Call.for.service; Service.mode - Dometic NEA1402 User Manual

cALL foR SERvicE
If the message "CA LL" is displayed on the LED panel a technical fault that need attention by Dometic personal has occurred.
Call a Dometic service center for assistance as soon as possible and notify displayed error code to the service agent.
Toll free number (800) 544-4881.
Error
Heating element in frozen food compartment faulty
Heating element in fresh food compartment faulty
Heating element in drain pipes faulty
Fan in frozen food compartment faulty
Fan in fresh food compartment faulty
Air temperature sensor in frozen food compartment faulty
Air temperature sensor in fresh food compartment faulty
Temperature sensor on cooling surfaces in frozen food compartment faulty
Temperature sensor on cooling surfaces in fresh food compartment faulty
SERvicE MoDE
Service mode is intended as a tool for service personnel only in order to perform diagnostic troubleshooting.
Before entering service mode:
1. Switch off the refrigerator with the ON/OFF key.
2. To enter service mode, press and hold SET key. Then, press the ON/OFF key.
. Press the SET key to toggle the list of functions step by step.
No instruction
00
01 LED panel check
02 Battery voltage check
0 Air temperature sensors, freezer + fridge
04 Surface temperature sensors, freezer + fridge
05 Door switches status
06 Turn AC heater ON
07 Turn fridge heater ON
08 Turn freezer heater ON
09 Turn drain heater ON
10 Turn door heater ON
11 Turn fridge fan ON
12 Turn freezer fan ON
1 Turn gas ignition system ON (NDA 1402)
tRoUbLEShootiNg
NEA1402
NEA1402
Note
—
All LED segments ON
"12"
"Lo" or "hl"
Value in °F
Value in °F
"OP"
"ON"
"ON"
"ON"
"ON"
"ON"
"ON"
"ON"
"FL"
Message displayed
"Er 11"
"Er 12"
"Er 1"
"Er 14"
"Er 15"
"Er 16"
"Er 17"
"Er 18"
"Er 19"
in range between 8,5 - 18 V DC
➞
out of range
➞
in range, "hl" or "Lo"
➞
in range, "hl" or "Lo"
➞
open, "CL" closed
➞ ➞
turned on, "no AC"
➞ ➞
turned on, "--" problem
➞ ➞
turned on, "--" problem
➞ ➞
turned on, "--" problem
➞ ➞
turned on
➞
turned on, "--" problem
➞ ➞
turned on, "--" problem or "bL"
➞ ➞
turned on flame, " 9"
➞ ➞
– 17 –
—
out of range, "--"
➞ ➞
out of range, "--"
➞ ➞
problem
blocked
➞
sparking, "--" problem
➞
NDA1402
NDA1402
sensor fault
sensor fault