Coverage - Hitachi SelecSet 400A User Manual

C 2: A
HAPTER DDITIONAL

Coverage

About

coverage

Controlling
cover busy/no
answer
Registering
CBNA for
outside calls to
an inside
number
HCXTD830, Rev. A01, July 2001
O
PERATIONS
Coverage enables users to redirect calls that come to their
station. Depending on the type of coverage used, calls can
be redirected automatically or only when the called station
is busy or does not answer.
You can control the cover busy/no answer setting for calls
from outside the facility through your attendant console.
However, the covering point registered from the attendant
can only be an inside number. All other types of coverage
(including cover busy/no answer for outside calls going to
an outside number) can only be programmed at the user's
station.
Cover busy/no answer for outside calls going to an inside
number can be registered either from a station or from
your SelecSet 400A. Neither station nor attendant
registration has priority. Therefore, the most recently
registered cover busy/no answer setting for outside calls to
inside numbers is the active one.
C
OVERAGE
2-7