrary region. Net Operating · Through net tele-surveillance in real-time. · Tele-PTZ control · Tele-recording check and real-time playback. Alarm Linkage ·...
  • Page 7: Hard Disk Installation

    3. From bottom to shelf installation. 4. When multiple components are installed in the frame please take preventive measures to avoid a power circuit overload. 2.4 The Front Panel of the 411Z-960H Series CompuLan Center dba/Digital IDView Technologies , Dallas TX 75234...
  • Page 8 (13) Function Switching (14) Direction & Enter (15) IR Remote Receiver (16) Previous File (17) Slow Play (18) Backwards Pause (19) (20) Play Previous Frame (21) ESC (22) Power Switch (23) USB The Front Panel of the 1611ZA-960H Series CompuLan Center dba/Digital IDView Technologies , Dallas TX 75234 12000 Ford Road, Suite 110...
  • Page 9 Screen Switch/1 Record Search/2 (C) PTZ Control/3 Assist/4 Shift Cancel (G) IR Remote Receiver Light Indicator Direction & Enter The Front Panel of the LP16D1-960H Series CompuLan Center dba/Digital IDView Technologies , Dallas TX 75234 12000 Ford Road, Suite 110...
  • Page 10 (F) USB (G) Cancel (I) Record (H)Screen Switch (J) PTZ (K) Main Menu (L) Shift (M) Power Switch The Front Panel of the 811Z-960H & 1611Z-960H Series CompuLan Center dba/Digital IDView Technologies , Dallas TX 75234 12000 Ford Road, Suite 110...
  • Page 11: Rear Panel

    (16)Playback Pause (17)Fast Play (18)Play back Stop (19)Direction & Enter (20)USB (21)Stop Play (22)ESC (23)Power Switch 2.5 Rear Panel The Rear Panel of the 411Z-960H Series CompuLan Center dba/Digital IDView Technologies , Dallas TX 75234 12000 Ford Road, Suite 110...
  • Page 12 Video Input Video Output Audio Input Audio Network Output RS485 Power Video Input Video 12V Output Output Audio Input The Rear Panel of the 1611ZA-960H Series CompuLan Center dba/Digital IDView Technologies , Dallas TX 75234 12000 Ford Road, Suite 110...
  • Page 13 Video Input Audio Input Network External Interface Power Supply Switch Video Output Audio Output The Rear Panel of the LP16D1-960H Series Power Switch Power Supply Video Input Network External External Interface Interface Audio Output Video HDMI Output CompuLan Center dba/Digital IDView Technologies...
  • Page 14 The Rear Panel of the 811Z-960H & 1611Z-960H Series Video Input Audio Input HDMI Network External Power Supply Interface Power Switch Video Audio Output Output Video Input Video HDMI Output Network External Power Power Switch Interface Supply Audio Input Audio...
  • Page 15: Audio And Video Input, And Output Connections

    Also the creep age of low quality TV can lead to the damage of other equipments. 2.6.3 SDI Video Input Only part models of the 960H series support SDI encode for 1080P. CompuLan Center dba/Digital IDView Technologies , Dallas TX 75234...
  • Page 16: Audio Signal Input

    2.6.4 Audio Signal Input Audio port is a BNC connection. The input impedance is high so the tone arm must be active. The audio signal line should be firm and away from the electro magnetic Interference and connected credible which avoids false and joint welding and oxidation. The high voltage current should be avoided especially.
  • Page 17 4. Front equipment grounding note Bad grounding can lead to the burnout of the chip. 5. Alarm input type unlimited The DVR alarm output port is a constant opening type. Eight External Alarm Interface (1) Alarm Input 1,2,3,4 (2) Ground (3) RS232 (4) RS485 (5) Alarm Input 5,6,7,8...
  • Page 18: Alarm Input Port Specification

    2.7.1 Alarm input port specification 8 channels alarm input. The alarm input type is unlimited. The grounding and the com port of the alarm sensor are parallel (The alarm sensor is an external power supply) The grounding of the alarm and the DVR should be shared. The NC port of the alarm sensor must be connected with the DVR alarm input port.
  • Page 19: Basic Operation

    The 485 Interface Of Eight External alarms The 485 Interface of Sixteen External Alarms 2. Connect the video line with the DVR video input. 3. Electrify the speed dome. 3 Basic Operation Note: The button in gray display indicates nonsupport. 3.1 Turn On Plug in the power supply and turn on the power supply switch.
  • Page 20: Turn Off

    3.2 Turn Off There are two methods to turn off the DVR. Entering the main menu and choosing ‘turn off’ in the turn off the system option is called a ‘Soft Switch’. Pressing the power supply switch is called a ‘Hard Switch’. Illumination: 1.
  • Page 21: Preview

    The menu includes: Main Menu, Record Mode, Playback, PTZ Control, High Speed PTZ, Alarm Output, Color Setting, Output Adjust, Logout, View Mode Shift, and Spot. *Only partial models of the 960H series support Spot Shortcut Menu in full Analog (DVR)/Hybrid (HVR) Mode Shortcut Menu in Full /Digital (NVR) Mode Picture 3.2 Shortcut Menu...
  • Page 22: Main Menu

    *compared to the analog/hybrid mode's shortcut menu the full digital mode does not have a color setting function. 3.5.1 Main Menu When you login, the system main menu is shown as below: Picture3.3 Main Menu 3.5.2 Playback There are two methods for you to play the video files in the hard disk. 1.
  • Page 23: Record Control

    1. Playback control 2. Operation hint 3. File searching 4. Listed files 5. File information 【Listed Files】Look up the listed files that accord with the searching criteria. 【File Information】Look up the found file information. 【Playback Control】See details in the below chart: Function Function Play/Pause...
  • Page 24: Alarm Output

    Picture 3.8 Record Mode 【Schedule】Record according to the configuration. 【Manual】Click the ‘All’ button and the according channel is recording no matter the channel in any state. 【Stop】Click the ‘Stop’ button and the according channel stops recording no matter the channel in any state.
  • Page 25 Analog Channel – Only when the device is connected with the PTZ and the correctly configure protocolis ok. Operation interface is as follow and the functions include: PTZ Direction Control, Step, Zoom, Focus, Iris, Setup Operation, Patrol Between Spots, Trail Patrol, Boundary Scan, Assistant Switch, Light Switch, Level Rotation and so on.
  • Page 26 Step 2: click the Preset button, and then write the preset points in the input blank, Step 3: click Settings button, return the Picture 3.10 Complete setup, that is the preset points and preset position corresponds. Clear Preset:Input preset points, click Remove button, remove the preset. Preset point input blank Preset button Picture 3.11 Preset Settings...
  • Page 27 been set up) Step 3: repeat step1 and step2, until set out all the preset designated cruise lines。 Remove Preset:Please input preset value in the blank, click Remove Preset button, then remove the preset points. Remove Cruise Line:Input the number of cruise line, click Remove Cruise Lines button, then remove the cruise lines set。...
  • Page 28 Scan value blank Scan Button Picture 3.14 Scan Setup 2)Scan Calls In Picture 3.10, click Page Shift button, then enter PTZ control menu as shown in Picture 3.12. Please input the number of scan in the value blank, then click Scan button,PTZ begins to work on the scan line.
  • Page 29 Left/Right scan setting button Line scan button border Picture 3.15 Boundary Scan Setup 2)Boundary Scan Calls In Picture 3.10, click Page Shift button, then enter PTZ control menu as shown in Picture 3.12. Please input the number of scan in the value blank, then click Scan button,PTZ begins to work on the scan line.
  • Page 30: Color Setting

    【Auxiliary Number】The operation of corresponding auxiliary switch according to PTZ agreement; 【Page Shift】In Picture 3.16,click Page Shift button enter the Picture 3.17 PTZ Main Menu , the menu itself can be control by the menu control buttons 3.5.6 Color setting *color setting only apply for Hybrid(HVR)/full analog(DVR) mode, and only analog channel can setting.
  • Page 31: Logout

    Picture 3.19 Output Adjust Note: The black margin vertical & horizontal at output adjusts of hybrid mode is only effect to analog channel. 3.5.8 Logout Logout shut down the system or reboot up. You can use the desktop shortcut menu or enter [main menu].
  • Page 32: Main Menu

    4 Main menu 4.1 Main menu navigation Main menu Sub menu Function Config Set the recording configuration, recording type, recording time section playback Set recording search, recording play, video file storage Record Set screen capture period, type, etc. Storage Note:6000 series have no this function backup Detect backup device, format device, back the selective files Set motion detect alarm channel, sensitivity, area, linkage parameters:...
  • Page 33 Set main (extra) coding parameter: code mode, resolving ability, frame rate, code stream control, image quality type, code stream value, frame Encode between value, video/audio enable, configuration Note : only Hybrid mode and full analog mode have encode configuration. Network Set basic network parameters, DHCP and DNS parameters, network configuration high speed download...
  • Page 34: Record

    Automatic Set automatic reboot system and automatic deleting files. maintenance Resume setup state: common setup, code setup, recording setup, Restore alarm setup, network setup, network service, preview playback, serial port setup, user management Upgrade upgrade with external device(like USB) Device Info device hardware configuration and message Export the device's log or configuration to external device(like USB Import/Export...
  • Page 35 Picture 4.1 Record Configuration 【Channel】Choose the corresponding channel number to set the channel. Choose the all option to set the entire channels. 【Redundancy】 Choose the redundancy function option to implement the file double backup function. Double backup is writing the video files in two hard disks. When you do the double backup, make sure that there are two hard disks installed.
  • Page 36: Playback

    4.2.2 Playback Refer to chapter 3.5.2. 4.2.3 Backup You can backup the video files to external storage through setup. Note:The storage must be installed before the file backup. If the backup is terminated, the already backup can playback individually. Picture 4.2 Backup 【Detect】Detect the storage connected with the DVR such as hard disk or universal disk.
  • Page 37 Picture 4.3 Backup Remove:Clear the file information. Add:Show the file information satisfying the set file attributes. Backup format:configurate the backup file format, according to require, can choose Start/pause:Click the play button to start the backup and click the pause button to stop the backup.
  • Page 38: Alarm Function

    Picture 4.2 snapshot storage 【Channel】Select the related channel to set, click "all" to set all channels. 【Presnap】Setup presnap picture quantity before recording, default is 5 pieces 【Record】Set record status. "Schedule", "Manual" and "Stop". Schedule:Realise snapshot according to record type (regular, detect and alarm) and period Manual:...
  • Page 39: Motion Detect

    4.3.1 Motion Detect When system detects the motion signal that reaches the set sensitivity, the motion detect alarm is on and the linkage function is turned on. Note: "Advanced" button is the same as right click. *Motion detect function is different between Hybrid mode & Full digital mode: Digital channel: not only to enable motion detect function at local side, but also to enable the remote device that was connected.
  • Page 40 Video detect in full digital(NVR) mode Pic 4.4 【Channel】Choose the set motion detect channel. 【Enable】■ means that the motion detect function is on. 【Sensitivity】Choose in the six options according to the sensitivity. Note: Only the motion detect under hybrid mode/ full analog mode have this function of setting sensitivity, and also only the analog channel can set region.
  • Page 41 Picture 4.5 Region 【Period】Trigger the motion detect signal in the set time section. You can set according to week or set uniformly. Each day is divided into four time sections.■ means the set valid. Picture 4.6 set the time section 【Interval】Only one alarm signal is turned on even there are several motion detect signals in the set interval.
  • Page 42: Video Blind

    Picture 4.7 PTZ Activation under hybrid mode 【Delay】When alarm is over, recording will last some seconds(10~300sec),then stop. 【Show message】Pop the alarm information dialog box in the local host computer screen. 【Send EMAIL】■ means sending an email to user when the alarm is turned on. Note: Set in the [NetService] and send email.
  • Page 43: Video Loss

    Video Blind in Hybrid mode Video blind in full digital (NVR) mode Pic 4.8 Video blind Set method: refer to chapter 4.3.1. Motion detect 4.3.3 Video Loss When the equipment can not obtain the channel video signal, the video loss alarm is turned on and the linkage function is turned on.
  • Page 44 *Same as motion detect function; video loss is different between Hybrid mode & full digital mode: Digital channel: not only to enable video loss function at local side, but also to enable the remote device that was connected. When remote device with video loss, local side will start alarm recording, otherwise this function is not enable.
  • Page 45: Alarm Input

    4.3.4 Alarm input When the equipment obtains the external alarm signal, the alarm function is turned on. *Alarm input is the same between hybrid mode & full digital mode, function enable, when it was set normal, only need to connect alarm sensor at alarm input port on local side, the alarm information is occurring, and will link to related setting functions at the same time Note: "Advanced"...
  • Page 46: Alarm Output

    Pic 4.10 Alarm input Set method: refer to chapter 4.3.1. Motion detect 4.3.5 Alarm output Refer to chapter 3.5.4. 4.3.6 Abnormal Analysing and inspecting current software and hardware of the device: When some abnormal events happen ,the device will make a relative answer such as show message and buzzer. Picture 4.11 Abnormal 【Event Type】...
  • Page 47 Pic 4.12 Intelligent analysis setting page 【Channel No.】Only shows by “1”,at present, only the 1 channel with maximum resolution of 1080P in the full analog (DVR) mode and hybrid (HVR) mode 【Enable】tick it to enable the video analysis function, then can go for further setting, 【Algorithm rule】at drop-down box to choose the algorithm rule of detection, 【Rule】choose different algorithm rules, the related setting page is different.
  • Page 48 page, click Yes, alarm rules setting is finished. Pic 4.13 rules setting - cordon Items care:  Show traces tick it to enable, when this function is triggered, there will be read box shows around the moving object  Sensitivity , base on different requirements, there are 3 options in the drop-down box ...
  • Page 49 Pic 4.14 rule setting - items care Video diagnosis:  Sensitivity: base on different requirements, there are 3 options in the drop-down box  Detection type: there are 8 kinds of detection type: Brightness anomaly detection; Sharpness detection; Noise detection; Color cast detection; Screen freezes detection; Scene change detection; Anthropogenic interference and PTZ runway detection.
  • Page 50: System Setup

    Picture 4.16 the alarm image regarding one of the video analysis Video Teaching http://v.youku.com/v_show/id_XNDY5Mjc0OTcy.html ,cordon http://v.youku.com/v_show/id_XNDY5Mjc3MjAw.html , warning area http://v.youku.com/v_show/id_XNDY5Mjc4ODg4.html , items stranded http://v.youku.com/v_show/id_XNDY5Mjc4MDA0.html ,items stolen shift 4.4 System setup Set the system parameters such as General, Encode ( under Hybrid/full analog mode) , Network, Net service, GUI display, PTZ configure/RS485 device, RS232, Tour setup, Spot and digital。...
  • Page 51: Encode Setup

    【Date format】Choose the date format: YMD, MDY, DMY. 【Date Separator】Choose list separator of the date format. 【Time Format】Choose time format: 24-hour or 12-hour. 【Language】supports 29 languages at present: Arabic,Czech,English,Finnish,Greek,Indonesian,Italian,Japanese,Portuguese,Russian,Thai,T-Chinese,S-Chi nese,Turkish,Brazilian,Bulgarian,Farsi,French,German,Hebrew,Hungarian,Polish,Romanian,Spanish,Swedi sh,and Vietnamese 【HDD full】Choose stop record: Stop recording when the hard disk is full. Choose overwrite: Cover the earliest recording files and continue recording when the hard disk is full.
  • Page 52 parameter in the left part, and set the extra stream parameter in the right part. Note: Extra stream introduces video compression technique which was applyed for multi-channel playback simultaneously, Dial-up multi-channel real-time monitor under poor bandwidth, or mobile monitor and so on. Pictureture 4.20 Encode setup Independent channel code setting 【Channel】Choose the channel number.
  • Page 53: Network Setup

    4.4.3 Network setup Pictureture 4.21 Network 【Net Card】You can choose cable network card or wireless network card. 【DHCP Enable】Obtain IP address automatically(not suggested) Note:DHCP server is preinstalled. 【IP address】Set the IP address. Default: 192.168.1.10. 【Subnet mask】Set the subnet mask code. Default: 255.255.255.0. 【Gateway】Set the default gateway.
  • Page 54 or double click the service button to configure the parameters. Pictureture 4.22 NetService 【PPPoE setup】 Pictureture4.23 PPPOE Enable:Reverse■ means choose, setting can become effective. Input the user name and password that the ISP(Internet service provider)provides. After saving it reboot your system. Then the DVR will build a network connection based on PPPoE. The IP address will change into a dynamic IP address after the above operation is well done.
  • Page 55 Pictureture 4.24 NTP The NTP server must be installed in the PC. Enable:Reverse■mean choose,setting can become effective. Host computer IP: Input the IP address installed NTP server. Port: Default: 123. You can set the port according to NTP server. Time zone: London GMT+0 Berlin GMT +1 Cairo GMT +2 Moscow GMT +3 New Delhi GMT +5 Bangkok GMT +7 Hong Kong Beijing GMT +8 Tokyo GMT +9 Sydney GMT +10 Hawaii GMT-10 Alaska GMT-9 Pacific time GMT-8 American mountain time GMT-7 American mid time...
  • Page 56 be translated only if it is the correct DNS configuration. Port: Email server port number. SSL: Decide whether using Secure Socket Layer protocol to login. User Name: Apply the email server user name. Password: Input the password corresponding to the user. Sender: Set the email sender address.
  • Page 57: Enable】Click Enable, Then All Settings Will Be Available

    Pictureture 4.27 DDNS setup It is the abbreviation of dynamic domain name server. Local domain name: Provide the domain name registered by DDNS. User name:Provide the account registered by DDNS. Password:Provide the password registered by DDNS. When the DDNS is successfully configured and start, you can connect the domain name in the IE address column to visit.
  • Page 58 【User Name】User name of FTP 【Password】Password of user 【Anonymous】 :enable anonymous, no need for the setting user name and password 【Max File Length】Max length for upload files at every packed, default 128M 【Dir Name】 :The directory of upload file. Note: The user should have the authority to upload files. 【ARSP】...
  • Page 59 Picture: 4.30 alarm server setting 【Protocol type】GENERAL 【Enable】To click it means enable. 【Server IP】IP address of Alarm Server 【Port】Device Port No. 【Alarm Report】Click it means to report alarm information to server. 【Log Report】Click it, means to report log to server. 【Wireless Config】...
  • Page 60 【User Name】User name of 3G 【Password】Password of dial user 【IP Address】IP address, got from dial 【Mobile Monitor Setup】 To visit the device by mobile, please make a router mapping of this port and use CMS to monitor and operate it by protocol. Pictureture 4.32 Mobile Monitor Setup 【Enable】...
  • Page 61 need this port. 【Mobile Port】Router will automatically distribute Mobile Port for the device, when mobile monitor, it need this port. 【WIFI】 DVR connects to wireless router via WIFI module, and then to visit it through IP address, the precondition of using this function is to make sure the DVR has connected with WIFI modem. Picture 4.34 WIFI configure 【Search】...
  • Page 62: Gui Display

    【Enable】 :■ means enable, click it firstly before setting. 【Port】 :the default port is 554 4.4.5 GUI Display Configure the video output parameters including the front output mode and encode output mode. Front output:In the local preview mode include: channel title, time display, channel display, record status, alarm status, transparency and region cover.
  • Page 63: Ptz Device /Rs485 Device

    Eight Settings under the “Full Digital Channel (NVR) Mode” Picture 4.36 Output Mode shown below 【Channel Name】Click the “channel name” to enter the “channel name” dialogue box. You could modify the channel name here (supports maximum of 25 English characters). 【Time Title】mark the check box to display the system data and time on the surveillance screen.
  • Page 64 Picture 4.37 PTZ configure 【Channel】Choose the dome camera input channel. 【Protocol】Choose the corresponding dome protocol. (PELCOD as an example) 【Address】Set as the corresponding dome address. Default: 1.(Note:The address must be consistent with the dome address.) 【Baud rate】Choose the corresponding dome baud rate length. You can control the PTZ . Default: 115200.
  • Page 65: Rs232

    4.38 RS485 device 【Protocol】choose related protocol of brand model( for example: IDView); 【Address】set with corresponding address, default is 1; 【Baud rate】choose bard rate that related device use, default is 115200; 【Data bits】including 5-8 options,default is 8; 【Stop bits】including 2 options, default is 1; 【Parity】Include odd check, even check, sign check, blank check.
  • Page 66: Spot Configure

    Picture 4.40 tour configure 【interval】Set the patrol switch interval. The set range is 5-120 seconds. 【alarm tour】set the interval to shift alarm tour, range is 5-120 seconds, choose return when alarm ends, when alarm link to tour, system will auto shift to six-view after alarm finished. can turn on / off tour (...
  • Page 67: Channel Manage

    Picture 4.41 Spot configure 【interval】Set the patrol switch interval. The set range is 5-120 seconds. 4.5.0 Channel manage *Remark:only the HVR and 960Hseries product support this function. Digital manage including digital channel, channel status, and channel mode (Remark: there is only analog mode if the device is under full analog mode): Channel manage page under all analog (DVR) mode CompuLan Center dba/Digital IDView Technologies...
  • Page 68 Channel manage page under Hybrid (HVR) mode / full digital (NVR) mode Picture 4.42 channel manage interface Digital channel: Single link page of digital channel CompuLan Center dba/Digital IDView Technologies , Dallas TX 75234 12000 Ford Road, Suite 110...
  • Page 69 Multi-linkage page of Digital channel Picture 4.43 digital channel interface 【Channel】select channel title 【Enable】Open digital channel, click enable, then you can manage related settings 【Time Synchronization】Clicking it means the time of this channel and device is the same. 【Connection Mode】can be singe connect or multi-ink, multi-link modes can connect to several devices, device will be tour displayed one by one, tour interval can be set, no less then 10s;...
  • Page 70 【Protocol】Default is TCP 【Remote channel】User can input remote channel title from the device that you want to connect remotely 【Stream】Default is main stream, it does not support extra-stream at present; 【Device address】IP address of device. 【Port】Default is 34567 【User name】Default is admin Remark: clicking 【search】will show all the devices that were searched, user can choose any of the devices that you like.
  • Page 71 When a channel is added with device but it is not enabled, you will see as below: Channel status interface under full digital (NVR) mode (One of the channel without device) Remark: when the current resolution is over the max resolution that the channel supports, then a red “X”...
  • Page 72: Advanced

    Remark: this series of product with full analog channel mode, hybrid mode, full digital mode, and different model with different channel mode, user can shift the mode freely if necessary. 4.5 Advanced Manage tools menu includes: HDD manage, account manage, online user, output adjust, auto maintain, and upgrade.
  • Page 73: Account

    Picture 4.46 HDD manage 4.5.2 Account Manage the user purview. Note:1. The character length is 8 bytes at most for the following user and user team name. The blank ahead or behind the character string is invalid. The middle blank in the character string is valid. Legal characters include: letters, numbers, underlines, subtraction signs, and dots.
  • Page 74 Picture 4.47 account management 【Modify User】Modify the existed user attribute. 【Modify Group】Modify the existed team attribute. 【Modify Password】Modify the user password. You can set 1-6 bit password. The blank ahead or behind the character string is invalid. The middle blank in the character string is valid. Note:The user who possess the user control purview can modify his/her own or other users password Picture 4.48 modify password...
  • Page 75 Picture 4.49 Add User 【Add Group】Add a user group and set the purview. There are 33 different purviews: shut down the equipment, real time surveillance, playback, record setting, video backup and so on. Picture 4.50 add group 【Delete User】Delete the current user. Choose the user and click delete user button. 【Delete Group】Delete the current group.
  • Page 76: Online User

    Picture 4.51 Delete Group 4.5.3 Online user To check the information of network user that connected with local device, also can click the selected user to break up connection, (make √ at the box) ,then the user will be frozen after connection stopped, and will not log in until device reboot.
  • Page 77: Restore

    Picture 4.39 Auto maintain 4.5.6 Restore The system restore to the default. You can choose the items according to the menu. Picture 4.54 restores to default 4.5.7 Upgrade Upgrade Picture 4.55 CompuLan Center dba/Digital IDView Technologies , Dallas TX 75234 12000 Ford Road, Suite 110...
  • Page 78: Import / Export

    【Upgrade】choose USB interface. 【Upgrade file】choose the upgrade file. 4.5.8 Device Info Provide device interface info like audio in, alarm in/out to be conveniently used for user. Picture 4.56 device info 4.5.9 Import / Export Users can export the log info and the configure file from device to connected flash by clicking, and also can import related configure file from flash by clicking to settings, which greatly bring convenience to the customers.
  • Page 79: Info

    4.57 Import / Export interface 4.6 Info Display the hard disk information, including HDD info, code stream statistic, log info, version info 4.6.1 HDD info Display the hard disk state: hard disk type, overall capability, residual capability, the recording time and so on.
  • Page 80: Log

    Picture 4.59 BPS 4.6.3 LOG To search log information based on the set search mode. Log information include: system operation, configuration operation, data management, alarm affair, recording operation, user management, file management and so on. Set the time section to look up and click the look up button.
  • Page 81: Version

    4.6.4 Version Display the basic information such as hardware information, software version, issue date, serial number, NAT status and so on. Picture 4.61 version information 4.7 Shut down system Refer to chapter 3.5.8. Chapter 5: Cloud Technology Basic Operation Cloud technology monitor Cloud technology makes the device one step on net, greatly bringing convenience for the customer to monitor via wide area network, this technology is using the serial no.
  • Page 82 Connect failed interface successfully connect interface Picture 5.1 cloud technology server connection status  Log in cloud server Visit http://xmeye.net to see below log in page, it divides into two modes: by user and by device, the user can log in freely based on their need. *Remark: to log in “by user”, the user needs to register the first time.
  • Page 83 Picture 5.3 cloud technology operation interface Device manage Mainly use to add device, click “add” to add the serial number of device to be monitored. Picture 5.4 device manage interface CompuLan Center dba/Digital IDView Technologies , Dallas TX 75234 12000 Ford Road, Suite 110...
  • Page 84 Picture 5.5 add interface at device manage *Remark:in Picture 5.5, the user name means the user name of monitored device; password means the password of related user. My Device Mainly shows all the added devices here, click the on-line device name, you can access to control this device accordingly.
  • Page 85  Log in by device Picture 5.7 interface of log in by device Input the serial number of device and the verify code to monitor and control the device directly. Picture: 5.8 monitor page - log in by device CompuLan Center dba/Digital IDView Technologies , Dallas TX 75234 12000 Ford Road, Suite 110...
  • Page 86: Faq And Maintenance

    6 FAQ and maintenance 6.1 FAQ If the problems you are experiencing are not listed, please contact the local service or call the HQ service provider. We are willing to offer assistance. 1、 The DVR can not boot up normally. Possible reasons are as followed: The power supply is not correct.
  • Page 87 Possible reasons are as followed: When using the BNC output, the option between the N mode and PAL mode is wrong and the image becomes black and white. The DVR does not matched the monitor impedance. The video transmission distance is too far or the loss of the video transmission line is too large.
  • Page 88 There is something wrong with the frontal PTZ. The setting, connection or the installation of the PTZ decoder is not correct. The connections are not correct. The PTZ setting of the DVR is not correct. The protocols of the PTZ decoder and the DVR are not matched. The address of the PTZ decoder and the DVR are not matched.
  • Page 89 MAC address is conflicted. The net card of the DVR is bad. 16、 There is something wrong with the USB backup or writing a CD. Possible reasons are as followed: The rewritable machine and the hard disk are sharing the same data lines. The data is too much.
  • Page 90 The hard disk is damaged. 22、 The downloading files can not play. Possible reasons are as followed: There is no media player. There is no DX8.1 software or higher edition. There is no DivX503Bundle.exe file to play AVI video files. The DivX503Bundle.exe and ffdshow-2004 1012 .exe files must be installed in the windows XP system.
  • Page 91: Maintenance

    29、Picture will be frozen when multi-connection and shift devices. Picture coming out from the digital channel needs a few seconds, shift device means to show new Picture, and so it needs several seconds to buffer. 6.2 Maintenance Please brush printed circuit boards, connectors, fans, machine box and so on regularly. Please keep the grounding well done to prevent the video or audio signal interfered and the DVR from static or inductive electricity.
  • Page 92: Appendix 1.Remote Controller Operation

    Appendix 1.Remote controller operation Serial Name Function number Multi-window Same function as Multi-window button in the front button panel Numeric button Code input/number input/channel switch 【Esc】 Same function as【Esc】button in the front panel Direction button Same function as direction button in the front panel Record control Control the record Same function as “Record mode”...
  • Page 93: Appendix 2.Mouse Operation

    Appendix 2.Mouse operation *Take right hand as an example The mouse in USB connection is supported. Operation Function Double click one item in the file list to playback the video Double click the playback video to zoom in or out the Double left click screen Double click the channel to make it full screen display...
  • Page 94: Appendix 3.Hard Disk Capability Calculation

    Appendix 3.Hard disk capability calculation Make sure the hard disk installed to the DVR for the first time. Pay attention to the IDE hard disk lines connection. 1、 Hard disk capability There is no limit for recording machine. We recommend 120G~ 250G sizes to keep better stability. 2、...

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