66
Reference
Symptom
I cannot receive the E-mail
sent from the device.
I cannot see the video screen
connected with i-Phone.
6
Checkpoint and resolution
When the E-mail transmission fails without SMTP server setting.
•
Check whether the network is set up correctly.
•
Check whether the E-mail address is entered correctly.
•
Check the spam mail setting for the entered E-mail address.
(If the spam mail is set, some mails may automatically be
deleted or classified into spam mail box etc.)
•
Some SMTP mail server providers does not support sent
email from the commercial SMTP server. In this case, use a
public SMTP server.
When the E-mail transmission fails even with the SMTP server
setting.
•
If you see a message saying "Please check the SMTP
information or internet cable".
-
Check the SMTP server address.
-
Check the SMTP port number.
-
Check the network setting.
•
If the E-mail cannot be received without any error message.
-
Check the E-mail address of the recipient.
-
Check the spam mail setting for the entered E-mail
address.
•
Check if wireless internet is available.
-
If receive sensitivity is low, it can be disconnected or you
cannot see the video.