Simplicity Synergy X9 Owner's Manual
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Description of the vacuum
(The chances are you' r e
never going to read me)
Owner's Manual
models X9 & G9
www.simplicityvac.com

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Table of Contents
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Marcia O'Brien
May 5, 2025

The belt to my Synergy came off when I took the beater bar off to clean. How do I get it back on?

Summary of Contents for Simplicity Synergy X9

  • Page 1 Description of the vacuum (The chances are you’ r e never going to read me) Owner’s Manual models X9 & G9 www.simplicityvac.com...
  • Page 3: Table Of Contents

    Before using your Synergy for the first time Operation Unwinding the power cord Vacuuming carpet Vacuuming hard surfaces Dirt sensing display 9 Carpet height adjustment 9 Vacuuming under furniture Carrying the vacuum Attachment Cleaning Wand cleaning Cleaning tools Adjusting the suction power Optional attachment kits Hose disconnect Optional hose extension Maintenance and Care When to change the vacuum bag Replacing the vacuum bag When to change the filters Replacing the filters Lifetime belt warranty Annual checkup reminder Problem Solving Guide Full bag or clog indicator light Change filter indicator light 23 Jammed brushroll Thermal motor protection Trouble shooting How to contact your Authorized Retailer Visit Simplicity on-line Warranty...
  • Page 4: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS When using an electrical appliance, basic precautions should always be followed, including the following: READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE WARNING: The manufacturer cannot accept responsibility for damage caused when the appliance is not used according to the instructions, or for uses other than those for which it was intended. To reduce the risk of fire, electric shock or injury: • D o not leave appliance when plugged in. • D o not handle plug or appliance with Unplug from outlet when not in use and wet hands. before servicing. • D o not put any object into openings. Do • W ARNING: ELECTRIC SHOCK COULD not use with any opening blocked; keep OCCUR IF USED OUTDOORS OR ON free of dust, lint, hair and anything that WET SURFACES. may reduce air flow. • D o not allow to be used as a toy. Close • K eep hair, loose clothing, fingers and all attention is necessary when used by or parts of body away from openings and...
  • Page 5: Polarization Instructions

    Polarization Instructions POWER CORD, 2-WIRE POLARIZED CORD Household models: X9 & G9 To reduce the risk of electric shock, this product is equipped with a polarized alternating current line plug (a plug having one blade wider than the other). This plug will fit into the power outlet only one way. This is a safety feature. If you are unable to insert the plug fully into the outlet, try reversing the plug. If the plug should still fail to fit, contact a qualified electrician to replace the obsolete outlet. Do not defeat the safety purpose of the polarized plug.
  • Page 6: Description Of The Vacuum

    Description of the vacuum Description of the vacuum...
  • Page 7 Description of the vacuum Description of the vacuum  ComfortGrip handle ™ 2 Main on / off power switch 3 Carpet / bare floor switch 4 35' power cord 5 ReadyReach tools ™ 6 Carrying handle 7 Bag compartment latch (to replace vacuum bag) 8 Vacuum nozzle 9 Twin LED headlamps Furniture guard Change filter indicator Full bag / clog indicator Exhaust filter cover Quick release cord hook Telescopic wand 5-to- stretch hose Tool activation dial Combination dusting / upholstery brush Crevice tool Handle release pedal Carpet height adjustment dial Thermal reset button...
  • Page 8: Before Using Your Synergy For The First Time

    Before using your Synergy for the first time Attaching the handle to the vacuum • R emove the handle screw located on the back of the vacuum. Insert the handle downward into the body of the vacuum. Insert screw and tighten. • O pen bag compartment lid to ensure vacuum bag is in place. • Your vacuum is now ready for use.
  • Page 9: Operation

    Operation Unwinding the power cord • T he upper cord hook rotates to allow for quick access to the power cord.
  • Page 10: Vacuuming Carpet

    Operation Vacuuming carpet Brushroll auto shut-off feature • F or carpet cleaning, press the “on / off” Note: When the Synergy is turned on and switch on and press the “carpet” switch in the upright position, the brushroll will not on. Both lights should be lit. spin as to eliminate the possibility of damage to floor surfaces. The brushroll will spin when the handle is lowered, provided the “carpet” Vacuuming hard surfaces switch is on. • F or bare floor cleaning (i.e. tile, wood, or linoleum), turn the main “on / off” button on and the “carpet” switch to floor. Only the “on / off” button light should be on. Press Press Press Press Carpet Cleaning Bare Floor Cleaning (Wood, Tile, etc.)
  • Page 11: Dirt Sensing Display

    Operation Dirt sensing display (G9 model only) The Premium Synergy is equipped with two amber lights that illuminate the edges of the cleaning path when your vacuum detects that dirt is being picked up by the machine (while in the carpet cleaning mode). Continue vacuuming this area until the amber lights no longer illuminate. When only the white headlights are illuminated, Amber Light Amber Light the Premium Synergy has removed all of the deeply embedded dirt from your carpet and you should move on to a new area. Carpet height adjustment There are five carpet height settings available designed for various flooring surfaces. • L ocate the height adjustment dial just above the right rear wheel, and rotate the dial to the desired height. X Hi Plush carpets High Medium pile carpet Auto General setting Floor Hard floors X Low Low pile carpet • I f it becomes difficult to push the vacuum across the carpet, adjust the dial to a higher carpet setting.
  • Page 12: Vacuuming Under Furniture 0

    Operation Vacuuming under furniture Your Simplicity Synergy will lay flat on the floor for effective cleaning under beds and tables. • P ress the foot pedal release once for normal vacuum cleaning. • P ress the foot pedal release a second time to enable the vacuum to lay flat on the floor.
  • Page 13: Carrying The Vacuum

    Operation Carrying the vacuum To safely transport your vacuum, especially when carrying the vacuum up and down stairs, use the ergonomic carry handle.
  • Page 14: Attachment Cleaning

    Attachment Cleaning Wand cleaning With the on-board cleaning tools and vacuum wand, your Simplicity Synergy becomes a comprehensive cleaning system. Included with your vacuum is an upholstery tool, dusting brush, crevice tool, telescopic wand and a 5-to- stretch hose. • T o use the cleaning tools, lift the wand straight up from the vacuum. Turn the tool activation dial to the “on” position. The cleaning wand is now activated for quick cleaning. • E xtend the wand by grasping the wand release and pushing outward. • A ttach any of the on-board tools to the end of the cleaning wand. • W hen finished with tool / wand cleaning, turn the tool activation dial to the “off” position. Insert the wand back into the vacuum and secure the wand by pushing the curved handle into the holder.
  • Page 15 Attachment Cleaning Your vacuum is equipped with a dusting brush, upholstery brush and crevice tool. Other tools are available at your Authorized Simplicity Retailer. • R emove the cleaning wand from the vacuum and turn the tool activation dial to the “on” position. (See page 2) • I nsert any of the tools onto the end of the wand. D usting brush: Ideal for table tops, shelves, blinds or hard surface floors. U pholstery tool: Ideal for soft surfaces like chairs and couches. Remove the dusting brush clip for upholstery cleaning. C revice tool: Ideal for tight places like between seat cushions or corners. Dusting Tool Dusting Brush Clip Crevice Tool Upholstery Brush...
  • Page 16: Cleaning Tools 3

    Attachment Cleaning Cleaning tools continued… Cleaning tools can also be attached to the curved handle for above-floor cleaning. • D isconnect the wand from the curved handle by pressing the release button. • A ttach any of the cleaning tools directly to the curved handle.
  • Page 17: Adjusting The Suction Power 5

    Attachment Cleaning Adjusting the suction power for tool cleaning Full suction power might be too strong for some cleaning situations. For example, reduced suction power would be appropriate for cleaning sheer curtains. • O n the curved handle, locate the suction relief valve and slide it backward. This reduces the suction power coming through the tool. Slide the valve forward when finished to restore full suction power.
  • Page 18 Attachment Cleaning Optional premium stair cleaning kit An accessory stair cleaning kit is available through your Authorized Retailer. The kit is a safe and effective way to keep your stairs clean. • R emember to activate tool use, you must turn the tool activation dial to the “on” position. Optional stair cleaning kit A basic stair cleaning kit is available through your Authorized Retailer. The kit contains a 2’ extension hose and a turbo brush. • R emember to activate tool use, you must turn the tool activation dial to the “on” position.
  • Page 19: Optional Hose Extension 7

    Attachment Cleaning Optional hose extension In order to gain another six feet of tool cleaning reach, a small section of stretch hose can be spliced into the current hose arrangement with the optional hose extension kit available only through your Authorized Simplicity Retailer. Disconnecting the hose for attachment cleaning To attach the longer hose from an optional attachment kit, disconnect the hose from the back of the vacuum by pressing the two buttons on the sides of the hose cuff. Then plug the longer hose into this port.
  • Page 20: Maintenance And Care

    Maintenance and Care When to change the vacuum bag The full bag indicator light is designed to show when the bag is full or when there is a clog in the vacuum. Filter The system measures airflow and alerts the Full Bag user when airflow is significantly reduced— most commonly from full bags and clogs. The light could also come on when vacuuming fine powders such as flour or Yellow Warning Light drywall dust. These materials can quickly block the bag pores, significantly reducing airflow before the bag appears to be full. The vacuum bag should still be changed. Note: The vacuum bags are disposable and intended to only be used once. Do not attempt to reuse as suction and filtration performance would be greatly reduced.
  • Page 21: Replacing The Vacuum Bag 9

    Maintenance and Care Replacing the vacuum bag • Open the bag compartment lid. • R emove vacuum bag by pressing the bag tab. • T o insert a new bag, place the base of the bag collar on the bag supports. Then secure the top of the bag collar with the bag tab. • T uck the bag corners into the vacuum before replacing the bag compartment lid. • Close lid and press latch back into place. Bag Tab Bag Collar Bag Supports...
  • Page 22: When To Change The Filters

    When the filters are replaced, reset the filter clock (while the vacuum is running) by removing cap and pressing the reset button when replacing filter. The change filter indicator light will once again only illuminate after the next 25 hours of operation. Replacing the HEPA exhaust filter Note: Your vacuum is equipped with either the standard S-Class HEPA filter or the S-Class HEPA Plus filter. To avoid confusion when purchasing your filter, the item number is located on the side of the filter. Please give this number to your Authorized Simplicity Retailer when purchasing filters or bring your filter holder with you when purchasing new filters. • A ccess the filter by pressing down on the release button located on top of the filter holder. • R emove the used filter and replace with a new filter. Note: S-Class HEPA filters cannot be washed and re-used.
  • Page 23 Maintenance and Care Replacing the HEPA exhaust filter cont. • R e-attach the exhaust filter holder to the vacuum by aligning the slot at the base of the filter holder with the clip on the vacuum and press firmly into place. Replacing the charcoal filter • O pen the bag compartment lid and locate the charcoal filter on the left side of the compartment. • U sing the latch on top, remove the charcoal filter holder. • Remove and throw away the used filter. • I nsert new charcoal filter and snap the charcoal filter holder back into place. • Close the bag compartment lid.
  • Page 24: Lifetime Belt Warranty

    Maintenance and Care LIfetime belt protection warranty Your vacuum belt is covered with a lifetime warranty. Should the vacuum belt break, simply bring your vacuum or the broken belt to your Authorized Simplicity Retailer for a free replacement. Annual checkup reminder To keep your vacuum in peak operating condition, it is recommended you bring your Synergy to your Authorized Simplicity Retailer for an annual checkup. Your retailer will conduct a comprehensive examination to ensure your vacuum is in top operating condition.
  • Page 25: Problem Solving Guide

    Problem Solving Guide Full bag or clog indicator light The full bag indicator light is designed to show when the bag is full or when there is a clog in the vacuum. Filter Clock Full Bag The system measures airflow and alerts the user when airflow is significantly reduced— most commonly from full bags and clogs. The light could also come on when vacuuming fine powders such as flour or Yellow Warning Light drywall dust. These materials can quickly block the bag pores, significantly reducing airflow before the bag appears to be full. The vacuum bag should still be changed. Change filter indicator light The filters on your Synergy vacuum should be replaced after 25 hours of operation. Filter Clock The Synergy is equipped with a filter clock to monitor the actual hours of operation Full Bag and will illuminate the change filter indicator light on the nozzle of your vacuum when 25 hours of operation have elapsed. When the filters are replaced, reset the Blue Warning Light filter clock (while the vacuum is running) by removing cap and pressing the reset button when replacing filter. The change filter indicator light will once again only illuminate...
  • Page 26: Jammed Brushroll

    “brushroll warning” light on the top of the Brushroll nozzle will light up in red. • T urn off the vacuum and remove the cause of the jam. Turn vacuum back on. If the brushroll is free of any object and the “brushroll warning” light is still lit, it’s likely the clogged condition is located in the Red Warning Light vacuum motor fan. If so, please take your Synergy to your Authorized Simplicity Retailer for service. Thermal motor protection Thermal Reset Your Synergy is equipped with a safeguard 1. Unplug machine 3. Correct problem 2. Locate problem 4. Press reset button to recognize when the vacuum heats up source (clogged If problem persists, hose or full bag) consult owner’s manual...
  • Page 27: Trouble Shooting

    Problem Solving Guide Trouble Shooting PROBLEM POSSIBLE REASON POSSIBLE SOLUTION Vacuum won’t turn on • P ower cord not firmly • Plug unit in firmly plugged in • B lown fuse or tripped • C heck house fuse or breaker breaker. Replace fuse / reset breaker. • Needs service • T ake to Authorized Retailer (-888-9-SIMPLY) Vacuum won’t pick up or • “Carpet” switch not on • Turn “carpet” switch on low suction • Vacuum bag full • Install new bag • Clogged filter • Install new filter • Hose clogged • R emove obstacle • Worn brush strips • Replace brush strips • Broken belt...
  • Page 28: Warranty

    Warranty service can only be obtained by presenting the vacuum to an Authorized Simplicity Retailer. Unless the warranty card has been mailed in or registered on-line, a proof-of-purchase and product serial number will be required before service is rendered. To locate your nearest Simplicity Retailer, please call 1-888-9-SIMPLY or visit the Simplicity website at www.simplicityvac.com. THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY AND ALL OTHER WARRANTIES WHETHER WRITTEN, ORAL, EXPRESSED OR IMPLIED (INCLUDING ANY WARRANTY OF MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE). THIS WARRANTY...
  • Page 29 Owner’s Warranty Information keep this for your records… Date of purchase Serial number Model number Filter type Purchased from: Store name Address City, State, Zip Telephone...
  • Page 30 Notes...
  • Page 31 Notes...
  • Page 32 www.simplicityvac.com ©2007 Tacony Corporation B356-0500...

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Synergy g9

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