Warranty - Bugera 333XL User Manual

Warranty

§ 1 Other warranty rights and national law
1. This warranty does not exclude or limit the buyer's statutory rights provided by national law, in particular, any such rights
against the seller that arise from a legally effective purchase contract.
2. The warranty regulations mentioned herein are applicable unless they constitute an infringement of national warranty law.
§ 2 Online registration
Please do remember to register your new BUGERA equipment right after your purchase by visiting http://www.bugera-amps.com
and kindly read the terms and conditions of our warranty carefully. Registering your purchase and equipment with us helps us
process your repair claims quicker and more efficiently. Thank you for your cooperation!
§ 3 Warranty
1. BEHRINGER warrants the mechanical and electronic components of this product to be free of defects in material and workmanship
for a period of one (1) year* from the original date of purchase, in accordance with the warranty regulations described below.
If the product shows any defects within the specified warranty period that are not excluded from this warranty as described
under § 6, BEHRINGER shall, at its discretion, either replace the product by providing a new or reconditioned product or repair
the product using suitable new or reconditioned parts. In the case that other parts are used which constitute an improvement,
BEHRINGER may, at its discretion, charge the customer for the additional cost of these parts. In case BEHRINGER decides to
replace the product, this warranty shall apply to the replacement product for the remaining initial warranty period, i.e one
year* from the date of purchase of the initial product.
2. If the warranty claim proves to be justified, the product will be returned to the user freight prepaid.
3. Warranty claims other than those indicated above are expressly excluded.
§ 4 Limited warranty valves and meters
Where applicable, BEHRINGER warrants the valves or meters contained in the product to be free from defects in material and
workmanship for a period of ninety (90) days from date of purchase, PROVIDED however, that this limited warranty is extended
only to the original retail purchaser. This limited warranty is also subject to the conditions, exclusions and limitations hereinafter
set forth.
§ 5 Return authorization number
1. To obtain warranty service, the buyer (or his authorized dealer) must call BEHRINGER as exclusive distributor of BUGERA
products (see enclosed list) during normal business hours BEFORE returning the product. All inquiries must be accompanied by
a description of the problem. The buyer or his authorized dealer will receive a return authorization number.
2. Subsequently, the product must be returned in its original shipping carton, together with the return authorization number. The
return shipment address will be indicated by BEHRINGER.
3. Shipments without freight prepaid will not be accepted.
§ 6 Warranty regulations
1. Warranty services will be furnished only if the product is accompanied by a copy of the original retail dealer's invoice. Any
product deemed eligible for repair or replacement under the terms of this warranty will be repaired or replaced.
2. If the product needs to be modified or adapted in order to comply with applicable technical or safety standards on a national or
local level, in any country which is not the country for which the product was originally developed and manufactured, this
modification/adaptation shall not be considered a defect in materials or workmanship. The warranty does not cover any such
modification/adaptation, irrespective of whether it was carried out properly or not. Under the terms of this warranty, BEHRINGER
shall not be held responsible for any cost resulting from such a modification/adaptation.
3. Free inspections and maintenance/repair work are expressly excluded from this warranty, in particular, if caused by improper
handling of the product by the user. This also applies to defects caused by normal wear and tear, in particular, of faders,
crossfaders, potentiometers, keys/buttons, tubes, guitar strings, illuminants and similar parts.
4. Damage/defects caused by the following conditions are not covered by this warranty:
improper handling, neglect or failure to operate the unit in compliance with the instructions given in BEHRINGER user or
service manuals.
connection or operation of the unit in any way that does not comply with the technical or safety regulations applicable in
the country where the product is used.
damage/defects caused by force majeure or any other condition that is beyond the control of BEHRINGER.
5. Any repair or opening of the unit carried out by unauthorized personnel (user included) will void the warranty.
6. If an inspection of the product by BEHRINGER shows that the defect in question is not covered by the warranty, the inspection
costs are payable by the customer.
7. Products which do not meet the terms of this warranty will be repaired exclusively at the buyer's expense. BEHRINGER will
inform the buyer of any such circumstance. If the buyer fails to submit a written repair order within 6 weeks after notification,
BEHRINGER will return the unit. Costs for freight and packing will be invoiced separately C.O.D. When the buyer has sent in a
written repair order such costs will also be invoiced separately.
§ 7 Warranty transferability
This warranty is extended exclusively to the original buyer (customer of retail dealer) and is not transferable to anyone who may
subsequently purchase this product.
§ 8 Claim for damages
Failure of BEHRINGER to provide proper warranty service shall not entitle the buyer to claim (consequential) damages. In no event
shall the liability of BEHRINGER exceed the invoiced value of the product.
* Customers in the European Union please contact BEHRINGER Germany Support for further details.
Technical specifications and appearance are subject to change without notice. The information contained herein is correct at the time of printing. All
trademarks (except BUGERA, the BUGERA logo, and THE SOUL OF VALVES) mentioned belong to their respective owners, and such use neither constitutes
a claim of the trademarks by RED CHIP COMPANY LTD nor affiliation of the trademark owners with RED CHIP COMPANY LTD. RED CHIP COMPANY LTD
accepts no liability for any loss which may be suffered by any person who relies either wholly or in part upon any description, photograph or statement
contained herein. Colors and specifications may vary slightly from product. Our Products are sold through authorized dealers only. This manual is
copyrighted. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and
recording of any kind, for any purpose, without the express written permission of RED CHIP COMPANY LTD. BUGERA-products are distributed exclusively
by the BEHRINGER Group of companies globally, and specifically by BEHRINGER International GmbH in the European Union.
ALL RIGHTS RESERVED.
(c) 2007 RED CHIP COMPANY LTD.
Trident Chambers, Wickhams Cay, P.O. Box 146,
Road Town, Tortola, British Virgin Islands.
Warranty
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