Axis P3384–V User Manual
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Axis P3384–V User Manual

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USER MANUAL
AXIS P3384–V

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  • Page 1 USER MANUAL AXIS P3384–V...
  • Page 2 Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications. Later versions of this document will be posted to the Axis This equipment has been tested using a shielded network cable (STP) website, as required.

  • Page 3: Table Of Contents

    AXIS Media Control (AMC) ........

  • Page 4: Hardware Overview

    Options > Storage > SD Card and click Unmount. Control button - The control button is used for: • Connecting to an AXIS Video Hosting System service. See page 41. To connect, press and hold the button for about 1 second until the Status LED flashes green.

  • Page 5: Led Indicators

    AXIS P3384–V Hardware Overview • Connecting to AXIS Internet Dynamic DNS Service. See page 41. To connect, press and hold the button for about 3 seconds. • Resetting the product to factory default settings. See page 48. I/O terminal connector - Use in applications for e.g. motion detection, event triggering, time lapse recording and alarm notifications.

  • Page 6: Accessing The Product

    Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list. If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For more information on how to discover and assign an IP address, refer to the Installation Guide.

  • Page 7: Access From The Internet

    Set the Root Password To gain access to the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which appears when the product is accessed for the first time.

  • Page 8: The Live View Page

    AXIS P3384–V Accessing the Product Select the power line frequency (50 Hz or 60 Hz) used at the location of the Axis product. Selecting the wrong frequency may cause image flicker if the product is used in fluorescent light environments.

  • Page 9: Ptz Controls

    Accessing the Product AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 11 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 10 AXIS P3384–V Accessing the Product Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-defined buttons can also appear in the Control panel. See Controls on page 27. To view a specific view area or preset position, select the view area or preset position from the Source list.

  • Page 11: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 12: Alternative Methods Of Accessing The Video Stream

    AXIS P3384–V Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...

  • Page 13: Accessing Audio Streams

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 14: Setting Up The Product

    Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. Administrators have unrestricted access to all settings.

  • Page 15: Video And Audio

    AXIS P3384–V Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 15. • Stream profiles. See page 16.

  • Page 16: Stream Profiles

    The Axis product supports two H.264 profiles. The Main profile provides higher compression than the Baseline profile with the same video quality, but requires more processing power to decode.

  • Page 17: Camera Settings

    White Balance White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.

  • Page 18: View Areas

    The shutter and gain settings affect the amount of motion blur and noise in the image. To adapt to different lighting, available storage space and bandwidth, it is often necessary to prioritize either low motion blur or low noise. The Axis product allows using different prioritization in normal light and in low light.

  • Page 19: Overlay

    To modify a view area, select the view area in the list and modify the settings as required. Click Save. To remove a view area, select the view area and click Remove. Note The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a specific part of the full view. Overlay Overlays are used to provide extra information, for example for forensic video analysis or during product installation and configuration.

  • Page 20: Privacy Mask

    A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API). The Privacy Mask List (Video & Audio > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 21: Audio Settings

    Half-duplex - Audio can be transmitted to and from the Axis product but only in one direction at a time. To transmit audio using the Live View page, use the Talk and Listen buttons, see AMC Audio Controls on page 9 .

  • Page 22: Audio Output

    To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help To configure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see Events on page 32.

  • Page 23: Live View Config

    AXIS P3384–V Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 16.
  • Page 24 Select Enable recording button to enable recording from the Live View page. This button is available when using • the AMC viewer. The recordings are saved to the location specified in the AMC Control Panel. See AXIS Media Control (AMC) on page 11.
  • Page 25 AXIS P3384–V Live View Config Active/Inactive displays two buttons, one or each action. To configure the active and inactive states, go to System Options > Ports & Devices > I/O Ports and set the port’s Normal state. For more information about I/O ports, see I/O Ports on page 46.

  • Page 26: Ptz (Pan Tilt Zoom)

    AXIS P3384–V PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, see View Areas on page 18.

  • Page 27: Guard Tour

    AXIS P3384–V PTZ (Pan Tilt Zoom) Guard Tour A guard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random and for configurable time periods. The enabled guard tour will keep running after the user has logged off or closed the browser.

  • Page 28: Camera Tampering

    Motion Detection Parameters on page 29. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Setting Up an Action Rule on page 33.

  • Page 29: Motion Detection Parameters

    AXIS P3384–V Detectors Note Using the motion detection feature may decrease the product’s overall performance. Set Up Motion Detection Windows To set up a motion detection Include Window, follow these instructions: 1. Go to Detectors > Motion Detection. 2. Select a desired resolution for viewing while setting up Motion Detection from the View in list.

  • Page 30: Audio Detection

    Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

  • Page 31: Applications

    Internet, Automatic Installation appears in the web page. If the product is not connected to the Internet, go to www.axis.com/applications to acquire a License key. You will need a license code and the product’s serial number (found on the label and under System Options >...

  • Page 32: Events

    Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule.

  • Page 33: Setting Up An Action Rule

    AXIS P3384–V Events System Initializing — trigger the rule when the product is being started. This can for example be used to send a notification when the product restarts. Time • Recurrence — trigger the rule periodically, see Recurrences on page 35. This can for example be used to upload an image every 5 minutes.

  • Page 34: Recipients

    AXIS P3384–V Events 8. Select Network Share from the Storage drop-down list. To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds, during which the trigger should be ignored before the action rule can be activated again.

  • Page 35: Recurrences

    AXIS P3384–V Events 3. Click OK. To use the schedule in an Action Rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. Recurrences Recurrences are used to trigger Action Rules repeatedly, for example every 5 minutes or every hour.

  • Page 36: Recording List

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. See Storage on page 45 for more information about storage devices. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.
  • Page 37 AXIS P3384–V Recordings Note If a new stream profile is selected while a recording is ongoing, the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start. All previous continuous recordings will remain in the recording...

  • Page 38: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 39 Axis product: Server/Client certificates - to authenticate the Axis product CA certificates - to authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network.

  • Page 40: Date & Time

    2. Click Install certificate and upload the certificate. Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product. For information on how to configure audio settings, see Audio Settings on page 21. Note Deselecting this option will disable audio globally in the Axis product, for configured events and profiles with audio as well.

  • Page 41: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 42 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 43 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).
  • Page 44 Live audio DSCP will be equal to live video DSCP if H.264 over RTSP is used. SMTP (email) To send email messages from the Axis product via SMTP (Simple Mail Transfer Protocol), an SMTP mail server must be set up. This is done under System Options > Network > SMTP (email).

  • Page 45: Storage

    Select Always Multicast Video and/or Always Multicast Audio to start multicast streaming without opening an RTSP session. Bonjour The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol.

  • Page 46: Ports & Devices

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 47: Support

    Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 48.

  • Page 48: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 49: Troubleshooting

    Always read the upgrade instructions and release notes available with each new release, before upgrading the firmware. To upgrade, follow these instructions: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2.

  • Page 50: Symptoms, Possible Causes And Remedial Actions

    Identify the product using its model or serial number. Move the Axis product to an isolated network, or to one with no DHCP or BOOTP server. Set the IP address again, using AXIS IP Utility or ARP/Ping (see the Installation Guide). Open the Setup pages and disabled DHCP in the TCP/IP settings.

  • Page 51: Performance Considerations

    The product is accessible locally but not externally Router configuration To configure your router to allow incoming data traffic to the Axis product, enable the NAT-traversal feature which will attempt to automatically configure the router to allow access to the Axis product, see NAT traversal (port mapping) for IPv4 on page 43.
  • Page 52 Also, make sure that AXIS Media Control is installed on your computer. only) Installation of additional Configure the Axis product to use a Java applet for updating video images in Internet Explorer. Go to Setup > Live View Config and select Java applet under Default viewer. ActiveX component...
  • Page 53 AXIS P3384–V Troubleshooting No audio Incorrect setup Check the sound card in the computer. Ensure that mute is not selected and that the volume settings are correct. Check that Enable audio support is selected under Setup > System Options > Security > Audio...

  • Page 54: Technical Specifications

    AXIS P3384–V Technical Specifications Technical Specifications Item Specifications Function/group Models AXIS P3384–V Image sensor Progressive scan RGB CMOS 1/3” (effective) Lens Varifocal, remote focus and zoom, IR corrected, P-Iris control, megapixel resolution 3-9 mm, 84° - 30° view (horizontal angle of view, F1.2 Horizontal angle of view: 84°...
  • Page 55 Event trigger data in video stream Quality of Service (QoS) layer 3, DiffServ Model Embedded Linux operating system Support for AXIS Video Hosting System (AVHS) with One-Click Camera connection Intelligent video Video motion detection, active tampering alarm, Audio detection Support for AXIS Camera Application Platform enabling installation of additional...

  • Page 56: Performance Considerations

    Installation Guide, CD with installation tools and recording software, Windows decoder accessories 1-user license, smoked transparent cover, Connector kit Video AXIS Camera Companion - Basic surveillance, typical for small businesses, where video is management recorded to edge storage software (not...
  • Page 57 User Manual Ver. M1.10 AXIS P3384–V Date: June 2012 Part No. 47752 © Axis Communications AB, 2012...

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