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Table of Contents
Related Manuals for Scientific Atlanta FiberEdge
Summary of Contents for Scientific Atlanta FiberEdge
- Page 1 Digital TV User Guide...
- Page 2 Welcome to the best in Acscension Parish entertainment: FiberEdge TV service from EATEL! With over 300 channels, FiberEdge TV offers you the most choices and best value for your money. And you can personalize your television viewing to suit your individual taste! This User Guide will help you learn more about all the options available.
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Page 3: Table Of Contents
TABLE OF CONTENTS Welcome to EATEL FiberEdge TV Entertainment 2–3 Table of Contents 4 –7 Set-Top Box (STB) Safety 8 –11 Remote Control About Your Remote Control (9) Universal Remote (10-11) 12– 21 Interactive Program Guide (IPG) Introduction to the IPG... - Page 4 48 –52 TV Caller ID Activating TV Caller ID (49) Using TV Caller ID While Watching TV (49) Channel 411: Setting Preferences and Viewing Call History (50-51) 53 –59 Parental Controls Changing Your Parental Control Blocking PIN (54) Blocking by Channel (55) Blocking by Rating (56)...
- Page 5 SET-TOP BOX SAFETY Set-Top Box (STB) Safety...
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Page 6: Set-Top Box (Stb) Safety
Set-Top Box (STB) Safety Placement Place your STB on a stable surface, close enough WARNING to an electrical outlet to accommodate the length Avoid potential personal injury and of the power cord. The surface you choose must damage to your STB by selecting an support the size and weight of this equipment. - Page 7 Do not spill liquids on or near your STB. Accessories Do not use accessories with your STB unless recommended by EATEL. EATEL recommends that you connect your cable equipment and associated electronic devices to a surge protector. Power Sources, Grounding and Power Surges Use only power sources with the correct voltage and frequency as specified on the label of your STB.
- Page 8 Servicing Do not open the cover of your STB. If you open the cover, you will void your warranty. Refer all servicing to qualified personnel only. Contact EATEL customer service for assistance. Damage that Requires Service Call for service if any of the following occur: Damage to the power cord or plug •...
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Page 9: Remote Control
REMOTE CONTROL Remote Control... -
Page 10: About Your Remote Control
TV, simply press the cable button on the remote (CBL). Remember to point the remote control directly at the STB if you are using it to control your FiberEdge Digital TV service. See the remote control diagrams on the following pages for more information about your specific remote. - Page 11 Remote Control...
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Page 12: Universal Remote
UNIVERSAL REMOTE... -
Page 13: Interactive Program Guide (Ipg)
INTERACTIVE PROGRAM GUIDE (IPG) Interactive Program Guide... -
Page 14: Introduction To The Ipg
Introduction to the IPG The Interactive Program Guide (IPG) is a convenient TV listing tool built right into your EATEL FiberEdge TV service. Complete program listings for the next seven days include program name, episode title, rating and other available details. - Page 15 Parts of the IPG Current Information appears in the upper right-hand corner of your screen. The program • you are currently watching is reduced to fit in a small frame of the IPG (also known as the quarter screen), with the current channel (if available), date and time listed below. The Channel Banner appears in the upper left-hand corner of the screen and includes •...
- Page 16 IPG Symbols When using the IPG you will encounter the following symbols. Symbol Description Blocked channel. Parental Control is on. Unblocked channel. Parental Control is off. Closed Captioned. The channel has text subtitles for hearing-impaired viewers. This option applies only to channels that offer closed captioning. Second Audio Programming (SAP).
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Page 17: Browsing
Browsing Browsing is a convenient way to find the programs that you want to watch. The default browsing view is by channel, but you can access the “Browse By” menu in the IPG by pressing on your remote to browse by title or theme. You can also browse using a condensed version of the IPG without leaving the program you are currently watching (see “Browsing While Watching TV”... - Page 18 Browsing by Channel Browsing by Channel is the default setting for the Main Program Listing. As soon as you access the IPG by pressing the button on your remote, you will see the Main Guide Program Listing for the next two hours, organized by channel. Navigating within the program listing: To highlight in the listing the program you are watching, press •...
- Page 19 Browsing by Theme A Theme is a category that describes the kind of programs available, such as Adventure, Comedy, or News. To browse by theme: Press the button on your remote control. This will bring you to the IPG main screen Guide in Browse By Channel view.
- Page 20 Browsing by Title Press the button on the remote control. This will bring you to the IPG main screen Guide in Browse By Channel view. Press the A button on your remote to access the Browse By menu. Press the Down arrow buttons to highlight Title.
- Page 21 Browsing by a Different Date At any point within the IPG, you can choose to view program listings for a different date within the next seven days. To browse by a different date: Press the button on the remote control. This will bring you to the IPG main screen Guide in Browse By Channel view.
- Page 22 Browsing While Watching TV Browsing while watching TV allows you to view program information about other channels and times while the program you are watching remains full-screen. To browse while watching TV: Press any arrow button or the button on your remote control once. The Channel Info •...
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Page 23: Using Settings
USING SETTINGS Using Settings... -
Page 24: Quick Settings
Quick Settings A few frequently used settings are easily accessible through the Quick Settings menu, such as: Channel Blocking Second Audio Programming (SAP) Language • • Parental Control Sleep Timer • • At any time while watching TV, you can access these features by pressing button the Settings on your remote... - Page 25 General Settings (Continued) Audio Use the audio settings to set up your volume preferences. Audio: Range Use this feature to set the dynamic range of the Dolby Digital volume. The “Wide” setting mimics a movie theatre or CD, using the entire dynamic range.
- Page 26 General Settings (continued) Block Use the block settings to set up your Parental Control preferences. For complete details and instructions, please refer to pages 71 – 77. Display Control what is displayed on the front panel of the STB when it is powered on and powered off. Language Use the language settings to select languages for second audio programming (SAP) for digital channels and text for screen displays.
- Page 27 General Settings (Continued) Pay Per View (PPV) Use the PPV settings to change your PPV PIN and view PPV purchase information. For complete details and instructions, please refer to pages 62 – 65. Control basic operations of your STB such as selecting the output channel that your TV uses to receive video programming (Set: Output Channel).
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Page 28: Digital Set-Top Box (Stb) Diagrams
DIGITAL SET-TOP BOX (STB) DIAGRAMS Digital Set-Top Box (STB) Diagrams Continued on Next Page... - Page 29 1850 Front Panel Overview 1 Message Indicator Indicates a message from EATEL is waiting when blinking or illuminated. To access the message, press the INFO button on your remote. 2 LED Display Displays the selected channel number and time of day.
- Page 30 1850 Back Panel Overview 1 Serial Number Located in the left corner of the bar code. EATEL may ask for this number if your system requires troubleshooting. 2 IR Connect to optional VCR Commander™ service. 3 Video Out Connect to video input of TV or VCR (standard definition).
- Page 31 11 Select Accesses your on-screen selection. 12 Smart Card Slot* Allows smart card access (if available). 13 USB Port* Allows connection to external equipment, such as a keyboard. * If available. Contact EATEL for more information. Digital Set-Top Box (STB) Diagrams...
- Page 32 (This connector reserved for future use.) 9 SATA Connect to an external Serial ATA (SATA) hard disk drive for expanded recording capability. Please check with EATEL for a list of approved hard drive models for use with the 8300. 10 AC Outlet Connect the AC power cord from another device, such as a TV.
- Page 33 3250HD Front Panel Overview 1 Message Indicator Indicates a message from EATEL is waiting when blinking or illuminated. To access the message, press the INFO button on your remote. 2 LED Display Displays the selected channel number and time of day.
- Page 34 3250HD Back Panel Overview 1 Serial Number Located in the left corner of the bar code. EATEL may ask for this number if your system requires troubleshooting. 2 1394 FireWire* Connect to optional 1394-equipped (FireWire) devices. This connector is reserved for future use and may not be available on all 3250HD models.
- Page 35 Scrolls up and down through the channels. 11 Select Accesses your on-screen selection. 12 Smart Card Slot* Allows smart card access. 13 USB Port* Allows connection to external equipment, such as a keyboard. * If available. Contact EATEL for more information. Digital Set-Top Box (STB) Diagrams...
- Page 36 (This connector reserved for future use.) 11 SATA Connect to an external Serial ATA (SATA) hard disk drive for expanded recording capability. Please check with EATEL for a list of approved hard drive models for use with the 8300HD. 12 1394 FireWire Connect to display devices equipped with a 1394 (FireWire) input.
- Page 37 Provides access to the Settings menu. 12 Smart Card Slot* Allows smart card access. 13 USB Port* Connects to external equipment, such as a keyboard or mouse. * If available. Contact EATEL for more information. Digital Set-Top Box (STB) Diagrams...
- Page 38 4250HDC Back Panel Overview 1 Cable In Connects to a coaxial cable that delivers the signal from your service provider. 2 Cable Out Connects to a coaxial cable that sends analog audio and video signals to a TV or VCR. These signals are standard-definition TV (SDTV) video and stereo audio. 3 HDTV Connects to the component video input (YPbPr) on the HDTV, when in HD mode.
- Page 39 Scrolls up and down through the channels 11 Select Provides access to your on-screen selection. 12 USB Port* Connects to external equipment, such as a keyboard or mouse. * If available. Contact EATEL for more information. Digital Set-Top Box (STB) Diagrams...
- Page 40 Installed by your service provider. 12 SATA Connect to an external Serial ATA (eSATA) hard disk drive for expanded recording capability. Please check with EATEL for a list of approved hard drive models for use with the 8300HDC. 13 1394 Firewire Connects to display devices that are equipped with a 1394 input.
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Page 41: Tv On Demand
TV ON DEMAND TV On Demand gives you access to special television events, programs, and a library of more than 100 movie titles. It works just like a video rental store, in which you pay for access to an event or movie and can then watch it at any time within your rental. -
Page 42: Accessing And Ordering A Tv On Demand Event Or Movie
Accessing and Ordering a TV On Demand Event or Movie To view available TV On Demand movies or events: Use your remote control to tune to Channel 1 and access the TV On Demand Main Menu. It may take 20-30 seconds to load the menu the first time. Once the menu is loaded, you will see the available TV On Demand categories. -
Page 43: Tv On Demand And Parental Controls
Accessing and Ordering a TV On Demand Event or Movie (Continued) To Search Within Movie Titles From within the Main Menu, use the arrow buttons on your remote control to highlight SEARCH, then press the Select button . You will see the following options: “Search by Actor,” “Search by Title,”... - Page 44 Accessing and Ordering a TV On Demand Event or Movie (Continued) To order a TV On Demand movie or event: Once you have located the program you wish to view, use the arrow buttons on your remote to highlight ORDER, and then press the button –...
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Page 45: Pay Per View (Ppv)
PAY PER VIEW Pay Per View (PPV) events are special programs, such as movies or sporting events, that you can choose to watch for an additional charge per program. You pay only for the programs you order and each program will appear as a separate item on your bill. -
Page 46: Ordering Ppv
Ordering PPV To Order PPV Events Press the button on your Guide remote control. This takes you to the IPG Main Screen. Use the Down arrow buttons to locate Left Right the PPV program you would like to purchase. (For additional information about navigating through the IPG see pages 16 –... -
Page 47: Reviewing What You Have Ordered
Reviewing What You Have Ordered PPV items you have purchased will appear in the IPG with this symbol. To review PPV purchases: Press the button on your Settings remote twice. This will bring you to the General Settings menu. Use the arrow buttons to locate Down and highlight PPV: Purchases. -
Page 48: Changing Your Ppv Pin
Changing Your PPV PIN To change your PPV PIN: Note: You must contact EATEL Customer Service to set up your PPV PIN before you can change your PIN. If you forget your PIN or become locked out of the system, contact EATEL Customer Support to reset your PIN. -
Page 49: Tv Caller Id
TV CALLER ID TV Caller ID... -
Page 50: Activating Tv Caller Id
The screen will show the caller’s name and telephone number Caller ID and FiberEdge Digital Edge TV. This means when a call comes in as you are watching (if available), along with two control options. Use your STB remote to make your selection: TV, a small graphic with Caller ID information will appear near the bottom of your TV screen. -
Page 51: Channel 411: Setting Preferences And Viewing Call History
Channel 411: Setting Preferences and Viewing Call History When you tune to Channel 411, you will see a main menu with three options: 1. Incoming Calls 2. Toggle Caller ID ON or Caller ID OFF 3. Settings Following are instructions for navigating these TV Caller ID menus. Note: From any location within these Caller ID menus, you can return to watching television by simply changing the channel or return to the main TV Caller ID menu by pressing on your STB remote. - Page 52 TV Caller ID is enabled automatically for all EATEL phone customers with Caller ID service and our FiberEdge Digital Edge TV package. Using the Map Services option on Channel 411, you can adjust this automatic setting and choose to disable or enable TV Caller ID for multiple phone lines in your home.
- Page 53 Duration of Caller ID Display on Your Screen The default setting for the TV Caller ID display is 15 seconds. However, this setting can be adjusted. Changing Your Caller ID Display Duration To change Caller ID display duration: Tune to Channel 411. Use the Down arrow buttons on your remote to scroll to “Settings”...
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Page 54: Parental Controls
You can enable, change, or disable your Blocking PIN through the General Settings menu. Note: If you forget your blocking PIN or become locked out of the system, contact EATEL Customer Support to reset your PIN. Parental Controls Continued on Next Page... -
Page 55: Changing Your Parental Control Blocking Pin
Enable Your Parental Control Blocking PIN To enable your parental control blocking PIN: Press the button on your remote twice. This will bring you to the General Settings Settings menu. Use the arrow buttons to locate and highlight Block: PIN. Down Press the button... -
Page 56: Blocking By Channel
Disable Your Parental Control Blocking PIN To disable your parental control blocking PIN: Press the button on your remote twice. Settings This will bring you to the General Settings menu. Use arrow buttons to locate and Down highlight Block: PIN. Press the button Select... -
Page 57: Blocking By Rating
Blocking by Channel Using Quick Settings To block or unblock the channel you are currently watching: Press the button on your remote once Settings to display the Quick Settings menu. Use the arrow buttons to Down highlight “Block this Channel” or “Unblock this Channel.”... -
Page 58: Blocking By Time Of Day
Blocking by Time of Day You can block programs in a particular time range, for a single day, a range of days, or a day of the week such as every Saturday. You can set up blocks by time of day for a maximum of 14 days in the future. - Page 59 Turning Parental Controls On or Off You cannot turn on Parental Controls without first establishing blocks as previously described in this section. If you have not already set up blocks, please turn to page 73, follow the instructions to establish blocks, and then return to this page to turn on Parental Control. When Parental Control is on, the blocks set up as previously described in this section are enabled.
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Page 60: Watching A Blocked Program
Watching a Blocked Program To watch a blocked program: Tune to the blocked program. The Parental Control: ON alert menu appears. Use the buttons to select —Turn OFF Parental Control. arrow Enter your Parental Control Blocking PIN. Notes: > If you unblock one or more channels without turning off Parental Control, then you will need to repeat this procedure to unblock additional channels. -
Page 61: Selecting Favorites
SELECTING FAVORITES Selecting Favorites... -
Page 62: What Are Favorites
What are Favorites? The Favorites button on the remote control gives you quick access to the channels you specify as your favorites. A ribbon symbol on the channel banner indicates that this channel is a favorite. Setting Up Your Favorites Channels List To add or remove channels from your Favorites list: Press the button... -
Page 63: Dvr Services
DIGITAL VIDEO RECORDING (DVR) SERVICES With a Digital Video Recorder (DVR) set-top box, you can easily record your favorite programs and then play them back anytime. The DVR and Picture-In-Picture (PIP) features give you complete control, convenience, and choice when watching TV. Digital Video Recording (DVR) Services... -
Page 64: Overview
Overview With your DVR, you can: CONTROL LIVE TV The telephone is ringing and you do not want to miss any scenes of your favorite live TV program. DVR lets you PAUSE a live program, REWIND and PLAY a portion of it again, or FAST-FORWARD it to catch up to live TV once you have paused. -
Page 65: Controlling Live Tv
Controlling Live TV Control a Live Program You are Watching The following buttons on your remote control can be used to control a live program using your DVR: Rewind , Fast-Forward , Play Instant Replay , Live and Pause Rewind and Fast-Forward While in normal play mode, press Rewind Fast-Forward... - Page 66 Control a Live Program You are Watching (Continued) Live If you have rewound or paused a live program, press Live at any time to catch up to the live TV broadcast. Pause Press to pause the program for up to 1 hour. A status bar will appear on screen while Pause a program is paused (see below).
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Page 67: Recording Tv Programs
Recording TV Programs Recording a TV Program You are Watching To record a TV program you are watching: Note: Only two programs in the same time slot can be recorded at the same time. Press Record While in the Confirm Recording screen, choose your recording options and press The Record Indicator light will now be lit on the front panel of the DVR. -
Page 68: Watching Your Recordings
Watching Your Recordings Accessing and Playing your Recorded Programs To access and play your recorded programs: Press on your remote. List Use the to scroll though your arrows recorded programs and choose the program you would like to play back. Press to display your options. - Page 69 Auto Erase The Auto Erase feature will automatically erase your oldest recordings to make room for new programs. Any recordings that have a Save Time of “Until I Erase” will not be Note: automatically erased. To turn on or turn off Auto Erase: Press on your remote.
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Page 70: Copy Recordings From Your Dvr To A Vhs Tape
Copying Your Recordings Copy Recordings from Your DVR to a VHS Tape The Copy to VCR feature lets you copy recordings from your DVR to a VHS tape. The first step is to ensure you have properly connected your VCR to your DVR STB. Verify that the OUT 2 outputs are connected to your VCR inputs. - Page 71 Copy Recordings from Your DVR to a VHS Tape (Continued) To copy a DVR recording to a VHS tape: Connect the VCR to the OUT 2 connection on the back of the DVR. Make sure there is a tape in your VCR and it is set to record.
- Page 72 Copy Recordings from Your DVR to a VHS Tape (Continued) To copy a DVR recording to a VHS tape: Press . The Copy to VCR screen Select appears. Be sure your VCR is properly connected to your DVR outputs, and press Record on your VCR. Press the to start the copy.
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Page 73: Using Picture-In-Picture (Pip)
Using Picture-In-Picture (PIP) Activate PIP on Your TV While watching a program, press the PIP On/Off button on your remote to activate the PIP screen. Important Notes: > You can only use the dedicated DVR buttons (Record, Pause, Rewind, Fast-Forward, etc.) to control the program shown in the Main screen. -
Page 74: Using Power-Save Mode
Move the PIP Screen To move the PIP screen clockwise to a different corner of the Main screen, press the PIP Move button You can move the PIP screen to any of the four corners of the Main screen. Using Power-Save Mode To maximize the life of your DVR, you should use the power-save mode when your DVR is not in use. - Page 75 Preparing STB 8300HD or 8300HDC to Work with Your High-Definition TV First, make sure that your DVR is properly connected to your HDTV television and other electronic devices. Use the component (PrPbY) or HDMI ports to connect the DVR to your HDTV. For more ™...
- Page 76 Easy Setup Instructions Press to select the type of TV screen you have. The setup is complete. Press Power to begin watching TV. Note: If you pressed for the standard screen TV setting (4:3), the TV is set to receive programming in 480i format on non-HD channels and 1080i format on HD channels.
- Page 77 Select Picture Mode for Normal Viewing After you use the HDTV Setup Wizard to select all the HDTV picture formats you want to use, you need to choose a General Settings picture mode for normal viewing. If you do not have your HDTV connected to the HDMI connector on the back of the 8300HD DVR, then Pass-Through mode is recommended for normal viewing.
- Page 78 General Settings > Audio Output screen. Depending upon your equipment capabilities to select alternate audio sources for input, other configurations may be possible. Refer to your equipment user guide for more information or contact EATEL for professional installation services. Continued on Next Page...
- Page 79 DVR FAQs > How far back can I rewind live TV? The length of time you can rewind live TV depends on how long you have been tuned to a single channel. Each time you change channels, a new copy is automatically stored to the built-in recorder.
- Page 80 > What happens if my DVR loses power temporarily? Everything you have recorded is saved, based on the save time you selected in the Confirm Recording screen. Your scheduled recordings during the time the DVR lost power are the only recordings you may miss.
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Page 81: Troubleshooting
TROUBLESHOOTING Troubleshooting... - Page 82 Troubleshooting If your STB does not perform as expected, the following tips may help. If you need further assistance, contact EATEL. > No picture/No Sound Verify that your TV, STB and other components are plugged into an electrical outlet that is not •...
- Page 83 > No color Make sure the current TV program is broadcast in color. • Adjust the TV color controls. • > STB does not work Verify that the STB is plugged into an electrical outlet that is not controlled by a wall switch, OR •...
- Page 84 NOTES Notes Continued on Next Page...
- Page 85 Notes...