User Guide
Troubleshooting: Storage space
My device isn't recognized when I connect it to my computer
If your computer doesn't automatically detect your BlackBerry device, try the following:
•
Check the USB cable and points of connection.
•
On the home screen, swipe down from the top of the screen. Tap
the operating system on your computer, change USB Connections to Connect to Windows or Connect to Mac.
•
Consider updating or installing device drivers on your computer. The drivers you need are automatically installed when
you download BlackBerry Link. To download BlackBerry Link, on your computer, visit
BlackBerryLink
and select the Windows or Mac option.
Settings > Storage and Access. Depending on
www.blackberry.com/
Documents and files
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