Troubleshooting - JustCom 201ASU User Manual

JC-201ASU/401ASU

Troubleshooting

The Auto Switch does not detect my computer
1.Check that the USB cable between the Auto Switch and the
computer is properly connected.
2.Make sure the connected device is not further than 15 feet away.
3.Check that the USB cable between the Auto Switch and the
computer is no longer than 15 feet.
4.Try connecting the computer to a different port.
5.Restart the computer and repeat installation
My USB peripheral device is not detected by the AOD
Switch software
1.Make sure the required drivers are installed and that the USB
device supports the operating system.
2.Make sure the connected computer is no further than 15 feet
away.
3.Make sure the connected USB device is no further than 15 feet
away.
4.Close the AOD software and re-open the application according to
the installation instructions.
The USB device is still being occupied by my computer
when my computer is shut down
1.Press and hold down the push button located on the front panel
of the Auto Switch for roughly 3 seconds, the switch will switch
away from the shut down computer into Auto mode.
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