Ford Fiesta Owner's Manual page 233

Issue
Text messaging This is a mobile phone-
is not working dependent feature.
on SYNC. Possible mobile phone
malfunction.
Audible text This is a mobile phone
messages do limitation.
not work on my This is a mobile phone-
mobile phone. dependent feature.
Issue
I am having Possible device malfunc-
trouble tion.
connecting my
device.
SYNC
Mobile Phone Issues
Possible Cause
USB and Media Issues
Possible Cause
231
Possible Solution
Turn off the auto download setting.
Check your mobile phone's compatibility.
Try turning your mobile phone off, resetting
it or removing the battery, then trying again.
Your mobile phone must support down-
loading text messages through Bluetooth
to receive incoming text messages.
Access the text messaging menu of SYNC
to see if the feature is supported by your
mobile phone. Press the PHONE button
and then scroll and select the option for
text messaging, then press OK.
Because each mobile phone is different
refer to your mobile phone's manual for the
specific mobile phone being paired. In fact,
there can be differences between mobile
phones due to brand, model, service
provider and software version.
Possible Solution
Try turning the device off, resetting it or
removing the battery, then trying again.
Make sure you are using the manufacturer's
cable.
Make sure the USB cable is correctly
inserted into the device and your vehicle's
USB port.