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EDNord QMS 4060 Manual

Print system operation
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QMS 4060
®
Print System
Operation
1800463-001C
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500

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Summary of Contents for EDNord QMS 4060

  • Page 1 QMS 4060 ® Print System Operation 1800463-001C EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 2 36618. All Rights Reserved. This manual may not be copied in whole or in part, nor transferred to any other media or language, without the express written permission of QMS, Inc. EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 3: Table Of Contents

    Printer Basics ................1-5 The QMS 4060 Print System 1-5 Printer Components 1-6 2 Consumables Introduction ..................2-2 Consumable Life Expectancies ..........2-2 Job Size and Consumable Life 2-2 Average Life Expectancies 2-5 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 4 General Cleaning Guidelines 3-4 Cleaning the Transfer Assembly 3-5 Cleaning the Fuser Assembly 3-8 Cleaning the Reversing Unit 3-11 Cleaning the Outside of the Printer 3-12 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 5 Working with Status Pages ............5-10 Identifying a Status Page Type 5-10 Cancelling/Ending Print Jobs ...........5-11 Cancelling a Print Job 5-12 Cancelling All Print Jobs 5-13 Ending a Print Job 5-14 Contents EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 6 System Console Mode Switching Commands 6-44 Session Termination Commands 6-47 7 Print Quality Introduction .................. 7-2 About Halftone Types ..............7-2 About Intensity ................7-3 About Print Density ..............7-3 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 7 Paper Jam Message Stays On 9-27 Printer Resets 9-27 PostScript Errors 9-27 CrownNet Problems ..............9-28 Windows Driver Problems ............9-28 Printer Description Files 9-28 Output Problems ................9-29 Not All Pages Print 9-29 Contents EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 8 Sources of Support ..............A-2 Your QMS Vendor A-2 Your Application Vendor A-2 Q-FAX A-2 CompuServe A-3 Internet A-3 QMS Customer Response Center (CRC) A-3 QMS World-wide Offices .............A-5 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 9 C Repacking the Printer Introduction ................. C-2 Repacking Consumables ............C-2 Inserting Shipping Restraints ..........C-17 Reinstalling Shipping Restraints C-17 Final Repacking Steps C-20 Repacking the Options ............. C-27 Contents EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 10 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 11: Introduction

    In This Chapter . . . “Introduction” on page 1-2 “Typographic Conventions” on page 1-3 “Printer Basics” on page 1-5 “The QMS 4060 Print System” on page 1-5 “Printer Components” on page 1-6 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 12: About This Manual

    You’ll also find information on advanced printing fea- tures, printer care, print quality, and troubleshooting. Use this guide in conjunction with your other QMS 4060 Print System documentation. This chapter gives you a brief overview of this manual.

  • Page 13: Typographic Conventions

    Variable text you type; replace the italicized Mixed-Case word(s) with information specific to your printer or Italic computer Courier Information displayed in the printer message UPPERCASE window COURIER lowercase bold PostScript operators and DOS commands Introduction EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 14: Orientation

    LCOS is on the left side of the printer, then it means you are facing the front of the printer and the LCOS is on your left. QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 15: Printer Basics

    Paper stacking capacity of 500 sheets, 2500 with the 2K LCOS Paper stacking capacity of 500 sheets, 3500 with the 3K LCOS Consumable replacement by the operator Duplex printing Introduction EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 16: Printer Components

    Easy jam removal User friendly control panel Printer Components Refer to the illustrations and tables in this section when trying to find your way around the printer. QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 17 Main Power Switch Printer Component Function Control Panel The user interface to printer functions. Contrast Control Controls the contrast of the LCD panel. Function Buttons Five buttons for printer configuration. Introduction EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 18 Shows what size paper tray is set to. Lower Tray 500-sheet lower tray. Middle Tray 500-sheet middle tray. Upper Tray 500-sheet upper tray. Front Door Access to internal components. QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 19 Drum Unit Knob 2 Lever b1 Cleaning Brush Knob 1 Lever 5 Decurler Roller Knob Decurler Lever Lever 4 Duplex Unit Duplex Roller Knob Handle 3 Lever 6 Transfer Assembly Guide Introduction EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 20 Used to clear jams in the decurler area. Lever 5 Access to jammed paper in the reverser area. Cleaning Brush Used to clean the transfer assembly. 1-10 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 21 The control panel informs you when developer is low or out. Toner Hopper Contains a supply of toner. The control panel informs you when toner is low or out. Introduction 1-11 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 22 Filters ozone produced in print process. LCOS Connector Used for optional LCOS. AC Power Connector Power input for printer. LCIF Connector Used for optional LCIF. 1-12 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 23 Printer Basics The Control Panel The control panel for your QMS 4060 Print System consists of 5 con- trol buttons and a backlit LCD display with a contrast control. The LCD display contains graphical and textual information on printer sta- tus and control button functions.
  • Page 24 The currently selected tray is highlighted. If the optional high-capacity input bin or the output stacker is installed, then the graphic shows these units attached. 1-14 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 25: Consumables

    “Replacing the Ozone Filter” on page 2-33 “Replacing the Drum Unit and Transfer Charger” on page 2-35 “Replacing the Fuser” on page 2-43 “Replacing the Pick Rollers” on page 2-48 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 26: Consumable Life Expectancies

    Print Jobs Your QMS 4060 Print System will actually work more efficiently when continuously printing. The reason for this fact is that the printer has to mechanically prepare itself for printing before and after every print message it receives from the host computer.
  • Page 27 The chart below compares average printing output with developer life. 160000 140000 120000 Developer 100000 Life 80000 (in faces) 60000 40000 20000 Average Print Output (in faces) Consumables EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 28 Very complex graphics and fonts on the page can slow down the printer controller and the printer speed. Although the QMS 4060 uses a high performance controller with a state of the art processor, even its performance can be affected by very complex jobs.

  • Page 29: Average Life Expectancies

    4% toner coverage on A4/Letter paper. Your figures will vary depending on job size, toner coverage, and size of paper. “Faces” includes printing duplex. Therefore, for 1 letter-size page that is printed duplex, you would have 2 faces. Consumables EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 30: Preventing Media Jams

    Always discard the top and bottom sheets in case glue from the wrapper has leaked upon them. QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 31: Loading The Paper Tray

    Single-sided Down Top of form towards back of printer Loading the Paper Tray The QMS 4060 Print System standard configuration includes three 500-sheet paper trays. Loading paper in any tray involves the follow- ing steps: Opening the tray Setting the correct paper size for the tray (if necessary) and paper...
  • Page 32 On the other side of the thumbscrew is a triangle-shaped arrow which points to the open or close indication on the screw. Paper Guides Locking Thumbscrews QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 33 Changing the Paper Size for the Paper Tray Turn the thumbscrew counterclockwise to unlock one of the paper size guides. You should be able to lift up and remove the paper size guide after unlocking it. Consumables EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 34 Note: If you are setting up the tray for 11"x17" (ledger), the left paper guide is stored in a slot near the front section of the tray. 2-10 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 35 Setting Up the Paper Size Indicator Open the plastic bag in the starter kit containing the paper- size cards. Break off the label that indicates the correct paper size for each tray. Consumables 2-11 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 36 Take off the top and bottom sheets. The top and bottom sheets sometimes have residual glue buildup that could cause the printer damage. 2-12 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 37 Check the display panel graphic for the correct paper size for each tray. LETTER IDLE LETTER LEGAL Online Cancel Tray Status Copy Close the tray. Repeat this procedure for the other trays. Consumables 2-13 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 38: Labels: Special Considerations

    Paper sizes for the custom tray are Letter, Executive, A4, A5, B4, B5, Legal, 11"x17", A3, Statement, B4(ISO), and B5(ISO). 2-14 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 39: Transparencies: Special Considerations

    The toner forms the image on the drum and then transfers the image to the page. The photosensitive drum has characteristics simi- lar to those of photographic film. Consumables 2-15 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 40: Toner Recycling

    (by turning on toner recycling) or dis- posing of it. For optimal print quality, we do not recommend recycling. 2-16 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 41: Toner Storage

    Should be kept away from extreme heat or humidity. Additional toner bottles may be purchased from your QMS vendor. Consumables 2-17 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 42: Adding Toner

    QMS printers. Other brands of consumables will not fit the printer and will cause toner and developer spills. This will result in possible damage to the printer and its environment. 2-18 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 43 Tap the toner bottle several times to make sure all of the toner has emptied. Note: It takes about 30 seconds for the bottle to empty. » Consumables 2-19 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 44 Roller When the toner bottle is empty, turn it 180° (1/2 turn) counter- clockwise and lift up to remove. Close the toner fill lid. 2-20 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 45 This message appears after you close the upper-right door and the printer detects new toner. Follow the next procedure for replacing the cleaning roller. Consumables 2-21 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 46: Replacing The Cleaning Roller And Precharger

    WARNING : Be careful; the area around the fuser assembly is hot . ACHTUNG! Verletzungsgefahr! Bei Betrieb wird die Umgebung der Fixiereinheit heiß. 2-22 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 47 Replacing Toner, Collector Bottle, and Cleaning Roller Insert the new cleaning roller, and push it all the way in until it is firmly seated. Consumables 2-23 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 48: Replacing Developer

    When the developer has reached the end of its useful life, the printer will prompt you to replace the developer. This should occur at approx- imately 160,000 faces. 2-24 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 49 Remove the developer bottle from the developer kit. Press the Offline button and access the Administration/Con- sumables/Developer menu. The message window should display LETTER CONSUMABLES LETTER DEVELOPER LEGAL Next Offline Select Menu Previous Consumables 2-25 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 50 Menu Previous Open the upper-right door. The message window displays WASTE BOTTLE IN? LETTER LETTER SELECT WHEN DONE LEGAL Next Offline Select Menu Previous 2-26 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 51 Note: Make sure the developer waste bottle is in place. The » printer will not perform the next step until the bottle is set properly. The printer will prompt you to insert the developer waste bottle. Consumables 2-27 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 52 You should hear the developer purging and after about 30 sec- onds the message window displays OPEN UPPER RIGHT LETTER LETTER DOOR LEGAL Next Offline Select Menu Previous 2-28 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 53 Next Offline Select Menu Previous Open the developer fill lid. Line up the guide pins on the bottle with the guide pin slots on the developer fill opening. Consumables 2-29 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 54 11 When the bottle is empty, gently tap it several times to make sure all of the developer has loaded. 2-30 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 55 Replacing Developer 12 Turn the developer bottle 180° counterclockwise and lift it up to remove it. Consumables 2-31 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 56 15 Remove the small cap from the side of the developer bottle. 16 Turn the cap around and place it in the storage position on the bottle. 2-32 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 57: Replacing The Ozone Filter

    After about two minutes you will be able to resume normal operation. Replacing the Ozone Filter Every other time that you replace the developer you should also replace the ozone filter. Consumables 2-33 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 58 Remove the old ozone filter from the holder on the rear of the printer. Remove the ozone filter from the developer kit and take it out of its packaging. Ozone Ozone Filter Filter 2-34 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 59: Replacing The Drum Unit And Transfer Charger

    The drum unit and transfer charger in your printer lasts approximately 250,000 prints before you need to replace them. Use the following procedure to replace the drum unit and transfer charger. Consumables 2-35 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 60 Next Offline Select Menu Previous Open the front door of the printer. While pulling down on handle 3, carefully lower the transfer assembly guide. 2-36 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 61 In one movement, push in, pull up, and then pull out to remove the transfer assembly from the guide assembly. Set the old transfer assembly aside for now. Turn the drum locking knob counterclockwise to release the drum. Consumables 2-37 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 62 Also, we recommend that you keep the bag for use if you should have to remove the drum from the printer. 2-38 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 63 13 While holding the drum by the handle, set it on a solid surface and carefully remove the protective cover from the drum. Consumables 2-39 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 64 Lever b1 16 Gently push on the drum unit and turn the thumbscrew clockwise to lock the drum unit in place. 2-40 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 65 SELECT WHEN DONE LEGAL Offline Select Next Menu Previous 20 Remove the new transfer assembly from the maintenance kit and take it out of its shipping box and cover. Consumables 2-41 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 66 Slide the transfer assembly all the way into the transfer assembly guide until it clicks into place. Alignment Pin 2-42 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 67: Replacing The Fuser

    23 Turn lever b1 to the left. Replacing the Fuser Approximately every 300,000 faces you need to replace the fuser of your printer. Use the following procedure to guide you through this replacement. Consumables 2-43 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 68 WARNING : Be careful; the area around the fuser assembly is hot . ACHTUNG! Verletzungsgefahr! Bei Betrieb wird die Umgebung der Fixiereinheit heiß. 2-44 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 69 Loosen the thumbscrew by turning it counterclockwise to unlock the old fuser. Pull the old fuser out and lift up and hold the bottom to remove it from the printer. Consumables 2-45 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 70 Remove the foam tab next to the pressure release lever on the front of the fuser. Insert the new fuser in the printer by aligning the fuser to the guides inside the printer. 2-46 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 71 12 If the fuser does not seat properly: Hold the fuser up against the printer using light pressure. Carefully rotate the decurler roller knob clockwise until the fuser seats flush against the printer. Consumables 2-47 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 72: Replacing The Pick Rollers

    The tray pick rollers in your printer last approximately 500,000 faces before you need to replace them. Use the following procedure to replace the pick rollers for the upper, middle, and lower trays. 2-48 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 73 Press the Select button to tell the printer you are ready to replace the pick roller. The message window displays LETTER REPLACE PICK x LETTER SELECT WHEN DONE LEGAL Next Offline Select Menu Previous Consumables 2-49 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 74 For ease of accessing the tray roller assemblies, remove all trays and set them aside. Locate the pick unit 1 (upper tray) assembly. Pick Unit Roller Assembly 2-50 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 75 Both are secured in place by blue plastic clips. On the lower assembly, remove the clip by pulling down on the tab. Consumables 2-51 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 76 12 Slip the new lower roller on the shaft and turn it until the lim- iter tabs are seated into the roller holes. Tabs Outer Roller Torque Limiter 2-52 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 77 13 Attach the new clip onto the shaft to secure the lower roller assembly. 14 On the upper roller assembly, remove the clip by pulling down on the tab. Consumables 2-53 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 78 17 Hold the new upper roller assembly the same way you took the old assembly out, and slide the new assembly onto the shaft. 2-54 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 79 18 Position the assembly hole over the tab and slide the upper roller assembly all the way in. 19 Attach the new clip onto the shaft to secure the upper roller assembly. Consumables 2-55 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 80 22 Follow the same procedure to replace the pick roller for the other two trays. 23 Reinstall the trays in the proper positions. 2-56 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 81 Press the Select button to tell the printer you are ready to replace the pick roller. The message window displays LETTER REPLACE PICK LCIF LETTER SELECT WHEN DONE LEGAL Offline Select Next Menu Previous Consumables 2-57 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 82 Release the LCIF from the printer and slide it back on its rails. From the printer side of the LCIF, locate the lower roller assembly at the center top. 2-58 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 83 Grasp the new lower roller assembly and insert the shaft into the holding tabs the same way you removed the old assem- bly. Slide it in and back into the other tab. Consumables 2-59 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 84 Slide the LCIF back towards the printer until it latches. Add paper and close the door. Press Select on the control panel. 2-60 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 85: Printer Care

    Printer Care In This Chapter . . . “Handling the Printer” on page 3-2 “Cleaning the Printer” on page 3-3 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 86: Introduction

    Make sure two people are available to lift the printer when moving it. The printer weights about 298 lbs (135 kg); do not attempt to move it by yourself. QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 87: Cleaning The Printer

    Call QMS Service if you cannot clean up serious toner spills. See appendix A, “QMS Customer Support,” for information on contacting QMS service. Printer Care EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 88: Tools For Cleaning

    Do not leave moisture inside the printer. Allow all parts to dry thoroughly before closing the printer cover. Use a soft, lint-free cloth. QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 89: Cleaning The Transfer Assembly

    Caution: As you handle the transfer assembly, be careful not to touch or damage the transfer wire. While pulling down on handle 3, lower the transfer assembly guide. Printer Care EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 90 Use the blower brush, stored on the inside of the front door, to clean the transfer assembly. QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 91 Slide the transfer assembly all the way into the transfer assembly guide until it is firmly seated. Alignment Pin Printer Care EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 92: Cleaning The Fuser Assembly

    To maintain clear, crisp print quality, and to help prevent paper jams, clean the fuser assembly every 3 months, or when necessary. Use the following procedure: Open the front door of the printer. QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 93 Pull the fuser out and lift up and hold the bottom to remove it from the printer. Use a clean cloth or a toner vacuum to wipe any toner or dust off the fuser and paper guides. Printer Care EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 94 Lightly push on the fuser and tighten the thumbscrew by turning it clockwise to lock the fuser in place. 3-10 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 95: Cleaning The Reversing Unit

    ACHTUNG! Schalten Sie vor der Reinigung bitte den Drucker aus, ziehen den Netzstecker heraus und entfernen alle Kabel von den Schnittstellenanschl ü ssen, bis die Fixiereinheit abgek ü hlt ist. Printer Care 3-11 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 96: Cleaning The Outside Of The Printer

    To protect and maintain the appearance of your printer, wipe the cover and external parts with a soft cloth moistened with water or mild detergent. 3-12 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 97 Drucker, da das Ger ä t sonst besch ä digt wird oder die Gefahr eines elektrischen Schlages besteht. CAUTION: Avoid using solvents, such as alcohol and benzene, or sprays as they may damage the finish. Printer Care 3-13 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 98 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 99: Printer Jams

    “Clearing a Paper Ejection Jam” on page 4-20 “Clearing a Stacker Jam on the 2000-Sheet LCOS Stacker” on page 4-20 “Clearing a Paper Jam on the 3000-Sheet LCOS Stacker” on page 4-23 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 100: Paper Jams

    Automatic Jam Recovery With most printers, if a jam occurs, you must remove the jammed paper and then reprint the job. However, the QMS 4060 Print System provides automatic jam recovery (when enabled through the Adminis- tration/Engine/Page Recovery menu). If a paper jam occurs, remove the jammed paper, and the printing automatically resumes from the page the printer stopped at when the jam occurred.
  • Page 101 2 Feed Path (Area 2) 8 Middle Tray 3 Drum Unit (Area 3) 9 Lower Tray 4 Fuser Unit (Area 4) 5 Reversing Unit (Area 5) 10 Ejection Unit Printer Jams EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 102 If all the jammed paper has been removed, printing automatically restarts when the cover is closed. If printing does not restart or if the QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 103: Clearing Pick-Up Jams

    LETTER Select Offline Menu Previous Next XXXXX= UPPER, MIDDLE, or LOWER Follow this procedure to clear a paper jam from the input bin area. Open the indicated tray. Printer Jams EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 104: Clearing Lcif Pick-Up Jams

    Offline Menu Previous Next Follow this procedure to clear a paper jam from the LCIF area. Open the LCIF tray (highlighted on the printer graphic). QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 105 Paper Jams Press the button on top to lower the paper stack. Pull out the jammed paper. Printer Jams EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 106 Close the LCIF door. If you could not access the jammed paper inside the LCIF, then release the LCIF from the printer and pull it out. QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 107 Note: If the jam error message remains in the message window even though you have cleared the jam, open and close one of the main printer doors to clear the message. Printer Jams EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 108: Clearing A Feed Path Paper Loading Jam

    Offline Menu Previous Next Follow this procedure to clear a paper jam from the LCIF area. Open the right-side cover. Remove the jammed paper. 4-10 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 109 Open the right side cover and look for paper caught in the feed path. Push the LCIF back until it locks into place. Printer Jams 4-11 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 110 Gently pull out on handle 3 to lower the transfer assembly. If you can see the paper jam, remove the jammed paper. Handle 3 4-12 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 111 If the paper is not visible, turn knob 1 clockwise and knob 2 counterclockwise to move the paper into position for removal. Knob 1 Knob 2 10 Lift the transfer assembly back up into its locked position. Printer Jams 4-13 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 112: Clearing A Feed Path Jam In The Fuser Area

    ACHTUNG! Verletzungsgefahr! Bei Betrieb wird die Umgebung der Fixiereinheit heiß. Open the front door of the printer. Lower the transfer assembly by gently pulling on handle 3. 4-14 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 113 Look for the jammed paper on the right side of the fuser unit. While pressing the decurler lever with your left hand, reach in and remove any jammed paper with your right hand. Printer Jams 4-15 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 114: Clearing A Duplex Paper Path Jam

    In one area the control panel displays LETTER DUPLEX JAM LETTER LETTER Select Offline Menu Previous Next 4-16 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 115 Push lever 5 downward and away from the fuser unit area. If paper is not visible, turn the decurler roller knob counter- clockwise to move any jammed paper into view. Printer Jams 4-17 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 116 Paper Jams Remove the jammed paper. Turn lever 4 fully counterclockwise back to it’s closed posi- tion. 4-18 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 117 Open the front door of the printer. Lift lever 6 while turning the duplex roller knob to move any paper into view. Remove the jammed paper. Jammed Paper Printer Jams 4-19 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 118: Clearing A Paper Ejection Jam

    LCOS Stacker When a jam occurs in the LCOS area the control panel displays LETTER STACKER PATH JAM LETTER LETTER Select Offline Menu Previous Next 4-20 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 119 Open the door on the front of the stacker. Turn knob 1 counterclockwise to move the jammed paper into view. Pull lever 2 back and remove any jammed paper. Printer Jams 4-21 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 120 LCOS and the printer. Separate the LCOS from the printer and check for jams. 10 Remove any paper you find. 11 Reconnect the LCOS and printer. 4-22 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 121: Clearing A Paper Jam On The 3000-Sheet Lcos Stacker

    Use the following steps to clear a paper jam in the LCOS. Open the front door of the printer and remove any jammed paper in the reversing area. Printer Jams 4-23 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 122 Rotate the knob counterclockwise to move the paper from the LCOS input area to the lower section. Pull back on lever 2 and remove any paper you find. 4-24 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 123 Remove any paper you find. Note: When you check for jams, make sure you return the LCOS » levers to their proper positions. Otherwise, more jams will occur. Close front cover. Printer Jams 4-25 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 124 LCOS and resume printing. If the control panel shows another type of jam, search the area indicated. 10 Reconnect the LCOS and the printer. 4-26 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 125: Clearing Crowncopy Adf Paper Jams

    Lift the right side of the ADF module as far as possible, and then slowly remove the jammed paper. Push the ADF module securely back into place. Printer Jams 4-27 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 126 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 127: Advanced Printing Features

    “High-Resolution Printing” on page 5-2 “Printing Duplex” on page 5-3 “Tray Chaining” on page 5-4 “Collating Output” on page 5-8 “Working with Status Pages” on page 5-10 “Cancelling/Ending Print Jobs” on page 5-11 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 128: Introduction

    High-Resolution Printing The QMS 4060 Print System supports two print resolutions: 300x300, and 600x600 dpi (dots per inch). For printed pages that don’t require optimum print quality, such as rough drafts, memos, or text-only pages without graphics (dependent on shading details), you may choose to set the printer at 300 dpi.

  • Page 129: Printing Duplex

    Printing Duplex Printing Duplex The QMS 4060 Print System allows you to print on both sides of the page From any of the trays on any supported size paper (17—36 lbs/ 64—139 g/m Caution: Make sure duplex printing is turned off when printing labels and transparencies.

  • Page 130: Duplex Printing Tips

    Tray Chaining The QMS 4060 Print System comes standard with three 500-sheet internal trays (also known as input bins) for a total paper capacity of approximately 1500 sheets before a reload is necessary. You may choose to have the printer automatically draw from another tray when the current tray empties.
  • Page 131 A3 or 11"x17" paper. When these restrictions occur on chaining on any, the printer will prompt you to add the default paper size to any tray. Advanced Printing Features EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 132: Setting Up Chaining Options

    Off—Don’t allow media to be pulled from the lower inputbin. Default The Operator Control/Chain Inputbins menu must be Notes set to On before the setting in this menu takes effect. QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 133 Off—Don’t allow media to be pulled from the upper inputbin. Default Notes The Operator Control/Chain Inputbins menu must be set to On before the setting in this menu takes effect. Advanced Printing Features EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 134: Collating Output

    Uncollated Collated To greatly improve collation performance, which allows you to collate longer and more complex print jobs on the QMS 4060 Print system, you can do one of the following: Add more printer memory, which automatically increases the Dis- play List client’s memory setting.

  • Page 135: Chunk Collation

    3(a), copy 4(a), copy 1(b), copy 2(b), copy 3(b), and copy 4(b). » Note: The order of output on your QMS 4060 Print System is from first to last page in both the stacker and face-down output trays. With...

  • Page 136: Advantages Of Collation

    Timeouts (printer timeout settings) Communication settings and input buffer sizes (host-printer com- munication settings, including spooling memory sizes) Tickmarks in the lower-left corner for image alignment 5-10 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 137: Cancelling/Ending Print Jobs

    You don’t have to press the Online button before using the Cancel button. There are no equivalent functions in the configuration menu. » Note: Use the Cancel button to cancel or end print jobs. Advanced Printing Features 5-11 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 138: Cancelling A Print Job

    Press the Cancel button. The control panel shows 1 ACTIVE JOBS LETTER LETTER LEGAL End Job Online Current Press the Current button to cancel your job. 5-12 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 139: Cancelling All Print Jobs

    Press the All button to cancel all your print jobs. Caution: Keep in mind that all jobs with a printing, interpreting, or terminating status are cancelled. Advanced Printing Features 5-13 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 140: Ending A Print Job

    Press the End Job button to place an end of job marker on the job that is waiting for more information from the com- puter. 5-14 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 141: Local And Remote Console

    “Connecting Local Console” on page 6-3 “Starting a Remote Console Session” on page 6-4 “Message Display and Console Modes” on page 6-9 “Using Remote Console” on page 6-13 “Console Commands” on page 6-14 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 142: About This Chapter

    DECnet-TCP/IP interface and a Telnet session, or through a DECnet- TCP/IP interface and VMS. The QMS 4060 also supports a local console connected directly to the printer. The commands and information available with the local console operate like the remote console available over the network.

  • Page 143: Connecting Local Console

    Connecting Local Console Connecting Local Console The local console port on your QMS 4060 uses an RS-232C interface connected between the interface panel on the back of the printer and a common terminal. Local Console Port Setting Up Local Console Use this procedure to connect the local console port.

  • Page 144: Starting A Remote Console Session

    Starting a Telnet Session With No Password Set » Note: Passwords can be set or changed only through the printer’s control panel. QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 145 The messages you may see when opening a console session vary according to your system protocol. For example, if you are using a QMS 4060 Print System, the screen looks similar to the following: [b@smith, 35] telnet 4060↵...

  • Page 146: If You Cannot Start A Telnet Session

    Wait until one of the nine sessions is available and try again. QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 147: Starting A Decnet Session

    In a Phase IV environment, type $ MC NCP SHOW KNOWN NODES↵ This command lists your accessible nodes. Local and Remote Console EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 148 When the connection to the printer is complete, a prompt with your printer name and the current printer status, such as Idle or Spooling, appears. In this example, a QMS 4060 Print System is used. The status message, Idle, is the same as the display in the printer’s message window.

  • Page 149: Message Display And Console Modes

    The TCP/IP Accounting/Reverse Channel messages (if available) are seen in normal mode, but not in silent mode. Local and Remote Console EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 150 Enter causes any outstanding message (like paper jam or low toner) to be echoed to the screen. normal Set the console to normal mode to display all messages. 6-10 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 151: Console Mode

    The console’s admin mode, like the printer control panel’s offline mode, allows system administrators to access the configuration menus to change the printer configuration. Local and Remote Console 6-11 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 152 For a list of commands allowed in admin, user, offline, and blocked modes, type help↵ or the shorthand version, ?↵. See “Console Commands” on page 6-14 for more information. 6-12 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 153: Using Remote Console

    Also, the following commands are available in the admin mode only if the printer you are using has a disk drive: cd, copy, cp, del, rem, format, ls, dir, pwd, rename, and mv. Local and Remote Console 6-13 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 154: Console Commands

    Change job j ’s printing priority to priority number p . order j1 j2 Print job number j1 before job number j2 . next n Print job number n next. 6-14 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 155: Blocked Mode Commands

    Print job number j1 before job number j2 . next n Print job number n next. online Put printer on line. (Not available in user mode.) time Display the current date and time. Local and Remote Console 6-15 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 156: Admin Mode Commands

    Change job j’ s printing priority to priority number p . order j1 j2 Print job number j1 before job number j2 . next n Print job number n next. 6-16 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 157: Print Job Status Information

    The printer is receiving data for the job. Status The current status of the job. Terminating The job is about to finish. Title The title of the file. Local and Remote Console 6-17 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 158: System Information Commands

    - Who is logged in on the console server quit - Quit console session normal - Enable error/status reporting silent - Disable error/status reporting 6-18 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 159 [exit] [1]: 4↵ ###FONTS### CENTB 28,36 CENTBI 28,36 CENTI 28,36 CENTR 28,36 COUB COUR GRKPI HELVB 28,36 HELVI 28,36 HELVR 28,36 LUCB LUCI LUCR LUCSB 28,36 Local and Remote Console 6-19 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 160 Example QMS 4060 Print System->printsetup↵ Status page(s) queued to print QMS 4060 Print System->Printing Status QMS 4060 Print System->Idle 6-20 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 161 Accessing the Printer Emulation Command languages (l) Purpose Display a menu that allows you to view the current setup for a selected emulation. Mode user, offline, admin Local and Remote Console 6-21 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 162 2. Intensity 0. Exit menu Choose one [0]: 1↵ Halftone Type: 1. Standard 2. Advanced 3. Basic Current selection is [1] Press Enter to continue↵ 6-22 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 163: Listing Current Remote Console Sessions

    0001 Ethernet 1 0000 0000 ------------------------------------------------------------------------- Printed 0001 Ethernet 1 0010 0010 Printed 0001 Ethernet 1 0001 0001 Printed 0001 stdin(ditroff) Ethernet 1 0001 0001 Local and Remote Console 6-23 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 164 Description for job [19] Job Number: 19 Status: Spooled Priority: 1 Owner: Title: Interface: Ethernet 1 Sheet: 0 Page: 0 End of job query 6-24 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 165: Job Ordering Commands

    0001 Ethernet 0000 0000 Spooled 0001 Ethernet 0000 0000 Spooled 0001 Ethernet 0000 0000 Spooled 0001 Ethernet 0000 0000 Spooled 0001 stdin(ditroff) Ethernet 0000 0000 Local and Remote Console 6-25 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 166 0000 Spooled 0001 Ethernet 0000 0000 Spooled 0001 stdin(ditroff) Ethernet 0000 0000 Spooled 0001 Ethernet 0000 0000 Spooled 0001 stdin(ditroff) Ethernet 0000 0000 ----------------------------------------------------------------------- 6-26 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 167 0001 stdin(ditroff) Ethernet 0001 0001 Printed 0001 Ethernet 0001 0001 Printed 0001 stdin(ditroff) Ethernet 0023 0023 Printed 0001 Ethernet 0001 0001 End of job query Local and Remote Console 6-27 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 168 Ethernet 0023 0023 Printed 0001 Ethernet 0001 0001 Printed 0001 stdin(ditroff) Ethernet 0000 0000 Printed 0001 Ethernet 0000 0000 End of job query 6-28 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 169 0023 Printed 0001 Ethernet 0001 0001 Printed 0010 Ethernet 0001 0001 Printed 0001 Ethernet 0001 0001 Printed 0001 Ethernet 0002 0002 End of job query Local and Remote Console 6-29 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 170: Disk Operation Commands

    1 to 7 range and xxxxxxxx represents a user-created subdirec- tory) directory to manipulate files: See the cd, copy (cp), rename (mv), and del (rm) commands for specific directory information. 6-30 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 171 Wild card characters * and ? in file names are not supported with the exception of the following: cp source_directory/* destination_directory rm directory/* Commands like dir *.txt and cp bin/* usr are invalid. Local and Remote Console 6-31 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 172 Display the current working directory. Mode admin Notes This command appears only if a disk drive is available on the printer you are using. Example admin->pwd↵ DSK7:USR 6-32 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 173 FLP0: and DSK # :/USR/ xxxxxxxx directory. ( # represents a disk in the range of 1 to 7 and xxxxxxxx represents a user created subdirectory.) Local and Remote Console 6-33 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 174 0 to 3) and/or DSK # :/USR/ xxxxxxxx directory (where # represents a disk in the range of 1 to 7 and xxxxxxxx represents a user created subdirectory). 6-34 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 175 NVR.<DIR>01-19-199415:43:01 Copy file DSK6:/usr/acc.pap to DSK6:/bin/acc.bak: admin->copy usr/acc.dic bin/acc.bak↵ Copying data... New content of directory bin: admin->dir bin↵ ..<DIR>01-19-199415:42:01 ...<DIR>01-19-199415:42:01 FE.<DIR>01-19-199415:42:01 EMULATE.<DIR>01-19-199415:42:01 DIAGS.<DIR>01-19-199415:43:01 NVR.<DIR>01-19-199415:43:01 ACC.BAK688401-21-199414:13:01 Local and Remote Console 6-35 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 176 Rename file acc.bak to acc.old and move it to the parent directory: admin->mv acc.bak ../acc.old↵ Move the file acc.bak to subdirectory backup without changing its name: admin->mv acc.bak backup/acc.bak↵ 6-36 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 177 Format disk:DSK6 Continue (N=no, Y=yes) [N]:y↵ Formatting... Format complete admin->Idle Press the Return key or type n↵ or N↵ to abort the format command: Local and Remote Console 6-37 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 178: System Setting Commands

    Second (0 - 59) Enter value [58]:↵ admin->Idle admin-> admin->Idle Enter the time command to verify the new time: admin->time↵ Thur Feb 21, 1997 15:48:12 admin->Idle 6-38 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 179 See “Message Display and Console Modes” on page 6- Mode user, offline, admin Example QMS 4060 Print System->silent↵ Local and Remote Console 6-39 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 180 Example admin->reset↵ Reset printer configuration (y/n) [n]: y↵ Printer configuration reset admin->Idle admin-> Connection closed by foreign host. [b@boris, 36] 6-40 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 181 In this case, anything you enter is accepted as data for that field. See the Reference manual for more information on passwords and the configuration menu options that are available on the printer. Local and Remote Console 6-41 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 182 Printer Configuration 1. Operator Control 2. Administration 0. Exit menu Choose one [0]: 1 Enter Password: Enter value [ ]: 6-42 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 183 Printer Configuration 1. Operator Control 2. Administration 0. Exit menu Choose one [0]: 2↵ Enter Password: Enter value [ ]: Local and Remote Console 6-43 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 184: System Console Mode Switching Commands

    Purpose Switch the console from offline mode to user mode and put the system on line. Mode offline Example offline->online↵ QMS 4060 Print System->idle 6-44 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 185 Passwords can only be set or changed through the printer’s control panel. Also, if you are at a local console, the password does not appear on the screen as you type it. Local and Remote Console 6-45 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 186 Enter Password:00aaa↵ *** Invalid password *** offline->Idle offline->online Entering the password again: QMS 4060 Print System->Idle QMS 4060 Print System->admin↵ Enter Password:00AAA↵ admin->Idle admin-> 6-46 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 187: Session Termination Commands

    For VMS users, when you quit the session, it may take several seconds for the remote link to disconnect. Example QMS 4060 Print System->quit↵ Connection closed by foreign host. [b@venus, 42] Local and Remote Console 6-47 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 188 The quit command has no effect on a local console. You cannot enter any command from a remote console when it is in blocked mode. 6-48 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 189 The system remains off line. reboot Terminates all console sessions and reboots the system. All jobs in the system are lost. Local and Remote Console 6-49 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 190 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 191: Print Quality

    Print Quality In This Chapter . . . “About Halftone Types” on page 7-2 “About Intensity” on page 7-3 “About Print Density” on page 7-3 “About Print Resolution” on page 7-4 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 192: Introduction

    See chapter 5, “Additional Technical Information,” in the Reference , for more detailed information on halftones and how to change their characteristics via the printer configuration menu. QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 193: About Intensity

    —This is a sliding scale that you ..^..|..move left or right with the Previous and Next buttons |..^..—The lightest available setting ..^..| —The darkest available setting Print Quality EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 194: About Print Resolution

    You can set the default resolution of your printer through the Adminis- tration/Engine/Def Resolution menu. Menu Administration/Engine/Def Resolution Choices 300 dpi—300x300 dpi resolution. 600 dpi—600x600 dpi resolution. Default 600 dpi QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 195 Printer Web Page In This Chapter . . . “CrownView Printer Web Page” on page 8-2 “Setting up the Printer Web Page” on page 8-2 “Printer Home Page” on page 8-7 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 196 CrownView Printer Web Page QMS CrownView is a printer-based application using the World Wide Web portion of the Internet as a framework for the QMS 4060 Print System. This feature allows you to monitor printer consumables, con- figure the printer to send you email, and access information that is normally available only by printing a status page.
  • Page 197 Access the Options menu and choose Network Preferences. Select the Proxies tab in the dialog box. Select the Manual Proxy Configuration radio button and press the View... button. CrownView Printer Web Page EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 198 Printer Web Page In the No Proxy For: text box, type a comma after the last entry and then type the IP address of your QMS 4060. QMS 4060 Choose OK. Enter the printer IP address in the Go to: URL address box to access the printer home page.
  • Page 199 CrownView Printer Web Page Select the Connection tab on the dialog box. Click the Settings button to display the Proxy Settings dialog box. CrownView Printer Web Page EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 200 Now you should be able to enter the printer name in the URL address box to access the printer home page. QMS 4060 Print System QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 201 On this page you will find hotlinks to all of the supporting web pages for your printer. Hotlinks Product & Printer Name Printer Graphic Configuration Information Hotlinks CrownView Printer Web Page EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 202 Configuration Menu: No equivalent QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 203 Each of these hotlinks is fully explained in this chapter. Configuration Menu: No equivalent Home The Home hotlink simply returns you to the printer home page when it is selected. CrownView Printer Web Page EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 204 Allows you to enter the number of copies to print. Configuration Menu: Operator Control/Copies Collation Allows you to turn collation Off or On. Configuration Menu: Operator Control/Collation 8-10 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 205 Specifies the media size in the optional lower input Custom Tray feeder if it’s something other than A4, Legal, or Letter (the typical sizes the trays expect) Configuration Menu: Operator Control/Custom Bin/Optional CrownView Printer Web Page 8-11 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 206 “Paper Sources” on page 8-15 “Options” on page 8-16 “Current Memory Configuration” on page 8-16 “Hard Disk Status” on page 8-18 “Timeouts” on page 8-18 8-12 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 207: Printer Setting

    This file does not print. Configuration Menu: Administration/Startup Options/Do Sys Start Is Password Identifies whether the Administration menu password is set. 0=Off Configuration Menu: Installation/Use Admin Pwd CrownView Printer Web Page 8-13 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 208: Communication Settings & Input Buffer Sizes

    This hotlink displays a screen that shows the communications set- tings of the printer. Serial IF Identifies the settings for the serial interface. Configuration Menu: Administration/ Communications/Serial 8-14 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 209: Paper Sources

    Bin/Upper, Operator Control/Media/For Upper Bin Optional Identifies the size and type of media currently installed in the optional lower input feeder. Configuration Menu: Operator Control/Custom Bin/Optional, Operator Control/Media/For Optional CrownView Printer Web Page 8-15 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 210: Options

    K Mem for PS Fonts. This memory client stores bitmapped representations of previously scaled PostScript fonts. Configuration Menu: Administration/Memory/ Manual Config/K Mem for PS Fonts 8-16 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 211 Configuration Menu: Administration/Memory/ Manual Config/K Mem /Disk Cache CrownView Printer Web Page 8-17 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 212: Hard Disk Status

    Communications/Timeouts/PS Wait Timeout This shows the maximum number of seconds the printer processes a print job before it ends the job. Configuration Menu: Administration/ Communications/Timeouts/Job Timeout 8-18 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 213 This page contains information about the current jobs the printer is processing and information on the previous five jobs printed. Current Job Status Previous Job Status CrownView Printer Web Page 8-19 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 214 The Consumable Status hotlink on the home page jumps to the Con- sumable Status page. This page contains information about the level of usage of all of the printers’ consumables. 8-20 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 215 A4-size media). The actual life expectancy will vary depending on these and other printing variables, including continuous or intermittent printing, ambient temperature, and humidity. Consumable Status Gauges CrownView Printer Web Page 8-21 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 216 Consumable Shows the remaining amount of the consumable Usage (in percentages, not planes, faces, or sheets). Gauges Configuration Menus: Operator Control/ Consumables and Administration/Consumables 8-22 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 217 File Segment Shows whether accounting information is stored in the printer in a single file or in multiple files. Configuration Menu: Operator Control/ Accounting/File Segment CrownView Printer Web Page 8-23 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 218 Support page. This page can be used to set up internal support for the printer as well as to link to the QMS web site. Support Form Data 8-24 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 219: Crownview Printer Web

    Note: If the page refresh rate is set to too small a time interval, you may lose your changes before you choose the Submit button. CrownView Printer Web Page 8-25 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 220 Help URL). You can configure this to jump to your own help web site set up on your local intranet or to the QMS online performance sup- port information for your QMS print system. 8-26 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 221 You can also access a list of current FAQs (Frequently Asked Questions) about your print system. CrownView Printer Web Page 8-27 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 222 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 223: Troubleshooting Printer

    “Testing PC Printer Communication” on page 9-24 “Miscellaneous Problems” on page 9-26 “CrownNet Problems” on page 9-28 “Print Quality Problems” on page 9-30 “Troubleshooting CrownCopy” on page 9-67 “Placing a Service Call” on page 9-68 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 224: Introduction

    The accounting option No action necessary. ACC DISABLED has been disabled. The accounting option No action necessary. ACC ENABLED has been enabled. QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 225 ACC FILE IS XXX % FULL File is 80% or more full FILE FULL error for ( XXX represents the recovery information. percentage full in increments of 5%. Troubleshooting Printer Problems EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 226 Reset Accounting. ( XXXXXXXXXXXX represents the Job Accounting or Paper Accounting file. QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 227 Paper has jammed in Check areas 1 & 2 FEED PATH JAM the feed path. inside the front door. See chapter 4, “Printer Jams,” Troubleshooting Printer Problems EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 228 Paper has jammed Clear jam from the INPUTBIN BIN JAM while being pulled from specified input bin. the specified input bin. See chapter 4, “Printer Jams,” QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 229 See chapter 4,“Printer Jams,” Paper has jammed Locate and remove the OUTPUTBIN OUTPUTBIN between the print jam. See chapter 4, engine and the “Printer Jams,” specified output bin (tray). Troubleshooting Printer Problems EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 230 The developer has Replace the developer. REPLACE DEVELOPER reached its useful life Refer to chapter 2, and should be “Consumables,” for replaced. details. QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 231 Replace the pick roller REPLACE LCIF PICK LCIF tray have reached for the LCIF. Refer to their useful life and chapter 2, should be replaced. “Consumables,” for details. Troubleshooting Printer Problems EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 232 Wait until the print job WAITING FOR IDLE process. Access to the is finished and the menu is not allowed printer goes idle. until the job is finished. 9-10 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 233: Service Messages

    When the printer requires service, operation stops and the message window displays CALL FOR SERVICE followed by the error number. Have this information available when you call for service. Troubleshooting Printer Problems 9-11 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 234 Follow these suggestions before calling for service. Caution: Do not attempt to service your QMS 4060 print system. Service should only be done by qualified QMS service representative. See appendix A, “QMS Customer Support”, for information on contacting QMS for service.
  • Page 235 The waste toner screw Turn the power off then CALL FOR SERVICE ENGINE ERROR 81 motor failed. on again. If the message returns, call for service. Troubleshooting Printer Problems 9-13 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 236 ENGINE ERROR 90 measures the mixture of try again with new toner with developer is developer. If the too low. message returns, call for service. 9-14 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 237 Turn the power off for at CALL FOR SERVICE ENGINE ERROR 123 detection sensors failed. least 30 seconds then on again. If the message returns, call for service. Troubleshooting Printer Problems 9-15 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 238 Turn the power off for at CALL FOR SERVICE ENGINE ERROR 176 printer controller failed. least 30 seconds then on again. If the message returns, call for service. 9-16 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 239 Turn the power off for at CALL FOR SERVICE ENGINE ERROR 184 on the printer controller least 30 seconds then on failed. again. If the message returns, call for service. Troubleshooting Printer Problems 9-17 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 240 If the message returns, call for service. You can disconnect the LCOS and the interface cable and continue using the printer alone. 9-18 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 241: Hp-Gl Error Codes And Pcl Error Codes

    Out of range parameter, 6 - 13 Internal error 1 - 8. or illegal character. Not used. Unknown character set. Position overflow. Buffer overflow. Troubleshooting Printer Problems 9-19 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 242: Internal Hard Disk Problems

    Disk Problems Internal Hard Disk Problems Your QMS 4060 Print System stores its internal operating system on the internal hard disk and loads the operating system when the power is turned on. If the internal hard disk should ever fail, you need to be able to format the disk and then reload the system software.
  • Page 243 Contact your QMS Support representative to obtain the system software for you printer. UPDATE SYSTEM IMAGE OR UPDATE FORMAT FORMAT SYSTEM DISK? Troubleshooting Printer Problems 9-21 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 244 Refer to chapter 5, “New System Software,” in the Options manual for information on downloading sys- tem software through the serial port. 9-22 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 245 /b *.dl lpt # ↵ where # is 1 to 4. (/b refers to binary files.) While the system software is loading, the display shows Downloading image via parallel port. Troubleshooting Printer Problems 9-23 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 246: Testing Pc Printer Communication

    Ctrl key while you type the appropriate letters (d and z). These characters signify the end of the file and must always be included. 9-24 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 247: Sending The Test File

    The “P” represents infinite retry and it tells the PC to send print jobs until the printer accepts them. Restart the PC and retry the communication test. Refer to your DOS documentation for more information. Troubleshooting Printer Problems 9-25 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 248: Miscellaneous Problems

    If you still have not solved the problem, you need to call your QMS vendor for help. Go to the last section of this chapter, “Placing a Ser- vice Call.” 9-26 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 249: Paper Jam Message Stays On

    Turn the printer off then on to enable the Error Handler. Refer to the PostScript Language Reference Manual (Adobe Systems Incorporated, Reading, PA: Addison-Wesley, 1990, ISBN 0-201-18127-4) for information on PostScript errors. Troubleshooting Printer Problems 9-27 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 250: Crownnet Problems

    PC, see “Notes on Installing Printer Description Files,” in chapter 3, “Connecting to a PC,” in the Getting Started manual. 9-28 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 251: Output Problems

    Make sure the tray paper size tabs match the type of paper that is loaded. Check the display panel to see what the paper size is for each tray. Troubleshooting Printer Problems 9-29 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 252 Engine/Toner Density configuration menu. See “Image Defects” on page 9-32 for information on trouble- shooting specific image quality problems. Place a service call to your QMS vendor. 9-30 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 253: Enabling Toner Recycling Mode

    Completely use all the toner that is stored in the toner hop- per. Select Continue on the Administration/Engine/Toner Low Act menu. Run the printer until you get a TONER LOW message appears on the control panel. Troubleshooting Printer Problems 9-31 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 254: Image Defects

    Clean your printer thoroughly. See chapter 3, “Printer Care,” for information on cleaning. Complete all of the weekly and monthly maintenance procedures. See chapter 2, “Consumables,” for information on maintenance. 9-32 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 255 Print Quality Problems Typical Page Sample Use this typical page as a reference for some of the image defects on the following pages. Troubleshooting Printer Problems 9-33 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 256: Background On The

    Print Quality Problems Background on the Page 9-34 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 257 Replace the drum unit. See chapter 2, “Consumables,” for infor- mation. If you have tried these actions and your print quality is still not satis- factory, see “Placing a Service Call” on page 9-68. Troubleshooting Printer Problems 9-35 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 258 Black or Dark Pages EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 259 Replace the developer. See chapter 2, “Consumables,” for infor- mation. If you have tried these actions and your print quality is still not satis- factory, see “Placing a Service Call” on page 9-68. Troubleshooting Printer Problems 9-37 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 260 Print Quality Problems Blank Pages 9-38 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 261 Print 20 pages for a test. If you have tried these actions and your print quality is still not satis- factory, see “Placing a Service Call” on page 9-68. Troubleshooting Printer Problems 9-39 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 262: Blank Bands On The

    Print Quality Problems Blank Bands on the Page 9-40 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 263 Replace the fuser. See chapter 2, “Consumables,” for informa- tion. If you have tried these actions and your print quality is still not satis- factory, see “Placing a Service Call” on page 9-68. Troubleshooting Printer Problems 9-41 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 264: Blurred Images Or Characters On The

    Print Quality Problems Blurred Images or Characters on the Page 9-42 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 265 Replace the fuser. See chapter 2, “Consumables,” for informa- tion. If you have tried these actions and your print quality is still not satis- factory, see “Placing a Service Call” on page 9-68. Troubleshooting Printer Problems 9-43 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 266: Dark Specks, Lines, Or Dark Areas

    Print Quality Problems Dark Specks, Lines, or Dark Areas 9-44 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 267 Replace the fuser. See chapter 2, “Consumables,” for informa- tion. If you have tried these actions and your print quality is still not satis- factory, see “Placing a Service Call” on page 9-68. Troubleshooting Printer Problems 9-45 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 268: Dark Lines On The

    Print Quality Problems Dark Lines on the Page 9-46 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 269 Replace the drum unit. See chapter 2, “Consumables,” for infor- mation. If you have tried these actions and your print quality is still not satis- factory, see “Placing a Service Call” on page 9-68. Troubleshooting Printer Problems 9-47 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 270: Fusing Problems On The

    Print Quality Problems Fusing Problems on the Page 9-48 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 271 Replace the fuser. See chapter 2, “Consumables,” for informa- tion. If you have tried these actions and your print quality is still not satis- factory, see “Placing a Service Call” on page 9-68. Troubleshooting Printer Problems 9-49 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 272: Light Print

    Print Quality Problems Light Print 9-50 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 273 Replace the drum unit. See chapter 2,“Consumables,” for infor- mation. If you have tried these actions and your print quality is still not satis- factory, see “Placing a Service Call” on page 9-68. Troubleshooting Printer Problems 9-51 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 274: Light Print With Background

    Print Quality Problems Light Print with Background 9-52 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 275 Replace the drum unit. See chapter 2, “Consumables,” for infor- mation. If you have tried these actions and your print quality is still not satis- factory, see “Placing a Service Call” on page 9-68. Troubleshooting Printer Problems 9-53 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 276: Light Bands

    Print Quality Problems Light Bands 9-54 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 277 Replace the drum unit. See chapter 2, “Consumables,” for infor- mation. If you have tried these actions and your print quality is still not satis- factory, see “Placing a Service Call” on page 9-68. Troubleshooting Printer Problems 9-55 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 278: Light Streaks

    Print Quality Problems Light Streaks 9-56 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 279 Replace the fuser. See chapter 2, “Consumables,” for informa- tion. If you have tried these actions and your print quality is still not satis- factory, see “Placing a Service Call” on page 9-68. Troubleshooting Printer Problems 9-57 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 280: Overtoned Print

    Print Quality Problems Overtoned Print 9-58 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 281 Replace the drum unit. See chapter 2, “Consumables,” for infor- mation. If you have tried these actions and your print quality is still not satis- factory, see “Placing a Service Call” on page 9-68. Troubleshooting Printer Problems 9-59 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 282: Residual Images On The

    Print Quality Problems Residual Images on the Page 9-60 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 283 Replace the fuser. See chapter 2, “Consumables,” for informa- tion. If you have tried these actions and your print quality is still not satis- factory, see “Placing a Service Call” on page 9-68. Troubleshooting Printer Problems 9-61 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 284: Voids Or White Spots On The

    Print Quality Problems Voids or White Spots on the Page 9-62 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 285 Replace the fuser. See chapter 2, “Consumables,” for informa- tion. If you have tried these actions and your print quality is still not satis- factory, see “Placing a Service Call” on page 9-68. Troubleshooting Printer Problems 9-63 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 286: Misregistration Of The

    Print Quality Problems Misregistration of the Page 9-64 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 287 If you have tried these actions and your print quality is still not satis- factory, see “Placing a Service Call” on page 9-68. Troubleshooting Printer Problems 9-65 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 288: Skewed Printing

    Print Quality Problems Skewed Printing 9-66 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 289: Troubleshooting Crowncopy

    “Placing a Service Call” on page 9-68. Troubleshooting CrownCopy Refer to the “Troubleshooting” section of chapter 7, “CrownCopy,” in the Options manual for information on troubleshooting CrownCopy. Troubleshooting Printer Problems 9-67 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 290: Placing A Service Call

    If you can print, have a status page available. Your service representative needs to know these things prior to help- ing you. 9-68 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 291: A Qms Customer Support

    QMS Customer Support In This Appendix . . . “Sources of Support” on page A-2 “QMS World-wide Offices” on page A-5 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 292: Sources Of Support

    (press 2 on your phone or fax keypad when prompted). Then call back to request specific documents. You can order up to three documents per call. QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 293: Compuserve

    þ The type and version of operating system you’re using þ The interface you’re using, and, if serial, the protocol (for example, XON/XOFF) þ The application and version you’re using EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 294 Internet—If you have access to the World Wide Web, you can access the CRC through the QMS home page at http://www.qms.com/ QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 295: Qms World-Wide Offices

    National Service On-Site Service and Depot Repair Information 1 (800) 268-4969 8:30 am–7:00 pm Eastern Time Spare Parts Ordering and Information 1 (905) 206-9234 x238 8:30 am–5:00 pm Eastern Time EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 296 QMS GmbH Gustav Heinemann Ring 212 D-81739 Munich Germany and Germany Austria (+49) 89 63 02 67 0 Fax (+49) 89 63 02 67 67 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 297 Republic of South Africa (+27) 11–807 6957 Fax (+27) 11–807 6960 QMS UK Old Bridge House, The Hythe Staines, Middlesex TW18 3JF United Kingdom United Kingdom and Ireland (+44) 1784–442255 Fax (+44) 1784–461641 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 298 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 299 Configuration Menu In This Appendix . . . “Installation Menu” on page B-3 “Operator Control Menu” on page B-4 “Administration Menu” on page B-5 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 300: Introduction

    Introduction Introduction You may use this section as a quick reference for understanding and navigating the menu structure of the QMS 4060 Print System.The fol- lowing menu charts are provided in this section: Installation Menu Shows the configurations available when the security key is used to access the Installation Menu.

  • Page 301: Installation Menu

    Introduction Installation Menu Idle Installation Operator Control Administration ( Enter Operator Passwrd password) Off or On Use Operator PWD ( Enter Admin Password password) Off or On Use Admin PWD EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 302: Operator Control Menu

    Custom Input Bin Lower Upper, Middle, On or Off Lower Chain Option or Optional Mode Disk Space Resetaccounting Accounting or File Segment Print Statistics Consumables QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 303: Administration Menu

    LCIF Pick Unit* Start Period Miscellaneous Save Defaults Restore Defaults Reboot System New System Image Capture Printjob Keypad Language Clock Operations Format Disk Backup Hard Disk Disk Operations Restore Disk EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 304 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 305 Repacking the Printer In This Appendix . . . “Repacking Consumables” on page C-2 “Inserting Shipping Restraints” on page C-17 “Repacking the Options” on page C-27 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 306: Repacking Consumables

    Caution: Failure to remove consumables before repacking and shipping will result in damage to the printer. The consumables that must be removed are Paper Transfer Assembly Developer Drum Unit Toner Fuser QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 307 Open each tray and remove all paper....Reinstall the shipping restraints for each tray. Repacking the Printer EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 308 Press the Select button to tell the printer you are ready to empty the developer. The message window displays LETTER WASTE BOTTLE IN? LETTER SELECT WHEN DONE LEGAL Offline Select Next Menu Previous QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 309 Waste Bottle Note: Make sure the developer waste bottle is in place. The » printer will not perform the next step until the bottle is properly set. Repacking the Printer EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 310 You should hear the developer purging and after about 30 sec- onds the message window displays OPEN UPPER RIGHT LETTER LETTER DOOR LEGAL Offline Select Next Menu Previous Open the upper door of the printer. QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 311 Remove the toner waste bottle and store for later use. Caution: Do not repack the waste toner bottle. It will spill during shipment. Keep it until the printer is shipped back to you. Repacking the Printer EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 312 Caution: Use only a vacuum cleaner designed for toner. Normal vacuum cleaners will only discharge toner into the air. QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 313 Open the front door of the printer. Turn lever b1 to the right to unlock the internal components. Repacking the Printer EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 314 11 Close the right door of the printer and secure with nylon reinforced tape for shipping. Removing the Transfer Assembly If necessary, open the front door of the printer. C-10 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 315 In one movement, push in, pull up, and then pull out to remove the transfer assembly from the guide assembly. Store the transfer assembly away for use later when the printer is returned to you. Repacking the Printer C-11 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 316 Turn the drum locking knob counterclockwise to release the drum. C-12 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 317 Use the drum handles on top and front to pull out the drum unit. Lever b1 Carefully reattach the black protective tissue paper to the drum unit. Repacking the Printer C-13 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 318 Use nylon reinforced tape to the secure the bag for shipping. Place the drum unit back into the starter kit box. Drum Unit C-14 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 319 WARNING : Be careful; the area around the fuser assembly is hot . ACHTUNG! Verletzungsgefahr! Bei Betrieb wird die Umgebung der Fixiereinheit heiß. Loosen the thumbscrew by turning it counterclockwise to unlock the old fuser. Repacking the Printer C-15 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 320 Repack the fuser in its original box, secure with nylon rein- forced tape, and place it back into the starter kit box. Fuser Box C-16 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 321: Inserting Shipping Restraints

    Inserting Shipping Restraints Reinstalling Shipping Restraints With the front door still open, reinstall the magnetic roller protector. Magnetic Roller Protector Orange Tab and Magnetic Roller Protector Repacking the Printer C-17 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 322 Turn lever b1 to the right and reinstall the upper foam ship- ping restraint in the drum unit area. Orange Tab and Foam Shipping Block Lever b1 Turn lever b1 back to the left. C-18 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 323 Transfer Assembly Guide Sponge Shipping Block Reversing Unit Secure the reversing unit with nylon reinforced tape. Close the front door of the printer. Repacking the Printer C-19 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 324: Final Repacking Steps

    Use nylon reinforced tape to secure all external covers and doors. Tape Final Repacking Steps After following the preceding procedures you are ready to repack the printer into it’s original container. C-20 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 325 Use a wrench to raise all four leveling bolts by turning the bolts counterclockwise. Flip the two small wood spacers into the groove on the slope edge of the pallet ramp. Repacking the Printer C-21 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 326 Inserting Shipping Restraints Load the printer by pushing it up the slope edge of the pallet ramp. C-22 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 327 Use a wrench to lower the leveling bolts until the wheels are just off the pallet. Replace the plastic cover and all of the foam shipping blocks and secure them with nylon reinforced tape. Repacking the Printer C-23 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 328 Inserting Shipping Restraints Replace the cardboard sleeve. C-24 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 329 Inserting Shipping Restraints Replace the starter kit foam box on the top of the printer, replace the lid, and raise the ramp. Repacking the Printer C-25 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 330 Push in the plastic lock inserts and secure the lock in all of the holes of the shipping box. Your printer should now be ready to ship. C-26 QMS 4060 Print System Operation EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

  • Page 331: Repacking The Options

    Follow the unpacking instructions in reverse order to repack these units. See Appendix C, “Installing the LCIF and LCOS”, in the Getting Started manual for instructions. Repacking the Printer C-27 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 332 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 333 Basics 1-5 Guidelines 3-4 Browser software Inside 3-5 Setting up 8-2 Intervals 3-4 Buttons, control panel 1-13 Outside 3-12 Reversing unit 3-11 Toner spills 3-3 Call for service 9-11 Tools 3-4 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 334 Disk indicator 1-14 jobs 6-23 Display 1-13 languages 6-21 LCD 1-14 mv 6-36 Message window 1-14 next 6-29 Printer 1-13 normal 6-39 status messages 9-2 QMS 4060 Print System Operations EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 335 Waiting for idle 9-10 Waiting on input end job 9-11 Idle Status message 9-6 Idle input printing Features 1-5 Status message 9-6 Feed path jams 4-10 Image defects 9-32 Fuser 4-14 Initializing Index EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 336 Large-capacity input feeder 1-5 Netscape Navigator 8-2 Large-capacity output stacker 1-5 LCIF Chaining 5-6 LCIF Chaining menu 5-6 Operator control LCIF pick-up jams 4-6 Hotlink 8-10 QMS 4060 Print System Operations EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 337 Adobe Acrobat 1-4 QMS Inc. page, hotlink 8-26 Pick rollers 2-48 World-wide offices A-5 PostScript operators Quality problems 9-30 showpage 9-24 QuickTime 1-4 Preventing paper jams 2-6 Print density 7-3 Index EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 338 Types 5-10 Resolution Support, QMS Changing 5-2 Customer A-2 Reversing unit Internet A-3 Cleaning 3-11 Technical A-3 World-wide A-5 System software Updating via PC 9-23 QMS 4060 Print System Operations EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 339 World Wide Web 8-2 Light bands 9-54 Light print 9-50 Light print with background 9-52 Light streaks on page 9-56 Missing pages 9-29 Overtoned print 9-58 Page misregistration 9-64 Paper jams 4-2 Index EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...
  • Page 340 EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500...

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