Faqs; I Cannot Detect Ipcam; How To Access Qipcam From The Public Network (Internet)? - G-Lenz Security QIPCAM Fast User's Manual

GLENZ Security IP CAMERAFast User's Guide
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3. FAQs

Q: I cannot detect IPCAM.
A: Please make sure whether the power supply is normal, whether the network status
indicator is on, and whether the PC/LAN is normal. If they are all normal and you still
cannot detect it through QIPCAM.exe, please contact our after-sales service department.
Q: How to access QIPCAM from the public network (Internet)?
A: If QIPCAM is placed in a LAN, you need to make port mapping on a router, or directly
set QIPCAM as DMZ machine. The following diagram takes FR40 router as an example.
The cases of other routers are similar.
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