Getting Help; Limited Warranty; Technical Support; 30 Day Money Back Guarantee - Sensorsoft ST6105J User Manual

Getting Help

Limited Warranty

Sensorsoft Corporation warranties Sensorsoft products to be free from manufacturing defects for
a period of two years. This includes parts and labor. All shipping and brokerage fees are your
responsibility when returning a Sensorsoft product for warranty claims. The following will void
the warranty and 30 day money back guarantee:
•
signs of water or chemical damage
•
cracks to the housing
•
signs of tampering or reverse engineering

Technical Support

If in the unlikely event you should have problems installing or using your Sensorsoft product and
the previous sections of this manual have failed to provide a solution, we offer technical support
to help you overcome your difficulties (see web site address below). No-charge installation and
configuration support is provided for 90 days, after that there is a per-incident fee. Sensorsoft
Corporation does not provide free support to those wishing to write their own software; this is
available on a charge-per-incident basis only. Please contact support for current rates.
World Wide Web:
E-mail:

30 Day Money Back Guarantee

If for any reason you want to return a Sensorsoft product for a refund, you can do so within 30
days (calendar days) of your purchase. The refund does not include shipping or brokerage fees
you may have incurred or paid.

Returns

If returning a product or item, please keep in mind the follow guidelines:
•
Contact Sensorsoft for an RMA number (Return Material Authorization).
•
Provide a detailed explanation or reason for returning the product.
•
Return shipments that bear no RMA number (on the outside of the package) or are not
prepaid for shipping/clearing charges, will be refused.
http://www.sensorsoft.com
support@sensorsoft.com
Sensorsoft Thermometer User Manual
23