Productivity Suite; Testing Phone Hardware - NEC SoundStation IP 7000 Quick Start Manual

®
Setup Guide for the Polycom

Productivity Suite

Symptom
You are trying to access one of
the following features, but it is not
available on your phone:
• Corporate Directory
• Managing Conferences

Testing Phone Hardware

2 - 8
®
SoundStation IP 7000 Phone When Operating with a NEC UNIVERGE
Problem
The license is not installed on
your phone or it has expired.
Your system administrator may ask you to access a diagnostics menu on your
phone to test your phone hardware. From the diagnostics menu, you can test
your phone's microphones, keypad mappings, and display. See your system
administrator for instructions on how to perform these tests.
To test your phone hardware:
>>
Press
Audio Diagnostics, Keypad Diagnostics, or Display Diagnostics.
Corrective Action
Do the following:
1.
2.
For more information, contact your system
administrator.
, and then select Status > Diagnostics > Test Hardware >
®
Switch
Press the Menu key, and then select
Status > Licenses.
Using the arrow keys, verify that the
feature you want to use has a valid
license.