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Multi-Tech RouteFinder MTASR1-100 User Manual

Lan-to-lan routing for central-site and branch office networks
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LAN-to-LAN Routing
for Central-Site and
Branch Office Networks
Model MTASR1-100
User Guide

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Summary of Contents for Multi-Tech RouteFinder MTASR1-100

  • Page 1 LAN-to-LAN Routing for Central-Site and Branch Office Networks Model MTASR1-100 User Guide...

  • Page 2: Record Of Revisions

    Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

  • Page 3: Table Of Contents

    Chapter 1 - Introduction and Description Introduction ... 6 Preview of this Guide ... 6 Related Documentation ... 7 Front Panel ... 8 ETHERNET ... 8 WAN Link ... 8 Back Panel ... 9 Shunts ... 10 Specifications ... 11 Ethernet Port ...
  • Page 4 Chapter 6 - Service, Warranty and Tech Support Introduction ... 50 Limited Warranty ... 50 On-line Warranty Registration ... 50 Tech Support ... 51 Recording RouteFinder Information ... 51 Service ... 52 The Multi-Tech BBS ... 53 To log on to the Multi-Tech BBS ... 53 To Download a file ...

  • Page 5: Chapter 1 - Introduction And Description

    Chapter 1 - Introduction and Description...

  • Page 6: Introduction

    RouteFinder MTASR1-100 User Guide Introduction Welcome to Multi-Tech's new RouteFinder™, model number MTASR1-100, an IP/IPX router for interconnecting LANs using switched or dedicated wide area telecommunicaitons links. The MTASR1- 100 provides IP and IPX routing and Media Access Control (MAC) layer bridging for all other protocols over its WAN port.

  • Page 7: Related Documentation

    RouteFinder, and you can always find the latest version of these guides at Multi-Tech’s Web site. At the Multi-Tech Home Page (http://www.multitech.com), Click Support, then Manuals, then RouteFinder and you will find the following guide listed by title: • RouteFinder User Guide MTASR1-100 Chapter 1 - Introduction and Description...

  • Page 8: Front Panel

    RouteFinder MTASR1-100 User Guide Front Panel The front panel contains three groups of LEDs that provide the status of the LAN connection, WAN Link activity, and general status of the RouteFinder. The Ethernet LEDs display the activity of the LAN whether the RouteFinder is connected to the LAN, transmitting or receiving packets, and if a collision is in progress.

  • Page 9: Back Panel

    AC grounded outlet. ON/OFF Switch The power switch provides DC power to the RouterFinder when placed in the ON position and removes power when placed in the OFF position. MTASR1-100 Chapter 1 - Introduction and Description 10BASE T COMMAND PORT...

  • Page 10: Shunts

    RouteFinder MTASR1-100 User Guide Shunts A shunt on the WAN port allows the same connector to be configured for an ITU-T V.35 electrical interface signaling or EIA-232C/D signaling. The ITU-T V.35 signaling levels are generally more reliable for high speed data and/or longer cable distances. The EIA-232C/D signaling is intended for data rates of 19.2 Kbps or less and cable lengths of 50 feet or less.

  • Page 11: Specifications

    Power Consumption - 10 Watts • Dimensions - 1.625" high x 6" wide x 9" deep 0.63 cm high x 2.34 cm wide x 3.51 cm deep • Weight - 2 pounds (.92 kg) MTASR1-100 Chapter 1 - Introduction and Description...
  • Page 12 RouteFinder MTASR1-100 User Guide MTASR1-100...

  • Page 13: Chapter 2 - Installation

    Chapter 2 - Installation...

  • Page 14: Unpacking

    RouteFinder MTASR1-100 User Guide Unpacking The shipping box contains the RouteFinder, external power supply, command port adapter cable (short cable with RJ-45 on one end and DB25 on the other), your Quick Start Guide, and three disks (i.e., the RouteFinder User Guide, and the RouteFinder Software). Inspect the contents for signs of any shipping damage.

  • Page 15: Changing Shunt Position

    6. Turn the RouteFinder upside down and replace the cabinet mounting screw that was removed in step 2 (See Figure 2-2). 7. Turn the RouteFinder right side up and connect the cables (Refer to the “Cabling your Router” section). MTASR1-100 Tech ® Systems...

  • Page 16: Cabling Your Routefinder

    RouteFinder MTASR1-100 User Guide Cabling your RouteFinder Cabling your RouteFinder involves making the proper WAN, Ethernet, Command Port and power connections. Figure 2-4 shows the back panel connectors and the associated cable connections. To connect the cables to your RouteFinder, do the following.

  • Page 17: Chapter 3 - Software Loading And Configuration

    Chapter 3 - Software Loading and Configuration...

  • Page 18: Introduction

    RouteFinder MTASR1-100 User Guide Introduction The following loading procedure does not provide every screen or option in the process of installing the RouteFinder software. It is assumed that a technical person with a thorough knowledge of Windows and the software loading process is doing the installation.
  • Page 19 10. The “Do you want to perform upgrade?” dialog box is displayed. Click No to skip the upgrade process. 11. The “Do you want to download default setup?” dialog is displayed. Click Yes to download the default setup. MTASR1-100 Chapter 3 - Software Loading and Configuration...
  • Page 20 RouteFinder MTASR1-100 User Guide Note: Clicking No prevents the defaults from being downloaded to the RouteFinder. You are returned to the program manager, and in Windows 95/NT you will see an open window with shortcut icons for all the various utility programs provided in the RouteFinder software.
  • Page 21 115200 value or set to the maximum capability of your modem. If the WAN port is being set up to make a call, enter the telephone number to be dialed in the Dial Number field. MTASR1-100 Chapter 3 - Software Loading and Configuration...
  • Page 22 RouteFinder MTASR1-100 User Guide If the WAN port is being set up to answer a call, click the Answering option(the Dial Number field becomes inactive). 27. Click OK when you are satisfied with your selections. 28. The Checking Router dialog box is displayed.

  • Page 23: Setting Up Your Remote User Database

    Win95/NT users - From your desktop, click the Start button, point to Programs, then RouteFinder, and then click Remote User Data Base. 2. The Users List dialog box is displayed. Click the Add User button and 3. The Add Users dialog box is displayed. MTASR1-100 Chapter 3 - Software Loading and Configuration...
  • Page 24 RouteFinder MTASR1-100 User Guide 4. Build your user database by filling in the following fields for each user. User Name. The User Name can have as many as 39 characters. All printable characters are permitted with the restriction that no blanks are allowed in the user name. In dial-in and dial-out applications, the user name is treated as a case insensitive string.

  • Page 25: Chapter 4 - Routefinder Software

    Chapter 4 - RouteFinder Software...

  • Page 26: Introduction

    RouteFinder MTASR1-100 User Guide Introduction This chapter describes the RouteFinder’s software from an applications standpoint, showing how to make changes in the configuration with recommendations on the impact of any changes. The major configuration parameters were set when the software was loaded into your PC and the setup configuration was downloaded to the RouteFinder at the conclusion of the software installation.
  • Page 27 No to abort. Note: You will not be able to use the RouteFinder without RouteFinder Configuration. If you remove the components, you will need to reinstall the software. Refer to your RouteFinder Quick Start Guide for installation instructions. MTASR1-100...

  • Page 28: Router Configuration

    RouteFinder MTASR1-100 User Guide Router Configuration The Router Setup menu has 13 buttons (two rows of five buttons plus one row with three buttons) that enable you to display and change the protocol stacks, define the output of the RouteFinder, perform network management functions, test the communications link, print messages received from the target RouteFinder, and download setup information to the RouteFinder.
  • Page 29 OSPF. Currently, only a plain-text password is defined for authentication. For Plain Text RIPv2 authentication, the maximum length of the password is 16 characters; however, Message Digest authentication can have a key id field of up to 50 characters. MTASR1-100 Chapter 4 - RouteFinder Software...
  • Page 30 RouteFinder MTASR1-100 User Guide The Advanced tab controls the timers, Dynamic Host Configuration Protocol (DHCP) and Domain Name System (DNS) options, the default route, filters, and Static Routes. In most cases, you should not have to change any of the timers (i.e., default TTL, reassembly timeout, RIP response time and RIP route aging time).
  • Page 31 All OSPF protocol exchanges are authenticated; i.e., only trusted routers can participate in the Autonomous System’s routing. Furthermore, a variety of authentication schemes can be used; in fact, separate authentication schemes can be configured for each IP subnet. Clicking the OSPF button on the Advanced tab opens the General Setup dialog box. MTASR1-100...

  • Page 32: Ipx Setup

    RouteFinder MTASR1-100 User Guide IPX Setup The IPX Virtual Port Setup dialog box controls the four frame types, and the WAN port setup. The Advanced tab enables IPX routing, auto learn of Ethernet network numbers, and the distributed name of the RouteFinder.
  • Page 33 If there is a server on the local segment, then IPX network number auto learn should be enabled. If there is no server, or if for some reason the router comes up before the server, the router will default to some random network numbers after a short period of time. MTASR1-100...

  • Page 34: Spanning Tree Setup

    RouteFinder MTASR1-100 User Guide Spanning Tree Setup When Bridging is enabled, the Spanning Tree Setup dialog box controls simple transparent bridging between two remote Ethernet LANs. However, if your internetwork contains any loops or redundant links, then the Spanning Tree Algorithm must also be enabled. If you use only the IP and IPX protocols, leave bridging disabled to allow the RouteFinder to operate more efficiently.

  • Page 35: Wan Port Setup

    When the PPP/SLIP mode is used, further configuration is required using the PPP button in the RouteFinder Setup dialog box. The WAN Port Setup Advanced tab contains options which control message printing and script printing, modem type control, and ISDN TA control. MTASR1-100 Chapter 4 - RouteFinder Software...

  • Page 36: Point-To-Point Setup

    RouteFinder MTASR1-100 User Guide Point-to-Point Setup The PPP Port Setup dialog box controls the WAN port protocol, dial on demand, and remote port setup. The WAN port protocol can be either Point-to-Point Protocol (PPP) or Serial Line Internet Protocol (SLIP). Of these two protocols, PPP is the more robust as it allows the end-points to negotiate the use of the link and protocol parameters in a standardized way and also allows for standardized encapsulation of the packets.

  • Page 37: Frame Relay Setup

    Events Count is 4, and 3 out of 4 events are “errored”, then the link is considered to be bad, and the RouteFinder stops sending on all DLCIs and restarts the initial procedures to activate the link. If you click the DLCI button, the Frame Relay DLCI dialog box is displayed. MTASR1-100 Chapter 4 - RouteFinder Software...
  • Page 38 RouteFinder MTASR1-100 User Guide Frame Relay DLCI The Frame Relay DLCI dialog box initially displays a default DLCI that is mapped to a default IP address, STP WAN Number, a CIR setting of 56K, a Be of zero, and the mode set to Adhere to CIR.

  • Page 39: Applications Setup

    In the Test Port group, select the Ethernet port and then click Test to start diagnostic testing. For additional details and parameters about specific fields in the Diagnostics dialog box, click the Help button. MTASR1-100 Chapter 4 - RouteFinder Software...

  • Page 40: Scripting

    RouteFinder MTASR1-100 User Guide Scripting To enable scripting, click WAN from the Router Setup menu. The Wan Port Setup dialog box is displayed. Click the Script Enable check box to enable scripting on this WAN port. Click the Script button to access the scripting options.

  • Page 41: Chapter 5 - Remote Configuration And Management

    Chapter 5 - Remote Configuration and Management...

  • Page 42: Introduction

    RouteFinder MTASR1-100 User Guide Introduction This chapter provides procedures for changing the configuration of a remote RouteFinder. Remote configuration allows a PC at one site (local site) to dial a remote RouteFinder and change the configuration of that remote unit. Remote configuration can be accomplished either directly through the LAN or remotely using modems.
  • Page 43 15. At the remote site, reconnect the RouteFinder to the serial port of the PC and from the Program Manager screen Click the Router Configuration Icon to verify that the RouteFinder is running. MTASR1-100 Chapter 5 - Remote Configuration and Management...

  • Page 44: Lan-Based Remote Configuration

    RouteFinder MTASR1-100 User Guide LAN-Based Remote Configuration Windows Sockets Compliant TCP/IP Stack The configuration program requires a Windows Sockets compliant TCP/IP stack. Microsoft provides a TCP/IP stack free for Windows for Workgroups 3.11 and Windows 95/NT. TCP/IP protocol software must be installed and functional before the configuration program can be used.
  • Page 45 8. Click on the Exit button when the downloading is complete. 9. Click on the Router Configuration icon in the Program Manager screen to verify that the RouteFinder is running. MTASR1-100 Chapter 5 - Remote Configuration and Management...

  • Page 46: Remote Management

    RouteFinder MTASR1-100 User Guide Remote Management This section describes typical client applications that can be used to configure the RouteFinder remotely. It is important to note that although any subsequent changes to configuration can be made using these applications, the initial setup and configuration of the RouteFinder must be done on the local PC, using the RouteFinder software provided with your unit.

  • Page 47: Router Management

    The Remote User Database option (Option 5 on the Router Management Menu) allows a remote user to add user information such as Name and Password, callback information, and which protocol stacks to enable or disable. MTASR1-100 Chapter 5 - Remote Configuration and Management...

  • Page 48: Web Browser Management

    RouteFinder MTASR1-100 User Guide WEB Browser Management The RouteFinder can be accessed from anywhere on the connected Internet through its built-in WEB Browser interface. To enable this function, you must check this option in Other setup. Depending on the rights of the user (read/write, or read only), it is possible to view the current parameters and statistics of the RouteFinder as well as configure and download setup changes to the unit.

  • Page 49: Chapter 6 - Service, Warranty And Tech Support

    Chapter 6 - Service, Warranty and Tech Support...

  • Page 50: Introduction

    24-hour Fax-Back Service. Limited Warranty Multi-Tech Systems, Inc. (“MTS”) warrants that its products will be free from defects in material or workmanship for a period of two years from the date of purchase, or if proof of purchase is not provided, two years from date of shipment.

  • Page 51: Tech Support

    Tech Support Multi-Tech Systems has an excellent staff of technical support personnel available to help you get the most out of your Multi-Tech product. If you have any questions about the operation of this unit, call 1- 800-972-2439. Please fill out the RouteFinder information (below), and have it available when you call.

  • Page 52: Service

    RouteFinder MTASR1-100 User Guide Service If your tech support specialist decides that service is required, your RouteFinder may be sent (freight prepaid) to our factory. Return shipping charges will be paid by Multi-Tech Systems. Include the following information with your RouteFinder: •...

  • Page 53: The Multi-Tech Bbs

    The Multi-Tech BBS For customers who do not have Internet access, Multi-Tech Systems maintains a bulletin board system (BBS) that mirrors its FTP site. Information available from the BBS includes new product information, product upgrade files, and problem-solving tips. The phone number for the Multi-Tech BBS is (800) 392-2432 (USA and Canada) or (612) 785-3702 (international and local).

  • Page 54: About The Internet

    RouteFinder MTASR1-100 User Guide 7. If you select Zmodem, the file will transfer automatically. If you select another protocol, you may have to initiate the transfer yourself. (In most data communications programs, the PAGE DOWN key initiates the download.) 8. When the download is complete, press ENTER to return to the File Menu.

  • Page 55: Appendixes

    Appendixes...

  • Page 56: Appendix A - Cabling Diagrams

    RouteFinder MTASR1-100 User Guide Appendix A - Cabling Diagrams Command Port Cable To COMMAND PORT Connector LAN Cables 10BASE-T (RJ-45) Pin Circuit Signal Name Data Transmit Positive Data Transmit Negative Data Receive Positive Data Receive Negative COMMAND PORT Connector PIN NO.

  • Page 57: Link Cable

    ** When configured for V.35 interface operation on the link, the V.35 adapter cable should be used. This cable uses a 25-pin female connector at one end and a 34-pin winchester male connector at the other end. MTASR1-100 21 20 PIN NO.

  • Page 58: Appendix B - Script Language

    RouteFinder MTASR1-100 User Guide Appendix B - Script Language The script file can be used to automate certain operations. The script file is a text file containing a sequence of commands. The structure of a script file is succinctly expressed by the following grammar.
  • Page 59 Binary Operators :*/ + _< > <= >= == ! = && II All the operators are left associative. Expressions are evaluated completely; so care must be taken while writing expressions. For example, expressions like (a !=0 && b / a) would create run time error. MTASR1-100...
  • Page 60 RouteFinder MTASR1-100 User Guide Example Script: proc main; string login_prompt; string user_name; string password_prompt; string password; string shell_menu; string shell_menu_response; integer timeout; timeout=10; login_prompt=”login:”; user_name=”user1”; password_prompt=”Password:”; password=”user1”; shell_menu=”choice:”; shell_menu_response=”1”; transmit(“A”); wait(1) transmit(“T^M”); waitfor (“OK”,10); transmit (“A”); wait (1); transmit (“T”);...

  • Page 61: Appendix C - Regulatory Information

    Council Directive 73/23/EEC of 19 February 1973 on the harmonization of the laws of Member States relating to electrical equipment designed for use within certain voltage limits; each amended by Council Directive 93/68/EEC of 22 July 1993 on the harmonization of CE marking requirements. MTASR1-100 Appendixes...

  • Page 62: Appendix D - Tcp/Ip

    RouteFinder MTASR1-100 User Guide Appendix D - TCP/IP TCP/IP TCP/IP (Transmission Control Protocol/Internet Protocol) is a protocol suite and related applications developed for the U.S. Department of Defense in the 1970s and 1980s specifically to permit different types of computers to communicate and exchange information with one another. TCP/IP is currently mandated as an official U.S.
  • Page 63 • Whois/NICNAME: Utilities that search databases for information about Internet domain and domain contact information, per RFC 954 ( ftp://ds.internic.net/rfc/rfc954.txt). • Traceroute: a tool that displays the route that packets will take when traveling to a remote host. MTASR1-100 Appendixes...

  • Page 64: Internet Protocol (Ip)

    RouteFinder MTASR1-100 User Guide Internet Protocol (IP) IP is the Internet standard protocol that tracks Internetwork node addresses, routes outgoing messages and recognizes incoming messages, allowing a message to cross multiple networks on the way to its final destination. The IPv6 Control Protocol (IPV6CP) is responsible for configuring, enabling, and disabling the IPv6 protocol modules on both ends of the point-to-point link.

  • Page 65: Glossary Of Terms

    Glossary of Terms...
  • Page 66 RouteFinder MTASR1-100 User Guide Access: The T1 line element made up of two pairs of wire that the phone company brings to the customer premises. The Access portion ends with a connection at the local telco (LEC or RBOC). Accunet Spectrum of Digital Services (ASDS): The AT&T 56K bps leased (private) line service. Similar to services of MCI and Sprint.
  • Page 67 PABX or any residential phone connects to the PSTN at a central office. Centrex: A multi-line service offered by operating telcos which provides, from the telco CO, functions and features comparable to those of a PBX for large business users. See also “Private Branch Exchange”, “Exchange”. MTASR1-100...
  • Page 68 RouteFinder MTASR1-100 User Guide Channel: A data communications path between two computer devices. Can refer to a physical medium (e.g., UTP or coax), or to a specific carrier frequency. Channel Bank: A device that acts as a converter, taking the digital signal from the T1 line into a phone system and converting it to the analog signals used by the phone system.
  • Page 69 Error Free Seconds (EFS): Any second of operation that all 1.544M bits are received exactly as transmitted. Contrast “Errored Seconds”. ESF Error Event: A T1 error condition that is logged when a CRC-6 error or an out-of-frame (OOF) error occurs. MTASR1-100...
  • Page 70 RouteFinder MTASR1-100 User Guide Ethernet: A 10-megabit baseband local area network that allows multiple stations to access the transmission medium at will without prior coordination, avoids contention by using carrier sense and deference, and resolves contention by using collision detection and transmission. Ethernet uses carrier sense multiple access with collision detection (CSMA/CD).
  • Page 71 IRQs are numbered so that the device issuing the IRQ can be identified, and so IRQs can be prioritized. ISA (Industry Standards Architecture) (pronounced “ice a”): The classic 8 or 16-bit architecture introduced with IBM’s PC-AT computer. ISDN (Integrated Services Digital Network): An International telecommunications standard for transmitting voice, video MTASR1-100...
  • Page 72 RouteFinder MTASR1-100 User Guide and data over a digital communications line. ISDN is a world-wide telecommunications service that uses digital transmission and switching technology to support voice and digital data communications. Frame relay was partially based on ISDN’s data link layer protocol (LAPD). Frame relay can be used to transmit across ISDN services offering circuit-switched connection at 64K bps and higher speeds.
  • Page 73 “availability” (100% minus % available = % outage). Out-of-band: Signaling that is separated from the channel carrying the information (e.g., the voice/data/video signal is separate from the carrier signal). Dialing and various other “supervisory” signals are included in the signaling element. Contrast “In-band” signaling. MTASR1-100...
  • Page 74 RouteFinder MTASR1-100 User Guide Out of Frame (OOF): A T1 alarm condition that is logged on the loss of 2, 3 or 4 of 5 consecutive FT framing bits. Packet: 1. In data communication, a sequence of binary digits, including data and control signals, that is transmitted and switched as a composite whole.
  • Page 75 (e.g., the user premises and the telco CO). Central office signals to the user premises can include ringing, dial tone, speech signals, etc. Signals from the user’s telephone can include off-hook, dialing, speech to far-end party, and on-hook signals. In-band signaling techniques include pulse and tone dialing. With common channel signaling, information is carried out-of- band. MTASR1-100...
  • Page 76 RouteFinder MTASR1-100 User Guide Simple Network Management Protocol (SNMP): TCP/IP protocol that allows network management. Simultaneous Voice Data (SVD): A technology for letting a user send data via a modem, and use a handset to talk to another user at the same time over the same connection. The alternative, making a second call, can be expensive or even impossible.
  • Page 77 Virtual Circuit: A logical connection. Used in packet switching wherin a logical connection is established between two devices at the start of transmission. All information packets follow the same route and arrive in sequence (but do not necessarily carry a complete address). MTASR1-100 Glossary...
  • Page 78 RouteFinder MTASR1-100 User Guide Wide Area Network (WAN): 1. A network that provides communication services to a geographic area larger than that served by a local area network or a metropolitan area network, and that may use or provide public communication facilities.

  • Page 79: Index

    Frame Relay Setup Management Type ... 37 Frame Types ... 20 EthernetII (Type II) ... 20 LLC (802.2) ... 20 SNAP ... 20 MTASR1-100 Indicators EtherNet Collision (COL) ... 8 Link (LNK) ... 8 Receive (RCV) ... 8 Transmit (XMT) ... 8 WAN Link Carrier Detect (CD) ...
  • Page 80 RouteFinder MTASR1-100 User Guide IPX Setup ... 32 Spanning Tree Setup ... 34 WAN Port Setup ... 35 SNAP ... 20 Software Uninstall ... 27 Spanning Tree Bridging Setup Bridging Enable ... 34 Spanning Tree Setup ... 34 Specifications Command Port ... 11 Electrical/Physical ...

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