Axis M1054 User Manual page 52

AXIS M1054 Network Camera
Troubleshooting
No audio
Incorrect setup
No audio or very poor audio
quality
Poor audio quality
CPU overloaded
Unsynchronized audio and
video
Distorted audio
Feedback loops
PIR Sensor sensitivity
The PIR sensor rarely triggers
or not at all
PIR sensitivity is too high or
too low
Check the sound card in the computer. Ensure that mute is not selected and that the volume
settings are correct.
Check that Enable audio support is selected under Setup > System Options > Security > Audio
Support.
Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio
Settings.
Reduce the number of listeners and viewers. Decrease image resolution and compression.
Synchronize the product's date and time settings with an NTP server. Go to Setup > System
Options > Date & Time.
Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio
Settings.
Feedback loops might appear in full-duplex mode. Try moving the microphone or the speaker, or
use half-duplex mode instead.
Since IR light is blocked by glass, the PIR sensor will not work if the product is placed behind
a window or similar.
Use the Sensitivity slider to adjust the PIR sensor sensitivity.
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