Troubleshooting - Freedom Focus 40 Blue User Manual

Refreshable braille display
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Problem
The display will not turn on.
The battery is not charging or is
taking longer to charge than
expected.
Extra dots are appearing on the
display and dots are sticking.

Troubleshooting

Solution
Charge the battery using the
supplied AC adapter, or by
connecting the Focus to a computer
using the USB cable. The unit will
always power on when connected to
USB. If not connected to USB, make
sure you press and hold the power
button for at least three seconds.
Make sure you are charging the
Focus Blue using the Freedom
Scientific supplied AC adapter. The
battery takes a maximum of three
hours to charge using the supplied
AC adapter. If you are charging the
Focus using a USB connection to
your computer, the battery will take
longer to charge. To verify the Focus
is charging correctly, press the
power button to display the Focus
status information.
Clean the display by activating the
Display Test diagnostic mode then
use a soft cloth moistened with
isopropyl alcohol to clean the cells.
Refer to the Display Test/Clean
section of this manual for more
information.
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