Page 1 Model RF500S DSL/Cable Router with Built-in 4-port 10/100 Switch User Guide...
Page 2 Microsoft. All other trademarks are owned by their respective companies. Multi-Tech Systems, Inc. 2205 Woodale Drive Mounds View, Minnesota 55112 U.S.A. (763) 785-3500 or (800) 328-9717 U. S. FAX (763) 785-9874 Technical Support (800) 972-2439 Internet Address: http://www.multitech.com...
Page 3: Table Of Contents
Connecting a Local Site to the Internet ....................11 Specifications ............................12 Chapter 2 - Hardware Installation Hardware Installation ..........................14 Safety ..............................14 Unpacking the RF500S ........................14 Cabling ..............................15 Chapter 3 - Software Installation and Configuration Software Installation and Configuration ...................... 17 Software Installation ..........................
Page 4 Chapter 6 - RouteFinder Monitor RouteFinder Monitor ........................... 68 Running RouteFinder Monitor ......................68 Refresh Device List ........................... 69 Test Connection ............................70 Terminate Connection ..........................71 Save to File ............................... 72 Save Now ............................72 Autosave ............................. 72 IP Address/Name ............................73 Event Messages ............................
Page 5 Appendix B - Tools for your RF500S ......................125 RouteFinder Monitor .......................... 125 PING ..............................125 WINIPCFG and IPCONFIG ....................... 125 TRACERT ............................126 Appendix C - Cabling Diagrams ....................... 127 Glossary ..............................128 Index ................................ 133...
Page 6 Chapter 1 - Introduction...
Page 7: Introduction
Chapter 1 - Introduction Introduction Congratulations on the purchase of the Multi-Tech System’s RouteFinder model RF500S, one of the finest broadband routers available today. The RouteFinder connects a cable or DSL modem to an Ethernet LAN to provide high-speed broadband access to the Internet for multiple users. The RouteFinder router features a built-in 4-port 10/100 switch, one asynchronous port for backup Internet access or dial-in remote access, and firewall services.
Page 8: Front Panel
The Reset button is used to reset the router to factory defaults. 10/100 BT LAN The 4-10/100 ports are used to connect the router to LAN client workstations. If the RF500S is set to use the Uplink feature, the number 1 LAN port is inactive as a LAN port. Uplink/Normal...
Page 9: Typical Applications
RF500S to connect a LAN to the Internet using one shared IP address. Connecting a Remote Site via Cable Modem In the following example the RF500S is used to connect a LAN to the Internet via DSL or a cable modem. Kernal:...
Page 10: Connecting A Local Site By Segmenting The Lan
RouteFinder RF500S User Guide Connecting a Local Site by Segmenting the LAN In this application, the RF500S is used to connect LAN segments within a local site. Kernal: IP Routing Static Routing (Routing table to External or Internal Gateways) • Firewall...
Page 11: Connecting A Local Site To The Internet
Chapter 1 - Introduction Connecting a Local Site to the Internet In this application, the RF500S is used to connect up to 253 Internal IP addresses to the Internet using a single shared external IP address. Kernal: NAT (outgoing TCP/IP connection sharing single External Port IP or using multiple IP Mapping) •...
Page 12: Specifications
RouteFinder RF500S User Guide Specifications Hardware ARM RISC CPU 32 bit, 40MHZ 4MB DRAM and 512k Flash ROM UART Serial port controller LAN Ports Number of Ports: 4 Interface: 10Base T/100BaseTX, - One port can be used for uplink Standard: 802.3...
Page 13 Chapter 2 - Hardware Installation...
Page 14: Hardware Installation
7. Do not use the telephone to report a gas leak in the vicinity of the leak. 8. To reduce the risk of fire, use only No. 26 AWG or larger Telecommunications line Cord. Unpacking the RF500S The RF500S shipping box contains the following items: • System CD • Tucows CD •...
Page 15: Cabling
DHCP server, after your device is properly cabled, you will need to follow the configuration instructions provided in the Software Installation and Configuration chapter. Cabling the RouteFinder RF500S 1. Before beginning, turn the power off on all network devices (PCs, Cable, DSL modems, analog modems, ISDN TAs and the router).
Page 16: And Configuration
Chapter 3 - Software Installation and Configuration...
Page 17: Software Installation And Configuration
The RouteFinder Setup Wizard provides a step-by-step process to assist you in entering all the basic settings needed to configure your RF500S for general use. All settings that are entered in the Setup Wizard can be found in their respective menus in the RouteFinder Manager.
Page 18: Using Routefinder Setup Wizard
RouteFinder RF500S User Guide Using RouteFinder Setup Wizard Note: Before beginning this procedure, ensure that your RF500S is properly connected to the network and is powered on. After installing the software, you may return to the RouteFinder Setup Wizard at any time, by clicking Start | Programs | RouteFinder Manager | RouteFinder Wizard.
Page 19 Chapter 3 - Software Installation and Configuration 5. The Setup Wizard: Device List dialog box displays. The Setup Wizard automatically checks your network for available network devices and displays them on the screen. Select the device you wish to configure from the Device Name list. Record the values presented in the Device Information panel for later reference.
Page 20 RouteFinder RF500S User Guide 6. The Setup Wizard: Device IP Address dialog box displays. • Enter your local internal network’s IP address for this device. The Setup Wizard will automatically detect the first three octets of your local IP address. You must enter the last octet only.
Page 21 • Select IP Routing (NAT Disabled) to allow the RF500S to function as a router between IP segments. This option is ideal for organizations needing to segment workgroups. Select Enable PPPoE to use the RF500S with a time-base, rather than fixed-cost DSL •...
Page 22 RouteFinder RF500S User Guide The External IP Assignment dialog box displays. Enter the WAN Ethernet IP address information provided by your ISP or other external network administrator. • In the External IP Address box, enter the WAN Ethernet IP Address.
Page 23 Chapter 3 - Software Installation and Configuration 9. The Asynchronous port function dialog box displays. Select 1) Remote Access, 2) IP Routing (NAT Enabled) or 3) IP Routing (NAT Disabled). • Select Remote Access to allow remote users to dial-in to the network to access resources as if the remote user is connected to the network locally.
Page 24 RouteFinder RF500S User Guide 1.) Remote Access You must define the location of your remote user account database by selecting a) Use Local Client List or b) Use RADIUS Server . Note: The Local Client List allows you to add a maximum of 64 users.
Page 25 Chapter 3 - Software Installation and Configuration b.) Use RADIUS Server Select this option if you would like your remote clients to be authenticated on a RADIUS server. You must enter the following RADIUS Server Settings: RADIUS Access Server IP Address: Enter the IP address of the RADIUS Access Server.
Page 26 RouteFinder RF500S User Guide 2.) IP Routing (NAT Enabled) 3.) IP Routing (NAT Disabled) If you select IP Routing for the asynchronous port, the Setup Wizard: IP Routing dialog box displays. Enter the information required to dial-up and login to your ISP’s remote server: Telephone Number: Enter the phone number used to dial your remote server (ISP).
Page 27 Click Next>>. 11. The Setup Wizard: Modem Settings dialog box displays. The final step in configuring your RF500S for basic operations is to define your modem Manufacturer, Model and the DTE baudrate or speed of communication between the RF500S’s serial async port and your modem or ISDN TA.
Page 28 Have Disk... to install your modem). Note: This setting configures the initial string of the asynchronous port on the RF500S so that it will know how to communicate with your modem. If you are using an analog modem and your modem is not included in the selection list, in most cases, Standard Modem will work.
Page 29 Chapter 3 - Software Installation and Configuration 16. The Note dialog box displays indicating that you have completed the Setup Wizard. Read the “IMPORTANT!” information contained in the dialog box. Choose Run Monitor (recommended), Run Manager or Exit.
Page 30: Testing Your Connection
Select Connect Port 2 to test the serial async port. The monitor activity will appear in the display window. Refer to the RouteFinder Monitor chapter in this User Guide for additional information about the monitoring capabilities of the RF500S. 2. After successfully using the Test Connection option in Run Monitor, refer to the LAN Client Settings chapter of this User Guide to continue with your installation by configuring your LAN workstations.
Page 31: Chapter 4 - Telnet
Chapter 4 - Telnet...
Page 32: Using Telnet To Configure Your Routefinder
Using Telnet to Configure your RouteFinder Telnet is a telecommunications software utility which allows you to access a remote device. The RouteFinder RF500S has a built-in Telnet Server that enables a Telnet client to remotely configure the device using a menu system.
Page 33: Chapter 5 - Routefinder Manager
Router Subnet Mask Enter the subnet mask for your local network. Router Name Enter a network name for the RF500S. If your ISP requires your device to have a name, you may use the value entered in this field. Router Password The default is no password.
Page 34 RouteFinder RF500S User Guide Async Port Settings The async port may be used for IP Routing or Remote access . For more information, see the Async Port section of the RouteFinder Manager chapter. IP Routing If you will use the async port for IP Routing, enter the following information as described: Telephone number: Enter the phone number the async device must dial to connect to the remote system.
Page 35 Chapter 4 - Telnet Assign Remote IP: Select Enable or Disable. If you select Enable, you will be prompted to enter an address to be assigned to the remote system. Remote Access: To configure the async port for Remote Access, enter values for each of the following fields: Remote Access Port Settings IP Assigned Method: Select the method the client will use to have their IP address assigned.
Page 36: Virtual Server
Enter the IP address of your Internet Service Provider’s DNS server. DHCP Server You may select Disable or Enable . If you would like the RF500S DHCP server function to provide IP information to workstations as they connect to the network, select Enable. When you enable DHCP, you will be prompted to provide the beginning and ending IP addresses in the range of addresses administered by your RouteFinder.
Page 37 Chapter 4 - Telnet Diagnostic The Diagnostic option performs basic testing of the RouteFinder, displays information about your firmware and offers options for assigning the LAN and WAN MAC addresses as may be required by your ISP. Type any key to return to the main menu.
Page 38 Chapter 5 - RouteFinder Manager...
Page 39: Routefinder Manager
Chapter 5 - RouteFinder Manager RouteFinder Manager RouteFinder manager is the main program used to configure all the settings of your RF500S. 1. To run RouteFinder Manager, click on the RouteFinder Manager icon on your desktop, or click Start | Programs | RouteFinder Manager | RouteFinder Manager.
Page 40: General Settings
Manager. LAN Ethernet Segment Server IP address: This IP address is the internal LAN IP address of the RF500S. The address entered into the Setup Wizard is displayed here (e.g., 192.168.2.1). Server IP Netmask: The RF500S subnet mask generally can be left at the default value of 255.255.255.0.
Page 41: Wan Ethernet Segment
Chapter 5 - RouteFinder Manager WAN Ethernet Segment Select NAT (Network Address Translation) to provide firewall protection and enable all local LAN users to share one IP address to access the Internet. If the NAT box is not checked, the WAN Ethernet is configured as a router to route network traffic between the LAN Ethernet segment and the WAN Ethernet segment.
Page 42: Async Port
1. To configure the RF500S for IP Routing, select IP Routing in the Async Port section of the General Settings dialog box.
Page 43 The remote user calls the RF500S async port to trigger the connection to the ISP server. c. Remote Callback - After dialing, the RF500S hangs up and waits for the remote site to callback. You must enter the callback telephone number (the telephone number the device should call) in the Tel Number field.
Page 44 When a remote user dials in to the RF500S, the user’s access profile information (user name, password, callback status, etc.) is validated by checking the user information in this list. The RF500S can include up to 64 users in the Local Client list. Click Local Client List to add your remote users.
Page 45 Chapter 5 - RouteFinder Manager Assign a specific IP address for this user: Select this option if you would like to have a specific IP address assigned to this user. Enter the IP address in the field provided. This IP address will be used each time the client logs in and will override the Assign Remote Site an IP Address option as shown in the IP Router Setting dialog box, Async tab.
Page 46: Remote Access - Remote Access Settings
If you are connecting to a Netware Server, IPX/SPX must be enabled. IPX/SPX Frame Type: The RouteFinder RF500S can automatically detect what kind of IPX/SPX frame type you are using. You may manually select a frame type by using the list box.
Page 47: Enable Ip Mapping - Virtual Server
Chapter 5 - RouteFinder Manager Enable IP Mapping - Virtual Server IP Mapping is available only when NAT is enabled. If NAT is enabled for a particular port, that port is firewall protected. The Enable IP Mapping function allows you to open a “hole” in your firewall to allow access to your LAN via the Internet.
Page 48: Port Settings
RouteFinder RF500S User Guide Port Settings The Modem Settings options are used to configure the communication between your modem or ISDN TA and your RouteFinder serial port. You must specify the baudrate, modem and modem string settings for your device.
Page 49: Edit Login Script For Remote Access
Chapter 5 - RouteFinder Manager Edit Login Script for Remote Access 1. From the Port Settings, Async tab, click Edit Login Script. 2. The login Script dialog box displays. A sample remote access login script is shown below. If a remote access client is configured to “bring up a terminal window after dialing”, this remote access login script initiates.
Page 50: Writing A Login Script For Ip Routing
RouteFinder RF500S User Guide Writing a login script for IP Routing To write an effective login script, you must obtain the correct login script information from your ISP and become familiar with using the login script commands. Every ISP has a unique login interface screen. Check with your ISP to determine how your ISP requests information from you when using a PPP connection.
Page 51 Chapter 5 - RouteFinder Manager Example 2 : Script for Unreliable ISP (Redial until connected) Login Script Meaning of Each Login Script Command Send‘ATZ‘ Resets modem Send‘ATS0 =1‘ Sends initial string ‘ATS0 =1‘ to modem Send‘ATDT8881234 Dials phone number 888-1234 Wait‘CONNECT‘2 Wait for ISP to send reply ‘CONNECT‘.
Page 52: Modem String Settings
RouteFinder RF500S User Guide Modem String Settings The most important modem string is the initialization string because your network device uses it to establish communications with your modem or ISDN TA. The modem initialization string displayed is the modem or ISDN TA initialization string entered in the Setup Wizard. For most analog modems, the Standard Modem selection will work.
Page 53: Lan Dhcp Server
Chapter 5 - RouteFinder Manager LAN DHCP Server Note: Refer to the Glossary at the back of this User Guide for more information about the DHCP function. From the main Manager dialog box, click LAN DHCP Server. Note: The LAN DHCP Server option indicates if DHCP is Enabled or Disabled. By default the DHCP function is Enabled.
Page 54 RouteFinder RF500S User Guide To assign a static IP Address: Enter the MAC address manually or use the MAC address search tool. To use the MAC address search tool: 1. Enter the IP address of the computer. 2. Click Search to find the MAC address.
Page 55: Routing Settings
Chapter 5 - RouteFinder Manager Routing Settings Routing is the process of moving a packet of data from source to destination. The RF500S acts as a router to enable messages to pass from one computer to another and eventually reach the target machine.
Page 56: Routing Table
RouteFinder RF500S User Guide Routing Table The routing table stores the routing information so that the RF500S knows how to route the IP packets to the proper network. What is the purpose of the routing table? In the diagram above, the RF500S-1 has the routing information to route between 192.168.3.x and 192.168.5.x.
Page 57: Filter Settings
Filter Settings can be used to filter network services such as Mail, WWW, FTP, Telnet and News. 1. From the main Manager dialog box, select your RF500S, then Filter Settings. 2. The Filter Settings dialog box displays.
Page 58 Starting from which byte number: In this field, indicate the first byte in the packet the RF500S should read to determine if the byte pattern (in Hex) is one that should be filtered. Exclude the PPP header. Start from byte 0 of the network protocol.
Page 59 Chapter 5 - RouteFinder Manager Enable Client Filter Settings The Client Filter allows you to decide which services are allowed into your network and which clients are authorized to access them. 1. From the Filter Settings dialog box, select Enable Client Filter Setting. Click Client Filter Settings.
Page 60 RouteFinder RF500S User Guide 7. The Privileged Client Table dialog box displays. LAN Local Client List In the Privileged Client Table, enter the clients you wish to have privileged access to the services that you have selected in the Filter Settings dialog box. The filter uses MAC addresses to identify the privileged clients.
Page 61: Refresh Device List
If the device still does not appear, ensure that all cables are correctly connected and that the RF500S is powered on. If the device still does not appear in the list, refer to the Troubleshooing chapter of this User Guide.
Page 62: Device Name And Password
RouteFinder RF500S User Guide Device Name and Password 1. From the main Manager dialog box, click Device Name and Password. You may use the default device name or use this dialog box to change the name or add a password for your device.
Page 63: Save Settings To File
Chapter 5 - RouteFinder Manager Save Settings to File The Save Settings to File option allows you to save your settings to a file. This option provides a method for backing up your system configuration so that it can be used in the event your settings become accidently deleted.
Page 64: Load Settings
RouteFinder RF500S User Guide Load Settings The Load Settings option allows you to load either the default settings of your network device or to load settings previously saved to a file. 1. From the main Manager dialog box, click Load Settings.
Page 65: Upgrade Firmware
Chapter 5 - RouteFinder Manager Upgrade Firmware Warning: Upgrade the firmware of your RouteFinder RF500S only under the advice and direction of the Multi-Tech Technical Support Group. Improperly upgrading the RF500S may disable the device! The Upgrade Firmware options allow you to upgrade your RF500S firmware. The Upgrade Firmware option upgrades the firmware of your RF500S, not the RouteFinder Manager or Monitor software.
Page 66: General Diagnostic
General Diagnostic The General Diagnostic option on the main RouteFinder Manager dialog box displays network device information and allows you to determine if the RF500S is functioning properly. 1. From the main Manager dialog box, click General Diagnostic. 2. The General Diagnostic dialog box displays information about the RF500S.
Page 67 Chapter 6 - RouteFinder Monitor...
Page 68: Routefinder Monitor
RouteFinder RF500S User Guide RouteFinder Monitor RouteFinder Monitor is a utility that provides both monitoring and troubleshooting functions. Running RouteFinder Monitor 1. Click on the RouteFinder Monitor icon, or select Start | Programs | RouteFinder Manager | RouteFinder Monitor. 2. The RouteFinder Monitor dialog box displays.
Page 69: Refresh Device List
Chapter 6 - RouteFinder Monitor Refresh Device List Click Refresh Device List from the main RouteFinder Monitor dialog box to display a list of network devices in the Available Devices window.
Page 70: Test Connection
RouteFinder RF500S User Guide Test Connection The Test Connection option tests your connection settings and assist you in determining if problems are due to the modem, the RouteFinder, or an incorrect setting. Test Connection uses the attached modem(s) to dial-up the remote server (ISP) and establish a connection.
Page 71: Terminate Connection
Chapter 6 - RouteFinder Monitor Terminate Connection The Terminate Connection option is designed to allow the Network Administrator to terminate an RF500S connection instantly. 1. From the main RouteFinder Monitor dialog box, select Terminate Connection. 2. The Terminate Connection dialog box displays.
Page 72: Save To File
RouteFinder RF500S User Guide Save to File Click Save to a File to save a monitoring session to a file. This feature can be used to create an event log to send to our Technical Support group for evaluation. 1. From the main RouteFinder Monitor dialog box, select Save to File.
Page 73: Ip Address/Name
Each computer listed must have a fixed IP address for your network. You may configure a fixed IP address on the individual computer or use the RF500S’s DHCP server IP reservation system (refer to the LAN DHCP section of RouteFinder Manager chapter of this User Guide).
Page 74: Event Messages
RouteFinder RF500S User Guide Event Messages Event Messages are displayed in the lower half of the RouteFinder Monitor display. Event Messages provide information about the communication occurring between your network device, ISDN TA/modem and the remote server (ISP). To assist you in troubleshooting, you may point and click on any event message to bring up a help...
Page 75: Tcp/Ip Tab
Chapter 6 - RouteFinder Monitor TCP/IP Tab The TCP/IP tab displays all TCP/IP requests made by your network device. You may select to view TCP/IP sessions for the WAN Ethernet or the Async Port . 1. The TCP/IP tab is the default tab displayed in the RouteFinder Monitor dialog box. If it is not displayed, click the TCP/IP tab.
Page 76: Time Tab
2. The Time tab displays information for each port. Device Power Turned On: This field displays the time/date that your RF500S was powered on. Power -On- Time: This field displays the total time that has elapsed since your RouteFinder was powered on.
Page 77: Status Tab
Chapter 6 - RouteFinder Monitor Status Tab The Status tab provides information about the status of the WAN Ethernet and Async ports. 1. From the RouteFinder Monitor dialog box, click the Status tab. 2. The Status tab information displays: WAN Ethernet: This indicator light shows that either the IP Routing or the Remote Access function is in use.
Page 78: Statistics Tab
RouteFinder RF500S User Guide Statistics Tab The Statistics tab indicates, by port, how many bytes of data have come in and out through the RouteFinder.. 1. From the RouteFinder Monitor dialog box, click the Statistics tab. 2. The Statistics tab dialog box displays: 3.
Page 79: Chapter 7 - Lan Client Settings
Chapter 7 - LAN Client Settings...
Page 80: Lan Client Settings
Computers on your local LAN as well as computers dialing in to your network may use dynamic or static IP addresses. Dynamic IP addresses may be automatically assigned by the DHCP function of the RF500S or another DHCP server. Static IP addresses can either be reserved from the DHCP server or manually configured on the individual workstation.
Page 81: Setting Up Remote Access Clients
Chapter 7 - LAN Client Settings Setting up Remote Access Clients Dial-in connections to Windows NT, Novell and Unix servers require slightly different configurations. This section discusses the settings necessary to connect a Windows 95/98/NT/2000 workstation to these various servers. Note: the Windows 2000 operating system has a Network Connection Wizard for making new connections, shown on the last page of this section.
Page 82 Route Finder RF500S User Guide 3. Click Add; the Select Network Component Type dialog box opens. Select (i.e., highlight) Adapter, then click Add. The Select Network adapters dialog box opens. Win95/98 In the Manufacturer s option box, select Microsoft. In the Network Adapter s option box select Dial-up adapter.
Page 83 Chapter 7 - LAN Client Settings Adding TCP/IP (NT Server Connection): Windows 95/98/NT: In the Network dialog box, Configuration tab, click Add. Select Protocol and click Add. The Select Network Protocol dialog box is displayed. In the Manufacturers option box [Win95 only], select Microsoft.
Page 84 Route Finder RF500S User Guide Adding File and Print Sharing for Microsoft Networks (NT Server Connection): Windows 95/98: In the Network dialog box, Configuration tab, click Add. Select Services and click Add. 3. The Select Network Service dialog box displays. In the Manufacturers option box, select Microsoft.
Page 85 Chapter 7 - LAN Client Settings Set up Properties of Components (NT Server Connection): Dial-up Adapter: Windows 95/98: In the Network dialog box, Configuration tab, select the TCP/IP - Dial-up adapter. Click Properties. The TCP/IP Properties dialog box opens with the IP Address tab selected.
Page 86 Route Finder RF500S User Guide Identification: Windows 95/98: In the Network dialog box, select the Identification tab. In the Workgroup field, enter the name of your NT domain or the name of your workgroup as provided by your Network Administrator.
Page 87 Enter the user name (if necessary) and password configured for you on the RF500S. Note: If your particular situation permits, click (to check) Save password. Click Connect. After connecting to the RF500S, you can access the same services and resources as if you were connected to the network locally.
Page 88: Accessing A Novell Server
Route Finder RF500S User Guide Accessing a Novell Server Novell NetWare products are used on up to 70 percent of PC-based local area networks (LANs). Perform the following procedures when you need to connect your PC workstation to a remote Novell Server.
Page 89 Chapter 7 - LAN Client Settings 4. Select (i.e., highlight) Adapter, then click Add. The Select Network adapters dialog box opens. Win95/98 In the Manufacturer s option box, select Microsoft. In the Network Adapter s option box select Dial-up adapter. Click OK (twice) to return to, and then close, the Network dialog box.
Page 90 Route Finder RF500S User Guide 3. In the Manufacturers option box, select Microsoft. In the Network Protocols option box, select IPX/SPX-compatible Protocol. 4. Click OK (twice) to return to, and then close, the Network dialog box. Windows NT: Note: NWLink IPX/SPX Compatible Transport is probably already installed, along with NWLink NetBIOS and TCP/IP Protocol;...
Page 91 Chapter 7 - LAN Client Settings Set Up Properties of Components (Novell Server Connection): Network Client: Windows 95/98: 1. In the Network dialog box, Configuration tab, select Client for Microsoft Networks. 2. Click Properties. The Client for Microsoft Networks Properties dialog box opens. 3.
Page 92 Route Finder RF500S User Guide 7. Click Properties. 8. On the General tab, in the Preferred server field, enter the name of your Novell Server Domain. If necessary, select the First Network Drive, then ensure that Enable logon script processing is checked (enabled).
Page 93 3. Enter the user name (if necessary) and password configured for you on the RF500S. Note: If your particular situation permits, click (to check) Save password. 4. Click Connect. 5. After connecting to the RF500S, you can access the same services and resources as if you were connected to the network locally.
Page 94: Accessing A Windows Nt Server And A Novell Netware Server
Route Finder RF500S User Guide Accessing a Windows NT Server and a Novell NetWare Server Note: Before configuring your remote site, ensure TCP/IP has been installed on your NT Server. Perform the following procedures if your PC workstation needs to access both a Windows NT Server and a Novel NetWare Server.
Page 95 Chapter 7 - LAN Client Settings 4. Select (i.e., highlight) Adapter, then click Add. The Select Network adapters dialog box opens. Win95/98 WinNT 5. (Win95/98 only) In the Manufacturer s option box, select Microsoft. In the Network Adapter s option box select Dial-up adapter.
Page 96 Route Finder RF500S User Guide Adding Client for Microsoft Networks (Novell/NT Server Connection): Windows 95/98: 1. In the Network dialog box, Configuration tab, click Add. 2. Select Network Client and click Add. 3. The Select Network Client dialog box displays. In the Manufacturer’s option box, select Microsoft.
Page 97 Chapter 7 - LAN Client Settings Adding IPX/SPX (Novell/NT Server Connection): Windows 95/98: 1. In the Network dialog box, Configuration tab, click Add. The Select Network Component Type dialog box opens. 2. Select Protocol and click Add. The Select Network Protocol dialog box opens. 3.
Page 98 Route Finder RF500S User Guide 3. The Select Network Client dialog box displays. In the Manufacturer’s option box, select Microsoft. In the Network Clients option box, select Client for NetWare Networks. 4. Click OK to add this Client and return to the Network dialog box.
Page 99 Chapter 7 - LAN Client Settings Set Up Properties of Components (Novell/NT Server Connection): Dial-up Adapter: Windows 95/98: In the Network dialog box, Configuration tab, select the TCP/IP - Dial-up adapter. Click Properties. The TCP/IP Properties dialog box opens with the IP Address tab selected. Ensure that Obtain an IP Address Automatically is selected.
Page 100 Route Finder RF500S User Guide Click Properties. On the General tab, in the preferred Server field, enter the name of your Novell Server Domain. Select the First Network Drive and Enable Logon Script processing. Click OK. Network Protocol: Windows 95/98: In the Network dialog box, Configuration tab, select IPX/SPX Compatible Protocol.
Page 101 Chapter 7 - LAN Client Settings Set Your Access Control: Windows 95/98: In the Network dialog box, select the Access Control tab. In the Control Access to Shared resources using group, select Share-Level access control. 3. Click OK (twice) to return to, and then close, the Network dialog box. Note: You must restart your system for the new settings to take effect.
Page 102 Enter the user name (if necessary) and password configured for you on the RF500S. Note: If your particular situation permits, click (to check) Save password. Click Connect. After connecting to the RF500S, you can access the same services and resources as if you were connected to the network locally.
Page 103: Accessing A Unix Server
Chapter 7 - LAN Client Settings Accessing a Unix Server Perform the following procedures to prepare your PC workstation to access a remote Unix Server. Adding the dial-up adapter (Unix Server Connection): Windows 95/98/NT: Click Start | Settings | Control Panel. Double-click the Network icon to open the Network dialog box.
Page 104 Route Finder RF500S User Guide 4. Select (i.e., highlight) Adapter, then click Add. The Select Network adapters dialog box opens. Win95/98 In the Manufacturer s option box, select Microsoft. In the Network Adapter s option box select Dial-up adapter. Click OK (twice) to return to, and then close, the Network dialog box.
Page 105 Chapter 7 - LAN Client Settings The Select Network Protocol dialog box is displayed. In the Manufacturers option box [Win95 only], select Microsoft. In the Network Protocols option box, select TCP/IP [Win95/98] or TCP/ IP Protocol [WinNT only]. [Note: Windows NT workstation has no Manufacturers option box.] Win95/98 WinNT Click OK (twice) to return to, and then close, the Network dialog box.
Page 106 Enter the user name (if necessary) and password configured for you on the RF500S. Note: If your particular situation permits, click (to check) Save password. Click Connect. After connecting to the RF500S, you can access the same services and resources as if you were connected to the network locally.
Page 107: Make New Connection (Windows 2000 Only)
Chapter 7 - LAN Client Settings Make New Connection (Windows 2000 only) Perform the following procedures to prepare your Windows 2000 PC workstation to access any of the remote Servers and enable applications such as e-mail, Web browsing, file sharing, and printing. Double-click My Computer.
Page 108: Chapter 8 - Lan -To- Lan Settings
Chapter 8 - LAN -to- LAN Settings...
Page 109: Lan -To- Lan Settings
Chapter 8 - LAN -to- LAN Settings LAN -to- LAN Settings Setting up LAN -to- LAN Routing The majority of settings for LAN -to- LAN Routing are set up through RouteFinder Wizard or RouteFinder Manager when IP routing (NAT disabled) is configured. This section provides an overview of LAN -to- LAN Routing and shows you some of the benefits and limitations of LAN -to- LAN Routing.
Page 110: Using The Find Computer Command
RouteFinder RF500S User Guide Using the Find Computer command If your clients are in different subnets or separated by a router, you will not be able to use the Find Computer function within Windows by selecting Start | Find | Computer.
Page 111: Using Lmhosts
Chapter 8 - LAN -to- LAN Settings Using LMHosts Important: Each computer on the LAN must have a copy of this lookup table. Once you have mapped the necessary computer or host names and IP addresses in the LMHosts file, copy this file to the appropriate folder on each computer on the LAN.
Page 112: Chapter 9 - Troubleshooting
Chapter 9 - Troubleshooting...
Page 113: Troubleshooting
This chapter provides a list of common problems encountered while installing, configuring or administering the RF500S. In the event you are unable to resolve your problem, refer to the Service, Warranty and Technical Support chapter of this User Guide for information about contacting our Technical Support representatives.
Page 114 • Ensure the workstation has TCP/IP properly configured. • Attempt to ping the IP address of the RF500S. • Use RouteFinder Monitor to see if the WAN Ethernet port has successfully acquired a dynamic IP address from the ISP, or if the static IP address is valid.
Page 115 Internet. • The RF500S will only dial the connection if there is a request from one of the computers on the LAN for an IP address on the Internet. Keep in mind that certain applications can be configured to request information from the Internet.
Page 116: Chapter 10 - Service, Warranty And Technical Support
Chapter 10 - Service, Warranty and Technical Support...
Page 117: Introduction
Chapter 10 - Service, Warranty and Technical Support Introduction This chapter begins with the terms of your RouteFinder’s warranty. In the Software User License Agreement section, you will find details about your software license agreement with Multi-Tech Systems. The Technical Support section offers information about on-line registration as well as phone numbers for contacting our Technical Support group.
Page 118: Addendum For International Products
Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user-caused damages are billed on a time-plus-materials basis. Out of Warranty Repair Costs Refer to Multi-Tech System's web site at http://www.multitech.com for information about out of warranty repair costs.
Page 119: Software User License Agreement
Chapter 10 - Service, Warranty and Technical Support Software User License Agreement IMPORTANT - READ BEFORE OPENING THE SOFTWARE PACKAGE This license agreement is a legal agreement between you (either an individual or a single entity) and Multi-Tech Systems, Inc. for the Multi-Tech software product enclosed, which includes computer software and may include associated media, printed materials, and “online”...
Page 120 RouteFinder RF500S User Guide WARRANTY. MTS warrants that the software will perform substantially in accordance to the product specifications in effect at the time of receipt by Customer. If it fails to perform accord- ingly, MTS will optionally repair any defect, or replace it. This warranty is void if the failure has resulted from accident, abuse, or misapplication.
Page 121: Technical Support
If you have access to the World Wide Web, you can register your Multi-Tech product online at the following URL: http://www.multitech.com/register About the Internet Multi-Tech System’s is a commercial provider on the Internet. The Multi-Tech web site is located at http://www.multitech.com The Multi-Tech FTP site is located at ftp://ftp.multitech.com...
Page 122: Ordering Accessories
RouteFinder RF500S User Guide Ordering Accessories SupplyNet, Inc. can provide you with replacement transformers, cables and connectors for select Multi-Tech products. You can place an order with SupplyNet via mail, phone, fax or the Internet at: Mail: SupplyNet, Inc. 614 Corporate Way...
Page 123: Appendix
Appendix...
Page 124: Appendix A - Regulatory Compliance Information
RouteFinder RF500S User Guide Appendix A - Regulatory Compliance Information Class B Statement FCC Part 15 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 125: Appendix B - Tools For Your Rf500S
WINIPCFG (for Windows 95/98) 1. Select Start | Run and type winipcfg. 2. The IP address, default gateway (the RF500S IP address), and the MAC (adapter address) display. IPCONFIG (for Window NT/2000) 1. From a DOS Prompt, type IPCONFIG and press Enter.
Page 126: Tracert
RouteFinder RF500S User Guide TRACERT TRACERT is an extensive PING utility that allows you to trace the route of an IP address. The utility reports the number of router hops, the time for each hop, and any failed attempts to cross a hop. The information provided by this utility assists you to locate the specific site of a failed PING.
Page 127: Appendix C - Cabling Diagrams
Appendix Appendix C - Cabling Diagrams WAN/LAN Cables Circuit Signal Name TD+ Data Transmit Positive TD- Data Transmit Negative RD+ Data Receive Positive RD- Data Receive Negative Serial Cable...
Page 128: Glossary
Glossary...
Page 129 Glossary The following is a glossary of terms used in this manual: Baudrate Baudrate refers to the number of bits per second (Bps) that are transmitted between your network device and modem or ISDN TA. DHCP (Dynamic Host Configuration Protocol) A protocol that was made to lessen the administrative burden of having to manually configure TCP/IP Hosts on a network.
Page 130 A static IP address is a permanent IP address that is set up on each individual computer. When your RouteFinder dials-up your ISP, your ISP can give it a fixed or dynamic IP address. Likewise when you power on your computer, the RF500S can give your computer a dynamic or fixed IP address.
Page 131 Glossary If someone on the Internet tries to access your network, the firewall function of the RouteFinder stops the request. The device will not reverse translate network addresses unless you have specifically allowed this feature using the Virtual Server function (IP Mapping). NetworkAddress The network portion of an IP address.
Page 132 RouteFinder RF500S User Guide IP addresses at random as long as each one is unique. However, connecting a private network to the Internet requires using registered IP addresses to avoid duplication. The four groups of numbers (octets) are used to identify a particular network and host on that network.
Page 133: Index
Index Index Interface: ............55 IP ..............55 IP Address/Name ..........73 IP Routing ..........10, 42 Adding TCP/IP ........83, 104 IPCONFIG ............. 125 ASYNC ............. 8 IPX/SPX ........... 89, 97 Async Port ............42 Authentication ..........44 Available Devices ..........39 LAN -to- LAN ........
Page 134 Route Finder RF500S User Guide Radius ............. 45 Refresh Device List ......39, 61, 69 Registering your product ........ 121 Regulatory Compliance ........124 Remote Access ..........46 Reset ..............8 RouteFinder Manager ........39 RouteFinder Monitor ......... 68 routing ............109 Routing Settings ..........

This manual is also suitable for:

Routefinder rf500s

Multi-Tech RF500S User Manual

Chapter 1 - Introduction

Chapter 2 - Hardware Installation

Chapter 3 - Software Installation

And Configuration

Chapter 4 - Telnet

Chapter 5 - Routefinder Manager

Chapter 6 - Routefinder Monitor

Chapter 7 - LAN Client Settings

Chapter 8 - LAN -To- LAN Settings

Chapter 9 - Troubleshooting

Chapter 10 - Service, Warranty and Technical Support

Appendix

Appendix A - Regulatory Compliance Information

Appendix B - Tools for Your RF500S

Appendix C - Cabling Diagrams

Quick Links

Troubleshooting

Need help?

Questions and answers

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Summary of Contents for Multi-Tech RF500S

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Table of Contents