Related Manuals for Stentofon ALPHACOM E A100K10602
Summary of Contents for Stentofon ALPHACOM E A100K10602
- Page 1 ALPHACOM E USER GUIDE IP & ANALOG MASTER STATIONS USER GUIDE A100K10602 2009.08.26...
- Page 2 IP Desktop Master Station Indicator LED & Loudspeaker Handset volume control Direct Access Keys (DAKs) Dialing keys Cancel/Private Manual speech direction control Information display Menu Selection buttons Microphone IP Flush Master Station Loudspeaker Volume control Display illumination control Information display Menu Selection buttons Direct Access Keys (DAKs)
- Page 3 Analog Desk/Wall Master Station Information display Indicator LED Handset Privacy selector Volume controll Direct Access Keys (DAK) Dialing keys Cancel Manual speech Loudspeaker Microphone direction control Dual Display Station Loudspeaker Volume control Indicator LED Direct Access Keys (DAK) DAK information display Privacy button Information display Arrow keys...
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Page 4: Table Of Contents
Contents INTRODUCTION ................6 MAKING INTERCOM CALLS ..............7 Starting and Ending a Hands-free Call ........7 Using the Handset to Call ............7 Setting to Private Mode ..............7 Calling to and From Noisy Environments ........9 Adjusting the Sound / Volume Level ..........9 Muting the Microphone ..............9 If Someone is Not at Their Station ..........10 Waiting For a Busy Station to Become Free .......10 Re-dialing ................10... - Page 5 RE-DIALING ...................20 CALL REQUEST ................21 RADIO / MUSIC PROGRAMS ............22 Selecting a Program ..............22 Turning Off or Toggling a Program ..........22 Scrolling Through Available Programs ........22 Turning On/Off Programs to Other Stations ........23 CONFERENCE ................24 Simplex Conference (Push To Talk) ..........24 Duplex Conference (Handsfree) ..........24 DOOR OPENING ................25 TELEPHONE CALLS ................26...
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Page 6: Introduction
The information in this document may be used with all STENTOFON IP & Analog Master Stations with or without display, including IP and Analog Desk Master stations, IP and Analog Flush Master stations, Industrial Master stations and Dual Display stations. -
Page 7: Making Intercom Calls
MAKING INTERCOM CALLS Starting and Ending a Handsfree Call To call another station: ● Dial the number of the station or, if the number has been pre-programmed: ● Press the direct access key (DAK) The LED indicator lights up on both stations when the call is connected and you will hear a short tone. - Page 8 To set the station to Private mode for Analog Master stations: ● Slide the privacy switch to the left across to PRIVATE. To set the station to Private mode for the Dual Display station: ● Press the P button – A “muted loudspeaker”...
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Page 9: Calling To And From Noisy Environments
Calling to and From Noisy Environments If there is disturbing background noise: ● Press M and hold while you speak. ● Release M while you listen. You are now in simplex mode. The volume will increase at the listening end. To go back to automatic direction switching: ●... -
Page 10: If Someone Is Not At Their Station
If Someone is Not at Their Station Sometimes, the person you’re calling may not be present at his/her station. In this situation, you have several options: ● Page 11 Cancel and make a Group Call (or All Call) ● Page 12 Activate the pre-programmed search list ●... -
Page 11: Searching For A Person
To extend the waiting period by another minute: ● Tap M briefl y To make an All Call (all stations in the system): ● Dial 84 For programming your group membership, consult the STENTOFON supervisor at your company. A100K10602 AlphaCom E User Guide... -
Page 12: Answering Voice Paging (Meet Me)
9 once more. If the station you call has no search list or if you have come to the end of the list, pressing 9 has no effect. For programming your search list, consult the STENTOFON supervisor at your company. Automatic Search... -
Page 13: Priorities
PRIORITIES Priority Features Your station can be assigned one of several priority features. Please consult your STENTOFON supervisor for the assign- ment of these priority features to your station. PRIVATE / Message Override When the station you call is in Private mode: ●... -
Page 14: Absence Messages
ABSENCE MESSAGES This feature requires additional equipment in the exchange for voice messages. The message numbers are factory default settings and may have been changed in your installation. Leaving an Absence Message at Your Station You can leave a prerecorded absence message at your inter- com station. -
Page 15: Leaving An Absence Message From A Remote Station
Leaving an Absence Message from a Remote Station If you are at another station and you want to leave an absence message on your own station: ● Dial your own station no. + 50 + message no. + digits for time/date/phone no. + M Deleting an Absence Message To delete an absence message: ●... -
Page 16: Voice / Text Messages
VOICE / TEXT MESSAGES This feature requires additional equipment for voice messages. The message numbers are factory default settings and may have been changed in your installation. Leaving a Call-back Message To leave a call-back message: Call me on ● number xxxx Press 8 while connected to a station. -
Page 17: Playing Back / Deleting Messages
Playing Back / Deleting Messages If you have received messages, the LED indicator on the station Call home will fl ash and you will hear a beep at regular intervals. To indicate that you are present and to play back any messages: ●... -
Page 18: Voice Help
Voice Help ..This feature requires additional equipment. The intercom station has a built-in system of voice help messages. In some situations you will get a voice help message if you hesitate before carrying out the next step in a function. The help message stops when you press a key. -
Page 19: Call Forwarding From Own Station
Call Forwarding from Own Station To forward your calls to a remote station: ● Dial 71 + remote station number + M. All calls to your station will now be forwarded to the remote station and the message “Call Forwarded” will be displayed. To cancel Call Forwarding: ●... -
Page 20: Reminder / Wake-Up Call
REMINDER / WAKE-UP CALL To set the reminder time that is within 24 hours: ● Dial 7883 + hour, minutes (7883 + hhmm) You will be prompted for the time which you enter in the 24- hour clock notation, e.g. 1500 for 3 pm. For the above example, the display will show: WaUp 15:00 28/03 To set the reminder time that is NOT within 24... -
Page 21: Call Request
CALL REQUEST To make a Call Request: ● Dial 623 + the station number You will hear a voice message: “Your call is registered. Please wait.” The message is spoken in English, German and French. Your call is registered, Call registered. The display will show: please wait. -
Page 22: Radio / Music Programs
RADIO / MUSIC PROGRAMS This feature requires additional audio sources. The radio channels, music or internal programs available will depend on your installation. Selecting a Program To select an audio program: ● Dial the Program Number Program 1 - 6 dial 801- 806 Program 7 - 38 dial 8101 - 8132... -
Page 23: Turning On/Off Programs To Other Stations
Turning On/Off Programs to Other Stations To set up a program to another station: ● Dial 74 + station number + program number To turn off a program at another station: ● Dial 74 + station number + 800 To set up a program to a group of subscribers: ●... -
Page 24: Conference
CONFERENCE There are two types of conferences available, namely Simplex (Push To Talk) and Duplex (Handsfree). Simplex Conference (Push To Talk) There are 50 simplex conference channels available with the default numbers ranging from 8201 to 8250. “Conference off” is 8200. To connect to a conference: ●... -
Page 25: Door Opening
To include other stations while in conference: ● Dial 56 + station number You can include/exclude stations/groups remotely with the codes 74 and 75 as you do in setting up programs. For example, to include remote station number 2525 in conference number 8301: ●... -
Page 26: Telephone Calls
Press 0 and wait for the dial tone. Dial the internal telephone number. Press C to end the call. Consult the STENTOFON supervisor at your company for more information on your system setup. Making an External Telephone Call Depending on the system confi guration you can: Either Press 0. -
Page 27: Calling From A Telephone To An Intercom Station
They are normally restricted from activating features like audio program selection and making outgoing telephone calls. For more information on available features, please consult the STENTOFON supervisor at your company. Receiving a Telephone Call at Your Station For incoming telephone calls to your intercom station: ●... -
Page 28: Pocket Paging
POCKET PAGING This feature requires additional equipment. The pagers are connected to the AlphaCom E exchange server. If the subscriber does not have a pager, the paging attempt is ignored. Search: ● Call the subscriber number ● Press 9 (Search list). For users with pagers, the pager option is usually fi... -
Page 29: Paging Without Answer Option
Paging Without Answer Option To send the station number as a text message: 2024 Dial the intercom station number. Dial 44 (Own station number). The pager display shows the directory number of the station activating the paging. Answer the paging by dialing the shown directory number at the nearest intercom station. -
Page 30: Answering Paging (Meet Me)
Answering Paging (Meet Me) If you have been paged with an answer option, there are different ways of answering, depending on the pager type and the exchange programming. At a convenient intercom station: Either ● Dial your personal answer code. ●... -
Page 31: Display Information
DISPLAY INFORMATION Information Display The IP Master stations have displays with 4 lines and 20 17/03-2009 10:45 characters each, while the Analog Master stations have 1001 Subscriber Name displays with only 2 lines. The information displayed may be the date and time, own and called name and directory number, Menu Name available functions, help text, messages, and status. -
Page 32: Conventional Name Search
Confi rm the desired main function by pressing [Ok]. 610 Group menu – The secondary menu will then be shown. Scroll up/down the secondary menu and confi rm by pressing [Ok]. – The function will then be executed. – Return to the main menu by pressing [Esc]. –... -
Page 33: Name Search In Subscriber Directory
Name Search in Subscriber Directory For IP and Dual Display stations: 9537 AlphaNumSrch The [Name] selection button is used to open and search for a number in the subscriber directory. ● Press the [Name] selection button. AlphaNumSrch The display will show: ●... -
Page 34: Programming Direct Access Keys - Dak
PROGRAMMING DIRECT ACCESS KEYS - DAK The DAKs provide single-touch, immediate access to your most frequently used directory numbers and functions. Programming DAK Directory Numbers and Functions Different stations have different number of DAK keys. The IP Desk Master Station has 10 DAKs while the IP OR and Flush Master Stations have 4 DAKs. -
Page 35: Direct Access Key Display Information
Direct Access Key Display Information Dual Display Station The Direct Access Key functions are shown on a display between the two key columns. An arrow symbol at the top or bottom of the display indicates Name 1 Name 2 the previous or next page respectively. The arrow keys are Name 3 Name 4 used to scroll between two DAK pages in idle mode. -
Page 36: Led Indications For Ip Flush Master
– Fast fl ashing green Call-in point included in simplex conference Consult the STENTOFON supervisor at your company for more information on how the LED indicators corresponding to each DAK are programmed. AlphaCom E User Guide A100K10602... -
Page 37: Subscriber List
SUBSCRIBER LIST Name Number A100K10602 AlphaCom E User Guide... - Page 38 Name Number AlphaCom E User Guide A100K10602...
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Page 39: Quick Reference Guide
QUICK REFERENCE GUIDE Functions Actions Programming Direct Access Keys 784 + number + press DAK Make a call Dial subscriber number High background noise level Press M when you speak End a call Re-dial 9532 All Call 84 + M to speak Group Call 85-89 + M to speak Answer All Call / Group Call... - Page 40 A100K10602 STENTOFON products are developed and marketed by Zenitel Norway AS. The company’s Quality Assurance System is certifi ed to meet the requirements in NS-EN ISO 9001:2002. Zenitel Norway AS reserves the right to modify designs and alter specifi cations without prior notice, in pursuance of a policy of continuous improvement. © 2009 Zenitel Norway AS.
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