Sterling EMERALD Owner's Manual
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Sterling EMERALD Owner's Manual

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EMERALD
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Owner's Manual

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Summary of Contents for Sterling EMERALD

  • Page 1 EMERALD Scooter Owner’s Manual...
  • Page 2 Class B Scooters are sufficiently compact and manouervrable, for some indoor environments and capable of negotiating some outdoor obstacles. They are intended for use in the home, office, public places and similar locations where there are pavements, pedestrian paths or floors that have hard and firm surfaces.

  • Page 3: Table Of Contents

    Contents Introduction page 1 Guarantee page 2 How to use this manual page 3 General warnings page 4 - 8 EMC (EMI) warnings page 9 - 10 Features page 11 Safety warnings and user guidance page 12 - 17 Tiller control functions page 18 - 19 Operating your scooter page 20 - 22...

  • Page 4: Introduction

    Introduction Thank you for choosing a Sunrise Medical scooter. Before using your scooter please read this manual carefully. It will provide you with all the information you will require, however, if you have any queries about the use, maintenance or safety of your scooter please contact your local Sunrise Medical Service Agent.

  • Page 5: Guarantee

    Guarantee Your guarantee 7 The above warranty conditions apply to all, scooter parts, for models purchased at full retail price. The guarantee form is supplied with this manual, please fill in the relevant details to register and 8 Under normal circumstances, no responsibility will activate your warranty.

  • Page 6: How To Use This Manual

    How to use this manual We at Sunrise Medical want you to get the best out of your scooter. This Owner’s Manual will familiarise you with the scooter and its features. It contains guidance on everyday usage and general care in addition to information on the high quality standards which we adhere to and details about the warranty.

  • Page 7: General Warnings

    GENERAL WARNINGS DO NOT OPERATE THE SCOOTER BEFORE READING AND UNDERSTANDING THIS INSTRUCTION MANUAL. IF YOU ARE IN DOUBT ABOUT THE MEANING OF THESE INSTRUCTIONS, OR ANY OF THE CAUTIONS AND WARNINGS, PLEASE CONSULT YOUR HEALTHCARE PROFESSIONAL, DEALER OR RELEVANT TECHNICAL PERSONNEL. FAILURE TO FULLY UNDERSTAND THE SCOOTER OPERATION MAY RESULT IN AN UNEXPECTED RESPONSE FROM THE EQUIPMENT WHICH CAN IN TURN LEAD TO POSSIBLE INJURY OR DAMAGE.
  • Page 8 GENERAL WARNINGS PERSONAL AND OPERATIONAL GUIDELINES Drive profiles should only be adjusted by healthcare professionals and approved agents/dealers, who are totally conversant with the process. They must also fully understand the users capabilities and the users ability to operate the scooter safely. Incorrect settings may cause injury or damage to the user, bystanders the scooter and/or nearby property.
  • Page 9 GENERAL WARNINGS PERSONAL & OPERATIONAL GUIDELINES DO NOT operate the mobility scooter without first checking that it is safe to do so. Always be aware of your surroundings. DO NOT attempt to use your mobility scooter without first checking that all wiring harnesses are connected and all detachable parts/assemblies are correctly aligned and firmly fixed in place.
  • Page 10 GENERAL WARNINGS PERSONAL & OPERATIONAL GUIDELINES The rear body panel, (where fitted), is designed to cover the Batteries, Drive Assembly, Main Controller, Wiring Harness and Electrical Connectors. Only remove this panel for the following; 1. To connect/disconnect cable plugs. 2. To disassemble the scooter for transport. 3.
  • Page 11 GENERAL WARNINGS PERSONAL & OPERATIONAL GUIDELINES Check that all electrical connections are secure before using your scooter. DO NOT under any circumstances, disconnect, cut, extend or otherwise modify ANY of the wiring harnesses installed within or connected to your mobility scooter. DO NOT under any circumstances, disconnect, cut, extend or otherwise modify ANY of the wiring harnesses installed within or connected to your mobility scooter battery charger.

  • Page 12: Emc (Emi) Warnings

    EMC (EMI) WARNINGS CAUTION: IT IS VERY IMPORTANT THAT YOU READ THIS INFORMATION REGARDING THE POSSIBLE EFFECTS OF ELECTRO MAGNETIC CONTAMINATION, (EMC) ON YOUR MOBILITY SCOOTER. SOMETIMES THIS EFFECT IS ALSO KNOWN AS ELECTRO MAGNETIC INTERFERENCE, (EMI). EMC, (EMI), FROM RADIO-WAVE SOURCES. Mobility scooters may be susceptible to EMC, which is interference from electromagnetic energy, (EM), emitted from sources such as radio stations, TV stations, amateur (HAM) radio transmitters, two way radios...
  • Page 13 EMC (EMI) WARNINGS 3. Long-range transmitters and transceivers, such as commercial broadcast transmitters, (radio and TV broadcast antenna towers) and amateur (HAM) radios. Note: Other types of hand-held devices such as cordless phones, laptop computers, AM/FM radios, TV sets, CD players, cassette players and small appliances, such as electric shavers and hair dryers, are not likely to cause any EMC problems to your mobility scooter.

  • Page 14: Features

    Features SEATING CONTROL POD Page 14 & 16 WIDTH ADJUSTABLE Page 18-20 ARMRESTS Page 17 CHARGER SOCKET Page 19 BASKET REAR PANEL Page 14 ADJUSTABLE TILLER Page 17 FREEWHEEL LEVER Page 20 LIGHTS Page 18 BATTERIES Page 14 & 26-30 TYRES SEAT SLIDE LEVER Page 15 &...

  • Page 15: Safety Warnings And User Guidance

    Safety warning and user guidance Getting on to your scooter 1. Ensure that the key switch is turned to the off position (Photo 1). 2. Stand at the side of the scooter, facing forwards (Photo 2). 3. Pull both armrests upwards for easy access. 4.
  • Page 16 Safety warning and user guidance Kerb climbing General safety warnings Do not attempt to mount or Safety is important with any dismount kerbs. vehicle that is power driven. Below are some essential tips to Always cross the road with caution safeguard your use.
  • Page 17 Safety warning and user guidance Lifting heavy or bulky components Please note that these instructions are to be used as a guide only. Seat: 1. Lift armrests upwards for ease of access (Photo 7). 2. Stand behind seat and pull backrest recline lever to fold the backrest down (Photo 8).
  • Page 18 Safety warning and user guidance Batteries Tyres Always check that the batteries Your scooter has pneumatic tyres are sufficiently charged before all round. It is good practice to setting off. inspect the tyres for damage or wear, regularly. Always ensure that your batteries are in good condition and that no Emergency Braking leakage has occurred.

  • Page 19: Seat Adjustment

    Safety warning and user guidance Transportation Use of mobile phones When transporting the scooter remove the Mobile telephones or two way radio seat, front basket and lower the tiller, devices must not be used while (Photo 15). operating the vehicle. Always stow your scooter in the luggage Use of mobile phones or two way compartment of your vehicle.

  • Page 20: Armrest Adjustment

    Safety warning and user guidance Armrest Adjustment The width of the armrests can be adjusted by loosening the two thumbwheel knobs located under the seat base, moving the armrests to the desired position and re- tightening the thumbwheel knobs. Tiller Adjustment The scooter features an adjustable tiller which allows you to lock the tiller in the most comfortable driving position.

  • Page 21: Tiller Control Functions

    Tiller control functions Hand Controls All of the drive controls for the scooter are to be found on the Tiller Control Box (Photo 25). The Preset Speed Knob Turning this knob to the left, (0), reduces your available maximum speed. Turning it to the right, (10), increases the available maximum speed.
  • Page 22 Tiller control functions Throttle Lever The throttle lever offers finger-tip control of your scooter, (Photo 25). It controls the speed as well as forward and reverse motion. Pushing the right-hand side of the lever away from you with the right hand, moves the scooter forwards.

  • Page 23: Operating Your Scooter

    Operating your Scooter Freewheel mechanism A freewheel device disengages the power drive to allow manual operation (Photo 26). The freewheel is selected by pushing down the lever which is located at the rear of the scooter. Once freewheel has been selected, the electronic drive control system is disabled to prevent driving.

  • Page 24: Basic Driving

    Operating your Scooter Basic Driving 1. Make sure you are properly seated on the scooter and that the Speed Control knob is turned fully to the left, towards No 1. Note: Reverse movement of the scooter may not occur when Speed Control Dial is turned fully anticlockwise and reversing up a slope.
  • Page 25 Operating your Scooter Braking To bring the scooter to a standstill simply let go of the throttle control lever. Remember to keep both of your hands on the handlebars whilst the scooter is braking. Two types of braking are used. (a) Automatic regenerative braking, which slows the scooter to a stop.

  • Page 26: Guidance For Safe Operation And Use

    Guidance for safe operation and use Crossing roads Your scooter is not capable of mounting and dismounting kerbs and other obstacles. Always use pedestrian crossings or drop downs. Be aware that some drop downs may be entrances to driveways. Use caution if this is Photo 28 the case.
  • Page 27 Guidance for safe operation and use Hill climbing Your scooter is designed to travel up or down most reasonable slopes up to 14°, however both hill climbing capability and distance travelled between battery charges will be adversely affected by such things 1.

  • Page 28: Batteries And Charging

    Batteries and charging Maintenance free General information This is the type of battery used in Batteries are the power source for the battery pack. It uses GEL almost all of the modern mobility products available today. The design electrolyte which is totally sealed within the battery’s outer case.
  • Page 29 Batteries and charging Battery pack care plan 7. Do not top up the charge of your batteries during the day. 1. Only use the approved battery Wait until the evening for a full charger compatible with the overnight charge. vehicle to be charged. Caution 2.
  • Page 30 Batteries and charging The range of your vehicle Most manufacturers of mobility products state the range of their vehicles either in the sales literature or within the Owners Manual. The range stated sometimes differs from manufacturer to manufacturer even though the battery size is the same. Sunrise Medical measure the range of their vehicles in a consistent and uniform manner, but variances still occur due to motor efficiencies and overall product load weight.
  • Page 31 Batteries and charging Off Board Battery Charger Your scooter is supplied with an off-board charging facility. Please note that only chargers with a capacity of minimum 2.0 Amp and maximum 6 Amp supplied by your local authorised Sunrise dealer should be used. 1 Switch your scooter off at the key switch.
  • Page 32 Batteries and charging Off Board Battery Charger The off-board charger, (Photo 36), has five (5) possible indications: 1. OFF = Not connected. 2. RED = Charger is On. 3. FLASHING RED = Fault. (contact dealer) 4. FLASHING GREEN = Charging. Photo 33 5.

  • Page 33: Routine Maintenance

    Routine maintenance The following table gives an indication as to when routine maintenance checks should be made. There is no service manual available. Maintenance, fault finding and servicing should be carried out by an authorised Sunrise dealer unless otherwise indicated. The checks below can be carried out by the user Battery charge check (Fig.

  • Page 34: Service History

    Service history This section is designed to assist you in keeping a record of any service and repairs to your scooter. Should you decide to sell or exchange your vehicle in the future, this will prove most helpful to you. Your Service Agent will also benefit from a documented record and this manual should accompany the scooter when service or repair work is carried out.

  • Page 35: Specifications

    Specifications Emerald Overall Length 48" / 122cm Overall Width 22" / 55cm Maximum user weight 300lbs / 137kg / 21st Maximum Gradient 14º - 115kg user weight 11º - 137kg user weight Range 22m / 36km Speed 6mph / 9.5kph Turning Radius 55"...

  • Page 36: Troubleshooting

    Trouble Shooting Guide SYMPTOM POSSIBLE CAUSE SOLUTION Shortened range Batteries not charged for long Charge batteries for eight hours enough or more Batteries weak and cannot hold Replace battery pack charge Battery pack not Battery pack fault Replace battery pack charging Charge fault Replace charger...
  • Page 37 Notes Iss 4...
  • Page 38 Notes Iss 4...
  • Page 40 Sunrise Medical Limited Sunrise Business Park, High Street, Wollaston, West Midlands DY8 4PS England Tel 01384 44 66 88 Fax 01384 44 66 99 E-Mail: sunmail@sunmed.co.uk www.sunrisemedical.com Iss 4 23 03 2010...

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