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Rokonet WisDom User Manual

Wireless domestic security system
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See also: Installation & Programming Manual , User Manual
WisDom Wireless Accessories:
PIR Detectors
PET Detectors
Magnetic Contacts
for doors/windows
Smoke Detectors
All rights reserved. No part of this document may be reproduced in any
form without prior written permission from the publisher.
w w w . r o k o n e t . c o m
Additional
Wireless Keypad
4 Button Keyfobs
Pendant Panic
Transmitters
© 8/2004 ROKONET Electronics Ltd.
WisDom
Wireless Domestic Security System

User Manual

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Summary of Contents for Rokonet WisDom

  • Page 1: User Manual

    User Manual All rights reserved. No part of this document may be reproduced in any © 8/2004 ROKONET Electronics Ltd. form without prior written permission from the publisher. w w w . r o k o n e t . c o m...

  • Page 2: Customer Information

    Information in this document is subject to change without notice. Corporate and individual names and data used in examples herein are fictitious unless otherwise noted. Copyright  2004 Rokonet Electronics Ltd. All rights reserved. Customer Information RTTE Compliance Statement Hereby, Rokonet Electronics Ltd, declares that this control panel...
  • Page 3 User Manual WisDom User Manual...

  • Page 4: Table Of Contents

    Summary of User Commands CHAPTER 1: INTRODUCTION ..........10 WisDom Main Features ..........11 WisDom Architecture ............. 12 CHAPTER 2: OPERATING THE WISDOM ....... 13 Operating Tools............. 13 Voice Messaging ............14 LED Indicators..............15 POWER LED ..............15 ARM LED...............15 READY LED ..............16...
  • Page 5 CHAPTER 6: MAIN USER SETTINGS........38 Defining System Time and Date........38 Setting Follow-Me Numbers.......... 39 Scheduling Weekly Programs ........41 Automatic Arming/Disarming ........41 Defining a UO Activation Program ........42 Defining a User Limitation Program.......43 Setting Local Announcement Messages ......43 WisDom User Manual...
  • Page 6 CHAPTER 7: BACKUP BATTERIES.......... 48 CHAPTER 8: COMPLETE MENU OF USER FUNCTIONS..50 APPENDIX A: SYSTEM TROUBLES ........57 APPENDIX B: SYSTEM SOUNDS ........... 60 APPENDIX C: TERMS AND DEFINITIONS ......61 APPENDIX D: SCHEDULING TABLE........63 WisDom User Manual...

  • Page 7: Summary Of User Commands

    > [5]>Code > Activate Output [B] > [6]>Code > Chime On/Off > [7]>Code > View Trouble > [8]>Code > Zones Bypass [0]>Code > >[Zone No.] > Define Follow-Me Phone >[2]>[2]>[1]>[Code] > View Alarm Memory >[3]>[2]>[Code]> View Event Memory >[3]>[5]>[Code]> WisDom User Manual...
  • Page 8 >[6]>[Grand Master Code]> >[2] >[6]>[Grand Master Code]> >[5] Automatic Arm/Disarm >[Schedule No]>[1] Macro A activation for 2 seconds for 2 seconds Macro B activation Macro C activation for 2 seconds Zone Testing (Walk >[4]>[Grand Master Code]> >[2] Test) WisDom User Manual...
  • Page 9 WisDom User Manual...

  • Page 10: Chapter 1: Introduction

    You can place a household appliance or premises lighting under the control of the WisDom , where it can be conveniently turned on and off automatically or by user command from the system keys, wireless key fobs or remote phone.

  • Page 11: Wisdom Main Features

    WisDom Main Features The following table lists the main features of the WisDom: Feature Maximum Capability Total Wireless Zones Wired Zones Partitions / Areas User Codes Utility Outputs Total Key fobs Wireless Keypads Follow Me Numbers Scheduling Weekly Programs WisDom User Manual...

  • Page 12: Wisdom Architecture

    WisDom Architecture Your WisDom controls and monitors a variety of sensors, detectors, and contacts placed throughout the premises, which provide perimeter and interior burglary protection The system is supervised, meaning that the panel checks the status of each sensor to detect problems. If the panel detects trouble it will notify you with beeps and indicator lights on the panel itself.

  • Page 13: Chapter 2: Operating The Wisdom

    Chapter 2: Operating the WisDom The WisDom can easily be operated locally or remotely, with guidance of voice prompts to help you use your system. You can issue commands to the system and in turn, the system will communicate information to you via its display, indicators, messages and by the sounds it makes.

  • Page 14: Voice Messaging

    Voice Messaging Three types of spoken messages are heard when using the WisDom, locally in the premises or remotely to your mobile: Event messages: Upon event occurrence, the WisDom initiates a call to a remote Follow Me (FM) telephone number, informing you of a security situation by playing a pre-recorded Event announcement message.

  • Page 15: Led Indicators

    The system is in its Exit Delay time period. RAPID FLASH Indicates an alarm condition or after disarming an alarmed system while the display is in Alarm Memory mode. To restore the display to Normal Operation mode, press WisDom User Manual...

  • Page 16: Ready Led

    The Bypass LED indicates if there are bypassed zones in the system. Condition Description At least one intrusion zone is bypassed, or Stay mode is selected. There are no bypassed zones in Disarm the system is in Arm mode mode (Although there are bypassed zones). WisDom User Manual...

  • Page 17: Trouble Led

    2-way communication. There is no new message. Keys Functionality The keys on the WisDom can be used for a variety of functions. Each key is explained below. Numerical Keys Numerical keys are used to input the numeric codes that may be...

  • Page 18: Control Keys

    Refer to table on stored page 7 for the options activated by this key. Scrolls up a list or moves the cursor to the left. Scrolls down a list or moves the cursor to the right. WisDom User Manual...

  • Page 19: Emergency Keys

    Emergency Keys The WisDom has three dedicated sets of emergency keys. Each set of keys must be pressed simultaneously for at least 2 seconds in order to be activated. The following table describes the Emergency keys and their optional corresponding messages.

  • Page 20: Quick Key Operation

    A status letter represents the partition’s status, as follows: A: Partition Armed N: Partition Not Ready S: Partition Armed at Stay R: Partition Ready a: Partition in Alarm WisDom User Manual...

  • Page 21: Chapter 3: Local Arming And Disarming Of The System

    Remember, fire protection and the protection offered by the emergency keys are always armed and always available. Your WisDom offers the following kinds of arming: Away arming, page 22 Stay (Home) arming, page 23 Partition arming, page 24...

  • Page 22: Away Arming

    Failing to arm the system due to a reason other than a zone problem will be followed by a general message prompting you to use the information displayed on the LCD screen "System Not Ready, Fail to Arm, Check Display". WisDom User Manual...

  • Page 23: Stay Arming

    ” System Armed At Stay”. If the system cannot be armed it will be followed by a “Not ready to arm” message as described in the Away Arming section. WisDom User Manual...

  • Page 24: Partition Arming

    Partition Arming One of the WisDom’s advantages is its ability to divide the system to up to 3 partitions. Each partition may be viewed as a separate security system, each of which can be armed and disarmed individually regardless of the condition of the other.
  • Page 25 3 1-2-3-4 To arm partition 3 in Quick Away mode (If defined) press: To arm partition 3 with code 1234 in Stay mode press: 3 1-2-3-4 To arm partition 3 in Quick Stay mode (if defined) press: WisDom User Manual...

  • Page 26: Disarming

    A confirmation message will be heard. NOTE: If outside the premises, open an "Entry" door. The WisDom beeps, indicating that the Entry Delay time period has begun. The following message will be heard: "System In Disarm Process.

  • Page 27: Partition Disarming

    Duress Code 1-2-3-4 1-2-3-5 5-6-7-8 5-6-7-9 6-7-8-9 6-7-8-0 IMPORTANT: Under no circumstances must the duress code be used haphazardly or without reason. Central Stations, along with Police Departments, treat duress codes very seriously and take immediate action WisDom User Manual...

  • Page 28: Silencing An Alarm

    When silencing an alarm the system goes into disarm state. To silence an alarm: If outside the premises, open an "entry" door. The WisDom beeps, indicating that the Entry Delay period has begun. Observe the system LEDs. If the ARM LED is flashing and the display shows the distributed zone, an alarm has occurred in the system.

  • Page 29: Chapter 4: Remote Phone System Operation

    Chapter 4: Remote Phone System Operation The WisDom enables you to operate the system from remote phone. This consists of initiating a telephone call to or from the system, and interacting with voice menus that guide you through your required remote operation.

  • Page 30: Operations Menu

    Once you have entered the remote access code the following message is announced: ” Hello, Please Enter Your User Code, Followed By [#] ”. Enter the user code you usually enter in the WisDom followed by [# ]. NOTE: If an invalid user code is entered the “Wrong Code” message will be heard.
  • Page 31 Ask your installer which of your outputs are defined as latched and which are defined as pulsed. Changing Follow Me Numbers: Only the Grand Master, Master and Manager authority levels have permission to change FM numbers. For more information regarding Follow Me numbers refer to page 39 WisDom User Manual...

  • Page 32: Two Way Communication

    During Talking mode you can’t hear sounds from the premises. NOTE: At the premises, when you switch from Talk mode to Listen mode, the WisDom’s speaker sounds a beep. During Talking mode the Message LED flashes rapidly. To stop 2 way communication: Press [ ] to stop listening and talking and return to the Operations menu.

  • Page 33: Family Message Center

    NOTE: The MESSAGE LED in the WisDom flashes rapidity when a new message has been recorded. The LED turns off after the message has been heard. When you record a new message, the previous message is deleted.

  • Page 34: Receiving Calls From The System

    If no voice is detected, the event message will start playing 5 seconds after phone pick up. Interference noise on the telephone line might be recognized by the WisDom as a phone pick up and by that start playing the event message before the phone has been picked up by you.

  • Page 35: Acknowledge Menu

    NOTE: The Access to the Operations Menu and Listen and Talk options are only announced if your FM number has permission to access these options. For more information refer to page 39. To repeat the event message WisDom User Manual...

  • Page 36: Chapter 5: User Codes

    Authority Levels available for users of the WisDom. User codes may have variable lengths up to 6 digits, according to your installer's definition. The WisDom can support up to 32 different user codes. Your WisDom was given a Grand Master Code of 1-2-3-4 during manufacturing.

  • Page 37: Deleting User Codes

    For example, to assign a user code to user index number 6, press [ NOTE: In the WisDom system, the User Index number is from 00 to 32. The User Index number 00 belongs to the Grand Master user code. 6) Enter the new code and press 7) If successful, a single confirmation beep is sounded, and a message is displayed.

  • Page 38: Chapter 6: Main User Settings

    (Grand Master or Manager only) The correct time and date must be set to ensure proper operation of the Wisdom . The date and time are defined from the Clocks option in the User Functions menu. To set/change the system time: 1) From the User Functions menu, select [6] Clocks.

  • Page 39: Setting Follow-Me Numbers

    REMOTE PROGRAM:N REMOTE PROGRAM:N define the permission: Y: The user on the FM phone can enter the Remote Operations menu and perform all available options. N: The user on the FM phone cannot enter the Remote Operations menu. WisDom User Manual...
  • Page 40 To delete a number, place the cursor in the first position and press [ ] [0]. When done with your complete entry, press to store it. Up to 32 digits can be included in the phone number. WisDom User Manual...

  • Page 41: Scheduling Weekly Programs

    2) Enter your user code followed by 3) Select [5] for scheduler . 4) Select the program index number you want to define 5) Select [1] Arm/Disarm 6) Follow the LCD display messages that will guide you through the programming procedure. WisDom User Manual...

  • Page 42: Defining A Uo Activation Program

    N: During vacation, UOs are activated in the same way as defined in the time windows of the week. Y: UOs are activated during the vacation according to the time schedule defined in the next step (vacation definition). WisDom User Manual...

  • Page 43: Defining A User Limitation Program

    3) Follow the LCD display messages that will guide you through the programming procedure Setting Local Announcement Messages Upon event occurrence, the WisDom can announce the security situation to occupants of the premises by sounding a local Announcement message. This Announcement message can be enabled or disabled, per event.
  • Page 44 [13] Walk test 5) Use the key to select one of the following options: [N]: To disable the Announcement message for the selected event. This is the default. [Y]: To enable the Announcement message for the selected event. WisDom User Manual...

  • Page 45: Premises Operation Of The Family Message Center

    “Record Your Message After The Tone”. 2) After a tone is heard talk into the microphone located on the left corner of the WisDom from a distance of 3 cm. If you finish your message before the time limit, press the key again.
  • Page 46 [1] for 2 seconds again (or the Macro key you selected in step 4). The series of characters is saved and assigned to the selected Macro key. 7) If required, select an additional Macro key to program and repeat the above procedure. WisDom User Manual...
  • Page 47 Using the Arm / Stay Keys to Program Macro Keys In step 5 of the previous procedure, the keys are used to toggle between and enter characters that represent keys on the WisDom keypad. The following is a list of these characters and the keys they represent: Character Represents The Numerical keys from 0 to 9.

  • Page 48: Chapter 7: Backup Batteries

    Chapter 7: Backup Batteries The WisDom has 6 backup batteries that are used in time of main power failure. The batteries can be of two types: Non rechargeable: Size AA, 1.5VDC Alkaline Rechargeable: Size AA, 1.2VDC cells NOTE: The provided batteries by the manufacturer are rechargeable Nickel Cadmium cylindrical cell 1.2V 800mA AA.
  • Page 49 Pay attention to the batteries polarity printed on the case. 3) Put the battery housing back to its place. The low battery trouble should disappear within 4 minutes. NOTE: After replacing rechargeable batteries you should charge them for at least 12 hours. WisDom User Manual...

  • Page 50: Chapter 8: Complete Menu Of User Functions

    Chapter 8: Complete Menu of User Functions Your WisDom comes with a variety of selectable user functions that become available when you enter the User Functions mode. This chapter lists the complete menu of user functions. To enter the User Functions mode, press...
  • Page 51 5) Void rep. Prog: For installer use only!. Some protocols have a report code to the monitoring station for entering and exiting the installer programming. To avoid the entering report and save time, this function postpones the report for WisDom User Manual...
  • Page 52 Deletes a message that has been sent to the Remote LCD from the Upload/Download software. Message If defined by your installer the WisDom can be Anti-Code defined to be not ready to Arm after an alarm or tamper condition. To restore the system to Normal Operation mode, a technician code or an Anti-code must be entered.
  • Page 53 Used to easily test and evaluate the operation of selected zones in your system Chime Use to control the system chime or any function Control involving the Chime feature. Buzzer Use to control the buzzer or any function Control involving the buzzer feature. WisDom User Manual...
  • Page 54 Scheduler Enables you to define a weekly program with up to two time intervals per day, during which the system automatically arms, activates UOs, or prevents users from disarming, as described on page 41. WisDom User Manual...
  • Page 55 7 Voice Messages Message Enables to specify the order in which messages Structure are announced when receiving a call from the WisDom. There are 2 options: [Common, Event, Partition, Zone] [Event, Partition, Zone, Common] Use the keys to select your choice.
  • Page 56 9 Installer Programming Full Accesses the full menu of programming options. Program Partial Accesses a limited menu of programming Program options. NOTE: Refer to the WisDom Installation and Programming Manual for more information about the Installer Prog functions. WisDom User Manual...

  • Page 57: Appendix A: System Troubles

    Fail Report Fail" with the MS. "Clock Not The system's Set the Clock Not TROUBLE: TROUBLE: Set" clock has lost system's time SYSTEM CLOCK SYSTEM CLOCK track of the time and date, see and/or date. page 38 WisDom User Manual...
  • Page 58 The commercial Check the TROUBLE: TROUBLE: power has been connection of MAIN:AC TROUBLE MAIN:AC TROUBLE AC Power the WisDom 's interrupted; the system will transformer to continue to the mains. operate on its Ensure that standby battery power is not...
  • Page 59 It is Z=01 Z=01 [Zone X] " transmitter low recommended ZONE 01 ZONE 01 Battery battery has to call your Zone been detected installer to Trouble in a certain replace battery zone. in the relevant wireless transmitter. WisDom User Manual...

  • Page 60: Appendix B: System Sounds

    Appendix B: System Sounds In addition to the visual indications provided by the WisDom’s LEDs , your system produces audible annunciation after certain events . Event System Sound Intrusion Alarm Rapid beeping - continuous (see note 5) Fire Alarm Rapid beeping – Staggered (See note 3)

  • Page 61: Appendix C: Terms And Definitions

    "lower authority" are more restricted in what they may do. There are eight different Authority Levels available for users of the Wisdom Chime: The chime is a series of three short keypad tones, which can be set up to annunciate, during the disarmed period, the violation of selected intrusion zone(s).
  • Page 62 Partition: One of the WisDom advantages is its ability to divide any system into a number of partitions. You can think of each partition as a separate security system that can be armed and disarmed individually. Tamper: A device that prevents system hardware from being tampered with by triggering an alarm whenever a hardware component is opened.

  • Page 63: Appendix D: Scheduling Table

    User # Name User Disarm Limitation NOTE: You can choose any user in the system. Start Time Stop Time Start Time Stop Time 2 1 HH:MM 1 HH:MM 2 HH:MM HH:MM Sunday Monday Tuesday Wednesday Thursday Friday Saturday WisDom User Manual...
  • Page 64 Rokonet Limited Warranty Rokonet Electronics, Ltd. and its subsidiaries and affiliates ("Seller") warrants its products to be free from defects in materials and workmanship under normal use for 12 months from the date of production. Because Seller does not install or connect the product...

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