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EDNord QMS magicolor WX User Manual

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  • Page 1 ® ® EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 2 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 3 M WARNING! Warnings indicate the possibility of personal injury if a specific procedure is not performed exactly as described in the manual. ACHTUNG! Bitte halten Sie sich exakt an die im Handbuch beschriebene Vorgehensweise, da sonst Verletzungsgefahr bestehen könnte. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 4 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 5 Install the OPC Belt Cartridge 1-20 Fill the Paper Cassette 1-24 Connect the Printer to Your PC and Plug It In 1-26 Install the Printer Driver 1-26 Register the Printer ..............1-29 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 6 More About Print Media ............2-51 Print Media Sizes, Imageable Regions, and Margins 2-51 Print Media Types, Weights, and Recommended Brands 2-54 Print Media Storage 2-54 Preventing Media Jams ............. 2-55 Preventing Envelope Jams 2-56 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 7: Table Of Contents

    Replacing the Controller Board 4-11 Single In-Line Memory Modules (SIMMs) ........4-13 Updating System Software ............4-16 Troubleshooting 4-17 Updating the Windows 95 Printer Driver .........4-17 Updating the Windows NT 4.0 Printer Driver ......4-19 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 8 Remove the Fuser Unit and Oil Bottle ........6-4 Replace the Fuser-Roller Pressure-Release Pieces ....6-7 Remove the OPC Belt Cartridge ..........6-10 Remove the Waste Toner Pack ..........6-12 Repack the Printer ..............6-12 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 9 Your QMS Vendor A-2 Your Application Vendor A-2 Q-FAX A-2 The QMS Corporate Bulletin Board System A-3 CompuServe A-3 Internet A-3 QMS Customer Response Center (CRC) A-4 QMS World-wide Offices ............A-5 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 10 Centronics Parallel Cable Specifications ........B-4 Centronics/1284 Parallel Pinouts B-4 Notices ..................B-6 Energy Star Compliance B-6 FCC Statement B-6 Laser Safety B-7 Canadian Users Notice B-7 International Notice B-8 Warranty Considerations B-8 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 11 Finding a good location for the printer Unpacking the printer Checking shipment contents Setting up the printer Installing the printer driver Registering the printer EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 12 300 and 600 dpi color and monochrome docu- ments from PCs using Windows 95 or Windows NT. This chapter explains how to set up your QMS magicolor WX Print System for the first time and install the printer driver for either Windows 95 or Win- dows NT.
  • Page 13 In an area that allows plenty of space for ventilation and mainte- nance access: EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 14 Note: Store all of the packing materials where you can easily access » them if you ever need to relocate the printer or return it for service. ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 15 Remove the plastic wrap and all packing tape from the printer. Remove the top cover and remove the packing material from inside the printer. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 16: Your Qms Vendor

    Universal media cassette OPC belt cartridge Caution: The OPC belt cartridge is sensitive to direct sunlight. Don’t remove the cartridge from its protective bag until you’re ready to install it. ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 17 » Note: Store all of the packing materials where you can easily access them if you ever need to relocate the printer or return it for service. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 18 Raise the two green latches and lower the cartridge into the slot closest to the back of the printer. It should snap into place. Close the developer cartridge latches. ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 19 Remove the black toner cartridge from its protective bag. (Toner cartridges are color-coded on top.) Hold the toner cartridge as shown and shake it horizontally. This distributes toner evenly inside the cartridge and helps ensure quality printing. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 20 Caution: Never force a toner cartridge onto a developer cartridge, or you’ll damage the cartridges and the printer. If it doesn’t fit easily, make sure you’re installing the correct color cartridge: they’re keyed to fit each other. ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 21 Repeat steps 1-8 to load the remaining developer and toner cartridges in this order (from back to front): cyan, magenta and yellow. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 22 Pull up on the paper exit unit latch and then tilt the paper exit unit back and down to open it. Use the two green separator latches to tilt the pawl unit back. ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 23 Remove the two pressure-release pieces (one on each end of the fuser roller). Note: Store all of these pieces where you can easily access them » if you ever need to relocate the printer or return it for service. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 24 The first oil bottle and cleaning pad will last approximately 1,500 pages. After that, they will last approximately 3,000 pages. (Refer to chapter 5, “Maintenance,” for replacement instructions. ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 25 It’s in place when it clips securely into the slot with the white pad touching the orange roller. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 26 Place a finger on the outer edge of the oil bottle retainer and push it in and up to open the spring latch. ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 27 Close the paper exit unit. If you have trouble closing it, make sure the separator pawl unit is completely closed (see step 4). Close the top cover. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 28 Remove the waste toner pack from its protective bag and assemble it. Open the waste toner door (on the left side of the printer) by pushing the cover on the top-right corner. Remove any tape inside the compartment. ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 29 Insert the pack into the printer until it fits securely. Make sure the pack is level and centered. Close the waste toner door. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 30: Remove The Opc Belt Cartridge

    Remove the OPC belt cartridge from its protective bag. Save the protective bag to use during printer cleaning and main- tenance when the OPC belt cartridge is out of the printer. ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 31 The pressure release and tension release pins protect the belt and its cleaning blade by relieving tension during shipment. Save these pins to reinstall them if you need to ship the printer later. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 32 (unlocked). Slide the cartridge three-quarters of the way into the printer until the notches on each side of the bottom rest on the lip of the manual feed tray. ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 33 Turn the green end-handle on the cartridge down to close it and lock the cartridge in place. Close the manual feed tray. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 34 Make sure the size key slide on the back end of the cassette is set for letter- or A4-size media. LT A4 ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 35 Slide the filled cassette into the printer until it snaps firmly into place and is flush with the front of the printer. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 36 Windows NT 4.0, use the second procedure to install the printer driver. The QMS magicolor WX and Windows 95 support Plug and Play technology, which lets your PC and its attached devices work together automatically. After you’ve connected the printer to the PC and ’...

  • Page 37: The Message Window

    Turn on the PC. A message window informs you New Hardware Found, and then you’re prompted to insert the QMS magicolor WX printer driver disk. Insert the printer driver disk (shipped with your printer) in the PC’s 3.5"...
  • Page 38 After you’ve entered the full pathname of the directory, choose OK. QMS magicolor WX printer displays in the list box. Select the QMS magicolor WX printer. (Be sure to click the check box.) Then choose Next. If you’re replacing an existing Windows NT 4.0 printer driver, perform this step;...
  • Page 39 To register by mail, fill out and send in your warranty card. To register by telephone, in the US call QMS toll-free at (800) 637-8049. In other countries, refer to appendix A, “QMS Customer Support,” for the appropriate telephone number. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 40 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 41 Using the manual feed tray Printing on transparencies, labels, envelopes, and other special media Working with media sizes, imageable regions, and margins Preventing media jams Printer resolution and RAM Cancelling print jobs EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 42: Set Up The Printer

    Note: This section explains how to configure the QMS magicolor WX » printer driver in Windows 95. The following section explains how to configure the QMS magicolor WX printer driver in Windows NT 4.0. From the Windows 95 Start menu choose Settings. Then choose Printers.
  • Page 43 From the application’s File menu choose Print (or, in some cases, Print Setup). In the Print or Print Setup dialog box, select either the QMS magicolor WX Color or the QMS magicolor WX Monochrome printer driver. QMS magicolor WX Color provides 300x300 and 600x600 dpi resolution for color printing and 600x300 dpi resolution for monochrome printing.
  • Page 44 The Paper tab allows you to provide information about the type and location of the media you want to print on. Each option and button is explained in detail in this section. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 45 ** #10 Envelope is also known as Com 10. Purpose Sets the orientation (printing direction) of the print media. Choices Portrait—Printing across the narrow width of the page. Landscape—Printing across the length of the page. Default Portrait EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 46 QMS magicolor CX Print System. Contact your QMS vendor for specifications and purchase information.) Do not select Transparency when printing on regular paper. This may waste ink and cause smearing. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 47 Properties window, while the OK button allows you to save your changes and exit from the Properties window. The Cancel button allows you to cancel your changes and exit from the Properties window. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 48 The Graphics tab allows you to provide information how the text and images in your job will be printed. Each option and button is explained in detail in this section. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 49 Purpose Sets the printing resolution. Choices If QMS magicolor WX Color is the selected printer driver: 300 dots per inch Color—For printing color documents at 300x300 dpi 600 dots per inch Color—For printing color documents at 600x600 dpi 600 dots per inch Monochrome—For printing...
  • Page 50 The Color... button displays the Graphics—Color window. See the fol- lowing section, “Configuring Color Options,” for more information. » Note: The Color... button is available only if QMS magicolor WX Color is the selected printer driver. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 51 Properties window. The Cancel button allows you to cancel your changes and exit from the Properties window. Use the Color... button on the Graphics tab to display the Graphics— Color window. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 52 This option is not currently in effect. It is provided in the driver to allow you to use specially calibrated profiles when they become available. Contact your QMS vendor for availability and purchase information. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 53 The OK button allows you to save your changes and exit from the Graphics—Color window. The Cancel button allows you to cancel your changes and exit from the Graphics—Color window. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 54 Note: This section explains how to configure the QMS magicolor WX » printer driver in Windows NT 4.0. The previous section explains how to configure the QMS magicolor WX printer driver in Windows 95. Note: Any changes made here apply to all new documents;...
  • Page 55 From the Windows NT Start menu choose Settings. Then choose Printers. In the Printers window, select the QMS magicolor WX. From the File menu, choose Properties. The QMS magicolor WX 1Properties window displays. This win- dow contains the following six tabs: General, Ports, Scheduling, Sharing, Security, and Device Settings.
  • Page 56 WX Default Document Properties and the QMS magicolor WX Document Properties dialog boxes. Since the tabs display the same in either box, only one box is shown in full in the following illustration. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 57 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 58 More information about the media supported by this printer is located in “Print Media Sizes, Imageable Regions, and Mar- gins” on page 2-51. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 59 Landscape—Printing across the length of the page. Default Portrait Purpose Selects between gray scale and color printing. Choices Gray Scale—Print in black and white only Color—Print in color Default Color EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 60 WX Default Document Properties and the QMS magicolor WX Document Properties dialog boxes. Since the tabs display the same in either box, only one box is shown in full in the following illustration. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 61 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 62 More information about the media supported by this printer is located in “Print Media Sizes, Imageable Regions, and Mar- gins” on page 2-51. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 63 Select Key on the printer control panel Upper Tray—The standard media cassette Default Upper Tray Branch Paper/Output Purpose Sets the number of copies to be printed. Choices 1-999 Default Branch Graphic Purpose Sets the printing resolution. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 64 QMS magicolor CX Print System. Contact your QMS vendor for specifications and purchase information.) Do not select Transparency when printing on regular paper. This may waste ink and cause smearing. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 65 The OK button allows you to save your changes and exit from the Default Document Properties window. The Cancel button allows you to cancel your changes and exit from the Default Document Properties window. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 66 Halftone Color Adjustment is the first subbranch under the Document Options branch. When Halftone Color Adjustment is selected, the Halftone Color Adjustment window displays. Each option and button on this window is explained in detail in this section. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 67 (example: corrects red in the direction of blue). A positive adjustment corrects the hue clockwise on the color wheel (example: corrects red in the direction of green). EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 68 Black Ref.—0.000 White Ref.—1.000 Notes Increasing the value of the black reference point and decreasing the value of the white reference point increases contrast but narrows the range of midtones. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 69 Purpose Corrects for unbalanced brightness of the input image by adjusting input gamma. Choices Unchecked or checked (See Notes) Defaults Unchecked Range 0.250 to 6.5 Default 1.000 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 70 Blue scroll boxes and sets each input RGB gamma correction to 1.000 (brightness equal to input value). Purpose Selects a predefined test picture. Choices 1: Reference Colors 2: RGB Test Colors 3: NTSC Color Bar Default RGB Test Colors EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 71 Color Adjustment tab to their default settings. The Revert button allows you to reset all of the selections on the Half- tone Color Adjustment tab to the values in use when the tab was opened. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 72 Device Settings is the sixth tab in the QMS magicolor WX Properties dialog box. The QMS magicolor WX Device Settings tree in the dia- log’s window has two branches: Form To Tray Assignment and Half-...
  • Page 73 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 74 The choices appear in a lower window. Then select a form (media size) for the selected option. The selected form (media size) will appear in the upper window beside the name of the option. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 75 WX. Unless you’re an expert at handling these parameters, QMS recommends that you use the Half- tone Color Adjustment dialog box on page 2-26 to make color adjust- EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 76 Purpose Adjusts the color-intensity balance of the printing device. Range 0.2500-6.5000 Default 1.0000 Purpose Adjusts the print density. Range 576.9%-33.3%-DEVICE-1/52"-1/900” Default DEVICE EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 77 For example, 200.00% specifies that the pixel diameter is 200% larger than the printing resolution. “DEVICE” specifies that the halftone driver should use a pixel size based on the print resolution. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 78 The range (25.00 to 400.00) scales the entire device-output color darker or brighter by stretching device colors over a smaller or larger range. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 79 The OK button allows you to save your changes and exit from the Device Color / Halftone Properties window. The Cancel button allows you to cancel your changes and exit from the Device Color / Halftone Properties window. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 80 Note: This section explains how to configure the QMS magicolor WX » printer driver in Windows 95 for sharing. The following section explains how to configure the QMS magicolor WX printer driver in Windows NT 4.0 for sharing. Before you can let other people print to your printer, you have to set it up as a shared printer.
  • Page 81 » Note: This section explains how to configure the QMS magicolor WX printer driver in Windows NT 4.0 for sharing. The previous section explains how to configure the QMS magicolor WX printer driver in Windows 95 for sharing.
  • Page 82 The required files are copied to the appropriate directory. Note: When connected to a Windows 95 server, the QMS » magicolor WX printer driver must be installed on the server and on every client PC as illustrated below. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 83 Use the right mouse button to select the printer icon. From the shortcut menu that displays choose Install to add the printer driver to your PC. Follow the instructions on the screen. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 84 Print to this printer just as if it were connected directly to your PC. Use the following procedure to refill the standard or optional media trays. Pull the paper cassette out of the printer. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 85 (an arrow points in the direction of the printing side on most packaging). Also, if you're printing on paper, fan it to prevent the sheets from sticking together. (Don't fan transparencies or labels because this can cause jams.) EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 86 Paper Foil Adjust the paper guides on each side and on the trailing edge of the media so that they rest lightly against the media without causing it to buckle. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 87 Use your application's print setup feature to select the man- ual-feed tray and the media type you plan to use (paper or transparency). Use your application's print setup feature to select any other printing options you want. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 88 The media wrapping should indicate which is the printing side. If you're printing envelopes, load the envelope printing-side up, so that the flap side will be on the left when the envelope is pulled into the printer. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 89 Use the Windows 95 printer driver to select standard printing (see “Media Choice” on page 2-6) and any other printing options you want. Send your job. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 90 (see “Media Choice” on page 2-6) and any other printing options you want. See “Using the Manual Feed Tray” on page 2-47 for instruc- tions on feeding media manually to the printer. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 91 Letter small 8.50 x 11.00 215.90 x 279.40 Note 8.50 x 11.00 215.90 x 279.40 Envelope** 8.66 x 4.33 220.00 x 110.00 #10 Envelope** 9.50 x 4.125 241.30 x 104.78 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 92 ***Although the monochrome imageable region for legal-sized pages is 8.11" x 13.61"/205.90 x 345.60 mm, the full-color imageable region for this size is limited to 8.11" x 11.25"/205.90 x 285.75 mm. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 93 To compensate for imageable region constraints, use a larger page size or adjust margins, page size, or scale through your applica- tion. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 94 Media should be stored in its original wrapper, on a flat surface, away from dust and sunlight. Temperature—63.5° to 80.6° F (17.5° to 27° C) Humidity—60% to 70% relative humidity EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 95: Configuring The Windows 95 Printer Driver

    Keep the paper-feed rollers and the manual-feed belts clean. Dirty rollers and belts can draw media unevenly into the printer. See “Cleaning the Rollers” in chapter 5, “Maintenance.” EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 96 Note: Since all pages of a multi-page print job may not have been » received by the printer at the time you’re trying to cancel the job, you may have to cancel the job both at the printer and at your PC. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 97 About the message window About the indicators About the keys About printer configuration EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 98 It allows you to configure several printer features The control panel consists of a message window, eight LED indicators, and eight keys. Each of these is discussed in the following sections. PRINTING ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 99 (the indicator goes back on). Blinking—The printer is sleeping (in energy saver mode) or warming up, or an engine error has occurred (check the Message indicator). EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 100 When this LED and the Paper LED are both off, it means that Thick Stock has been selected in the printer driver. ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 101: The Control Panel Indicators

    QMS magicolor CX Print System. Contact your QMS vendor for specifications and purchase information.) Select media through the printer driver. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 102 Through the printer driver—Most of the configuration is done in this way. See chapter 2, “Printing.” Through the printer control panel—Several options are avail- able. The rest of this section explains how to use the configura- tion menu. ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 103 ENGLISH TIME OUT = 30 MIN GERMAN TIME OUT = 45 MIN FRENCH TIME OUT = 1 HR ITALIAN TIME OUT = 2 HR SPANISH TIME OUT = NONE DUTCH EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 104: Printer Configuration

    Advance through the available menus: Display Languages and Set Energy Save Select Save all options Next Advance to the next option within a menu Previous Return to the previous option within a menu ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 105 Status and error messages as well as configuration menus and options can be displayed in the message window several languages. Menu Display Language Choices Dutch, English, French, German, Italian, Spanish Default English EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 106 The QMS magicolor WX Print System is Energy Star compliant. The Set Energy Save menu allows you to specify whether the printer changes to a low-power state (the engine remains on, but the fuser turns off) after the printer is inactive for a specified length of time.

  • Page 107: Available Options And Accessories

    Available options and accessories Sheet feeder Envelope cassette Single In-line memory modules (SIMMs) Updating system software Updating the printer driver EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 108: Q-Fax

    Two small metal brackets Four large plastic corner brackets Note: There may be several other pieces with the sheet feeder, » but they are not required for this procedure. ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 109 Keeping the printer level, lower it onto the sheet feeder . The bot- tom side edges of the printer rest inside the sides of the sheet feeder. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 110 Align and attach the second metal bracket to the rear left sheet feeder post in the same way as you did the first bracket. ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 111 Note: If you move the printer with the sheet feeder attached, lift the » unit by the four bottom corners, not by the sheet feeder's cassette slot. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 112: The Envelope Cassette

    The envelope cassette fits in the slot for the standard or the optional media tray, but we recommend it be used in the standard slot. Remove the paper cassette from the printer. ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 113 On the envelope cassette, open the stacker arm and set the side and rear envelope stackers to the correct envelope size. Note: DL is the same as Com 9, and #10 is the same as » COM 10. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 114 Lift the stacker arm and load 30 or fewer envelopes printing- side up, so that the flap side will be on the left when the envelope is pulled into the printer. Flap Side Lower the stacker arm. ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 115 Slide the envelope cassette into the printer. Make sure you select the correct envelope size through your software driver when printing. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 116: Removing The Controller Board

    Turn the printer off, remove the power cord, and disconnect all interface cables from the printer. Loosen the two mounting screws that hold the controller board to the printer. ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 117 Caution: The following instructions are written for advanced users. Do not attempt this procedure if you have no experience working with circuit boards. Reinsert the controller board making sure it’s properly seated in its connectors. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 118 Tighten the two mounting screws. Reconnect all interface cables and the power cord, and then turn on the printer. ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 119 The QMS magicolor WX Print System comes standard with 4 MB of DRAM. However, you can use the 2 SIMM connectors on the control- ler board to upgrade the printer to 32 MB. Follow the instructions in “Removing the Controller Board”...
  • Page 120 If necessary, remove the currently installed SIMM(s). Pull the latch on each side of the SIMM connector outward using your thumbs. Tilt the SIMM forward and lift it out of the connector. ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 121: Replacing The Controller Board

    Reposition it, making sure that the bottom of the SIMM is seated completely in the connector. Follow the instructions in “Replacing the Controller Board” on page 4-11, being careful to follow the directions for elimi- nating electrostatic buildup. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 122 If necessary, connect the printer to the PC’s parallel port. Turn on the PC and the printer. Insert the QMS magicolor WX system software disk in the PC’s 3.5" disk drive. From the Start menu choose Run...

  • Page 123: Updating System Software

    1-16 a second time to write the new system software to flash memory. » Note: This section explains how to update the QMS magicolor WX printer driver in Windows 95. The following section explains how to update the QMS magicolor WX printer driver in Windows NT 4.0.

  • Page 124: Install The Printer Driver

    QMS magicolor WX printer driver disk. 11 Insert the QMS magicolor WX printer driver disk in the PC’s 3.5" disk drive, and choose OK to continue. 12 Follow the instructions on the screen to install the printer driver.
  • Page 125 Note: This section explains how to update the QMS magicolor WX » printer driver in Windows NT 4.0. The previous section explains how to update the QMS magicolor WX printer driver in Windows 95. From the Windows NT 4.0 Start menu choose Settings.
  • Page 126 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 127: Preventive Maintenance

    Preventive maintenance About consumables Replacing consumables EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 128: Preventive Maintenance Procedures

    Charger Unit” on page 5-26.) When you’ve printed 20,000 copies Clean the Rollers. (See “Cleaning or 12 months have passed since the the Rollers” on page 5-34.) last cleaning (whichever comes first). EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 129 An OPC belt that is used continuously (24 hours a day) will yield more output than one that is used intermittently because the OPC belt loses yield capacity as it ages. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 130 A, “QMS Customer Support,” for the phone num- bers of the QMS office nearest you. Choosing the right consumables for your QMS magicolor WX will not only increase its reliability and performance, but also minimize the risk of damage. Only QMS consumables, such as toner, developer,...
  • Page 131 Feuer in Berührung kommen. Einatmen oder Berührung mit Haut und Augen ist ebenfalls zu vermeiden, da dies zu Beeinträchtigungen der Atemwege, Haut- oder Augenreizungen führen könnte. Remove the top cover. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 132 Remove the new toner cartridge from its protective bag. Hold the toner cartridge as shown and shake it horizontally. This distributes toner evenly inside the cartridge and helps assure quality printing. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 133 Caution: Never force a toner cartridge onto a developer cartridge, or you’ll damage the cartridges and the printer. if it won’t fit easily, make sure you’re installing the correct color cartridge: they’re keyed to fit each other. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 134 Make sure the print density dial for the changed toner car- tridge is in the default (center) position. Replace the printer's top cover. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 135 Hold it across the center, squeezing the sides to loosen the pins on the back side from the developer cartridge notches. Then, lift the toner cartridge straight up and out of the printer. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 136 The securing latches are color coded (black, cyan, magenta, or yellow) to the color of the developer cartridge. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 137 Remove the developer cartridge from the printer, being care- ful not to spill any of the developer material. Dispose of it according to laws in your area. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 138 Remove the new developer cartridge from its protective bag, lift up the green latches, and lower it into the appropriate slot. It should snap into place. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 139 Close the developer cartridge latches. Grasp the tab on the top of the developer cartridge and pull the tab and attached clear tape straight up and out of the car- tridge. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 140 (one on the left side and one on the right) in the cartridge if it will be out of the printer for any extended time period. These pins protect and relieve tension on the belt and cleaning blade. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 141 Lift the green handle of the old OPC belt cartridge up to unlock it and pull the cartridge straight out of the printer, and discard it. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 142 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 143 It is in place when you can see the green arrows inside the metal frame of the printer. Turn the green end-handle on the cartridge down to close it and lock the cartridge in place. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 144 Turn off the main power switch on the back of the printer. Remove the top cover. Pull up on the paper exit unit latch and then tilt the paper exit unit back and down to open it. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 145 This type of damage is not covered under warranty or service contract. The first oil bottle and cleaning pad will last approximately 1,500 pages. After that, they will last approximately 3,000 pages. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 146 It’s in place when it clips securely into the slot with the white pad touching the orange roller. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 147 10 Place a finger on the outer edge of the oil bottle retainer and push it in and up to open the spring latch. 11 Remove the old oil bottle. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 148 If you have trouble closing it, make sure the separator pawl unit is completely closed (see step 9). 14 Replace the printer's top cover and turn on the main power switch. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 149 Open the waste toner door (on the left side of the printer) by pushing the cover on the top-right corner. Gently tap the old waste toner pack on its side to settle the toner down into the pack. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 150 Remove the new waste toner pack from its protective bag and assemble it. Insert the pack into the printer until it fits securely. Make sure the pack is level and centered. Close the waste toner door. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 151 After cleaning, allow all parts to dry before closing the printer, reattaching the power cord, and turning on the power switch. Make sure any parts removed during cleaning are replaced before reconnecting the power cord and turning on the printer. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 152 Lift the OPC belt cartridge handle up to unlock it, and pull the cartridge straight out of the printer. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 153 Locate the three brass-colored latches, which hold the charger unit in place. Then, swing each latch to the side to free the charger unit. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 154 Place the OPC belt cartridge in its protective bag or in a dark area again to protect it from light, and set it aside until you’re ready to reinstall the wire cleaner. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 155: Remove The Waste Toner Pack

    Haut und Augen ist ebenfalls zu vermeiden, da dies zu Beeinträchtigungen der Atemwege, Haut- oder Augenreizungen führen könnte. 11 Grasp the end of the pre-charger unit, and pull it downward and then straight out of the printer. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 156 15 Reinstall the waste toner pack, and close the waste toner cover. 16 Open the printer’s back cover by pressing the top-right corner. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 157 18 Remove the AC-charger. Press the latch outwards and lift the AC-charger. The latch is on the right side of the charger. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 158 23 Swing the three brass latches back over the charger unit to hold it in place. 24 Make sure the green handle on the end of the OPC belt car- tridge is turned up (unlocked). EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 159 It’s in place when you can see the green arrows inside the metal frame of the printer. 26 Turn the green end-handle on the cartridge down to close it and lock the cartridge in place. 27 Close the manual feed tray. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 160 Lift the OPC belt cartridge handle up to unlock it, and pull the cartridge straight out of the printer. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 161 Open the back cover by pressing the top-right corner. Open the transfer unit by pulling the green latch handle toward you and down. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 162 Wipe the transfer roller located just below the transfer drum. Rotate this roller to clean all sides with the cloth to remove paper dust, toner buildup, and other debris. Close the transfer unit. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 163 Turn the coupling gear on the right end of the fuser unit to access all sides of the rollers. 12 Close the paper exit unit. 13 Remove the media cassette. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 164 Lift it up and forward at the front of the platform until the lip of the platform drops over the metal guide rail, then slide the manual- feed platform out of the printer. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 165 Note: If you have the optional 250-sheet feeder installed, perform » the same procedure for that cassette. 22 Make sure the green handle on the end of the OPC belt car- tridge is turned up (unlocked). EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 166 24 Turn the green end-handle on the cartridge down to close it and lock the cartridge in place. 25 Close the manual feed tray. 26 Plug in the power cord and turn on the printer. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 167 Always test the solution on a small area of your printer to check the solution's performance. After doing any cleaning, allow all parts to dry before closing the printer, reattaching the power cord, and turning on the power switch. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 168 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 169 Repacking the printer for relocating or shipping EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 170 If you need to relocate or ship your QMS magicolor WX Print System after it has been installed, you must follow the procedures in this chapter to prevent damage to the printer and to keep your warranty valid. Caution: QMS cannot be held responsible for damage to your printer during shipment that results from the improper packaging of your printer.
  • Page 171 (one at each end) of the developer cartridge, and release the cartridge by press- ing back on the latches behind the car- tridge while pulling forward on the cartridge. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 172 Repeat steps 2-6 for the three remaining toner and developer cartridges. With the printer’s top cover still off, pull up on the paper exit-unit latch, and then tilt the paper exit-unit back and down to open it. ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 173 Close the oil bottle retainer, making sure the spring latch is securely in place. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 174 Return the fuser unit to its slot, and stuff a clean, wadded paper towel into the place normally occupied by the oil bottle to act as a cushion and to absorb any residual oil during the move. ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 175 With the printer’s top cover off and paper exit-unit still open, pull back the two latches (one on each side) of the separator pawl unit to unlock it. Then tilt the separator pawl unit toward the rear of the printer. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 176 Verbrennungs-gefahr besteht. Bitte lassen Sie die Fixiereinheit einige Zeit abkühlen, bevor Sie diese berühren. Holding one of the pieces down close to its base, firmly slide the base between the fuser rollers on one end. ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 177 When correctly positioned, the pieces fit snugly between the rollers. Close the pressure-release lever on the end of the fuser unit. Close the separator pawl unit. Close the paper exit-unit. Close the printer’s top cover. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 178 Open the manual feed tray by pushing the top-right corner to release the spring latch. Lift the green handle of the OPC belt car- tridge up to unlock it, and pull the cartridge straight out of the printer. ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 179 Store the OPC belt cartridge in its original shipping bag. If you don’t have this bag, carefully wrap the cartridge in a piece of dark, heavy cloth, and place it where it will not get scratched or damaged. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 180 Do not attempt to lift the printer by yourself. ACHTUNG! Der Drucker hat ein Gewicht von ungefähr 48 kg. Bitte versuchen Sie niemals, den Drucker alleine anzuheben oder zu transportieren. ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 181 In other countries, refer to appendix A, “QMS Customer Support.” If you have a sheet feeder, remove it from the printer. Otherwise, skip to step 2. Remove the plastic brackets from the corners of the sheet feeder. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 182 If you’re returning the printer for service, you don’t need to return the sheet feeder. Put the printer into the plastic bag. Caution: Be sure to keep the printer level. ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 183 Replace the plastic strap handles (two on each side of the printer). Get someone to help you with this step: Using the strap han- dles provided (two on each side of the printer), lift the printer onto its carton. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 184 Note: If you’re returning the printer for service, you don’t need to » return the toner and developer cartridges, oil bottle, OPC belt cartridge, paper cassette(s), sheet feeder, power cable, or interface cables. ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 185: Miscellaneous Problems

    Miscellaneous problems Mechanical problems Print quality problems Printer status and error messages Clearing media jams Installing the printer driver manually Placing a service call EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 186 Is your application set up correctly for printing? Are the communication parameters the same as those on your host and printer? If you still cannot identify the problem, contact your QMS vendor. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 187: Replacing A Toner Cartridge

    The job may have been too complex for the amount of memory currently installed in the printer. You have three options: Change to Coarse dither in the printer driver Print at 300 dpi Add more memory EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 188 The following section addresses specific print quality problems. Try the solutions in the sequence given. If these do not solve the problem, place a service call (see “Placing a Service Call” on page 1-36). EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 189: Replacing A Developer Cartridge

    “Changing Print Density” on page 7-10). Install a new cartridge if necessary. (See “Replacing a Toner Car- tridge” in chapter 5, “Maintenance,” for details.) The old cartridge may be defective, releasing too much toner. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 190: Replacing The Opc Belt Cartridge

    If this happens, run a few more pages through the printer to clean off the remaining toner. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 191 Reset the OPC belt cartridge: open the manual-feed tray and pull the OPC towards you about 4" (10 cm) and reseat it. Repeat this twice. Print a page to see if this solved the streaking problem. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 192 Reinstall the OPC and print a page to see if this solved the streaking problem. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 193 Reinstall the OPC and print a page to see if this solved the streaking problem. If you still see vertical streaks, install a new OPC belt cartridge. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 194 Locate the adjustment dials inside the printer to the front left. Turn the density adjustment dial to the left (counterclock- wise) to lighten the print or to the right (clockwise) to darken the print. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 195: Back Panel Open

    Either install a developer cartridge if one is not present or reinstall the current one correctly. (See chapter 5, “Maintenance,” for information on replacing the developer cartridge.) EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 196 6, “Repacking the Printer.” If the message still displays in the message window after you reinstall the fuser unit, call for service. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 197 The indicated media cassette is empty; reload PAPER OUT the cassette. (See chapter 2, “Printing,” for UPPER TRAY information on refilling cassettes.) PAPER OUT LOWER TRAY EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 198 PAPER MISMATCH The job will print on the installed media size. The OPC belt cartridge needs to be replaced. REPLACE BELT (See chapter 5, “Maintenance,” for details.) EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 199 The printer is warming up; the fuser is at a low WARMING UP temperature. Wait until the printer has warmed up before you print. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 200 Exit from the menu and ready the IDLE Offline printer to accept new print jobs. a. The first menu and option that display will be the last ones that were previously accessed. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 201: Call For Service

    5 minutes, then turn it back on. This often clears the service message indicator and printer operation resumes. Always try this before making a service call. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 202 To clear this jam, use the following procedure: Pull out the media cassette, and check the media-cassette slot. If media is there, skip to step 4. If not, continue to step 2. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 203 Locate the manual-feed platform. It's a black plastic tray at the top of the media-cassette slot. Remove the manual-feed platform. Lift it up and forward at the front until it drops out. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 204 Open and close the top cover to clear the jam message in the control panel window. When the control panel message window displays IDLE, the printer is ready to print. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 205 OPC belt cartridge, and the leading edge has jammed around the transfer area. To clear this jam, use the following procedure: Open the back cover. Press the top-right corner to release the spring latch. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 206 Remove the jammed media if the media is around the drum by using the following procedure. Otherwise, skip to step 4. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 207 Open the manual feed tray. Open the green handle on the OPC belt cartridge and pull the cartridge out about 2" (5 cm) to relieve tension on the drum. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 208 Push down the green handle to lock the OPC cartridge in place, and close the manual feed tray. Skip to step 5. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 209 ACHTUNG! Die Fixiereinheit wird sehr heiß! Bitte achten Sie darauf, daß sie diese einige Zeit abkühlen lassen, bevor Sie einen Papierstau beseitigen. Open the paper exit unit. Rear View EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 210 Close the transfer unit, and then the back cover. Close the paper exit unit. When the control panel message window displays IDLE, the printer is ready to print. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 211 To clear this jam, use the following procedure: Open the back cover by pressing the top-right corner to release the spring latch. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 212 WARNING! The fuser unit is hot! Do not remove a jam in this area until the fuser unit cools. ACHTUNG! Die Fixiereinheit wird sehr heiß! Bitte achten Sie darauf, daß sie diese einige Zeit abkühlen lassen, bevor Sie einen Papierstau beseitigen. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 213 Open the paper exit unit. Rear View EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 214 If some toner remains, use cool, not hot water, to rinse it off your hands or washable clothing. To avoid damage to the rollers, always remove jammed media gently. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 215 Close the transfer unit, and then the back cover. Close the pressure release lever on the fuser unit. Close the paper exit unit. When the control panel message window displays IDLE, the printer is ready to print. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 216 If ENGINE ERROR E9 displays in the control panel message window, use the following procedure to reseat the drum: Open the back cover of the printer. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 217 WARNING! The fuser unit is hot! Do not remove a jam in this area until the fuser unit cools. ACHTUNG! Die Fixiereinheit wird sehr heiß! Bitte achten Sie darauf, daß sie diese einige Zeit abkühlen lassen, bevor Sie einen Papierstau beseitigen. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 218 Driver” on page 1-27. The following procedure explains the manual installation of the Windows 95 printer driver. The QMS magicolor WX supports Plug and Play technology, which lets your PC and its attached devices work together automatically. Complete information is included in chapters 1, “Setup,” and 4, “Printer Options.”...
  • Page 219 16 Continue following the instructions in the Add Printer Wizard to complete the installation. 17 If you want install another printer driver (for example, if you selected the QMS magicolor WX Color in step 15 and you also want to install the QMS magicolor WX Monochrome), repeat steps 8-16.
  • Page 220 What operating system do you have and what version? What application(s) are you using? What is the QMS WX printer driver version (choose the About button on the driver’s Paper tab)? EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 221 Sources of customer support QMS world-wide offices EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 222 The first time you call, request the directory (press 2 on your phone or fax keypad when prompted). Then call back to request specific documents. You can order up to three documents per call. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 223: The Qms Corporate Bulletin Board System

    QMS. If you have access to the World Wide Web, you can view the QMS home page at http://www.qms.com/. The QMS ftp resource is ftp.qms.com. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 224: Internet

    Internet—If you have access to the World Wide Web, you can access the CRC through the QMS home page at http://www.qms.com/. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 225 8:30 am–7:00 pm Eastern Time Spare Parts Ordering and Information 1 (905) 206-9234 x238 8:30 am–5:00 pm Eastern Time Bulletin Board Service 1 (905) 206-0084 (81)- 3 3779-9600 Fax (81)-3 3779-9650 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 226 (+46) 8–600 01 30 Denmark Fax (+46) 8–600 01 33 Saskay House Unit 24 Sunninghill Business Park Peltier Road, Sunninghill, Johannesburg Republic of South Africa (+27) 11–807 6957 Fax (+27) 11–807 6960 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 227 28027 Madrid Spain (+34) 1– 742 5013 Fax (+34) 1–742 3152 Old Bridge House, The Hythe Staines, Middlesex TW18 3JF United Kingdom United Kingdom and Ireland (+44) 1784–442255 Fax (+44) 1784–461641 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 228 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 229: Print Engine Specifications

    Print engine specifications Controller specifications Environmental requirements Cable pinouts Notices EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 230 Warm-Up Time Within 4.5 minutes from a cold start Dimensions 20.5"/520 mm W x 22.3"/565 mm D x 14.6"/370 mm H Weight Approximately 106 lbs (48 kg) without consumables or interfaces installed ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 231 4 MB DRAM (upgradable to 32 MB via 2 SIMM connectors) FLASH EPROM (system code) Type i960SA processor operating at 16 MHz Relative Optimal Humidity 60%-70% Acceptable 20%-80% Temperature Optimal Range 63.5F-80.6F 17.5C-27C Acceptable 50F-90.5F 10C-32.5 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 232: Printer Options

    Signal Pin No. Signal Description Direction Strobe- Data 1 InOut Data 2 InOut Data 3 InOut Data 4 InOut Data 5 InOut Data 6 InOut Data 7 InOut Data 8 InOut ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 233 (TTL) level. Both the rise and fall times of each signal must be less than 0.2 microseconds. Data transfer must be carried out by recognizing the ACKNLG or BUSY signal. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 234 Note: To comply with Part 15 of FCC rules, shielded interface cables » must be used. ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 235 Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques (de la classe A) prescrites dans le Règlement sur le brouillage radioélec- trique édicté par le ministère des Communications du Canada. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 236 To prevent this, use an anti-static wrist- band. To use an anti-static wristband, attach one end of it to your wrist and the other end to any convenient electrical ground (for example, ’ EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 237 Handle the tray carefully, and try to handle it by the edges only. Incidental and consequential damages caused by not discharging electrostatic buildup can affect your printer warranty. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 238 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 239: Blank Pages

    Apply button 2-7, 2-11 Cancel 2-7, 2-11, 2-13, 2-20, 2-25, AUTOEXEC.BAT 7-4 2-31, 2-39 Color... 2-10 Default 2-31, 2-39 OK 2-7, 2-11, 2-13, 2-20, 2-25, 2-31, BACK PANEL MISINSTALLED 7-11 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 240: Canceling Jobs

    Adjusting 7-10 Paper exit plates 5-41 Print density 7-10 Pre-charger unit 5-30, 5-33, 5-40 Control panel Printer 5-2 Indicators 3-3 Register roller unit 5-34 Keys 3-5 Cleaning pad LEDs 3-3 — EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 241: Downloading Error Press Cancel

    Graphics options Driver, printer Configuring, Windows 95 2-8 Configuring, Windows 95 2-2 Configuring, Windows NT 2-14 Installing manually 7-34 Halftone color adjustments Installing, Windows 95 1-26 Configuring, Windows NT 2-26 — EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 242: Incomplete Jobs

    Laser safety B-7 Memory LEDs 3-3 RAM,SIMMs 4-13 Letterhead MEMORY INSTALLED x MEG VER x.x Printing 2-50 7-13 Location requirements 1-2 Message window 3-3 Control panel 7-11 Status messages 7-11 Messages — EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 243: Missing Dots

    Output tray 7-14 Media levels 5-2 PLEASE OPEN MANUAL FEED TRAY 7-14 PLEASE SET MEDIA FROM DRIVER Page Setup options 7-14 Configuring, Windows NT 2-16 PLEASE WAIT BOOTING 7-14 — EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 244: Please Wait Erasing Flash

    PRINTING NEED MORE MEMORY 7-14 Cleaning outside 5-41 Printing on network Handling 5-2 Sharing, Windows 95 2-40 Moving 6-7 Sharing, Windows NT 2-41 Physical characteristics B-2 PRINTING PAPER MISMATCH 7-14 Weight 4-3 Problems — EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 245: Quick Check

    Warm-up time B-2 Returning, printer Spills RMA number 6-2 Developer 5-5 Revert button 2-31, 2-39 Toner 5-5 RMA number 6-2 Status messages Back panel misinstalled 7-11 Belt cartridge misinstalled 7-11 — EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 246: Toner Empty

    Choosing 2-6, 2-7, 2-23, 2-24, 2-25 Printing Need More Memory 7-14 Printing 2-49 Printing Paper Mismatch 7-14 Smears 7-7 Replace 100K Kit 7-17 Tray assembly 4-10 Replace belt 7-14 Removing 4-10 Replace Fuser 7-15 — EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 247 Outer jam 7-13, 7-27 Paper Loss 7-13 Vertical lines Paper Out Lower Tray 7-13 Dark 7-7 Paper Out Upper Tray 7-13 Paper Out Upper, or Manual Feed Tray 7-14 — EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 248: Configuring Color Options

    Advanced options 2-20 Device settings 2-32 Halftone setup 2-35 Page setup options 2-16 Windows NT printer driver Configuring 2-14 Installing 1-27 YELLOW DEVELPR MISINSTALLED 7-11 YELLOW TONER EMPTY 7-15 — EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

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