Guarantee - Sagem PVR 6200T UK User Manual

14-3 GUARANTEE

Proof of purchase will be required. Should any malfunctioning arise,
the dealer or Sagem Communication helpdesk will advise you what to do.
If you bought your equipment from Sagem Communication directly, the following shall apply:
1) Sagem Communication undertakes to remedy by repair, free of charge for labour and replacement parts, any defects
in the equipment during a period of twelve (12) months from the date of original delivery of the equipment, where those
defects are a result of faulty workmanship.
During this twelve-month guarantee period, the defective equipment will be repaired free of charge; the customer must
however return the defective equipment in its original package with all accessories at his/her own expense, to the
address given by Sagem Communication After Sales Department, the phone number of which can be found on the
delivery slip. Unless the customer has concluded with Sagem Communication a maintenance contract for the equipment
which specifically provides for repairs to be carried out at the customer's residence, the repairs will not be carried out
on the equipment at the customer's residence.
The following sentence applies to purchases of equipment for the customer's trade, business or profession.
Except as otherwise expressly provided in this Document and to the extent permitted by law, Sagem Communication
makes no representations or warranties, express or implied, statuette or otherwise, and to such extent, all terms and
conditions implied by law are hereby excluded.
This guarantee does not affect the Customer's statutory rights.
2) Exclusions from Guarantee
SAGEM shall have no liability under the guarantee in respect of:
• damage, defects breakdown or malfunction due to:
- failure to properly follow the installation process and instructions for use, or
- an external cause to the equipment (including but not limited to, lightening, fire, shock or water damage of any
nature),
or
- modifications made without the written approval of Sagem Communication, or
- a failure or neglect to maintain the equipment or inappropriate maintenance, or
- unsuitable operating conditions, particularly of temperature and humidity, or
- repair or maintenance of the equipment by persons not authorised by Sagem Communication, or
- the removal and/or destruction of the label positioned on the fixation screw of the lower plastic cover,
• wear and tear from normal daily use of the equipment and its accessories,
• damage due to insufficient or bad packaging of equipment when returned to Sagem Communication,
• supply of new versions of software,
• work on any equipment or software modified or added without the prior written consent of Sagem
Communication,
• malfunctions not resulting from the Equipment or from software installed in user workstations for the purpose of
use of the equipment,
In order to apply the guarantee, you should contact your dealer
or Sagem Communication helpdesk at 0905 77 48 081*.
ATTENTION
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