Calling - NEC SoundStation IP 7000 Quick Start Manual

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®
Setup Guide for the Polycom

Calling

Symptom
There is no dial tone.
There is no audible ringing.
A "hollow" phone icon displays at
the top left of the screen.
2 - 6
®
SoundStation
IP 7000 Phone When Operating with a NEC UNIVERGE
Problem
Power is not correctly applied to
the phone.
Ring setting or volume is low.
Outbound or inbound calling is
unsuccessful.
The phone is not registered to a
server.
®
Switch
Corrective Action
Verify that power is correctly applied to the
phone:
Check that the display is illuminated.
Ensure the network cable is inserted
properly on the underside of the
phone. (Try unplugging and
re-inserting the cable.)
Verify incoming ring setting and volume
level:
To adjust the ringer volume, press
or
either
phone is in the idle state.
Check that the ring type selected is
not set to Silent Ring. (For more
information, see the User Guide for
the Polycom SoundStation IP 7000
Phone, available at
www.necunified.com.)
Place a call to the phone under
investigation. Check that the display
indicates incoming call information.
Ask your system administrator to register
the phone to a server.
when the

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