Zte IX380 User Manual

Zte IX380 User Manual

Wimax modem

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ZTE IX380
WiMAX MODEM
User Manual


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Summary of Contents for Zte IX380

  • Page 1 ZTE IX380 WiMAX MODEM User Manual...
  • Page 2 No part of this publication may be excerpted, reproduced, translated in any form or by any means, electronic or mechanical, including photocopying and microfilm, without the prior written authorization of ZTE Corporation. There may be possibility of inconformity between the manual and new pub- lishing documents, we promise a timely update.
  • Page 3: Table Of Contents

    Contents 1. General .................6 1.1 Welcome ..................6 1.2 Safety Precautions ................6 1.3 Cleaning and Maintaining ..............8 1.4 Limited Warranty ................8 1.5 Limitation of Liability ................. 9 2. Getting Started ............10 2.1 Appearance ..................0 2.2 LED Indicator ................. 0 2.3 Working Condition ................
  • Page 4 4. Preparation for Configuring MODEM .......16 4.1 TCP/IP Installation and Configuration ..........6 4.2 Checking ..................9 4.2.1 Check LAN Connection ............9 4.2.2 Cancel Proxy Server in Browser ........9 4.2.3 Others................. 0 5. Ordinary Operation ............21 5.1 Login .................... 5.2 Status .....................
  • Page 5 5.5 Advanced ..................4 5.5.1 Routing Setup..............4 5.5.2 SNTP Client Configuration ..........4 5.5.3 DDNS Setup ............... 4 5.5.4 DNS Configuration ............. 44 5.6 Security ..................46 5.6.1 Port Forwarding ..............46 5.6.2 Port Trigger................. 49 5.6.3 DMZ..................5 5.7 Tools ....................
  • Page 6: General

    1. General Welcome Thanks for choosing the ZTE IX380 WiMAX MODEM (hereinafter referred to as “MODEM”). To get the most from your MODEM and to keep it in the best condition please read this manual carefully. The pictures, symbols and contents in this manual are for reference only.
  • Page 7 Do not attempt to dismantle the MODEM. There are no user serviceable parts. Do not immerse the MODEM in any liquid. Do not place objects on top of the MODEM. This may lead to overheating of the device. The device must be placed in ventilation environment for use. Do not expose the MODEM to direct sunlight or store it in hot areas.
  • Page 8: Cleaning And Maintaining

    (c) End User’s mishandling, misuse, negligence, or improper installation, disassemble, storage, servicing or operation of the Product. (d) Modifications or repairs not made by ZTE or a ZTE-certified individual. (e) Power failures, surges, fire, flood, accident, actions of third parties or other events outside ZTE’s reasonable control.
  • Page 9: Limitation Of Liability

    Limitation of Liability ZTE shall not be liable for any loss of profits or indirect, special, incidental or consequential damages resulting from or arising out of or in connection with using of this product, whether or not ZTE had been advised, knew or should...
  • Page 10: Getting Started

    2. Getting Started Appearance Front Panel LED Indicator There are total nine LEDs for the MODEM, detailed description as following table.
  • Page 11 Marker Status Description Flashing Red Network searching Solid Blue Signal is strong WiMAX Solid Green Signal is medium CINR Solid Red Signal is weak No signal Green WiFi On WiFi Status WiFi Off Hook on/Out of Service Phone1/ Phone2 Solid Green Hook off Solid Green Power Supply...
  • Page 12: Working Condition

    Working Condition Working Condition for Host Working temperature: 0°C ~ +55°C [32 °F ~ 131 °F] Working humidity: 10% ~ 85% Storage temperature: -40°C ~ +70°C [-40 °F ~ 158 °F] Storage humidity: 5% ~ 95% Technical Parameters WiMAX (Worldwide Interoperability for Micro- Mode of Access wave Access) WiMAX Protocol...
  • Page 13: Ports

    Ports All seven ports are in back panel. Port Indicator Description External power socket LAN port Phone port Reset button WLAN button...
  • Page 14: Connecting Modem

    3. Connecting MODEM Application Structure Network connection is shown as follows: Hardware Installation Make sure that your MODEM is powered off. You can turn on/off modem by connecting/disconnecting power cable. 3.2.1 Connect to LAN Connect to LAN via Network Cable Plug one end of an Ethernet network cable into LAN ports on the back of the MODEM, and plug the other end into an Ethernet port on a network device,...
  • Page 15: Connect To Phone

    for example, PCs or other network devices. The Ethernet cable can be cross- over or straight. Connect to LAN via WiFi Enable the WiFi function and make sure that your PC has been installed wireless network card, and then use your PC to search for the SSID of MO- DEM to connect with it.
  • Page 16: Preparation For Configuring Modem

    4. Preparation for Configuring MODEM Usually, MODEM has been configured by service provider and you can use it directly. But in some instance, you need configure MODEM by yourself. TCP/IP Installation and Configuration Installation If TCP/IP protocol is not installed, please install it first. Please refer to instal- lation steps in Windows XP as follows (For classic start menu): Select Start→...
  • Page 17 Select <Internet Protocol (TCP/IP)> and click <OK>. Configuration (For classic start menu) Click <Start> and select [Settings], then click <Network Connections>. Double-click <Local Area Connection> and click <Properties>. Double-click <Internet Protocol (TCP/IP)> and select <Obtain an IP address automatically>, <Obtain DNS server address automatically>.
  • Page 18 Note: If the service provider provides DNS IP address, please select <Use the fol- lowing DNS server addresses> and enter the specified IP address.
  • Page 19: Checking

    Checking 4.2.1 Check LAN Connection Click <Start> and <Run>. In the Open field, enter command. Press the Enter key or click the <OK> button. In the command prompt, type ping 192.168.1.1 and press the Enter key. If you get a reply as follows, the LAN connection is ok. If you get a reply as follows, please check the LAN and TCP/IP configuration Refer to chapter 3.2 and chapter 4.1 in detail.
  • Page 20: Others

    Click the <Cancel> button to go back to the previous screen. Click the <OK> button to confirm canceling proxy server in browser. 4.2.3 Others Sometimes you also need several parameters, please ask your service pro- vider in detail.
  • Page 21: Ordinary Operation

    5. Ordinary Operation Login To access the Web-based Utility of the MODEM, launch Internet Explorer and enter the MODEM’s default IP address (192.168.1.1) in the address field, then press the Enter key. A screen will appear asking you for your User name and Password (detail as following picture).
  • Page 22 Note: -If you click <exit> button, you will see the following prompt message. When you access the MODEM setup page, the first screen you see as fol- lowing:...
  • Page 23 The whole interface is divided into two parts, and related functions can be executed by operation in the related areas. Function Button Clicking Status link displays status and statistical information for all  connections and interfaces. Clicking Setup link allows you to edit existing connections, and configure ...
  • Page 24: Status

    Status 5.2.1 Connection Status After you access the MODEM setup page successfully, please click Status  Connection Status link, you will see the basic information. WiMAX IP Address  The IP address of the MODEM obtained automatically Modem IP Address ...
  • Page 25 Modem IP Subnet  The IP Subnet of the MODEM Ethernet 1  LAN port 1 property and current status Ethernet 2  LAN port 2 property and current status Phone 1  Phone 1 current status Phone 2  Phone 2 current status ...
  • Page 26: Wimax Information

    5.2.2 WiMAX Information After access MODEM setup page successfully, please click Status  WiMAX Information link to access the following screen:...
  • Page 27 WiMAX Information  Use to view WiMAX network information. WAN IP: IP address for WAN connection. It is the same IP address as  the WiMAX IP Address BSID: Base Station ID of the MODEM connected  Cell ID: Cell ID of the MODEM connected ...
  • Page 28: About My Modem

    5.2.3 About My Modem After access MODEM setup page successfully, please click Status  About My Modem link to access the following screen: Model Name: The model name of this MODEM  Software Version: Current software version of this MODEM ...
  • Page 29: Setup

    Setup 5.3.1 IP Configuration After access MODEM setup page successfully, please click Setup  Configuration  IP Configuration link to access the following screen: IP Address: IP address for LAN  NetMask: Net mask for LAN  Enable DHCP: Enable or disable the DHCP service, when this item is ...
  • Page 30: Dhcp Clients

    Start IP: First IP assigned by DHCP server  Max User: The max number assigned by DHCP server  NetMask: Net mask assigned by DHCP server  WINS Server: IP for WINS server  Lease Time: Time that DHCP server rents the IP address (Unit: day) ...
  • Page 31: Dhcp Binding

    MAC Address: MAC address of DHCP client  IP Address: IP address for DHCP clients  Expires in: The left time for lease, if this IP address is static bound, then  demonstrated: Infinity 5.3.3 DHCP Binding After access MODEM setup page successfully, please click Setup ...
  • Page 32: Wan Connection

    server assigns address, IP address will be assigned according to the binding relations of MAC and IP, and never expired. For example: MAC address is 00-0a-e2-c6-48-ba; and IP address is 192.168.1.133, it means that the IP address DHCP Server assigns to the MAC address corresponding host is 192.168.1.133.
  • Page 33: Wlan

    Type: WAN connection type  NAT: NAT enable/disable  IP address: WAN IP address  Mask: Netmask address  Gateway: Gateway IP address  DNS: Main DNS address  Standby DNS: Standby DNS address  Lease Time: The time that WAN rent IP address from DHCP server ...
  • Page 34 Enable Wireless RF: Display the WLAN function status based on the  WLAN button status On or Off. Mode: Use to select default wireless mode  Channel: Use to configure default wireless channel  SSID: Use to configure SSID, not more than 32 characters ...
  • Page 35: Security

    5.4.2 Security After access MODEM setup page successfully, please click WLAN  Secu- rity link to access the following screen: Hide SSID: Select the option to hide SSID of WLAN  Security Mode: Use to select the security mode of WLAN ...
  • Page 36 WEP is a basic type of wireless encryption protocol. WEP Type: You can select the 64-bit or 128-bit, the 128-bit can provide  much better security than 64-bit. WEP Key Type: You can select Alphanumeric or Hexadecimal.  Use WEP Type: You can select 1~4 to use the Key1~Key4. ...
  • Page 37 WPA is an advanced type of wireless encryption protocol. WPA Type: You can select WPA or WPA2.  Encryption Type: You can select TKIP or AES.  Group Key Renewal: You can input 0~3600 seconds as the interval of  change the key.
  • Page 38: Mac Filter

    5.4.3 MAC Filter After access MODEM setup page successfully, please click WLAN  Filter link to access the following screen:...
  • Page 39 Access List Access Restriction: To enable or disable the access restriction function  Restriction Type: If Access Restriction enabled, you need select the  restriction type ---- <submit> button use to active the configuration Clients MAC Wireless Clients MAC List: The wireless clients MAC address list. ...
  • Page 40: Advanced Settings

    5.4.4 Advanced Settings After access MODEM setup page successfully, please click WLAN  vanced Settings link to access the following screen: Zone: Use to select Zone  Beacon Interval: Use to configure beacon interval  Tx Rate: Use to configure transmit rate ...
  • Page 41: Advanced

    Advanced 5.5.1 Routing Setup After access MODEM setup page successfully, please click Advanced  Route link to access the following screen: Default Gateway Interface: Use to configure default gateway interface  Destination Network Address: Use to configure destination network  address Destination Mask: Use to configure destination network mask address ...
  • Page 42: Sntp Client Configuration

    Next Hop IP: Use to configure next hop IP address  ---- <submit> button Use to active the default gateway configuration ---- <add> button Use to save the route item ---- <modify> button Use to modify the selected route item ---- <delete>...
  • Page 43: Ddns Setup

    Disable automatically adjust clock for daylight saving changes function Time Zone: Select time zone  Primary Server Address: Main SNTP server address  Secondary Server Address: Standby SNTP server address  Poll Interval: Poll interval time, and the unit is second ...
  • Page 44: Dns Configuration

    DDNS is a dynamic domain analysis system. After applying DDNS, a dy- namic IP address to the mainframe also can provide domain name services. For example, the mainframe through dial-up or XDSL DHCP server gets IP address and domain names dynamically. Enable and configure DDNS so the host's IP address changes will not affect the users who visit through the domain name.
  • Page 45 Domain Name: Main domain name, and the default is HappyFamily  ---- <submit> button Use to active the Domain Name configuration Host Name: Host name  IP Address: Host IP address  ---- <submit> button Use to active the Host configuration ---- <cancel>...
  • Page 46: Security

    Security 5.6.1 Port Forwarding After access MODEM setup page successfully, please click Security Port  Forwarding link to access the following screen: In this page you can configure one rule which permit the port visiting redi- rected policy, for the rule that WAN IP is the source, and LAN IP is the desti- nation.
  • Page 47 5.6.1.1 Add Port Forwarding Project Click <add> button to access following screen: Project Name: The project name of port forwarding  Enable: Enable the port forwarding function  Protocol: Select the protocol type TCP or UDP  LAN IP: IP address in local area network ...
  • Page 48 5.6.1.2 Modify Port Forwarding Project Select the project that you want to modify and click <modify> button to ac- cess following screen: Click <back> button to cancel the change and return to the port forwarding page Click <modify> button to submit the change and return to the port forwarding page...
  • Page 49: Port Trigger

    5.6.2 Port Trigger After access MODEM setup page successfully, please click Security  Port Trigger link to access the following screen: Application  Project Name: Application name for port trigger function...
  • Page 50 Triggered Range  Protocol: Display protocol of trigger connection Start: Display start port of trigger connection End: Display end port of trigger connection Forwarded Range  Protocol: Display protocol of transfer connection Start: Display start port of transfer connection End: Display end port of transfer connection Status: Display current status of trigger application ...
  • Page 51 5.6.2.1 Add Port Trigger Rule Click <add> button to access following screen. Click <back> button to return to the port trigger page, and click <add> button to save the port trigger configuration.
  • Page 52: Dmz

    5.6.2.2 Modify Port Trigger Rule Click <modify> button to access following screen. Click <back> button to return to the port trigger page, and click <modify> button to save the port trigger configuration. 5.6.3 After access MODEM setup page successfully, please click Security ...
  • Page 53 Enable: Enable/Disable DMZ host  IP: DMZ host IP address  ---- <submit> button Use to active the DMZ related configuration. DMZ configuration means that you can configure one specified host or an IP address as DMZ zone, the host within DMZ zone can provide the server function for the outside.
  • Page 54: Tools

    Tools 5.7.1 System Commands After access MODEM setup page successfully, please click Tools  Sys- tem Commands link to access the following screen: ---- Once click Restart link, the Web page will no response within several minutes, because restarting MODEM needs some delayed time, you must wait until MODEM finish restarting.
  • Page 55: Ping

    ---- Click Restore MODEM Defaults link, system will use default con- figuration instead of current configuration. 5.7.2 Ping After access MODEM setup page successfully, please click Tools  Ping link to access the following screen: Destination: IP address or network address ...
  • Page 56: User Management

    5.7.3 User Management After access MODEM setup page successfully, please click Tools  User Management link to access the following screen: New Password: New password  Confirm Password: Repeat password  ---- Click <submit> button to active the password configuration.
  • Page 57: Update Modem

    5.7.4 Update MODEM After access MODEM setup page successfully, please click Tools  Update MODEM link to access the following screen: Click <Browse…> button to select the version and configuration files, click <Update> button to upload the version and configuration files.
  • Page 58: System Log

    5.7.5 System Log After access MODEM setup page successfully, please click Tools  Sys- tem Log link to access the following screen: This page includes four buttons. refresh: Display the latest 20 log items.  save: Save current log to flash. ...
  • Page 59: Wimax Settings

    WIMAX Settings 5.8.1 Channel Settings After access MODEM setup page successfully, please click WiMAX  Channel Settings link to access the following screen: Bandwidths: Bandwidth lists can be selected. ...
  • Page 60: Wimax Authentication

    Search Mode: Select Frequency List or Frequency Band.  Channel: Channel ID.  Frequency: Frequency of the channel.  After finish the configuration, click <Submit> button to take effect. 5.8.2 WiMAX Authentication After access MODEM setup page successfully, please click WiMAX ...
  • Page 61 Default Identity: default identity for EAP-TTLS/MSCHAPv2  Default Password: default password for EAP-TTLS/MSCHAPv2  Re-enter to Confirm: Enter user authentication password once again  Anonymous Identity: anonymous identity for EAP-TTLS/MSCHAPv2  After finishing the above configuration, click <Submit> button to take effect. CA Certificate File: Click <Browse…>...
  • Page 62 Default Identity: Default Identity for EAP-MD5  Default Password: Default Password for EAP-MD5  Re-enter To Confirm: Enter user authentication password once again.  Anonymous Identity: Anonymous identity for EAP-MD5  After finishing the related configuration, click <Submit> button to take effect. EAP-TLS...
  • Page 63 Default Identity: Default Identity for EAP-TLS  Device Private Key Password: Device Private Key Password for EAP-  Re-enter to Confirm: Enter user authentication password once again.  After finishing the above configuration, click <Submit> button to take effect. Device Private Key File : Click <Browse…> button to select device ...
  • Page 64: Troubleshooting

    6. Troubleshooting This chapter lists some problems that you might encounter while installing or using MODEM, please read following relative information at first. If the prob- lem still can not be solved, please contact with distributor or service provider. Problem Check Point Indicator light Make sure power adapter is original...
  • Page 65 Problem Check Point Access network failure Verify the LAN connection successful. Checking your TCP/IP settings. Refer to Windows Help for details. Make sure Obtain IP address automatically is Can not access the setup selected in the settings. page of the MODEM Using Ping command to make sure that your computer is properly connected to the MODEM.
  • Page 66 Problem Check Point Others Please Confirm the connectivity of telephone. Make sure the telephones perfectly Call failure connect with MODEM. If the call still fails, please contact with your service provider. Make sure you have clicked <submit> button after modify the configuration every Web page configuration time.
  • Page 67: Appendix Glossary

    Appendix Glossary  Domain Name Server: it can provide the service that network node name can be translated to network IP address in the internet. DDNS  Dynamic Domain Name Server. DHCP  Dynamic Host Configuration Protocol.  Demilitarized Zone. Internet ...
  • Page 68 Unlike IP address, which can change every time a computer log in the network, the MAC address of a device stays the same, making it a valuable identifier for the network.  Network Address Translation. Protocol  Communication protocol: it is a rule that network equipment must follow for mutual communicating to transfer, transmit and receive data.

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