Troubleshooting - LG F7010N User Manual

Digital Photo Frame

Troubleshooting

Problems
G
The screen does not work.
G
The photo is not displayed on
the screen.
G
Video screen and sound
doesn t operate.
G
The music does not play
back.
G
The USB / memory card is not
detected.
G
The screen is black or none
of the buttons work.
G
I want to format the internal
memory.
G
It takes long for photo to
come up.
• Check if the product is connected to the power adapter properly.
• Check if the power adapter is connected to the power outlet properly.
• Press the Power button to turn the product on.
• There are some image file formats which are not supported.
Please check the product specifications.
• The configuration of video file could not match. Please check prod-
uct standard and then change the video configuration.
• There are some music file formats that are not supported. Please
check the product specifications.
• Press the , , buttons to check if the volume is turned off.
• Check if the USB cable is connected to the product and the exter-
nal device properly.
• There are some memory card formats which are not supported.
Please check the product specifications.
• Check if the files stored in the external device are supported file for-
mats.
• The product may not respond because of invalid file format, virus
infection or unexpected situation.
Turn DC Jack plug off and on to make it function normally.
• If you want to format internal memory, it is safe to use Setup ->
Internal Format. Format will delete all media file.
• Do not format internal memory using PC after connecting the prod-
uct to PC because it may cause malfunctions.
• When opening the file from external memory card, it could take
time.
• The time that photo comes up could be different depending on file
format type and size.
26
Solutions